Unfortunately, this deal is no longer available
Halifax Support impacted by coronavirus-Up to £300 interest free overdraft, No fees for missed payments on credit cards, loans and mortgages
1980° Expired

Halifax Support impacted by coronavirus-Up to £300 interest free overdraft, No fees for missed payments on credit cards, loans and mortgages

Expert (Beta)129
Expert (Beta)
Posted 29th Mar

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Received this below information when I logged into my Halifax account this morning... I thought its a good idea to share with everyone... It is nice to see that Banks are also helping at this difficult time....

Managing your money If your income has been affected by the disruption from the coronavirus, we have options to help you. These include:

  • £300 interest-free overdraft from 6th April until 6th July 2020 for overdraft customers.
  • Spend up to £45 on your contactless card. We’ve increased contactless payment limits.
  • No fees for missed payments on credit cards, loans and mortgages.
  • Payment holidays on mortgages and payment holidays on loans with additional support provided when you need it.
  • Emergency access to savings in fixed term accounts without charge.
  • Deposit limits of up to £500 for mobile banking, so you’ll be able to scan and pay in cheques

Travel and holiday disruption

  • If you’re concerned about travel disruption, you can check your travel provider’s website – many of them have put useful information on there to help their customers.
  • If you used your credit card to book travel there may be protection should you need to change your plans. Find out more about the terms of your Credit Card.
  • If you are abroad when plans change and require emergency credit
    limit increases, we can help.
Community Updates

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Top comments
hotmama2629/03/2020 20:07

Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased …Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.Needless to say we dont bank with halifax anymore.


Tricked? Given an illustration & agreed to it, got a mortgage offer & agreed to that - no tricks, take some responsibility.
amazing how many people live with zero contingency in terms of money resource and are struggling... the best advice I’d give the younger generation is get a few grand built up and live with your head above water... living in constant debt/overdraft is just a huge extra tax on your means... if you’re going on holidays, buying luxury goods, or running a fancy car but living in debt/overdraft then you’re losing at life, not winning.
Please only use this is you need to, not because you want to buy a new pair of trainers at £90. Noone will walk away form this current pandemic in a good position and the more we borrow during this time the worse the market will be when we get back to some normality. It's brilliant that this exists but should only be used when you absolutely have to. Same as the payment holidays on mortgages, it's great that you can utilise it if needed but again, and you know it will happen, people will use it as a way to save some cash for that holiday next year etc, it's intended for people who genuinely would end up in hardship due to personal circumstances with this pandemic. Please use responsibly and for those that genuinely need to use it, I honestly hope it helps and takes some worry away at this most difficult of times. Stay safe everyone
bobbyarbogast29/03/2020 20:22

Tricked? Given an illustration & agreed to it, got a mortgage offer & …Tricked? Given an illustration & agreed to it, got a mortgage offer & agreed to that - no tricks, take some responsibility.


I'm quite sure if this was missold the 'Mrs' would have raised a complaint and, if not, satisfied, gone to the Ombudsman. "Stupid is as stupid does'".

Well said!
129 Comments
Worth mentioning the change to the 'Rewards' account holders, @apur32 .
Diegobound29/03/2020 19:57

Worth mentioning the change to the 'Rewards' account holders, @apur32 .


Yes, I have got Rewards account... Thanks for this
apur3229/03/2020 19:59

Yes, I have got Rewards account... Thanks for this


As long as people are aware. Thanks for posting the info. (I would 'like' your reply, but no likey available to me.)
Nothing from HSBC as for now.
Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.

Needless to say we dont bank with halifax anymore.
hotmama2629/03/2020 20:07

Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased …Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.Needless to say we dont bank with halifax anymore.



Any... bank would behave like that.
Edited by: "devilsadv0cate" 31st Mar
hotmama2629/03/2020 20:07

Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased …Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.Needless to say we dont bank with halifax anymore.


Tricked? Given an illustration & agreed to it, got a mortgage offer & agreed to that - no tricks, take some responsibility.
Batmobile54329/03/2020 20:06

Nothing from HSBC as for now.


I had an e-mail from HSBC this morning outlining support options. Also on the HSBC website too.

Don’t be afraid to approach your financial services provider and shout up if you need assistance in these uncertain times.

Regards
Steve
Mersey_Steve29/03/2020 20:27

I had an e-mail from HSBC this morning outlining support options. Also on …I had an e-mail from HSBC this morning outlining support options. Also on the HSBC website too. Don’t be afraid to approach your financial services provider and shout up if you need assistance in these uncertain times. RegardsSteve


Thanks will do it tomorrow.
bobbyarbogast29/03/2020 20:22

Tricked? Given an illustration & agreed to it, got a mortgage offer & …Tricked? Given an illustration & agreed to it, got a mortgage offer & agreed to that - no tricks, take some responsibility.


I'm quite sure if this was missold the 'Mrs' would have raised a complaint and, if not, satisfied, gone to the Ombudsman. "Stupid is as stupid does'".

