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Hermes have dropped their 2-10kg price - £5.99
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Hermes have dropped their 2-10kg price - £5.99

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Posted 16th Jul

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They don't seem to have announced this yet but Hermes seem to have reduced their 2-10kg parcel rate for all customers to £5.99. I send about 100 parcels a week with them and so far I've saved close to £100! Nice surprise when checking last weeks spend! Also heard a Next Day option is coming soon, so if they're the the cheapest option there too I'll be laughing! :-D
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£1 would be a quid too much for this shower of
dlo24716/07/2019 09:56

Our local drivers have taken to leaving deliveries outside on the door …Our local drivers have taken to leaving deliveries outside on the door step! The photo of POD is just flagrant disregard... they tried to tell me the driver felt lt's a safe place to leave it...


At least your getting your parcel left outside. My delivery driver does not even bother knocking the door and then lists the parcel as "delivery attempted but no reply".
I have had four parcels returned after so called third attempt now.
The worst courier service ever, personally I can't say anything positive... avoid
Our local drivers have taken to leaving deliveries outside on the door step! The photo of POD is just flagrant disregard... they tried to tell me the driver felt lt's a safe place to leave it...
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Our local drivers have taken to leaving deliveries outside on the door step! The photo of POD is just flagrant disregard... they tried to tell me the driver felt lt's a safe place to leave it...
Great, no need for the county lines criminals to hire children as mules due to the failing UK children in social care.
Edited by: "Sammy86" 16th Jul
Sent a parcel last week and when I noticed that they had lumped in 10 kg with the 2 kg, I expected the worst i.e. much more expensive to send a 2 kg parcel. I don’t think it has changed that much in price and the extra Weight is useful.
£1 would be a quid too much for this shower of
I don't want to rain on your parade but Hermes can go s***w themselves, I've been waiting since last week for collection from my home, Hermes said tried collection last Wednesday at 8pm when we where at home, also got ring video doorbell, Hermes courier lied no one turned up, supposed to come next day no one turned up. Have had two Hermes deliveries Saturday and Monday, they couldn't take collection!Live chat said they would investigate. The screen shot show Hermes email response today(annoyed) 38082307-K4tme.jpg38082307-zCxkq.jpgHermes couldn't organise a p up in a brewery
dlo24716/07/2019 09:56

Our local drivers have taken to leaving deliveries outside on the door …Our local drivers have taken to leaving deliveries outside on the door step! The photo of POD is just flagrant disregard... they tried to tell me the driver felt lt's a safe place to leave it...


At least your getting your parcel left outside. My delivery driver does not even bother knocking the door and then lists the parcel as "delivery attempted but no reply".
I have had four parcels returned after so called third attempt now.
Well it’s not like the £2.95 up to 5 kg they stopped a few months ago but any saving is good even if it’s 51p !
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Still better than Yodel... And that's saying something!
I need to send a 15 kg parcel this week , was going to use these , what’s better option same price range ?
Pateo16/07/2019 10:11

I don't want to rain on your parade but Hermes can go s***w themselves, …I don't want to rain on your parade but Hermes can go s***w themselves, I've been waiting since last week for collection from my home, Hermes said tried collection last Wednesday at 8pm when we where at home, also got ring video doorbell, Hermes courier lied no one turned up, supposed to come next day no one turned up. Have had two Hermes deliveries Saturday and Monday, they couldn't take collection!Live chat said they would investigate. The screen shot show Hermes email response today(annoyed) [Image] [Image] Hermes couldn't organise a p up in a brewery


Mind you I think they charge like 60 p for collection what do you expect
simonp9916/07/2019 10:29

Mind you I think they charge like 60 p for collection what do you expect


Err.......... To be collected! That's what I paid Hermes for a collection service, regardless of what courier gets paid, if courier don't like it courier in wrong job! If Hermes just fob customers off with the sort of reply, then why bother having a collection option if they aren't going to honour it
Parcelforce i think is £8.99 for 48hr if book online? i think thats up to 30kg


parcelforce.com/mar…ng/


Handy for larger items i guess
Stopped using these since they put the prices up, ups today is a 1-2 days service for £6 so no competition really. Parcel2go is good for larger heavier items
V1NNYC16/07/2019 11:07

Stopped using these since they put the prices up, ups today is a 1-2 days …Stopped using these since they put the prices up, ups today is a 1-2 days service for £6 so no competition really. Parcel2go is good for larger heavier items


Parcel2go is just a broker, so whilst not knocking it as I have used them, they still rely on actual courier services, like this.
ashmac16/07/2019 10:24

I need to send a 15 kg parcel this week , was going to use these , what’s b …I need to send a 15 kg parcel this week , was going to use these , what’s better option same price range ?


My mate is using them all the time for his ebay and apparently they have no way of weighing your package so he sends everything as a 2 kg even when some of them weigh around 20 kg. The problem with Hermes is they occasionally steal your package which happened to my mate twice this year already. They tell you that it’s lost.
The worst courier service ever, personally I can't say anything positive... avoid
RandAlThor16/07/2019 11:15

My mate is using them all the time for his ebay and apparently they have …My mate is using them all the time for his ebay and apparently they have no way of weighing your package so he sends everything as a 2 kg even when some of them weigh around 20 kg. The problem with Hermes is they occasionally steal your package which happened to my mate twice this year already. They tell you that it’s lost.


They do have a method, I've been stung in the past by them. They email you asking you to pay a fee.

