Hive Active Heating and Hot Water with Professional Installation £210 @ Amazon
249°Expired

Hive Active Heating and Hot Water with Professional Installation £210 @ Amazon

167
Found 10th Feb
Hive Active Heating and Hot Water with Professional Installation is back with a £40 discount from yesterday.

This is a prime deal.

Highly recommended as the installation can be quite tricky to the novice

Had mine installed last month, it's fantastic, best thing about it is the ability to turn the water or heating on or off by text.

Amazon should give you a full refund if for any reason the engineer cannot fit it.

British Gas customers may be able to get it for £159? see post #31

167 Comments

I got a mini service on my combination boiler thrown in as well. All for being friendly and a couple of cups of tea

Original Poster

Mine is a 40 year old system, water tank in the loft and a back boiler on a gas fire.

Not a straight forward install but the guy got there in about an hour or so.

The only thing i have to do with my set up is sync the water and heating schedules to match, but there again, I had to put the water and heating on together prior to this install so no change there then.

Gone from having a dial on the wall with 2 settings (a minimum of 90 minutes if I'm out) to now having 6 settings per day, right down to 15 minutes on/off if that was required.

Edited by: "InTheKnow444" 10th Feb

Effectively £30 for the installation is a good price, heated

also integrates with alexa etc and iftt

Worth checking if you original heating controls back plate is compatible with Hive receiver
If so its just slide off old controller slide on hive receiver job done no installation needed
Installing quite easy really not much harder than fitting plug

As the only thing you get delivered with this is wall mount bit (the hub and controller are brought by the fitter), just grab one of the £175 Used Very Good ones which just say they are repackaged and save another £35.
Edited by: "Pepp77" 10th Feb

johnwillowlfc

Effectively £30 for the installation is a good price, heated



£51 as its £159 on amazon with no installation amazon.co.uk/Hiv…1FS
Edited by: "0scar222" 10th Feb

0scar222

£51 as its £159 on amazon with no installation h … £51 as its £159 on amazon with no installation https://www.amazon.co.uk/Hive-Active-Heating-Water-installation/dp/B00NAWL1FS



Thats for the 1st generation Hive, I was referring to this which is the 2nd gen which without installation is £179

well i would stick with £9pm with british gas for 2 years. Subscription to hive live and warranty for two years is included.
£9 x 24m = £216, so not far off.
I

Hive have a very poor app development team. Every update tries to solve old bugs but brings up twice as many new bugs with it. See their google play reviews of their android app. Rated 3.3
https://play.google.com/store/apps/details?id=uk.co.centrica.hive&hl=en

Would suggest passing on this and going with an alternative

rapid111111

Hive have a very poor app development team. Every update tries to solve … Hive have a very poor app development team. Every update tries to solve old bugs but brings up twice as many new bugs with it. See their google play reviews of their android app. Rated 3.3https://play.google.com/store/apps/details?id=uk.co.centrica.hive&hl=enWould suggest passing on this and going with an alternative


You have obviously got this system then to give your great opinion or yet another that reads too much and never buys. Trust me there's nothing wrong with it...no bugs....no disconnections. ...no failures and a great price. Why even bother commenting troll elsewhere!!!
Edited by: "gr8h8me" 10th Feb

rapid111111

Would suggest passing on this and going with an alternative



Which alternative would you suggest?

gr8h8me

You have obviously got this system then to give you great opinion or yet … You have obviously got this system then to give you great opinion or yet another that reads too much and never buys. Trust me there's nothing wrong with it...no bugs....no diconnections. ...no failures and a great price. Why even bother commenting troll elsewhere!!!



Yes I do have the system. So I can give my great opinion. But thanks for checking.

tyringe

Which alternative would you suggest?



Nest or Netatmo. There are a lot of others. Anything with a good development team and a better rating than 3.3 on Hive
If you go to their suggestion forum of their app, there are essential features or bugs that still persist and haven't been looked at for years.

fawkes99

also integrates with alexa etc and iftt



It barely integrates with Alexa. Also loads of problems there.

Mine works spot on with alexa, not had a problem with the app either, can change temp via voice and it'll go back to usual on next schedule. Would be good if you could turn water on / off with voice too, or activate boost.

jaydeeuk1

Mine works spot on with alexa, not had a problem with the app either, can … Mine works spot on with alexa, not had a problem with the app either, can change temp via voice and it'll go back to usual on next schedule. Would be good if you could turn water on / off with voice too, or activate boost.



Yep, that's what I wanted to do. Voice activate hot water for boost.
I had actually sent the support team an email asking if this would work before buying Alexa. They confirmed it does and it had been just tested with their dev team the day before.
So I went ahead and purchased Alexa and to my surprise it didn't work. They then apologised and confirmed it does not work.
Edited by: "rapid111111" 10th Feb

Here is just one example of their development team, this was in regards to Alexa and Hive

Hive Help help@hivehome.com via
16/09/2016
Reply
to me
Hiya,

Yup.

