I bought an E7 in November last year for the original cashback offer, and spent the next 5 months arguing with LG (or rather the third party promotion risk management company that they have outsourced to) over the definition of "LG authorised retailer" and "save for promotions offered directly by the retailer". Awful experience (and i have a very high tolerance for these kind of disputes!), I will never buy LG again becasue of it. Looks like they have kept the same confusing terms and conditions.
Would someone please share the LG email address that they are using to check the terms please?
The terms appear to be contradictory. This extract seems to suggest that promotions offered directly by the participating retailers are acceptable. I’ve had confirmation from LG that the purchase from Hi Fi confidential does qualify for the cashback. Hope this helps.
yes - they have given their name (and it is not the same person as the one who replied to you). fingers crossed for you. do keep us updated when you receive the cashback. thanks