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Hive Smart TRV with smartphone control - £39.99 @ Amazon
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Hive Smart TRV with smartphone control - £39.99 @ Amazon

£39.99£5426% Free P&P FreeAmazon Deals
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Posted 2nd Apr

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Excellent price if you are in the market for one. Haven’t seen lower than this ever.
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Heat
Someone said they were not very reliable?
I’ll give you heat for the offer but if you buy these you won’t have any heat as they don’t work.

I had weeks of issues, hours spent on support chat and finally when none of my 6 TRV’s would work. Packed them up and sent them back.

Check the Hive forums though in case these issues have been fixed. They may have updated the firmware and they might be great now.
Krizzo302/04/2020 21:27

Someone said they were not very reliable?


There is a lot of discussion around this. Some say they have improved through updates etc.
Reviews look pretty terrible but good price.
Krizzo302/04/2020 21:27

Someone said they were not very reliable?


They're fine if you set them up properly. I have five and they're perfect.
I like the concept, are there any other makes that work well?
Twrryt02/04/2020 21:38

I like the concept, are there any other makes that work well?


Off the top of my head, Tado. Loads of offer for it around.
Fwiw I have two heating zones. I use these in the upstairs zone. 4 bedrooms, landing, ensuite and bathroom all have a radiator (7 total). I use five of these (bedrooms and main bathroom).

Landing is normal valve as hive thermostat is there and you shouldn't use these in the same area as main thermostat. You need a passive radiator to work properly.

The other passive is the ensuite.

The main thermostat needs to boost, to get the trvs to work. So if boost is 22 and it's already 23, trv won't work. A fix to make boost temp higher is meant to deploy at some point.

All five of mine are spot on. Two took four days to get configured properly but are fine.
cactusbrandy02/04/2020 21:40

Fwiw I have two heating zones. I use these in the upstairs zone. 4 …Fwiw I have two heating zones. I use these in the upstairs zone. 4 bedrooms, landing, ensuite and bathroom all have a radiator (7 total). I use five of these (bedrooms and main bathroom).Landing is normal valve as hive thermostat is there and you shouldn't use these in the same area as main thermostat. You need a passive radiator to work properly. The other passive is the ensuite. The main thermostat needs to boost, to get the trvs to work. So if boost is 22 and it's already 23, trv won't work. A fix to make boost temp higher is meant to deploy at some point. All five of mine are spot on. Two took four days to get configured properly but are fine.


This is really helpful! Thanks. I think most of the review comments on Amazon and elsewhere are by people who are struggling to get it configured or early adopters.
cactusbrandy02/04/2020 21:40

Fwiw I have two heating zones. I use these in the upstairs zone. 4 …Fwiw I have two heating zones. I use these in the upstairs zone. 4 bedrooms, landing, ensuite and bathroom all have a radiator (7 total). I use five of these (bedrooms and main bathroom).Landing is normal valve as hive thermostat is there and you shouldn't use these in the same area as main thermostat. You need a passive radiator to work properly. The other passive is the ensuite. The main thermostat needs to boost, to get the trvs to work. So if boost is 22 and it's already 23, trv won't work. A fix to make boost temp higher is meant to deploy at some point. All five of mine are spot on. Two took four days to get configured properly but are fine.


Thanks cactusbrandy
If you have existing TRVs do they just pop off to add these?
pdampier02/04/2020 21:44

If you have existing TRVs do they just pop off to add these?


That's the idea. They supply some hardware to help you do this too AFAIK.
I have 5 of these all work great, the key is patience for a day or two whilst they calibrate. They could still improve them eg set temp to 20 it doesnt turn off until after this due to battery saving mode so room could actually be 22 by the time the rad has switched off, dont know why they cant have the rads predict the temp and say turn it off at 19.2 degrees so it reaches nearer to 20, im sure the main thermostat does this, why cant the valves do the same. I paid £99 for 5 and dont regret getting them
I never had no luck with these neither. Despite having done through the "training" period, they would never fully shut off my radiators. It's not a case of "using them properly" as someone stated above. It's that they simply do not function correctly on some systems. It's a common issue thats mentioned loads online.

Luckily I bought mine direct from British Gas and they have pretty good support when it comes to returns so I got my money back easily enough.

If they work for you then not a bad price, if they don't then Hive will replace them.
I have 10 of these - they are great and reliable - I have had them since they came over a year ago. One of them needed replacing as wouldn’t sync with the hive system but hive replaced it immediately. Other than that one occasion they’ve been perfect. It’s brilliant being able to turn off the radiators in rooms that are not used regularly. Great to see the valves on amazon as you couldn’t only get them from hive themselves. Yes there were software teething issues right at the start of their release - for example heating on demand was hit and miss but was eventually resolved. Heat from me - totally recommended. Great to see from the app what the temperatures are in each room.
pdampier02/04/2020 21:44

If you have existing TRVs do they just pop off to add these?


