Get a £25 eGift Card when you book your smart meter installation with SSE
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Get a £25 eGift Card when you book your smart meter installation with SSE

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Posted 9th Mar
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£25 Reward available when you book a smart meter installation appointment with SSE.This offer is not available for smart meter installation appointments booked via the telephone.SSE holds the right to withdraw this offer if we believe that the terms of the offer are being abused in any way.If you cancel your order within 90 days, you will not be eligible to receive the Reward.This offer may be withdrawn or amended at any time.This promotion cannot be combined with any other voucher, offer, discount or promotion code and may not be redeemed for cash. If this is used alongside another offer or discount, you will not be eligible for the offer.This offer is only valid for SSE energy customers who do not currently have a smart meter installed in their home.You will be sent instructions on how to choose your Reward within 90 days after your purchase. You will have 3 months to claim your Reward by sending it to your email or via SMS.Only one Reward will be delivered per person.Please check the redemption instructions and terms and conditions of your chosen Reward before making your choiceRewards should be treated like cash and kept securely. Reward which are lost or stolen cannot be replaced.Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See amazon.co.uk/gc-…gal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.
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Not even a £100 giftcard will make me want to install a smart meter.
Don’t do it.. your bill payment will go up drastically.

I made the mistake of switching over to the smart meter within a month the energy supplier requested that I increase my direct debit as I’m using more energy. I can’t be using more energy I’m more cautious about it with the meter.

I will now be switching energy supplier to rectify this mistake .
Speculator9 h, 39 m ago

I change suppliers every year to get a better deal. This will mean …I change suppliers every year to get a better deal. This will mean changing smart meters every year because each supplier uses their own smart meter.


This is bad advice, I don't have a smart meter, but if you know you're getting a gen2 smart meter, then you can rest assured that each supplier you go with can use it. Even if you have an original gen1 smart meter, it can be updated via a software update to allow you to change supplier and use the same meter.

Check here first 2 messages...
community.scottishpower.co.uk/t5/…285

The government also promised gen1 will be updated (whether that means SW or HW updated im not sure) info here:
moneysavingexpert.com/new…ar/
Edited by: "J4GG4" 9th Mar
Smart meters will allow power companies in the future to charge different rates for different times of the day. Currently you just have day and night (economy 7) but they could start charging more say in the evenings or mornings when we use more. They could do this because with a smart meter they know what you are using every few minutes. They could also start charging consumers like they do businesses i.e charge for the actual power used which takes account of the power factor. Most consumers would see their bills rise as a result without actually using any more electricity. The power companies say they have no plans to do the above but once you have the means (smart meters) it is only a matter of time.
31 Comments
Nice one, I've been putting off having a smart meter installed, this has just made it more appealing
Not even a £100 giftcard will make me want to install a smart meter.
Speculator2 m ago

Not even a £100 giftcard will make me want to install a smart meter.


Can I ask why?. For me it's the inconvenience of where my meter is currently located, it's behind a built in computer unit under my stairs
nightshadeUK4 m ago

Can I ask why?. For me it's the inconvenience of where my meter is …Can I ask why?. For me it's the inconvenience of where my meter is currently located, it's behind a built in computer unit under my stairs



I change suppliers every year to get a better deal. This will mean changing smart meters every year because each supplier uses their own smart meter.
Don’t do it.. your bill payment will go up drastically.

I made the mistake of switching over to the smart meter within a month the energy supplier requested that I increase my direct debit as I’m using more energy. I can’t be using more energy I’m more cautious about it with the meter.

I will now be switching energy supplier to rectify this mistake .
Speculator3 m ago

I change suppliers every year to get a better deal. This will mean …I change suppliers every year to get a better deal. This will mean changing smart meters every year because each supplier uses their own smart meter.


