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Posted 30 January 2023

Get Three 5G Home Broadband Unlimited - Free For 3 Months, Then £20 Per Month (24m) - £420 @ Three

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Slight variation on what three have offered before, now 3 months free, and 21 months at £20

  • Cellular Connectivity: Mediatek T750
    Wifi Connectivity: 802.11a/b/g/n/ac/ax (WiFi 6), dual-band, 2x2 MIMO
  • Wifi Connectivity: 802.11a/b/g/n/ac/ax (WiFi 6), dual-band, 2x2 MIMO
  • Ports: 2X2.5GB Ethernet, 1x USB
  • SIM Type: Micro SIM
  • Indicator Lights: Power, SMS, Signal Strength, Internet, Wifi/WPS
  • Buttons: WPS, Power, Reset
  • Mobile App: Three Broadband 5G
  • Speed Info: Device Theoretical Max – 4.7Gbps Download (Three UK Network – Up to 1Gbps)
  • The Quick Start Guide incorrectly lists an Ethernet Cable as supplied in the box. You won’t need an Ethernet Cable to set up our plug and play 5G Home Broadband and we are in the process of correcting the Quick Start Guide for future deliveries.

5G Home Broadband• Average download speeds of 150Mbps [1]
• Truly unlimited data
• No landline. No engineer
• Plug and play setup
• Near-instant downloads
• 4K streaming
• 24-month contract

Can I get Unlimited data on a Home Broadband deal?
Yes - as much data as you’ll ever need with a 4G Hub or 5G Hub. And you don’t need a landline or fibre optic cable to get connected, because our wireless broadband uses our network signal.

What is 5G Home Broadband?
5G Home Broadband gives you faster speeds for heavier streaming. It also means you get less lag for your gaming and increased capacity for multiple users. It’s perfect for busy homes with lots of screen time going on.

Our 5G is super-fast! As our 5G service is transmitted over the air, the speeds you will receive can vary due to a number of factors such as your location, the number of users in your area, the position of your router in your home and local geography. With a 30-day money back guarantee you can see how fast our service is worry free!
Three More details at

Community Updates
Edited by a community support team member, 2 February 2023
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  1. bailey87's avatar
    Does anybody know how to go about cancelling? I’ve been with them 11 months and despite the speed being fine, the unreliability / # of drop outs unfortunately is not. So time to give my 30 days notice
    isam_amad's avatar
    Stick the sim in a phone
    text "PAC DDMMYY" to 65075
    The DDMMYY is you dob
    You will see them begging you .
  2. SJR1979's avatar
    We have this in a strong 5g area for three. It worked beautifully for two months then suddenly started dropping out for four or five times a day, to the point I keep my phone on my SIM data so that others in the house can use the WiFi. The only fix is switch on / off WiFi and occasionally take out the SIM and do a reset. So I would overall recommend but warn you it is not perfect by any means.
    benih's avatar
    I set my to reboot every night (option available in the settings) and found it’s 99% stable for a family of 7 with multiple gaming and TV streaming. Putting it in a high window and disguising it, not easy!


    This is covered by a Roman blind and the cables run into the loft.


    I’ve since painted the cables. (edited)
  3. oliver_staunton's avatar
    Imagine buying a broadband contract without using a cashback site...
    £51 cashback for this deal through Topcashback
    £60 cashback for this deal through Quidco
    Van1973's avatar
    My son signed up for this deal (half price 6 month) back in October - £70 Topcashback paid in December - he'd only paid £20 at that time.
  4. ashtad's avatar
    Little tip, if you put in your postcode and it don’t say you are in a 5G area use a postcode like CF24 4AN. It will then allow you to add the 5G router to basket and put real postcode in at checkout.

