Unfortunately, this deal is no longer available
Hardys Crest Cabernet Shiraz Merlot / Chardonnay Sauvignon Blanc - £ 25 for 6 @ Morrisons
160° Expired

Hardys Crest Cabernet Shiraz Merlot / Chardonnay Sauvignon Blanc - £ 25 for 6 @ Morrisons

£25Morrisons Deals
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160° Expired
Hardys Crest Cabernet Shiraz Merlot / Chardonnay Sauvignon Blanc - £ 25 for 6 @ Morrisons
Posted 18th Jul

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11 Comments
Thanks.
Ordered these to be delivered yesterday and they substituted it with a cheaper wine. Was disappointed!
LucyHowarth18/07/2020 11:56

Ordered these to be delivered yesterday and they substituted it with a …Ordered these to be delivered yesterday and they substituted it with a cheaper wine. Was disappointed!


Today they have delivered to my friend's address and he recommended me to post this deal(Cabernet Shiraz Merlot).
Edited by: "movva" 18th Jul
LucyHowarth18/07/2020 11:56

Ordered these to be delivered yesterday and they substituted it with a …Ordered these to be delivered yesterday and they substituted it with a cheaper wine. Was disappointed!


Did they not offer you the chance to cancel before delivery.
bobhope18/07/2020 14:58

Did they not offer you the chance to cancel before delivery.


No, it gets dispatched then you get a text saying 'there are a number of substitutions in your delivery'
bobhope18/07/2020 14:58

Did they not offer you the chance to cancel before delivery.


Actually we can refuse the substitutes if didn't like..even I have done it for 2 items from last week delivery.But deliveries in may didn't allow customer to do so.
Edited by: "movva" 18th Jul
LucyHowarth18/07/2020 15:03

No, it gets dispatched then you get a text saying 'there are a number of …No, it gets dispatched then you get a text saying 'there are a number of substitutions in your delivery'


I have refused several substitutions. It's a pain as bottles are but into bags under other things so have to be found to refuse them. They substituted some of my wine with one that was a similar price on their website but 50% more on the receipt. Customer services no longer replies to anyone either.
Edited by: "buzzard" 19th Jul
Haven't used Morrisons delivery before. Do they let you choose, when ordering, whether to accept substitutions? If so, do they let you leave substitution notes for pickers?
Edited by: "Arold" 20th Jul
Arold20/07/2020 09:58

Haven't used Morrisons delivery before. Do they let you choose, when …Haven't used Morrisons delivery before. Do they let you choose, when ordering, whether to accept substitutions? If so, do they let you leave substitution notes for pickers?


No, they don't give you the option when ordering, it's pot luck whether they will send a substitution or not. I cannot fathom some of the pickers' subs choice & like another person commented above, they might be pretty inferior or pricier items.

They send me a text before delivery to say some items are unavailable (usually lots..) & then I need to check an email that they also send, where it states what the subs are.
My last order included 6 bread rolls, I ended up with none, I would have thought they could easily have sent another type of roll, but no ( I got the burgers, but no roll to put them in )
shepherdess26/07/2020 13:28

No, they don't give you the option when ordering, it's pot luck whether …No, they don't give you the option when ordering, it's pot luck whether they will send a substitution or not. I cannot fathom some of the pickers' subs choice & like another person commented above, they might be pretty inferior or pricier items. They send me a text before delivery to say some items are unavailable (usually lots..) & then I need to check an email that they also send, where it states what the subs are. My last order included 6 bread rolls, I ended up with none, I would have thought they could easily have sent another type of roll, but no ( I got the burgers, but no roll to put them in )



Thanks for that. I did order in the end. Arriving this evening but a cheaper wine at a higher price. Other supermarkets don't charge extra for substitutions. I'll be sending it back. My first and last Morrison's online shop.

Very disappointed with their online service compared with every other supermarket I've tried. It's hard to get hold of their customer service people too. At least they do send an email advising of changes, so I can think in advance about whether to accept substitutions.

Waitrose do that too. Tesco don't, but, like Waitrose, they let you say at time of order whether substitutions are acceptable and let you leave notes for the shopper. It's easy to get them on the phone too. And they send more-expensive substitutions without charging extra.

I don't like Sainsbury's because you can't leave substitution notes and, like Morrison's, they charge any extra that's due for pricier substitutions. They do at least give you a credit note to cover the extra, unlike Morrison's. The credit note traps you though. It can only be used online, so you get stuck in a loop, using your latest credit note to get rid of it but almost inevitably getting another.

Best all round is easily Waitrose. Hard to fault them. Shop wisely and they're little or no more expensive than the others despite offering generally superior quality. Ocado are good too but they're switching from Waitrose products to M&S, which probably means a more limited range. We prefer Waitrose stuff over M&S, although others will disagree.

Enough. Let the disparaging comments begin.
Edited by: "Arold" 26th Jul
Recently I havent been getting a lot of substitutions. The latest sub of a more expensive bacon I kept and now order it regularly, probably why they do it. Morrisons did online offers when other supermarkets stopped and you pay the offer price even if the offer ends before your delivery.

It's annoying that they dont keep subs separate (they did on my first order but havent since) so its easier to find and refuse items. They also dont have the sense to send wine in boxes even if it's an online only 6 bottle offer! Still they were the only supermarket to let us have an online delivery at all when Ocado and Waitrose (ones we'd ordered from before) refused. They have a good range of food boxes and my wife told Ocado, politely, where to go when they suggested they would now graciously permit us to order from them again.

Waitrose is rubbish if you have any food allergies or intolerances, although I'd agree the food quality is good - apart from the lettuce, which is too poor to buy. If we are passing one we go in but it's not enough better to justify a trip there.
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