Edit: stung is the wrong word, they rightly claimed what I agreed to.
Edited by: "Dakota777" 16th Jul
Worst courier service. Avoid!!
Pateo16/07/2019 10:11

I don't want to rain on your parade but Hermes can go s***w themselves, …I don't want to rain on your parade but Hermes can go s***w themselves, I've been waiting since last week for collection from my home, Hermes said tried collection last Wednesday at 8pm when we where at home, also got ring video doorbell, Hermes courier lied no one turned up, supposed to come next day no one turned up. Have had two Hermes deliveries Saturday and Monday, they couldn't take collection!Live chat said they would investigate. The screen shot show Hermes email response today(annoyed) [Image] [Image] Hermes couldn't organise a p up in a brewery


Email the ceo!!
"Hermes have dropped...." lol
vassy2i16/07/2019 11:47

Worst courier service. Avoid!!


Worst is still putting it very nicely!
Use them for guarantee loss of items!
Edited by: "The_Guru" 16th Jul
Really bad company. The tracking said "delivered to the reception". The building had no reception. They never paid out
I now look to see who the courier is before I order, if I see Hermes I won't order unless a different courier is provided.
These companies that use cheap services like Hermes clearly don't understand they are going to loose out in the long run, as us customers won't use them as the service Hermes provides reflects on them also.
price isn't the only thing Hermes have dropped. 'the plot' and every parcel I've sent them to name a few.

They lost the first only two parcels I sent with them. First they claimed they had been delivered through a letter box. When I pointed out that neither parcel would fit through a letter box they conceded they had 'lost' (cough stolen). It took them over a month to offer compensation and tried to charge an administrative fee before I got that dropped.

Don't ever run a risk of skimping on insurance if you dare to gift Hermes some trade.
Edited by: "friar_chris" 16th Jul
stbk16/07/2019 13:19

I now look to see who the courier is before I order, if I see Hermes I …I now look to see who the courier is before I order, if I see Hermes I won't order unless a different courier is provided. These companies that use cheap services like Hermes clearly don't understand they are going to loose out in the long run, as us customers won't use them as the service Hermes provides reflects on them also.


Me too. They have no regard for their couriers and customers alike.

Couriers poor wages/conditions and fines for not meeting the targets imposed. Lots of people will transfer this to customers by stealing or falsifying delivery records
jessop8416/07/2019 10:16

At least your getting your parcel left outside. My delivery driver does …At least your getting your parcel left outside. My delivery driver does not even bother knocking the door and then lists the parcel as "delivery attempted but no reply".I have had four parcels returned after so called third attempt now.


Never get my parcels from them until at least the second attempt as they don't knock so always leave a sign on the door the next day asking them to actually knock and so we can hear. I only told the lady last week how there were 3 of us listening out for the door and then all of a sudden we hear card being put through and then yesterday she done the same again
dlo24716/07/2019 09:56

Our local drivers have taken to leaving deliveries outside on the door …Our local drivers have taken to leaving deliveries outside on the door step! The photo of POD is just flagrant disregard... they tried to tell me the driver felt lt's a safe place to leave it...


Had the same last week , took a picture for evidence they left it in a safe place outside my front door , of course when i get home the parcel is nowhere to be seen , note left but handwriting so bad it was impossible to read , eventually found the parcel inside my black waste bin , Cheers Hermes

Still not sure anything beats the amazon xmas drivers , found an amazon echo inside my garden waste bin 2 weeks after reporting it missing
They're not too bad and use myHermes direct rather through Parcel2go as the insurance is a lot cheaper. They've always paid out for things when they've lost them and they do give you the eBay selling price back, which is more than can be said for Royal Mail, who only give you the original item's cost...and take about 3 months about doing it too.

Worst people I've found are Yodel and InPost...
nadhaw16/07/2019 11:50

Email the ceo!!


I think I will, they would probably just send some money vouchers, for a non existent unreliable service
That's not the only thing they drop
I've had plenty of good but also several bad experiences sending with Hermes. It all seems to be down to the local courier (independent?). They don't seem to last long whether good or bad and I've had packages take 10 days to arrive due to a lack of couriers. I suspect what they get paid per parcel doesn't pay their costs?
Pixel 2 left on doorstep even though I left porch open... And it was to be signed for. 🤐
It's not the best my local news agent in the high street has huge pile of Hermes parcels in the middle of the shop any one could grab them, also unlike PO they don't have local collection facilities. Not actually had a problem though only used them once!
This was left last week all day for anyone to take38085471-IJtSy.jpg
Edited by: "Pateo" 16th Jul
I like your picture, as soon as you rush out the door to catch the hermes chap leaving, you trip over the parcel that was (not) left on the doorstep..
Azwipe16/07/2019 10:10

£1 would be a quid too much for this shower of


I use this all of the time and EVERYTHING has been delivered within 2 days of shipping and my local shop even prints the label for you f.o.c saving my home printer.
RandAlThor16/07/2019 11:15

My mate is using them all the time for his ebay and apparently they have …My mate is using them all the time for his ebay and apparently they have no way of weighing your package so he sends everything as a 2 kg even when some of them weigh around 20 kg. The problem with Hermes is they occasionally steal your package which happened to my mate twice this year already. They tell you that it’s lost.


Same experience. 'Lost' my £260 phone😡
You don't seem to mention they've put all their prices up elsewhere
V1NNYC16/07/2019 11:07

Stopped using these since they put the prices up, ups today is a 1-2 days …Stopped using these since they put the prices up, ups today is a 1-2 days service for £6 so no competition really. Parcel2go is good for larger heavier items


You are absolutely right. I use parcel2go everytime and always end up with UPS. It's so next level compared to this mediocre Hermes
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