    Even though it may say you are not in a 5G area at present the chances are you will be. This is being rolled out weekly with Three and they are carrying out a lot of mast upgrades at the moment. (edited)
    DarkyR7's avatar
    Thanks, I've had three 5g near my house for like 10 months now but still can't order one of these. I even contacted support but they refuse to sell you one of you're not on the system
  5. Phoenix_eu's avatar
    pretty good deal. I bought a 4G router on amazon for £150 and a sim card from SMARTA for £15. Which is £510 for 24 months
    Thumbnail's avatar
    Yeah but you keep the router with three u don't keep it
  6. RoosterNo1's avatar
    can these and the 4g routers be forced into modem mode ?
    Van1973's avatar
    I believe you can - it's called ip passthrough on the settings. Lots of info in this thread - ispreview.co.uk/tal…-14
  7. burmir's avatar
    Jay080286's avatar
  8. ssb1973's avatar
    Does anyone know the difference between the two 5G devices to choose from, in terms of better signal around the house, is one newer than the other?

    KodaBear's avatar
    ZyXEL (Left) is better for the internal WiFi network. ZTE (Right) is better for 5G network and giving you faster speeds or holding onto a signal if you're on the edge of a coverage area.
  9. kayum91's avatar
    I've moved over Three 5g home broadband on a full time basis for about 2 years and it's been great! I'm capped at 60mb in my flat which is too slow for the demand in this era.
    I purchased a 2nd hand Huawei 5g router and a sim only (currently on £8pm deal after cash back) and I get around 400-500mb constantly and I hardly have any downtime.
    I could have upto 10 devices online at one time.
    I have found the key to keeping uptime is scheduling a daily reboot at night to keep it fresh for the whole day, this technique has worked for me for 2 years.
  10. Sendero's avatar
    I don't get high speeds in my area and after seen this Three home broadband I decided to try it. I am really surprised with how stable it has been so far. I get between 130-160 and uploads are really fast too (over 80). If you don't want to get tied in a contract you can take it on monthly basis £24p/m.
    jnm21's avatar
    I'd recommend either trying it heavily in the cooling off period of the 24mth option or looking at the cheapest phone SIM & a router off CEX - think mine was about £105, but having a mind blank!

    £24 is too much IMHO - my SIM, a HUKD masterpiece, is £10/mth, but even it gets little use after I picked up a bargain prepaid EE SIM.
  11. Cuprashire's avatar
    Had mine for 18 months, I get 5-700mb solidly, luckily I'm line of sight to a mast. Couple of things to note:

    1. Set it to reset each night, the speed degrades over time to about 3-400mb, however when you reboot it shoots up again.

    2. If you work from home and use Pulse Secure forget this, it's gash as it doesn't have the option for a fixed IP address. No issue with Nordvpn however.

    Remember you have a cooling off period of 14 days so give it a spin BEFORE binning your current provider and see if you get decent results.
    jnm21's avatar
    I assume you mean 500-700Mbps (not anywhere from 5 to 700)?
  12. nnj10's avatar
    Can someone post options to buy the router outright?

    I do not want to sign another 18 months with virgin and would much rather have flexibility with 5G broadband router (edited)
    KodaBear's avatar
    for Three (Inc. Smarty/iD if you want to use one of the £15 Unlimited SIMs but accept that you'll be subject to CGNAT)
    for unlocked

    2 Year warranty.

    That's currently the cheapest option for a 5G Router that's in stock at this very moment. I actually own this very model myself. Works fine.
  13. Alansmithee's avatar
    Sadly 3 is terrible where I'd use this - slow on 4G let alone get 5G....
    MRVISH's avatar
    I think it depends on your area.

    My 3 unlimited gets 250Mbps, so this would be a decent option for me.
  14. honeybags225's avatar
    Bought one of these for my kitchen, but still getting condensation every morning, any ideas?
    KopCity's avatar
    You fool!
    It's an air purifier - not a dehumidifier!
  15. labyyrinth's avatar
    Does this provide an improvement on simply tethering your phone to the device using a HotSpot as I have the unlimited Three SIM
    KodaBear's avatar
    Yes. It’s got a bigger antenna, a faster modem, and a much better performing router for transmitting WiFi around the house and handling internet networking traffic too.

