Clicked on it to see what was said expecting a apology or lost order due to high volume of orders etc
States order now dispatched
Got the same message 3 times
If it turns up I'll message them and pay for my order again
Bizarre company , lack customer service that's for sure
I'll wait and see what happens now .....
Shame. Hopefully they'll up their game.
Checked status on their website lunchtime and order now on hold
They instantly respond to the case on PayPal with tracking number 00000000
I responded with why respond with fake tracking details
Get home tonight and I've been refunded
Shame as they look like nice sacks
I won't use them again either
might leave dispute till next week and see what happens
Perhaps the dispute will get their attention.
You're right its a shame, because the bags are great. I know people gave the Poundland ones a shout out - and they look nice, but they're really rugged and cheap feeling.
I love ours - and the personalisation along with the designs (as we now have 1 each for each of our kids and 3 different designs) it just looks neat