Good point. Think it will be inevitable eventually though. I've stuck with SSE for a few years now and ring every year for their best deals, I like the fact I can always get through to them straight away unlike other companies I've had in the past.
Loeeza3 m ago

Don’t do it.. your bill payment will go up drastically. I made the mistake …Don’t do it.. your bill payment will go up drastically. I made the mistake of switching over to the smart meter within a month the energy supplier requested that I increase my direct debit as I’m using more energy. I can’t be using more energy I’m more cautious about it with the meter. I will now be switching energy supplier to rectify this mistake .


This is what I was initially afraid of, kept reading stories like yours and it put me off. That and (so ive heard) the fact we end up paying for the new meter with our direct debits too.
nightshadeUK8 m ago

Good point. Think it will be inevitable eventually though. I've stuck with …Good point. Think it will be inevitable eventually though. I've stuck with SSE for a few years now and ring every year for their best deals, I like the fact I can always get through to them straight away unlike other companies I've had in the past.



I've changed suppliers so many times that I honestly don't know who my supplier is without checking my bank statement!

I switched to a new supplier last Sept and their cheapest deal required me to install a Smart meter. However, (fingers crossed) they have still not contacted me about getting one.

I find NPower, SSE, EDF, Scottish powers customer service about the same so I switch each year to get the best deal plus £30 to £50 cashback via Quidco/TCB.
Speculator4 m ago

I've changed suppliers so many times that I honestly don't know who my …I've changed suppliers so many times that I honestly don't know who my supplier is without checking my bank statement!I switched to a new supplier last Sept and their cheapest deal required me to install a Smart meter. However, (fingers crossed) they have still not contacted me about getting one. I find NPower, SSE, EDF, Scottish powers customer service about the same so I switch each year to get the best deal plus £30 to £50 cashback via Quidco/TCB.


You're DEFO doing the right thing shopping around. I tend to set my direct debits much higher than they need to be, this way I don't worry about when we have a bad winter but also come the end of March I have a substantial refund to collect along with 2 months of council tax and 2 months of water rates which then pays for my hubbys season ticket
Speculator9 h, 39 m ago

I change suppliers every year to get a better deal. This will mean …I change suppliers every year to get a better deal. This will mean changing smart meters every year because each supplier uses their own smart meter.


This is bad advice, I don't have a smart meter, but if you know you're getting a gen2 smart meter, then you can rest assured that each supplier you go with can use it. Even if you have an original gen1 smart meter, it can be updated via a software update to allow you to change supplier and use the same meter.

Check here first 2 messages...
community.scottishpower.co.uk/t5/…285

The government also promised gen1 will be updated (whether that means SW or HW updated im not sure) info here:
moneysavingexpert.com/new…ar/
Edited by: "J4GG4" 9th Mar
J4GG44 m ago

This is bad advice, I don't have a smart meter, but if you know you're …This is bad advice, I don't have a smart meter, but if you know you're getting a gen2 smart meter, then you can rest assured that each supplier you go with can use it. Even if you have an original gen1 smart meter, it can be updated via a software update to allow you to change supplier and use the same meter.Check here:https://community.scottishpower.co.uk/t5/Smarter-Energy/Smart-Meter-2nd-Generation/td-p/285


That's Good to know. Thanx
I'd never get one
They would need to pay me a lot more than £25 to have one of those installed .
nightshadeUK13 m ago

Can I ask why?. For me it's the inconvenience of where my meter is …Can I ask why?. For me it's the inconvenience of where my meter is currently located, it's behind a built in computer unit under my stairs



Not all suppliers have the technology to read smart meters , even SMETS 2 meters (which are supposed to be compatible have proven not to be) . SMETS 1 meters (still being fitted ) will turn "dumb" with any change of supplier, as we should all do every year . And of course worse of all they will enable suppliers to bring in differential pricing . Avoid like the plague .
nightshadeUK7 m ago

This is what I was initially afraid of, kept reading stories like yours …This is what I was initially afraid of, kept reading stories like yours and it put me off. That and (so ive heard) the fact we end up paying for the new meter with our direct debits too.