Sure do!
HedleyP02/04/2020 21:28

I’ll give you heat for the offer but if you buy these you won’t have any he …I’ll give you heat for the offer but if you buy these you won’t have any heat as they don’t work. I had weeks of issues, hours spent on support chat and finally when none of my 6 TRV’s would work. Packed them up and sent them back. Check the Hive forums though in case these issues have been fixed. They may have updated the firmware and they might be great now.


Yes issues at the start of their release but they’re fine now - you should have kept them I’m loving mine - much more control and saved money unnecessary heating rooms that don’t need it.
ameredith02/04/2020 21:30

Reviews look pretty terrible but good price.


Yes initially when they first came out but they’ve matured now and very good - I have them all around my house and have been totally reliable - saved ££££ on heating due to not having to heat rooms not being used
P.s. these were £99 for a five pack in December with the 50% code that loads had.
Key is this: on your heating zone, having only one or two in a zone of 15+ radiators won't work.

Research carefully and ask questions

They replace existing TRVs easy peasy. Just as.long as you don't have ancient TRVs!
speedbird74702/04/2020 21:52

Yes issues at the start of their release but they’re fine now - you should …Yes issues at the start of their release but they’re fine now - you should have kept them I’m loving mine - much more control and saved money unnecessary heating rooms that don’t need it.


Great that they are working for you.

I had them for weeks but they kept on calibrating, ran out of batteries quickly (one took 4 days!) and the final straw was when I was heading off for a trip and the two in the bedroom hadn’t opened up after 3 hours after the schedule change and the bedroom was freezing.

Removed them all and sent them back.

I really wanted them to work. I have e patience of a saint and followed all of the steps. Spent hours on support chats. Updated firmware, reset, recalibrated did everything asked of me by support and spent hours on forums looking to get these working but in the end. With 3 running out of battery within 6 days and the other two not recognising a schedule temp change even after 3 hours. They went back.
HedleyP02/04/2020 21:59

Great that they are working for you. I had them for weeks but they kept on …Great that they are working for you. I had them for weeks but they kept on calibrating, ran out of batteries quickly (one took 4 days!) and the final straw was when I was heading off for a trip and the two in the bedroom hadn’t opened up after 3 hours after the schedule change and the bedroom was freezing. Removed them all and sent them back. I really wanted them to work. I have e patience of a saint and followed all of the steps. Spent hours on support chats. Updated firmware, reset, recalibrated did everything asked of me by support and spent hours on forums looking to get these working but in the end. With 3 running out of battery within 6 days and the other two not recognising a schedule temp change even after 3 hours. They went back.


That’s my point I would wager you didn’t send them back recently but months and months ago - the bugs have been addressed and they are fine now no more battery issues either - I haven’t changed any
40270277-ClC7Z.jpg
since getting them over a year ago
Wish Nest did a similar thing, for the people who have this, is this better than having 2 zones, i.e one upstairs and one downstairs
speedbird74702/04/2020 22:02

That’s my point I would wager you didn’t send them back recently but mon …That’s my point I would wager you didn’t send them back recently but months and months ago - the bugs have been addressed and they are fine now no more battery issues either - I haven’t changed any[Image] since getting them over a year ago


Yeah it was at the tail end of last year. Got them on the BG 50% deal.

So wanted them to work. I work from home so need the heating on (live in Scotland) but don’t want to heat the whole house.

Maybe need to buy one and test again.

Although it will soon be summer (usually about 2-3 days max) so may not get a proper rest of it until it’s too late to send it back if required.
speedbird74702/04/2020 22:02

That’s my point I would wager you didn’t send them back recently but mon …That’s my point I would wager you didn’t send them back recently but months and months ago - the bugs have been addressed and they are fine now no more battery issues either - I haven’t changed any[Image] since getting them over a year ago


Why is Dots room so cold?
Bought 5 for £99 in December 19. All working perfectly. Easy to install and configure.
londongeeza02/04/2020 22:08

Why is Dots room so cold?


Haha because she’s away so i turned it down as no one will be using her room - turned off the schedule for that room and choose that temp - example of the temperature control too!
Twrryt02/04/2020 21:38

I like the concept, are there any other makes that work well?


