Unfortunately, this deal is no longer available
Hive Active Heating Only: Thermostat, Receiver & Hub - Self Install £93.80 @ John Lewis & Partners (instore - Southampton)
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Hive Active Heating Only: Thermostat, Receiver & Hub - Self Install £93.80 @ John Lewis & Partners (instore - Southampton)

40
Posted 28th Dec 2019Available: South (Southampton)

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Found in John Lewis Southampton as a clearance line so may by national, previously priced at £134.00 however the website lists this at £178.
EAN: 5054347000358
Two year guarantee with JL, which exceeds that offered by the standard one year Hive warranty.

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40 Comments
The hive system is far my best and most useful tech purchase of 2019
Showing as £152
Dusty66628/12/2019 21:57

Showing as £152


I paid £159 from Amazon installed and free echo dot, love it but this is cold for me.
Mentioned it before on here... have had Hive for about 14 months now and it been perfect for my needs.

Able to schedule a 7 day cycle that suits my work/life, easy integration with Alexa to boost when needed. Use the app to remotely stop or boost heating when coming home unexpectedly or away for long than anticipated. Infallible and flawless thus far.
This will be store specific possibly just stock of one single unit. We picked up the Nest 3rd generation yesterday in JL for £90 listed with a similar sign - there was only one we bought it, didn’t post a deal as would literally be sending everyone on a wild goose chase!
Great bit of kit until you need any support for customer services.... genuinely the worst company I’ve had to call in a looooong time.

Our system stoped working on Boxing Day and despite 8 phone calls and the promise somebody will phone me back it’s still not working, get told the most ludicrous information and outright lies.

If I knew then what I know now, would steer very clear of this
Dusty66628/12/2019 21:59

I paid £159 from Amazon installed and free echo dot, love it but this is …I paid £159 from Amazon installed and free echo dot, love it but this is cold for me.


Can you not see that this is an in-store deal?
I do have Hive as my main smart system (heating, lights, sockets, sensors) and on the whole it is okay. The movement sensor has registered false movement on many occasions ( a friend has one that has done similar) and customer support on this has been poor. A bit off putting when you are on holiday and you get an alert to say someone is in your house. So I now have a D-Link Kasa system as a backup (cameras plus some sockets) so that both would have to register movement before I got worried. Kasa cameras do register sudden changes in light e.g a lamp automatically coming on as movement so I guess all these smart systems have their limitations.
MEDICGUY29/12/2019 05:30

Can you not see that this is an in-store deal?


Good point, should have gone too Specsavers.
Hive or Nest? So hard to decide!
I’ve call JL and confirm over the phone this is single store offer and not national ://
KingCellulose29/12/2019 10:06

Hive or Nest? So hard to decide!


same. the only thing is that nest has to be hard wired, hive can be battery operated. i am holding in hope that hive will go down further
haa051829/12/2019 10:40

same. the only thing is that nest has to be hard wired, hive can be …same. the only thing is that nest has to be hard wired, hive can be battery operated. i am holding in hope that hive will go down further


Same, I'd be getting the Nest if it was battery operated. They're missing a trick massively by being wired. So I'm waiting for a good deal on the Hive instead.
juleshorror28/12/2019 21:54

The hive system is far my best and most useful tech purchase of 2019


Mine was the best system which has AI learning. Hive doesn’t have that.
dsmuk29/12/2019 02:50

Great bit of kit until you need any support for customer services.... …Great bit of kit until you need any support for customer services.... genuinely the worst company I’ve had to call in a looooong time. Our system stoped working on Boxing Day and despite 8 phone calls and the promise somebody will phone me back it’s still not working, get told the most ludicrous information and outright lies. If I knew then what I know now, would steer very clear of this

They've been really good when I've had to call them. They are basically just fancy switches, what's not working i May be able to help
johnmcdon29/12/2019 13:14

Mine was the best system which has AI learning. Hive doesn’t have that.


Pretty sure the Hive does
Dusty66628/12/2019 21:59

I paid £159 from Amazon installed and free echo dot, love it but this is …I paid £159 from Amazon installed and free echo dot, love it but this is cold for me.



It takes about 10 mins, half a brain cell and a screwdriver to install one, so you wasted about £40 really.
Edited by: "mikecobb" 29th Dec 2019
LT12329/12/2019 11:44

Same, I'd be getting the Nest if it was battery operated. They're missing …Same, I'd be getting the Nest if it was battery operated. They're missing a trick massively by being wired. So I'm waiting for a good deal on the Hive instead.



What do you mean by hard wired? surely the hive has to be hard wired to the boiler in some way?

Ive had both the hive and now have the nest e, british gas installed the hive and it took the bloke ages to install the wireless reciever, the nest e i installed myself in half an hour (really easy) it comes in 2 parts, the heat link goes where you normal thermostat goes and in my case is connected with 2 wires and doesnt need power as the heat link is battery operated, the other part is the thermostat itsself that can be plugged in anywhere you please.

The added bonus is both heat link and thermostat have thermometers that obviously can be used to give temps in 2 different parts of your house.