Too late . You are already paying for "Green energy" and the fitment of smart meters in your energy bill already .
J4GG45 h, 39 m ago

This is bad advice, I don't have a smart meter, but if you know you're …This is bad advice, I don't have a smart meter, but if you know you're getting a gen2 smart meter, then you can rest assured that each supplier you go with can use it. Even if you have an original gen1 smart meter, it can be updated via a software update to allow you to change supplier and use the same meter.Check here:https://community.scottishpower.co.uk/t5/Smarter-Energy/Smart-Meter-2nd-Generation/td-p/285



Maybe you should read your own link ? It says Scottish Power states SMETS1 can /will be updated to SMETS 2 by software update (they would wouldn't they !) Over a year ago ! , yet all the rest of the comments say its not happening and can't happen . Maybe its you that is giving the bad advice ?
Edited by: "rogparki" 9th Mar
Smart meters will allow power companies in the future to charge different rates for different times of the day. Currently you just have day and night (economy 7) but they could start charging more say in the evenings or mornings when we use more. They could do this because with a smart meter they know what you are using every few minutes. They could also start charging consumers like they do businesses i.e charge for the actual power used which takes account of the power factor. Most consumers would see their bills rise as a result without actually using any more electricity. The power companies say they have no plans to do the above but once you have the means (smart meters) it is only a matter of time.
TiptreeJam35 m ago

Smart meters will allow power companies in the future to charge different …Smart meters will allow power companies in the future to charge different rates for different times of the day. Currently you just have day and night (economy 7) but they could start charging more say in the evenings or mornings when we use more. They could do this because with a smart meter they know what you are using every few minutes. They could also start charging consumers like they do businesses i.e charge for the actual power used which takes account of the power factor. Most consumers would see their bills rise as a result without actually using any more electricity. The power companies say they have no plans to do the above but once you have the means (smart meters) it is only a matter of time.



Correct , its called differential (or variable ) pricing as I mentioned in an earlier comment. That to be fair is my main worry and why I will never have one
Sse were a rotten company to deal with for me..
Loeeza5 h, 19 m ago

Don’t do it.. your bill payment will go up drastically. I made the mistake …Don’t do it.. your bill payment will go up drastically. I made the mistake of switching over to the smart meter within a month the energy supplier requested that I increase my direct debit as I’m using more energy. I can’t be using more energy I’m more cautious about it with the meter. I will now be switching energy supplier to rectify this mistake .



I'm afraid , although I hate so called "Smart meters " with a passion , for various other reasons , you cannot blame the meter for your increase in payments . It is after all just a meter that counts your usage and submits them automatically to your supplier (and has the pretty display ) .

Your Direct Debit will have gone up for one of the following reasons :-

If on a fixed or variable rate your initial input of estimated usage may have been incorrect causing you to being undercharged to date . This could have been compounded if you didn't send in " Actual" readings and they have been billing you on estimates . Now of course they have "Actual" readings from your Smart Meter and have upped your DD to recoup the shortfall . They almost certainly would have done an "Actual" read when they changed your meter .

If on a variable rate - these rates have gone up sharply in the last few months so that would explain the increase also .

Still a good idea to switch though . First check your current contract has ended (or within 49 days of the end) then obtain an accurate usage (from your latest bill) A year is best as it irons out Summer /Winter, then :-

a Enter your usage into a switch site MSE,U Switch etc take a note of the estimates

b Have a look on TCB often chunky cashbacks there (eg First Utility, EDF and SSR currently giving £40 -£100 for new customers )

c Do your sums - Estimate - cashback =total cost . Remember highest cashback may not lead to the net cheapest deal .

d Clear cookies then go to your cheapest supplier through TCB and switch on that suppliers website (easy they do it all for you within 28 days )

Remember Switch sites freely admit to taking 50% of your cashback to help run their site - so use the switch sites to see the best deals , clear your cookies then get the full cashback by going through Topcashback .
Loeeza7 h, 14 m ago

Don’t do it.. your bill payment will go up drastically. I made the mistake …Don’t do it.. your bill payment will go up drastically. I made the mistake of switching over to the smart meter within a month the energy supplier requested that I increase my direct debit as I’m using more energy. I can’t be using more energy I’m more cautious about it with the meter. I will now be switching energy supplier to rectify this mistake .