Honeywell's Evohome, not the cheapest but if my experience is anything to go by ultra reliable. (we were pretty early adopters, ours has been in almost 6 years and absolutely nothing has malfunctioned so far!). Honeywell invented the thermostat, of course and even with the current turmoil in the markets have a market cap of $94 billion!
Edited by: "POWER12345678" 2nd Apr
cactusbrandy02/04/2020 21:40

Fwiw I have two heating zones. I use these in the upstairs zone. 4 …Fwiw I have two heating zones. I use these in the upstairs zone. 4 bedrooms, landing, ensuite and bathroom all have a radiator (7 total). I use five of these (bedrooms and main bathroom).Landing is normal valve as hive thermostat is there and you shouldn't use these in the same area as main thermostat. You need a passive radiator to work properly. The other passive is the ensuite. The main thermostat needs to boost, to get the trvs to work. So if boost is 22 and it's already 23, trv won't work. A fix to make boost temp higher is meant to deploy at some point. All five of mine are spot on. Two took four days to get configured properly but are fine.


This is incorrect.

The thermostat does not need to be in a room with a standard lockshield valve. Nor is it an issue if you have the thermostat in the same room as one of these valves.

The fix to allow the thermostat to be set to higher than 22 degrees has also been released.

I bought these last September and tbh, they were pretty useless from a Heat On Demand (HOD) point of view. Normal schedules worked fine, but I specifically upgraded as I wanted HOD functionality. After about 6 weeks, Hive finally (customers had been complaining about HOD for many months, but Hive refused to acknowledge the issue) releaseda firmware fix for the valves and the hub. HOD now works perfectly - my valves usually respond within about 5 minutes of being triggered. I've had to replace batteries in two units since initial installation 6 months ago.

Will they save you money? No idea, but I haven't noticed any real savings. What it has enabled me to do however, is to have the rooms at required temps when they should be and not have to worry about heating the rest of the house.
kakaniki02/04/2020 22:08

Bought 5 for £99 in December 19. All working perfectly. Easy to install …Bought 5 for £99 in December 19. All working perfectly. Easy to install and configure.


Can't believe I missed that!!!
not_the_messiah02/04/2020 22:15

This is incorrect. The thermostat does not need to be in a room with a …This is incorrect. The thermostat does not need to be in a room with a standard lockshield valve. Nor is it an issue if you have the thermostat in the same room as one of these valves. The fix to allow the thermostat to be set to higher than 22 degrees has also been released.I bought these last September and tbh, they were pretty useless from a Heat On Demand (HOD) point of view. Normal schedules worked fine, but I specifically upgraded as I wanted HOD functionality. After about 6 weeks, Hive finally (customers had been complaining about HOD for many months, but Hive refused to acknowledge the issue) releaseda firmware fix for the valves and the hub. HOD now works perfectly - my valves usually respond within about 5 minutes of being triggered. I've had to replace batteries in two units since initial installation 6 months ago.Will they save you money? No idea, but I haven't noticed any real savings. What it has enabled me to do however, is to have the rooms at required temps when they should be and not have to worry about heating the rest of the house.


When I bought them I was told not to have one in the same room as the hive thermostat, as the thermometer readings would conflict and cause headaches.

Maybe that was part of the firmware fix too?
Edited by: "cactusbrandy" 2nd Apr
cactusbrandy02/04/2020 22:25

When I bought them I was told not to have one in the same room as the hive …When I bought them I was told not to have one in the same room as the hive thermostat, as the thermometer readings would conflict and cause headaches. Maybe that was part of the firmware fix too?


Possibly. Although I think it's more likely due to the issue you mentioned before - if the temp in the room goes above the max temp set in the thermostat (used to be fixed at 22 degrees, but Hive could change it), then it would shut the entire heating system off. I'm tight, so never had that issue
They used to be AWFUL when I got them at launch in May last year...and I had a terrible time...I stuck with them (not holding out much hope) , as Hive promised they would get it working or give a full refund if I wasn’t happy...and after loads of Hive software updates they now work brilliantly.
I would 100% buy them again based on how they work now.
If your lucky they work.
I got mine when they were first released.
They have all been replaced.
Although now they all work as they should apart from one but only with a workaround.
Two work perfectly, one takes 30 minutes before it starts to heat the radiator, the other two work fine when they are set to vertical in the trv settings even though they are in the horizontal position, if they are set in the correct horizontal position then the temperature drops as the room heats.
It's almost like Hive are using their customers as beta testers! No real excuse for bringing a product to market that doesn't work properly IMO.
Krizzo302/04/2020 21:27

Someone said they were not very reliable?


Imo from what I have sent. Ack, main product is good. Accessories absolute junk
packard02/04/2020 22:44

Imo from what I have sent. Ack, main product is good. Accessories absolute …Imo from what I have sent. Ack, main product is good. Accessories absolute junk


I only have the v1 smart heating and one power plug (to control a light)

Seem to work fine since 3 years
40270976-TtOpc.jpg
Back to £52 already, d’oh.
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