Grade B & C Laptops, Desktops 15% off all day @ SCC TRADE (Black Friday Deal)
-28°Expired

Grade B & C Laptops, Desktops 15% off all day @ SCC TRADE (Black Friday Deal)

10
Found 28th Nov 2014
SCC Trade are doing the black friday deals of 15% off on all products.

Discount Code / Coupon: " blackfri14 "

10 Comments

careful, the grade c are all faulty

no stock.

Last grade C I got was a bit cosmetically shabby. Needed a good clean and the CPU heat sink fan needed reseated as it was overheating. T500 with hybrid graphics for 70 quid though. Have only had one actually unworkable laptop from them and that was returned with no fuss. Worst you'll be out is a few quid on return postage. I've bought about 6 laptops from them.

ando

careful, the grade c are all faulty

No they are untested, the worst of the 3 I had needed a new battery

johnstalvern

Last grade C I got was a bit cosmetically shabby. Needed a good clean and … Last grade C I got was a bit cosmetically shabby. Needed a good clean and the CPU heat sink fan needed reseated as it was overheating. T500 with hybrid graphics for 70 quid though. Have only had one actually unworkable laptop from them and that was returned with no fuss. Worst you'll be out is a few quid on return postage. I've bought about 6 laptops from them.

I'm surprised you've said they took a Grade C as a return. They outright refused when I got a completely dead "HP EliteBook 8440p - Core i5, 2.67GHz, 4GB, 0GB, Grade C" in April 2014.

From reading on forums, I assumed a "0GB Grade C" would only have a dead hard drive, so I made sure I had a new one ready to go.

Even after complaining, they still refused a return for the laptop. That put me off buying from them ever again!

I'm fairly surprised to hear that. I've returned a laptop in the past -- it can't have been earlier than about 2013, so maybe since they changed to SCC trade they got a bit more draconian. Either way DSR says you have a week to return it so 'It's the Law(TM)'.

Was it completely knackered or did you end up getting it working?

johnstalvern

I'm fairly surprised to hear that. I've returned a laptop in the past -- … I'm fairly surprised to hear that. I've returned a laptop in the past -- it can't have been earlier than about 2013, so maybe since they changed to SCC trade they got a bit more draconian. Either way DSR says you have a week to return it so 'It's the Law(TM)'.Was it completely knackered or did you end up getting it working?

Knackered. No power in it (tested my AC adaptor on my mum's HP): the "thunderbolt" light on the left of the machine flashes yellow a few times, though.

They said I should try buying a new motherboard. I may pay to get it repaired, which I likely will now my boyf's laptop's died

I have a Grade B Lenovo X200 which made me an enthusiastic supporter of them before that; it was pristine and still going strong (put a SSD in it), sadly, the experience with my second purchase them put me off. £130 down the drain.

Didn't know I could use Distance Selling Regulations law in this case.

Looking through my emails, they said this (in May 2014): "As you are aware we do not accept returns on grade C stock. The reason for this is because we sell the units for spares and repairs only and do not specify the exact faults. I will of course speak to an engineer to see if he can give you any advice on how to get the unit working. When I get an update I will certainly let you know."

It was nice of them to talk to an engineer, but of course it's nigh on impossible to troubleshoot without having the laptop around. "(our engineer).....advised that without testing the unit it may have a motherboard fault. He has advised that you could check to see if there is memory installed in the bottom, as this will also stop the machine from booting and create a fault. It may be present but may have been slightly dislodged in transit.. you could try removing it then inserting it again." (checked all those options...boyf bought a new motherboard but it hasn't been repaired).
Edited by: "louiselouise" 23rd Feb 2015

louiselouise

Knackered. No power in it they said I should try buying a new … Knackered. No power in it they said I should try buying a new motherboard. I may pay to get it repaired, which I likely will now my boyf's laptop's died :(I have a Grade B Lenovo X200 which made me an enthusiastic supporter of them before that; it was pristine and still going strong (put a SSD in it), sadly, the experience with my second purchase them put me off. £130 down the drain.Didn't know I could use Distance Selling Regulations law in this case.Looking through my emails, they said this (in April 2014): "As you are aware we do not accept returns on grade C stock. The reason for this is because we sell the units for spares and repairs only and do not specify the exact faults. I will of course speak to an engineer to see if he can give you any advice on how to get the unit working. When I get an update I will certainly let you know."It was nice of them to talk to an engineer, but of course it's nigh on impossible to troubleshoot without having the laptop around. "(our engineer).....advised that without testing the unit it may have a motherboard fault. He has advised that you could check to see if there is memory installed in the bottom, as this will also stop the machine from booting and create a fault. It may be present but may have been slightly dislodged in transit.. you could try removing it then inserting it again." (checked all those options...boyf bought a new motherboard but it hasn't been repaired).



You can't give up your own legal rights; and to the best of my knowledge, as long as you return it in the same condition you got it, you have every right to return anything for any reason within 7 days -- or at least that was the law at the time you bought that.

which.co.uk/con…ons -- this is more relevant since June 2014. 14 days now.

What I would imagine you've encountered, is someone who is meant to provide just a little bit of resistance to see if you'll give up easily.
Edited by: "johnstalvern" 23rd Feb 2015

johnstalvern

You can't give up your statutory rights; and to the best of my knowledge, … You can't give up your statutory rights; and to the best of my knowledge, as long as you return it in the same condition you got it, you have every right to return anything for any reason within 7 days -- or at least that was the law at the time you bought that.http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations -- this is more relevant since June 2014. 14 days now.

Dammit. I did think of posting the Ask forum, but assumed everyone would say I was stupid and should have known better

Remember, there's no such thing as a stupid question.
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