Agree with Rog above , no idea why you get 6 likes for your comment because your DD has gone up. You are either simply using more energy than you were, had a price increase or your new or old meter was broken. If you use it you have to pay for it if you think it’s wrong ask for your meter to be checked.
rogparki9 h, 6 m ago

Maybe you should read your own link ? It says Scottish Power states SMETS1 …Maybe you should read your own link ? It says Scottish Power states SMETS1 can /will be updated to SMETS 2 by software update (they would wouldn't they !) Over a year ago ! , yet all the rest of the comments say its not happening and can't happen . Maybe its you that is giving the bad advice ?


People are impatient. Software updates were meant to roll out from December 2018 from what I've read. Most energy companies say the work will be done by the end of 2019.

What that chap said was incorrect.

What ive said is in line with what all major energy companies are saying including the governments promise on this. If they're all dishing out wrong information then you should contact them.
Edited by: "J4GG4" 9th Mar
J4GG410 m ago

People are impatient. Software updates were meant to roll out from …People are impatient. Software updates were meant to roll out from December 2018 from what I've read. Most energy companies say the work will be done by the end of 2019.What that chap said was incorrect.What ive said is in line with what all major energy companies are saying.Maybe you should do some research.


Not all meters will work even with the software updates only a small portion of them. The whole mess is shocking why they allowed it to get like this in the first place is beyond me,you can’t even have a smart meter with one company leave them and move back and switch smart back on.
I cant understand why anyone would want a smart meter!
Speculator9 h, 23 m ago

I change suppliers every year to get a better deal. This will mean …I change suppliers every year to get a better deal. This will mean changing smart meters every year because each supplier uses their own smart meter.


Not after the end of next week I believe. From 15th March energy companies are no longer allowed to install SMETS1 smart meters. This is mentioned on several websites including Octopus - octopus.energy/blo…19/
eslick38 m ago

Not all meters will work even with the software updates only a small …Not all meters will work even with the software updates only a small portion of them. The whole mess is shocking why they allowed it to get like this in the first place is beyond me,you can’t even have a smart meter with one company leave them and move back and switch smart back on.


It is a shambles and clearly wasn't thought through enough before they rolled out.

But everything that I've read suggests that the first gen can be updated to the second gen and will be according to the government. Whether that's via SW or hw I don't know.

Lots of info here...
moneysavingexpert.com/new…ar/
rogparki6 h, 15 m ago

I'm afraid , although I hate so called "Smart meters " with a passion , …I'm afraid , although I hate so called "Smart meters " with a passion , for various other reasons , you cannot blame the meter for your increase in payments . It is after all just a meter that counts your usage and submits them automatically to your supplier (and has the pretty display ) .Your Direct Debit will have gone up for one of the following reasons :-If on a fixed or variable rate your initial input of estimated usage may have been incorrect causing you to being undercharged to date . This could have been compounded if you didn't send in " Actual" readings and they have been billing you on estimates . Now of course they have "Actual" readings from your Smart Meter and have upped your DD to recoup the shortfall . They almost certainly would have done an "Actual" read when they changed your meter .If on a variable rate - these rates have gone up sharply in the last few months so that would explain the increase also .Still a good idea to switch though . First check your current contract has ended (or within 49 days of the end) then obtain an accurate usage (from your latest bill) A year is best as it irons out Summer /Winter, then :-a Enter your usage into a switch site MSE,U Switch etc take a note of the estimatesb Have a look on TCB often chunky cashbacks there (eg First Utility, EDF and SSR currently giving £40 -£100 for new customers )c Do your sums - Estimate - cashback =total cost . Remember highest cashback may not lead to the net cheapest deal .d Clear cookies then go to your cheapest supplier through TCB and switch on that suppliers website (easy they do it all for you within 28 days )Remember Switch sites freely admit to taking 50% of your cashback to help run their site - so use the switch sites to see the best deals , clear your cookies then get the full cashback by going through Topcashback .