Out of the 2 think i prefer nest, less clunky, more stylish and has more learning capacity.
Same price in John Lewis White City - picked one up a couple of hours ago
I was going to get the nest but British gas offered me the hive for £50. I called them over to repair my boiler as we have homecare but they said it would cost £99. The engineer said we can cancel the £99 and charge 150 instead and get the hive.
KingCellulose29/12/2019 16:11

Pretty sure the Hive does


Nope. Nowhere near as advanced as the nest. But don’t worry enjoy your hive, you can upgrade to nest in the future.
johnmcdon29/12/2019 21:49

Nope. Nowhere near as advanced as the nest. But don’t worry enjoy your h …Nope. Nowhere near as advanced as the nest. But don’t worry enjoy your hive, you can upgrade to nest in the future.


Haha I have neither.. There’s a great word for people like you
stuattravs29/12/2019 17:41

What do you mean by hard wired? surely the hive has to be hard wired to …What do you mean by hard wired? surely the hive has to be hard wired to the boiler in some way?


Correct

stuattravs29/12/2019 17:41

the other part is the thermostat itsself that can be plugged in anywhere …the other part is the thermostat itsself that can be plugged in anywhere you please.


Ah...
Thanks for posting OP. I picked up the last one in Southampton JL yesterday.
mikecobb29/12/2019 17:33

It takes about 10 mins, half a brain cell and a screwdriver to install …It takes about 10 mins, half a brain cell and a screwdriver to install one, so you wasted about £40 really.


No I didn't, as it did not come with the router connection and the switch. Also you find all the parts and an echo dot and fitting for that price.
I takes half a brain cell to work out at the time you could not.
johnmcdon29/12/2019 21:57

Comment deleted


Hahaha even better, imagine bragging about spending £100 on a thermostat
Dusty66630/12/2019 08:55

No I didn't, as it did not come with the router connection and the switch. …No I didn't, as it did not come with the router connection and the switch. Also you find all the parts and an echo dot and fitting for that price.I takes half a brain cell to work out at the time you could not.



Dusty66630/12/2019 08:55

No I didn't, as it did not come with the router connection and the switch. …No I didn't, as it did not come with the router connection and the switch. Also you find all the parts and an echo dot and fitting for that price.I takes half a brain cell to work out at the time you could not.


Yes it does come with the hub (the router connection) and recevier (the swich), take your time to read the title before voting people's deals cold. £93 is a good price, if you know where you can get it cheaper let everyone know.
Edited by: "mikecobb" 30th Dec 2019
mikecobb30/12/2019 12:42

Yes it does come with the hub (the router connection) and recevier (the …Yes it does come with the hub (the router connection) and recevier (the swich), take your time to read the title before voting people's deals cold. £93 is a good price, if you know where you can get it cheaper let everyone know.


I know as the reply I made earlier it's in store only and I did not see that however at ,just over £120 delivered and installed is still a cracking price.
terrestris29/12/2019 19:04

Same price in John Lewis White City - picked one up a couple of hours ago


How many were a white city?
kchlai30/12/2019 15:26

How many were a white city?



Didn't check explicitly, but it was on the normal shelf not a clearance area
davep39329/12/2019 15:25

They've been really good when I've had to call them. They are basically …They've been really good when I've had to call them. They are basically just fancy switches, what's not working i May be able to help


Stuck in boot mode and they can’t get it to boot probably and won’t send a replacement despite being in warranty. Still waiting for a fix from them and been told at least 2nd Jan now before any response... shocking service.
terrestris30/12/2019 19:55

Didn't check explicitly, but it was on the normal shelf not a clearance …Didn't check explicitly, but it was on the normal shelf not a clearance area


Thanks for the heads up, just managed to pick one up at White City. I believe there is just one left now.

Weird though, did your receipt label it as "mobile phone access MD"?
kchlai31/12/2019 15:52

Thanks for the heads up, just managed to pick one up at White City. I …Thanks for the heads up, just managed to pick one up at White City. I believe there is just one left now. Weird though, did your receipt label it as "mobile phone access MD"?


Yep, it was something like that.
dsmuk31/12/2019 12:44

Stuck in boot mode and they can’t get it to boot probably and won’t send a …Stuck in boot mode and they can’t get it to boot probably and won’t send a replacement despite being in warranty. Still waiting for a fix from them and been told at least 2nd Jan now before any response... shocking service.


Yeah that sucks, I'd imagine you will get a new unit since I doubt they will be able to fix but it's a long time to wait.
With all these companies I've found telling everyone on twitter about the issue tends to make them move faster. No idea why but I literally have a twitter account for this reason, literally 100% success I think every big company employs someone to just keep twitter people happy. Have a go if you haven't already(appreciate you shouldn't have to).
I have the classic £60 toolstatoon V1 hive thermostat in two houses works great

Use the app for one and a shortcut icon for the other thermostat via the phone
Hive not seen a better price
How is it that a post for a heating control brings out the worst in some people?
Its as bad as all the apple/android battles.
Anyone had any issues connecting the hub. Mine is constantly offline. So far customers services have been useless. They are now saying its because my isp packet loss rate is high. I have no issues with any other device connected on my LAN.
Can I sell the hub it comes with? I got a hub free on British gas rewards yonks ago.
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