    You should get speeds a little better than with your phone.
  16. Cuddl3s's avatar
    It's stupid to take a 24 m contract these days with price increases you get hit with admittedly the increase on three was 1 third that of vodafone
    jnm21's avatar
    Was - it will be exactly the same for contracts taken now (Three abandoned the fixed increase in favour of the CPI + 3.9%).
  17. edengarden's avatar
    Quick reminder everyone ' the router remains Three's property when ever you stop the contract' you will have to send the router back to Three when you stop the direct debit. Failure to return, will incurr in hefty router charges.
    Only for 5g router Tho. 4g devices becomes yours
    jnm21's avatar
    From what I read, the hefty charges are only a late return fee - you still don't own the router!
  18. X-Cell's avatar
    49436555-vuPuG.jpgIf you are lucky effort to be nearish to a mast I think it's an amazing service, stupid fast and cheap (edited)
    Reptargh's avatar
    Whats the latency like?
  19. LithiumChrome's avatar
    Avoid this if you intend to game - Good speeds but awful ping (plus a lot of drop outs). Can't be fixed either, tried ethernet, changing servers etc - no way around it
  20. I_NEED_AIR_CON's avatar
    Go for the 1 month rolling, much better for £24 and see how you like the broadband. I had to order it to another address as it said I didn't have 5G, but guess what 3/4 bars 5G and 400-500mb speed.
    jnm21's avatar
    Why not take advantage of the lower price? You can supposedly cancel in the first 30 days (likely to have the same issues cancelling on either, so may as well spend less to be tortured)!
  21. Paul_f1's avatar
    49434828-OnZuA.jpgWith smarty 5g sim £15 pm not too bad
    deleted2508999's avatar
    Anonymous User
    Do the same test at 6pm Paul. You are lucky to have 5g access though, if you're on Three's 4g out of town the capacity sucks in the evening. I've had consistant 200Mbps at 2am on 4g and less than 1Mbps at 6pm connected to the same mast. (edited)
  22. Paul_f1's avatar
    Buy a China unicom vn007+ like me then

    £130 (edited)
    señorTuna's avatar
    Hiya , What sim are u using with it ? Work fine ?
  23. BrianBoitano's avatar
    I tried this for 2 months alongside my BT FTTC line (10 down, 2 up) to ensure stability. It has been fine. Speed averages around 700 down, 90 up, 15ms latency. It was a vast improvement for me and there is no FTTP where I live and doubt there ever will be. So a good solution for some.

    49440974_1.jpg (edited)
  24. shawnlee's avatar
    Forgive my ignorance but is this a straightforward alternative to BB? I can stream etc etc with this, saving my having a BT can outside drilling into my brickwork? Thanks
    SpeedosDave's avatar
    As said.. steaming, downloading, surfing the web etc are all fine if the 4g/5g speeds are there.. ping will likely be 30/40 at best which is fine for for most things.

    I have gamed on it with fpshooters and it’s been…..ok….. I’d certainly take fibre if that was a dealbreaker for me.

    how many holes do you think bt are gonna drill? They should only be running a fibre cable in and through 1 wall, ground floor or 1st floor if requested..

    I’ve said close to 10 times in here, my set up didn’t really work, I needed an aerial, an aerial which I’ve since replaced with another to receive a solid 30mbps down and 40mbps up..

    I have drilled through my walls to install said aerial and have a pole outside with 2 sail looking antenna on.

    I think BT will be your best option personally, unless getting fibre to your house is an issue.

    You might get a great signal with Three broadband off the bad and If so, great.. however, if you don’t you’ll fall down a rabbit hole of..

    new router options
    drilling holes
    running cable
    cell locking
    band locking
    speed testing.

    or go with BT
  25. Jinkz's avatar
    Recommend buying the rolling contract first at £24 a month, easy enough to send back if it doesn't work for you.

