Unfortunately, this deal is no longer available
Shop Small Get £5 back with £10+ spend in a single instore transaction = Get up to £50 back for supporting small businesses American Express
284° Expired

Shop Small Get £5 back with £10+ spend in a single instore transaction = Get up to £50 back for supporting small businesses American Express

£10American Express Deals
27
284° Expired
Shop Small Get £5 back with £10+ spend in a single instore transaction = Get up to £50 back for supporting small businesses American Express
Posted 17th Jul 2020Available: National

This deal is expired. Here are some options that might interest you:

From popping out for groceries to grabbing a coffee at your favourite spot, you can earn up to £50 back for shopping small.

Get £5 back when you spend £10 or more in a single in-store transaction at up to 10 different participating small businesses.

Offer available until 13 September 2020.

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Community Updates
27 Comments
Posted as hotukdeals.com/dea…684 but yes its been 28 days so I suppose its ok to repost in case someone missed the previous one.
everyone knows about this already
When it was first offered a few months back it was only one or two businesses near us, including our local pub! There’s over a dozen within a mile now and it’s been great, nearly up to my £50 credit back within a fortnight!
(My local is no longer included but our Chinese takeaway is. Happy days!)
Be sure to check the credit actually goes back on, think you have to wait 3 months but I've had to call them up in the past to get them to apply it - but naughty of them
matwalaboy17/07/2020 13:57

Posted as …Posted as https://www.hotukdeals.com/deals/amex-shop-small-spend-10-get-5-back-at-american-express-3485684 but yes its been 28 days so I suppose its ok to repost in case someone missed the previous one.


I still find this a really odd rule, especially for long running deals like this. I'll stay subscribed to the original rather than here.
morgie17/07/2020 15:59

I still find this a really odd rule, especially for long running deals …I still find this a really odd rule, especially for long running deals like this. I'll stay subscribed to the original rather than here.


I agree mate, but it is what it is Hope u r well otherwise?
matwalaboy17/07/2020 16:08

I agree mate, but it is what it is Hope u r well otherwise?


All good thanks, trust you are too! Haven't used Shop Small enough, but glad there's plenty of time
morgie17/07/2020 16:11

All good thanks, trust you are too! Haven't used Shop Small enough, but …All good thanks, trust you are too! Haven't used Shop Small enough, but glad there's plenty of time


All well here too. Yes I need to get out more often to make the best use of the shop small as well - especially with 10 hits a card and having 5 cards in the household
idkwmpsb17/07/2020 15:12

Be sure to check the credit actually goes back on, think you have to wait …Be sure to check the credit actually goes back on, think you have to wait 3 months but I've had to call them up in the past to get them to apply it - but naughty of them


I have got the credit within 3-4 working days of the original charge being posted to my card account. Never had to call Amex for this or other cashback offers.
Edited by: "bozo007" 17th Jul
Does anyone know if this should show under 'Saved to Card' please? I clicked to enrol but it's not showing under My Saved Offers?

Thanks!
melmorc17/07/2020 21:06

Does anyone know if this should show under 'Saved to Card' please? I …Does anyone know if this should show under 'Saved to Card' please? I clicked to enrol but it's not showing under My Saved Offers?Thanks!


Yes, still shows under "Saved to Card" for me.
morgie17/07/2020 21:11

Yes, still shows under "Saved to Card" for me.


Mmmm, i've used it before in previous years but this time it is not showing - think I'll call them on Monday. Thanks!
This is un safe, one merchant said he stopped taking American Express after I went to the counter but is still on the list, second one isn't showing up on statement, rang them up ,took 58 minutes before making a complaint , whether I get it or not will be confusing in 90 days
Only in-store? So, they want us to go risk our lives when ordering online or over the telephone from a local shop for delivery is sometimes possible?
Georgedeals18/07/2020 16:52