Well said!
With no fees... Would that affect your credit rating?
Mersey_Steve29/03/2020 20:27

I had an e-mail from HSBC this morning outlining support options. Also on …I had an e-mail from HSBC this morning outlining support options. Also on the HSBC website too. Don’t be afraid to approach your financial services provider and shout up if you need assistance in these uncertain times. RegardsSteve


Yes but nothing about loans or credit card repayment holidays
pmackers29/03/2020 21:08

Yes but nothing about loans or credit card repayment holidays


all banks/lenders will be offering support; MBNA sent me an email stating they are working on support for all borrowers, so hold tight it is on its way
Edited by: "philipmagowan" 29th Mar
Was hoping they'd increase the cheque amount, its always £500 limit so no change there. Can't get to branch/post office so stuck with a cheque at moment I can't pay in
hotmama2629/03/2020 20:07

Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased …Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.Needless to say we dont bank with halifax anymore.


They do have the gift of the gab. I am still annoyed at myself for agreeing to a three year fixed fee rather than 2. But it’s a few years ago now. But they do talk the talk
Polar129/03/2020 21:49

Was hoping they'd increase the cheque amount, its always £500 limit so no …Was hoping they'd increase the cheque amount, its always £500 limit so no change there. Can't get to branch/post office so stuck with a cheque at moment I can't pay in


Ask to see if you can post it in?
hotmama2629/03/2020 20:07

Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased …Halifax are trash, tricked my mrs into a 40yr mortgage when she purchased her first home, payments were no different to 32yrs, they wanted all that extra interest.Needless to say we dont bank with halifax anymore.


I don’t understand how this is possible, the payments would never be the same.. plus you can switch mortgage with no fees all online and they allow overpayments..
williham29/03/2020 21:53

I don’t understand how this is possible, the payments would never be the s …I don’t understand how this is possible, the payments would never be the same.. plus you can switch mortgage with no fees all online and they allow overpayments..


It prob never happened, most likely upset about something else and pointing blame at the bank, Ive been with the Halifax for 20+ years never an issue with them, they are a fair and decent bank I find, only now am I switching to Starling, but I still have my halifax accounts.
Edited by: "MrSprkle" 30th Mar
Maybe no fee for late missed payments, but will get record on credit score
The banks know defaults are coming, I suspect they all will have underestimated to what extent
vostro29/03/2020 22:42

Maybe no fee for late missed payments, but will get record on credit score


Yes I thought that. I think the best advice here is to contact your bank if you believe you are lightly to miss a payment(s) - they may be able to give you a mortgage holiday instead which should prevent any bad marks on your credit rating.

Otherwise you will need to state "yes" for late payments when you remortgage too.
Santander have done exactly the same, got this email today.

  • Overdrafts and credit cards: From 6 April, we will provide a £350 interest free overdraft buffer for three months. This means we will automatically waive interest on up to £350 of any agreed overdraft limit. From 30 March until 6 July, we will also remove fees for late payments and cash advances on our credit cards. Both measures will be applied automatically so you don’t need to do anything. More details will be available on our website next week. If you find you need to borrow more money, we will, where possible, try to increase your overdraft or credit card limit.
  • Contactless payments: From 1 April, in coordination with other banks and the retail industry, we will increase the maximum payment for a contactless card from £30 to £45 to allow more purchases to be made without the need for physical contact.
williham29/03/2020 21:53

I don’t understand how this is possible, the payments would never be the s …I don’t understand how this is possible, the payments would never be the same.. plus you can switch mortgage with no fees all online and they allow overpayments..


Interest only mortgage payments would be the same regardless of term. However, I agree the poster is probably not being truthful
Btw does anyone know if the interest free overdraft of £300 is automatic, so I have an overdraft of £300 - do I need to contact them about it?
It's automatic only if you have one in place
Other banks started this straight away, Halifax are waiting for new tax year to begin to satisfy their shareholders
amazing how many people live with zero contingency in terms of money resource and are struggling... the best advice I’d give the younger generation is get a few grand built up and live with your head above water... living in constant debt/overdraft is just a huge extra tax on your means... if you’re going on holidays, buying luxury goods, or running a fancy car but living in debt/overdraft then you’re losing at life, not winning.
DazLFC29/03/2020 23:35

Other banks started this straight away, Halifax are waiting for new tax …Other banks started this straight away, Halifax are waiting for new tax year to begin to satisfy their shareholders


Santander also starts 6th April
Hmm, I applied for mortgage holiday 12 days ago as wife is self employed, I've heard nothing since so applied for our bill account to have a £100 overdraft and was declined ?
We have a house and a 19 year mortgage which is £450000 house and £160000 mortgage on it (put down BIG deposit)
Experian ratings both of 999
Never missed any payments and credit card paid off when ever it's used. Only applied incase by accident that account goes overdrawn as changed energy suppliers.
So no news on mortgage holiday and declined for £100 overdraft ?
Edited by: "brum" 29th Mar
Please only use this is you need to, not because you want to buy a new pair of trainers at £90. Noone will walk away form this current pandemic in a good position and the more we borrow during this time the worse the market will be when we get back to some normality. It's brilliant that this exists but should only be used when you absolutely have to. Same as the payment holidays on mortgages, it's great that you can utilise it if needed but again, and you know it will happen, people will use it as a way to save some cash for that holiday next year etc, it's intended for people who genuinely would end up in hardship due to personal circumstances with this pandemic. Please use responsibly and for those that genuinely need to use it, I honestly hope it helps and takes some worry away at this most difficult of times. Stay safe everyone
Kenneth13130/03/2020 00:15