"Alexa, boost my hot water for 30 minutes"

Our guy tested this very command yesterday so he was able to confirm this.

Garth



-----So i fired off another email saying, nope it doesn't work. 2 weeks later they get back to me with this:



Hive Help help@hivehome.com
05/10/2016
Reply
to me

Images are not displayed. Display images below - Always display images from help@hivehome.com
Hi there,

Yes, I see what you mean. At the moment, all you can do is boost the heating for an hour which may not be ideal but I can assure you that we are adding to the command list and we are taking our customers lead on this so, go to hivehome.com/alexa and pop your idea in there. Hopefully you won't be the only one requesting this and it will can be added sooner rather than later.

Sorry for the inconvenience,

Garth
Edited by: "rapid111111" 10th Feb

Don't do Hive, go for Nest - much better support and integration with other smart home devices.

Original Poster

I just use my laptop to alter settings a week in advance

Original Poster

How much is Nest installed?

Works great for me - preferable ti Nest as it can work wirelessly from batteries and therefore doesn't need to be installed near a plug/wired in like Nest.

Never had any app problems btw.

Original Poster

InTheKnow444

How much is Nest installed?



£280?

I've got a thermostat upstairs and downstairs, does that mean 2 of these are needed?

Original Poster

wouldn't have thought so

Lefty

Works great for me - preferable ti Nest as it can work wirelessly from … Works great for me - preferable ti Nest as it can work wirelessly from batteries and therefore doesn't need to be installed near a plug/wired in like Nest.Never had any app problems btw.



they all work the same way

rapid111111

they all work the same way



Nest can't run on batteries - needs a fixed power supply to charge/run.

johnwillowlfc

Thats for the 1st generation Hive, I was referring to this which is the … Thats for the 1st generation Hive, I was referring to this which is the 2nd gen which without installation is £179



So it is never noticed thought finished with the !st gen by now
This seems good deal for installed Hive but think £179 is a lot for basically 2 WiFi switches and a thermostat

gr8h8me

I got a mini service on my combination boiler thrown in as well. All for … I got a mini service on my combination boiler thrown in as well. All for being friendly and a couple of cups of tea



Define 'friendly'

Service from British Gas was crap trying to get this fitted. When I complained that twice they did not turn up after I had waited in all day their twitter response was " would I have preferred vulnerable customers to have no heating so I could have my installation?" I honestly could not believe their response.

I understand they prioritise calls but if is their busiest time do not book in installations. No apology so I requested a refund, cancelled my gas/elec with them and also my homecare plan.

I went with Nest and its fab! I love how it switches off my heating when I go out and then has the house toasty for when I return by using the location on our phones. The customer service and tech team are fab too.

Original Poster

British gas customers:

You may be able to get this installed for as little as £159 if you can be bothered with all the hassle that goes with this (Link)
hotukdeals.com/dea…281

InTheKnow444

British gas customers:You may be able to get this installed for as little … British gas customers:You may be able to get this installed for as little as £159 if you can be bothered with all the hassle that goes with this (Link)http://www.hotukdeals.com/deals/hive-heating-installed-for-150-2616281



I posted about this few weeks back here

Friend works for British gas fitted this for me on the cheap. Great bit of kit and used many times putting the heating on whilst on the way home.

blanka

Friend works for British gas fitted this for me on the cheap. Great bit … Friend works for British gas fitted this for me on the cheap. Great bit of kit and used many times putting the heating on whilst on the way home.



​Wish I had a friend at British Gas too!!

I really want to get a hive/honeywell system installed to help reduce my gas bill, but I was told I'm better of getting a diverter valve!! oO

I managed to get one installed for £32.50. Can't say how.

Can this be set up on an oil boiler?

Horrible customer support from British Gas - our unit stopped responding to the app so rung them (ages on hold) to be told we needed to buy a new hub for £80, no other solution offered; this was only after they took over a week to send a canned response to an email. Also not sure if they ever fixed it but the hub and control unit send unencrypted commands/data so it's possible to work out when you're likely to be in or out making you a perfect burglary opportunity. We unplugged the hub and use it full manual now. It's a nasty gimmick with poor support, maybe the v2 is better but the customer support will still be the same.

Original Poster

lisamarie22

Can this be set up on an oil boiler?



see #2 (response) ?

ps; if it cant be fitted, Amazon should give you a full refund
Edited by: "InTheKnow444" 10th Feb

Original Poster

V2 is superb, customer support excellent I.M.H.O.

Lefty

Nest can't run on batteries - needs a fixed power supply to charge/run.



Hive doesn't run on batteries only either

There are 3 parts to Hive
1- the attachment to the boiler
2- the wireless transmitter which is plugged into an electric plug and also into the router by ethernet cable
3- the thermostat which runs on batteries
Post a comment
Avatar
@
    Text