Free Virgin V6 box to replace your older boxes if you have Sky Sports HD
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Free Virgin V6 box to replace your older boxes if you have Sky Sports HD

137
Found 13th Dec 2017
Had a letter from Virgin today saying that as from 31st January, Sky Sports HD won't be available on non TiVo boxes due to an upgrade to their services.

They are therefore offering anyone who has an older box a free replacement V6 box. I've already got one and they are a big step up speed wise from the original TiVo boxes, a lot smaller and quieter too. They also allow you to record 6 programs at once and you can link boxes in your house together to stream programmes from each other as well.

Visit the link and fill in your details to order one - probably worth a try even if you don't have Sky Sports HD as they are on a mission to replace all their old kit and simplify support. Most people should be able to do a self install so just pick what date you want it delivering and follow the instructions in the box when it arrives. You may be told you need an engineer to install it (again free) if the box is not going to be installed near (or in the same room) as your broadband router. They seem to think you need to use a network cable and therefore need an engineer to route it. You don't, the V6 supports wireless LAN so you can do it yourself quite easily.

You don't even have to return the old kit, they just ask you take it to a recycling centre for proper disposal.
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These boxes are a million times better than the old ones, may even go further to say better than Sky's box
Tidy little box but hamstrung by the still dodgy (and hideously purple) Virgin firmware.
Mwilliams213 m ago

These boxes are a million times better than the old ones, may even go …These boxes are a million times better than the old ones, may even go further to say better than Sky's box


No, no, no, hell no. We joined virgin from sky around a month ago and the v6 box is awful compared to sky q. Sky q has issues with overheating and sound over hdmi issues but the software side is spot on. The v6 box is ridiculous, nothing is where you'd think it is in the menus. You can't start watching a program from x minutes, you HAVE to watch from the start and fast forward. That alone is a joke. Not to mention when switched off they make a huge amount if noise. The one in our bedroom sounds like a car is running outside. Bloody ridiculous.
Edited by: "furiousjammin" 13th Dec 2017
There’s a valid reason why this is being rolled out and it’s to combat the so called chipped/subscription based boxes which supply all channels from virgin to boxes which will supply these channels through the internet similar to IPTV.. a similar thing happened with the sky service where they began to roll out sky Q and hd boxes to customers who had old legacy boxes which allowed sky to scramble the frequency bringing an inevitable end to So called gift subscriptions.

This will also start to affect people who have IPTV services as many IPTV service providers will see an end to their HD sports and movies channels leaving only standard definition channels then eventually being scrambled all together just sky did as both systems used 'card sharing' to supply the service, whereas these boxes run without the card.
Edited by: "waaqii" 13th Dec 2017
137 Comments
These boxes are a million times better than the old ones, may even go further to say better than Sky's box
Tidy little box but hamstrung by the still dodgy (and hideously purple) Virgin firmware.
Mwilliams213 m ago

These boxes are a million times better than the old ones, may even go …These boxes are a million times better than the old ones, may even go further to say better than Sky's box


No, no, no, hell no. We joined virgin from sky around a month ago and the v6 box is awful compared to sky q. Sky q has issues with overheating and sound over hdmi issues but the software side is spot on. The v6 box is ridiculous, nothing is where you'd think it is in the menus. You can't start watching a program from x minutes, you HAVE to watch from the start and fast forward. That alone is a joke. Not to mention when switched off they make a huge amount if noise. The one in our bedroom sounds like a car is running outside. Bloody ridiculous.
Edited by: "furiousjammin" 13th Dec 2017
they tried to charge me £60! per box
when i call 3 days ago
as i need to change my package !
thanks for this
Do you have link?
Original Poster
sharonhailmcquade5 m ago

they tried to charge me £60! per box when i call 3 days ago as i …they tried to charge me £60! per box when i call 3 days ago as i need to change my package ! thanks for this



They've been offering free ones to select customers for a few months now - a couple of guys I work with got a random phone calls from them.They we're also doing something in October through the website (but hardly publicised) where you could get one for £20 to cover the delivery and activation.
Original Poster
izzwhizz12 m ago

Do you have link?



Click get deal and it takes you there
I have but saying not active
Thanks for this, I don't have Sky Sports but the form didn't ask if I did.

Let's see if they complain...
There’s a valid reason why this is being rolled out and it’s to combat the so called chipped/subscription based boxes which supply all channels from virgin to boxes which will supply these channels through the internet similar to IPTV.. a similar thing happened with the sky service where they began to roll out sky Q and hd boxes to customers who had old legacy boxes which allowed sky to scramble the frequency bringing an inevitable end to So called gift subscriptions.