Thanks for your advice , it’s appreciated....I understand it’s the smart meter that counts the usage but so do the older meters. It’s not just one person who has had a smart meter installed that complains about price increase, it’s every household that has had it installed that has had their bills increased. Now every smart meter cannot be faulty. I think in my case most likely is they’ve switched me over from a fixed tariff which we was on for the past 4 years plus to a variable tariff. All previous bills were based on actual meter readings taken so no way we were under charged. In fact we were paying more monthly than our families and friends which led us to installing a smart meter.
Edited by: "Loeeza" 9th Mar
Loeeza1 h, 27 m ago

Thanks for your advice , it’s appreciated....I understand it’s the smart me …Thanks for your advice , it’s appreciated....I understand it’s the smart meter that counts the usage but so do the older meters. It’s not just one person who has had a smart meter installed that complains about price increase, it’s every household that has had it installed that has had their bills increased. Now every smart meter cannot be faulty. I think in my case most likely is they’ve switched me over from a fixed tariff which we was on for the past 4 years plus to a variable tariff. All previous bills were based on actual meter readings taken so no way we were under charged. In fact we were paying more monthly than our families and friends which led us to installing a smart meter.


And there’s your problem, make sure you switch as soon as your rate ends if not you will be paying more and rates will still go up. Our fix ends in May we were on such a good deal that we will pay £300 more next year even if we switch to the next cheapest rate. Nothing to do with the meter just priced going up.
cb-uk1 h, 46 m ago

From MSE: …From MSE: https://www.moneysavingexpert.com/news/2019/03/-misleading--smart-meter-ad-banned/[Image]



No a "Smart meter" will not save you money by itself . It "should " help save you money by encouraging you to switch things off or turn heating down etc. It should also not cost you more as your bills depend ONLY on your tariff and usage , not on the meter/s that are measuring that usage . We are already paying £billions for these meters to be fitted in our bills (regardless of whether we have one fitted ) .

I have fitted an energy monitor like this: amazon.co.uk/geo…8-6

Seems expensive now ,but got mine 8 or 9 years ago from EON for £7.99 (sender just clips over the meter supply and display sits on the mantlepiece) and it does show me when I leave the oven on etc. So I'm not against what "Smart" meters do ,but against what the energy companies could do with them .

There are too many urban myths (good and bad ) around these meters so stay well clear is my advice . Roll out was supposed to be complete by 2019 , then 2020 (when suppliers will face fines for not installing their quota , Really !?! )

"Technical problems" are apparently behind the delay and will NOT be resolved by 2020 or even 2022 .

The "reprogramming of SMETS 1 meters to SMETS 2 meters is simply "aspirational hogwash" and will only be possible with a small percentage of the newer SMETS 1 meters . "Think" reprogramming an I Phone to become an Android phone . As @J4GG4 commented this was promised 2 years ago but has yet to materialise .

Differential (sometimes called Variable ) pricing is my main worry . This means the energy company could vary your unit prices dependant upon your historical usage (raising them when you use the most ) probably modified by a simple algorithm dependant upon when there is excess capacity in the system ( a Smart Economy 7 if you like) . They will , of course present this as a "Discount " as times you use the least energy will cost less per unit !


Another reason Differential pricing will hurt the consumer is that switch sites will be unable to give accurate comparisons as individual consumers will be only different rates at different times of the day , for different periods depending on their habitual usage (which the energy companies will obviously know and exploit ) .

Additionally many smaller energy companies will not have the technology to join in the fun ,so many will simply disappear ,thus cutting down competition .

Sorry for the long Saturday essay , a difficult read I know . However it is important that consumers understand the advantages and disadvantages of these meters . Too many , as displayed by some comments on this thread , are misinformed on this very important subject or believe the aspirational hogwash put out by the energy companies and the Government (about reprogramming SMETS1 meters and a completion date of 2020 ) not to mention the Urban myths doing the rounds .
Edited by: "rogparki" 9th Mar
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