    I ended up finding an optimal spot and get about 350mb down, 30mb up, been pretty realiable. Every now and again it does just lock up for 10 minutes and provides no data even though it's still wirelessly connected, quick reboot fixes it. It's a firmware issue.
  26. Zameen's avatar
    Does this make it portable if on mobile network, can you take it to student flat then home etc
    KodaBear's avatar
    With a few regional exceptions, yes. Most people would get a router and a regular Three 5G SIM that works on the national mobile network and will connect anywhere that you can get Three signal.

    The most notable exception would be if you sign up in the Swindon area. They have their own special network rather than the Three mobile network. You have to be in range of that specific network and will connect by a small antenna that's installed on the side of your house. So no portability there.
  27. Majid401's avatar
    The best package for Three broadband is a Prepaid sim with 850gb data limit ( more than enough for average household) for 32 months costing £8/month. Get a £100 5g router and it becomes £11/month for 32 months.
    m_undersingh's avatar
    Depends what’s an average household. Easy to use up that amount and more with downloading streaming and gaming from one active person alone.
  28. tmohammad's avatar
    Does this have an RJ11 Telephone port?

    The idea being that if you have an unlimited everything SIM you can make calls on it if you have a old school phone connected to it.
    tonywy's avatar
  29. Ozzark3's avatar
    Three is an interesting company, doesn't have coverage in Waterloo station, Richmond, most of Heathrow Airport, even in bloody Covent Garden. I can often see 5G but not even get a tiny movement in data, LTE or 3G with decent coverage would work better. My business phone is in Vodafone, personal on Three. Quite often I end up opening a personal hotspot from my VF phone to connect my three to Internet. My wife hates me because I moved her from Vodafone to Three in contract renewal. All in all, putting a Three device at home for broadband would be equivalent of sending divorce papers to wifey.
    Sammy86's avatar
    Ditto and actually would say the same with EE. Vodafone seems to be consistent.
  30. deleted2508999's avatar
    Anonymous User
    Just remember you can try it for free and cancel within 30 days with no penalty. I know, because that's exactly what I did when it hit <1mbps speeds at 6pm nightly.
  31. Sphere's avatar
    Strangely, even though this device works on both 4G & 5G, they wont sell it to you if your area doesn't have 5G (even if it is coming to your area). You can only buy the 4G one which is more expensive.... go figure.
    Sphere's avatar
    Seems the way round this is to use a false postcode!

    People have been using CF24 4AN to progress. Then once at the pick your package screen, copy and paste the url in to a new browser window. Apparently it mutters something about no postcode provided but then it works. Haven't tried this personally so be interesting if anyone has successfully used this method.

    Not sure if this will break the 60 cashback from TCB, but worth a try (edited)
  32. BaelinTheFisherman's avatar
    would this be decent for gaming and reliability? I have a bunch of stuff constantly connected to the router - like ring or nest, and currently on vodafone 900 @ 29, which seems not bad but recently been getting speeds closer to 150 (where minimum they say should be 450 or so) - so I am wondering if that would be any better as I have decent 5g at home with three (usually about 300-500mbps) and I could try to get myself out of the voda contract for them not meeting their minimum speeds.
    KodaBear's avatar
    If you're a competitive gamer for things like fast paced or first person shooters and the like - No.
    5G is often useable for this, but by the nature of mobile broadband ping/latency is very variable and is no replacement for a fixed fiber line.

    If it was just for basic internet use, browing the web, streaming videos, Skype, downloading games etc. then I would say yes. It's often great speed and reliability for the price if you have good 5G coverage where you live. But since the first question you asked was gaming, I would be inclined to say stick with Vodafone - But maybe consider a new router as that accounts for about half of the complaints about Vodafone's broadband.
  33. tariq3877's avatar
    I am getting over 350mbps with Three and it's far better than Virgin Media.
    The only thing that is not good is the length of the contract. I bought a router on eBay for £150 and I have a £17 UNLIMITED contract and it works like a treat.