This will also start to affect people who have IPTV services as many IPTV service providers will see an end to their HD sports and movies channels leaving only standard definition channels then eventually being scrambled all together just sky did as both systems used 'card sharing' to supply the service, whereas these boxes run without the card.
Edited by: "waaqii" 13th Dec 2017
traceyuk2 m ago

Link takes me to tradedoubler.com



All hotukdeals link go through them - it’s a commission thing I think.... it means the link is broken I suspect
Ok thanks. Any ideas how I can find the working link
Ok got it. Link is working from my pc but not on my phone
I just renewed my contract they would not upgrade my box even though I told them it don't work instead wanted to charge me for it. To make.it worst they wanted 8 pounds more for the deal I had and expired so started charging me 70 pounds crazy per month
I got the letter this morning. The link it tells you to use ( virginmedia.com/V6u…ade ) does not work.it says the offer has expired. You have to phone virgin . You have to choose the option to leave virgin to get through to customer service. (Retension and customer service are the same people apparently). They can put the new box through for you. BTW they do not know who has recieved the letter. The letter states that the upgrade is free of charge so refuse to pay anything and you will get it for free. If anyone needs to see the letter pm me and I will send it
Edited by: "rincewynd6" 13th Dec 2017
Virgin should ashamed of the old boxes they are still making people use, they are a total joke! Especially any online services, YouTube etc, they are unusable.
Edited by: "cowsindahouse" 13th Dec 2017
do you lose all the tivo recordings when migrating to the new box?
Edited by: "R37R0" 13th Dec 2017
waaqii25 m ago

There’s a valid reason why this is being rolled out and it’s to combat the …There’s a valid reason why this is being rolled out and it’s to combat the so called chipped/subscription based boxes which supply all channels from virgin to boxes which will supply these channels through the internet similar to IPTV.. a similar thing happened with the sky service where they began to roll out sky Q and hd boxes to customers who had old legacy boxes which allowed sky to scramble the frequency bringing an inevitable end to So called gift subscriptions.This will also start to affect people who have IPTV services as many IPTV service providers will see an end to their HD sports and movies channels leaving only standard definition channels then eventually being scrambled all together just sky did as both systems used 'card sharing' to supply the service, whereas these boxes run without the card.


Virgin are still on Nagra 3 encryption and not rolled out nothing new? No such thing as chipped/circumvented boxes, they stopped years ago, virgin pirates use the card sharing method.
cowsindahouse5 m ago

Virgin should ashamed of the old boxes they are still making people use, …Virgin should ashamed of the old boxes they are still making people use, they are a total joke! Especially any online services, YouTube etc, they are unusable.


Which older set top boxes are you replacing?
We are replacing our older set top boxes, which are primarily our V Box, V+ and VHD boxes. And just so you know, some of our oldest boxes will not even have a Virgin Media logo! We are not replacing our TiVo® boxes.

R37R03 m ago

do you lose all the tivo recordings when migrating to the new box?


Yeah
R37R04 m ago

do you lose all the tivo recordings when migrating to the new box?


Yep
R37R04 m ago

do you lose all the tivo recordings when migrating to the new box?


Yes
andybriggs038 m ago

Virgin are still on Nagra 3 encryption and not rolled out nothing new? No …Virgin are still on Nagra 3 encryption and not rolled out nothing new? No such thing as chipped/circumvented boxes, they stopped years ago, virgin pirates use the card sharing method.



Hence the reason why I've mentioned at the end of the post Card sharing?
waaqii12 m ago

Hence the reason why I've mentioned at the end of the post Card sharing?


Yes but boxes aren't chipped just Linux based that are still able to get iptv etc etc virgin would also have to roll out the same encryption as sky which would cost millions, but seems sky ain't threatening them to upgrade there encryption methods like they did bk in 2009 be around for a while longer yet.
Edited by: "andybriggs03" 13th Dec 2017
andybriggs039 m ago

Yes but boxes aren't chipped just Linux based that are still able to get …Yes but boxes aren't chipped just Linux based that are still able to get iptv etc etc virgin would also have to roll out the same encryption as sky which would cost millions, but seems sky ain't threatening them to upgrade there encryption methods like they did bk in 2009 be around for a while longer yet.



I agree that the system used is Linux e.g. enigma boxes etc. Just used the term chipped as it would allow people who may recall how these services worked even thouugh they work in different ways the end outcome is the same. This all does depend on the pressure VM will be under from Sky but this does start to indicate a phase out stage of such services just as sky did over a period of year/two.
Mwilliams211 h, 13 m ago

These boxes are a million times better than the old ones, may even go …These boxes are a million times better than the old ones, may even go further to say better than Sky's box


Cmon... wakey wakey
Still waiting on a decent virgin broadband deal!
I got one for free a few months ago they phoned me up gave me some speech about being a loyal customer and low and behold free box arrived.
R37R032 m ago

do you lose all the tivo recordings when migrating to the new box?