This is un safe, one merchant said he stopped taking American Express …This is un safe, one merchant said he stopped taking American Express after I went to the counter but is still on the list, second one isn't showing up on statement, rang them up ,took 58 minutes before making a complaint , whether I get it or not will be confusing in 90 days


They wont honour it, had same issue was told they cant apply manual credit to account change of policy..
I had same issue with few merchants they kept saying thanx for reporting, will take them of list.. next time when u look again they will still be there.. so amex not acceptable
Dont trust this offer, its hit and miss
tazmaniac78619/07/2020 01:39

They wont honour it, had same issue was told they cant apply manual credit …They wont honour it, had same issue was told they cant apply manual credit to account change of policy.. I had same issue with few merchants they kept saying thanx for reporting, will take them of list.. next time when u look again they will still be there.. so amex not acceptable


Make a complaint. Either they’ll credit you to resolve it or you can escalate it to the Financial Ombudsman, whom will likely award you even more.
wonder if this can be used with government eat out scheme, so £20 bill, govt pays £10 and Amex £5, there are plenty of small restaurants in the scheme
Most shops and Restaurants don`t take americanexpress end up with paying cash or visa,
I’ve tried using the small shop twice recently, both times it hasn’t worked as the shop and restaurant no longer take Amex (both on the list/map)
Found my first one on the map this time that doesn't accept, my local Chinese takeaway. They've never taken amex before but I thought maybe they've just started. Sure enough they don't accept it.

I don't get how it's so hard for them to produce an accurate map every year even they run this promotion. I can understand if somewhere stops taking amex but when it's somewhere that's never taken it like my Chinese how does it end up on the map?!
Just wonder if Amex would count separately for local chain stores in different locations? Thanks
Pl do update the shopsmallcrawl map (thanks to cuddykid) with your experiences trying to get Oyster cards with Amex Shop Small (as of course will I)

I see there are NO updates this year!

shopsmallcrawl.com/

LankyChris07/08/2020 21:35

Found my first one on the map this time that doesn't accept, my local …Found my first one on the map this time that doesn't accept, my local Chinese takeaway. They've never taken amex before but I thought maybe they've just started. Sure enough they don't accept it.I don't get how it's so hard for them to produce an accurate map every year even they run this promotion. I can understand if somewhere stops taking amex but when it's somewhere that's never taken it like my Chinese how does it end up on the map?!


If you go ahead and continue the transaction after learning they don't accept Amex, when contacting Amex they will now quote this below and refuse to credit...

Disclaimer: American Express® Maps is intended for general reference purposes only and does not represent a comprehensive list of all Card accepting merchants. Recommendations and other information included on the map are derived from internal American Express and third party data. Data is updated from time to time and may not be 100% accurate. American Express does not accept any responsibility or liability arising from any inaccuracies. You understand and agree that your use of the map is your choice and at your sole risk and that the map is provided ‘as is’ and ‘as available’. List of Card accepting merchants is updated monthly.

At least that was my experience.

The fact the map data is inaccurate, and they don't seem to remove businesses that don't take Amex after being reported by customers doesn't seem to matter. Neither do any Shop Small/Amex accepted window stickers. So beware.

If anyone has recently had a different outcome when contacting customer services since this new promotion started, I would be interested to know.
Edited by: "superpacman1972" 12th Aug
Just had the same experience, shop on the map, card machine said card not supported. Went on chat with Amex and got nowhere! Really bad experience really from Amex!
Same here as well - 3 merchants listed on the map.
Low and behold they don't take Amex - 2 of which I know year after year that they don't take Amex, yet year after year they appear on the Amex Shop Small map. The third vendor 100% did take cards/Amex before, but for some reason did not any more - cash only in fact. Very annoying.
Contacted online chat, blah blah, we'll report it etc.
He also said that it is the merchants who contact Amex to register for the Shop Small Map - so a flaw right there if what he said is true!
Yes, not great service, raised a formal complaint but this was swiftly dismissed. I've now taken this to the FOS as I think this is the wrong and misleading way to run a promotion.
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