I have a brand new Hive 2 active heating without installation Hub, Thermostat sealed and the receiver which is not compatible with my old thermostat ( has two wire ) so I will not keep it. Text me. BR75JD
Crazy having to wait until March 8 for the echo dot and it comes directly from amazon have they completely run out after selling for £25 before xmas?
Had mine delivered and BG man fit it today, great bit of kit so i have 2 light bulbs , 1 active plug , 2 hubs (all free from BG) hive thermostat and receiver (£80) BG did annual service today and BG man fit receiver ( £10 cash (y) ) Total of £90 (y) Just waiting for more light bulbs and plugs now
I got Hive with free British Gas installation back in November and I have had an unbelievable amount of problems. The engineer failed to leave the Hub because I already had one, had to complain to get it. The thermostat then bricked itself after a couple of weeks during an automated firmware update so I needed a replacement, and the replacement has lost connection to my receiver and needed a factory reset twice. British Gas also kept sending me letters asking me to pay a £124 installation fee and Hive didn't want to know when I contacted them about it despite me not purchasing anything from British Gas. British Gas were difficult to deal with but eventually told me it was sorted and the invoice cancelled, until I received a letter a few days before Christmas threatening to pass my details to a debt collection agency within 7 days of a letter dated 5 days prior. I sent a complaint to Hive about it all but not had a response after nearly three weeks. I can't say I'll be buying another Hive product in a hurry.
Merry Christmas LOZ