    One thing I will add is to use the router next to window. And use the router as modem install a router like AC5400 I have installed LINKSYS EA9500 and the WiFi signals are top notch all around the house. (edited)
    JSL's avatar
    Hold up..you can turn this router into modem only mode? I guess this is only good on improving signal throughout your home?
  34. kayec's avatar
    You can pick one of two routers? Which is best?
    KodaBear's avatar
    The ZyXEL on the right would be the best one to get as long as the 5G Signal is strong where you live.

    If you're in a weak signal area right on the edge of coverage the ZTE On the left is better in that sense, but is older with less features overall.
  35. Morgs93's avatar
    I ordered mine yesterday and arrived today. Have plugged it in and haven't been able to get past the red Internet symbol. So strange as I have a Three SIM for my phone and I get 5G on it, but not on the router I've just ordered? Anyone able to provide some help or am I not destined to use a 5G router anytime soon....
    neo343's avatar
    Have you tried your phone Sim in the router? See if that works? If it does maybe they haven't activated the SIM they sent you. You could also try changing the APN settings on the router page itself see if that solves it. Google three APN settings and it will tell you what you need to put in
  36. ssb1973's avatar
    Is there a date when this deal expires? It's just that my contract with my current provider runs out mid March. Was hoping to get this deal next month.

    Also as I have a phone line and full fibre currently (70mb), when I cancel this will disconnect my phone line and Internet. In 24 months time when the Three contract runs out and I want to reconnect to full fibre again do I have to pay a reconnection charge as it was previously disconnected?
    KodaBear's avatar
    Depends which provider you go with and what their offers are at the time. There's plenty of providers that offer deals that include free installation/connection.

    If you pick one that doesn't, or doesn't have an offer on at the time then yes you will be liable to pay the fee to connect the new line.

    It may well be that you decide to continue with this in 2 years time anyways. So it's not worth worrying about paying this fee so far ahead of time.

    Also the £20 broadband is pretty much ongoing. Just the offer around is is subject to change at any time. So you might get 3 months free. Or you might get 6 month half price. Or might just get the basic £20 per month. My advice would be to hang on to your fixed line for a bit longer though. Let it roll out of contract and pay a couple weeks extra with them at full price. Then you can sign up to Three on the first day of April and avoid the price increase for this year.
  37. welshboy06's avatar
    I’ve had this since Jun 2022. Most of the time it’s worked wonders and the speed has been impeccable. Unfortunately however when there’s an issue or work being carried out on a mast it’s unusable. 
    usually wouldn’t be an issue but they take over a week to sort issues, which leaves me as someone working from home in a very difficult position. 
    Great when it’s good but unbearable when it’s bad. 
  38. Paul_f1's avatar
    You could also buy your own 5g sim router and a smarty unlimited sim,£15 a month via uswitch,monthly rolling contract so cancel anytime
    uswitch.com/mob…als no 2023 price increase ,and they do a £12 per month social tarif if your on benefits
    Paul_f1's avatar
    Go through quidco if you have it as it's 4% cashback
  39. Ricky650's avatar
    I am interested in trying this but it needs to be 100% as I work from home, my wife and daughter too.

    Has anyone tried it and then returned it within 30days? How easy was this and food you incurr any costs please?
    Armi's avatar
    I highly recommend it. I used to have FTTP on a 150Mb/s package. The price went up to over £40 as I was at the end of the contract.

    So after several speed checks over a few months on 3 mobile data, the speeds only got faster. I can get over 1Gbs on mobile data, and the fasted I've gotten with the 3 5g home bb I get between 350-750Mb/s

    My advice is that if you're close to the end of your current contract, then order this a month or so prior to it ending and order the 5g home bb & try it out as you have a 30 day trial (i think) withthe home BB. That's how I done it. I opted for the 1 month rolling contract. Also, in case things got worse down the line, which so far hasn't happened. (edited)
  40. Sphere's avatar
    Topcashback of £60 if no-one has already mentioned it...
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