Please only use this is you need to, not because you want to buy a new …Please only use this is you need to, not because you want to buy a new pair of trainers at £90. Noone will walk away form this current pandemic in a good position and the more we borrow during this time the worse the market will be when we get back to some normality. It's brilliant that this exists but should only be used when you absolutely have to. Same as the payment holidays on mortgages, it's great that you can utilise it if needed but again, and you know it will happen, people will use it as a way to save some cash for that holiday next year etc, it's intended for people who genuinely would end up in hardship due to personal circumstances with this pandemic. Please use responsibly and for those that genuinely need to use it, I honestly hope it helps and takes some worry away at this most difficult of times. Stay safe everyone


Agree
Not a deal, just a "Pepper expert" posting to try to profit from the pandemic.
brum29/03/2020 23:56

Hmm, I applied for mortgage holiday 12 days ago as wife is self employed, …Hmm, I applied for mortgage holiday 12 days ago as wife is self employed, I've heard nothing since so applied for our bill account to have a £100 overdraft and was declined ? We have a house and a 19 year mortgage which is £450000 house and £160000 mortgage on it (put down BIG deposit) Experian ratings both of 999Never missed any payments and credit card paid off when ever it's used. Only applied incase by accident that account goes overdrawn as changed energy suppliers.So no news on mortgage holiday and declined for £100 overdraft ?


Wth how can that even be possible, i have the worst credit history you can think off my score is like below 250 lol and I have £500 overdraft, Ive had this overdraft for almost 1 year now and at that time my credit was just over 400. Halifax on drugs if you got declined for £100 with the best credit rating.
mjr195929/03/2020 20:41

HSBC £300 overdraft etc.


There was no start date an end date
3nearly630/03/2020 01:44

Wth how can that even be possible, i have the worst credit history you can …Wth how can that even be possible, i have the worst credit history you can think off my score is like below 250 lol and I have £500 overdraft, Ive had this overdraft for almost 1 year now and at that time my credit was just over 400. Halifax on drugs if you got declined for £100 with the best credit rating.


I have a current account with a 1500 overdraft, never gets used.
Wife has 1000 overdraft never gets used
We have a joint account which we both pay into each month £1000 each to cover all bill's, never had and overdraft on it and just wanted 100 facility incase the new utility deal charges and the old one also charges which isnt uncommon. Refused.
Only wanted it to avoid any possible fees due to the new 40% charges.
I'm more annoyed they haven't bothered contacting us about the mortgage payment holiday as it's due out on the 1st and they state 3 to 5 working days !!!
Wife wont get a penny until june now she isnt allowed to work !!
DazLFC29/03/2020 23:35

Other banks started this straight away, Halifax are waiting for new tax …Other banks started this straight away, Halifax are waiting for new tax year to begin to satisfy their shareholders


Wrong. Results and dividends were out before Coronavirus.

They were actually working to put sysyems and processes in place to support the changes.
been with Halifax for over 30 years
Had something like half a million pounds go through my account during that time
asked for a £40 overdraft extention from £260 to £300 when I was in dire and got refused.
fkg disgusting company and I would DEFINITELY NOT recommend to anyone.
Edited by: "robbie1412" 30th Mar
brum30/03/2020 02:48

I have a current account with a 1500 overdraft, never gets used.Wife has …I have a current account with a 1500 overdraft, never gets used.Wife has 1000 overdraft never gets usedWe have a joint account which we both pay into each month £1000 each to cover all bill's, never had and overdraft on it and just wanted 100 facility incase the new utility deal charges and the old one also charges which isnt uncommon. Refused.Only wanted it to avoid any possible fees due to the new 40% charges.I'm more annoyed they haven't bothered contacting us about the mortgage payment holiday as it's due out on the 1st and they state 3 to 5 working days !!!Wife wont get a penny until june now she isnt allowed to work !!


Half of the UK are applying for mortgage repayment holidays.

Just maybe they have a massive influx creating a backlog of applications and calls?
clsss29/03/2020 23:51

amazing how many people live with zero contingency in terms of money …amazing how many people live with zero contingency in terms of money resource and are struggling... the best advice I’d give the younger generation is get a few grand built up and live with your head above water... living in constant debt/overdraft is just a huge extra tax on your means... if you’re going on holidays, buying luxury goods, or running a fancy car but living in debt/overdraft then you’re losing at life, not winning.


The younger generation saves to spend. I see too many 30 yr olds making decent money but broke because of their lifestyle.
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