Yes
Original Poster
waaqii1 h, 6 m ago

There’s a valid reason why this is being rolled out and it’s to combat the …There’s a valid reason why this is being rolled out and it’s to combat the so called chipped/subscription based boxes which supply all channels from virgin to boxes which will supply these channels through the internet similar to IPTV.. a similar thing happened with the sky service where they began to roll out sky Q and hd boxes to customers who had old legacy boxes which allowed sky to scramble the frequency bringing an inevitable end to So called gift subscriptions.This will also start to affect people who have IPTV services as many IPTV service providers will see an end to their HD sports and movies channels leaving only standard definition channels then eventually being scrambled all together just sky did as both systems used 'card sharing' to supply the service, whereas these boxes run without the card.



waaqii1 h, 6 m ago

There’s a valid reason why this is being rolled out and it’s to combat the …There’s a valid reason why this is being rolled out and it’s to combat the so called chipped/subscription based boxes which supply all channels from virgin to boxes which will supply these channels through the internet similar to IPTV.. a similar thing happened with the sky service where they began to roll out sky Q and hd boxes to customers who had old legacy boxes which allowed sky to scramble the frequency bringing an inevitable end to So called gift subscriptions.This will also start to affect people who have IPTV services as many IPTV service providers will see an end to their HD sports and movies channels leaving only standard definition channels then eventually being scrambled all together just sky did as both systems used 'card sharing' to supply the service, whereas these boxes run without the card.



I know what you mean but Virgin switched encryption of the TV signal about 7 or 8 years ago to Nagra 3 and replaced everyones viewing cards to effectively kill the free box market. They also swapped any old boxes that didn't support the new cards. To my knowledge, Nagra 3 has never been cracked so these older boxes are still secure. I believe there are card sharing type systems that technically would allow you to watch Virgin channels for free by one person having a legit card and sharing the encryption details with others over the internet, but it's a fairly technical, specialised area that I don't think the average person in the pub who bought the previous free boxes would be able to get involved in.

They've since switched again to a virtual card system on the TiVo and V6 boxes, I think again Nagra based, and can therefore change encryption codes and methods a lot easier using a software download. As I don't think the V Box, V+ and V HD boxes that they are replacing support virtual cards, then I suppose anti piracy could be a driver, but I think most of the free channels people get through Kodi etc are just rebroadcast from a legit subscriber over the internet. You've probably noticed the numbers appearing in the corner of the screen when you're watching football - they are unique so anyone rebroadcasting can be easily traced.

Speaking to a Virgin engineer a couple of months ago, he said they were having problems supporting and keeping enough stock of the older kit and were actively swapping it out whenever it broke. He also aid there were increasing issues with the non TiVo boxes having Sky Movies and Sports HD signals added to them if a customer changed their package or if their was a fault so again, they had to be swapped out.
Got one for my parents as part of a bundle deal but the software is very clunky compared to their ancient Sky box so they will stick with Sky even though they have this for free in effect.
I looked into the streaming and it only works on tablets and phones and you can only register 2 devices.
So you can record 6 things at once but only stream to two clients in total and no big screens.
Very half arsed solution but no idea how it compares to Sky Q.
Regardless of your service provider, never ever pay for a box. New customer or existing customer you hold the aces with these companies.

Once you threaten to leave/pledge allegiance they will offer all kinds to keep you.
Mwilliams211 h, 45 m ago

These boxes are a million times better than the old ones, may even go …These boxes are a million times better than the old ones, may even go further to say better than Sky's box


This worries me because I moved from Sky and Humax (Freesat) and the Virgin box is awful. It randomly stop me being able to fast forward recorded programs and channel 4 goes blocky from time to time.

The broadband from virgin however is fantastic, on 200mb and it's fast as hell even In the evening.
I've just had a new hub fitted. And was complaining about the TiVo box. The two "technicians" informed me that come January all TiVo boxes will be updated to the v6. So fingers crossed as my bill keeps creeping up, I'd like some up to date equipment too.
andybriggs031 h, 1 m ago

Yes but boxes aren't chipped just Linux based that are still able to get …Yes but boxes aren't chipped just Linux based that are still able to get iptv etc etc virgin would also have to roll out the same encryption as sky which would cost millions, but seems sky ain't threatening them to upgrade there encryption methods like they did bk in 2009 be around for a while longer yet.



Think you've missed something here.

The Tivo boxes don't require cards, they will change the encryption used on the sky hd sports channels via a minor software update, Probably something simple like a key exchange between the box and virgin media servers.

which will end being able to card share them (for now)
Edited by: "jayjayuk1234" 13th Dec 2017
I’ve recently moved into a virgin enabled area, having been with sky for a few years I’ve gone with virgin for the fast broadband, had tv as well as worked out almost free with cash back etc but the menu system on the v6 box is hideous compared to sky. The guide always starts at the start instead of the channel you’re on, add in it recording what it thinks you’d like, it’s a right old faff, and their router/hub is absolute pants, it’s now in modem mode and i use my own router so now get decent range and wifi that doesn’t cut out every five minutes.
"Sorry, we can’t find your details in our system. Please double check your address and try again. Only eligible customers for this offer are able to order the upgrade online."


Looks like they know who's got which box!
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