Home serve Plumbing & Drainage Plus with £0.00 excess for £0.50/month
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Home serve Plumbing & Drainage Plus with £0.00 excess for £0.50/month

43
Expires on 19/12/2017Found 17th Oct
Cover for your plumbing and drains You rely on your plumbing and drains every day, but being prepared for unexpected problems is easier than you might think. Plumbing & Drainage Plus will be on hand to help in the event of things like burst pipes, blocked drains and even dripping taps.



We are one of the UK’s leading home assistance providers and in 2016, we responded to over 423,000 plumbing, drainage and water supply pipe problems in the UK.*1 And, when you consider it could cost £223*2 to unblock a drain, it’s clear to see why so many people already use our network of engineers.



With this comprehensive plumbing cover in place, you can rest assured we’ll do the hard work for you. So why not take out Plumbing & Drainage Plus today?

What's covered?
  • Water supply pipe leaks or bursts
  • Plumbing and drainage inside your home
  • Dripping taps and toilet/tank overflows
  • External drainage on your property
  • Up to 4 claims per year

50p
per month in the first year.

With £0 excess. Annual price £6.00

The price may be different for existing customers. The price will increase at renewal. Currently customers in their second year are paying £8.25 a month, £99.00 for the year for this policy, provided they have made no claims.

Top comments

Homeserve, best known for the largest ever retail fine for mis-selling to retail customers in Britain, for "serious, systemic and long-running failings, extending across many key aspects of its business".

The Financial Conduct Authority said it considered the failings to be particularly serious given that a significant proportion of HomeServe customers were of retirement age and therefore more vulnerable.

If you wish to support a company that treats its customers with contempt, particularly the needy and vulnerable, and expect to be able to make a claim when you need to good luck!

Surprised they are still in business and customer complaints don't seem to have improved which is perhaps why it is so cheap
fca.org.uk/new…ngs

bobbi46 m ago

good deal, sadly won't cover flats


Yeah car tyres are not covered
43 Comments

How easy is it to cancel after a month

good deal, sadly won't cover flats

Wonder if broken drains are covered. I have a lot of trees in my garden

A blocked loo and told use the loo downstairs.

Noticed it's 4 claims per year. I am paying 75p a month and no mention of claim limits.

Homeserve, best known for the largest ever retail fine for mis-selling to retail customers in Britain, for "serious, systemic and long-running failings, extending across many key aspects of its business".

The Financial Conduct Authority said it considered the failings to be particularly serious given that a significant proportion of HomeServe customers were of retirement age and therefore more vulnerable.

If you wish to support a company that treats its customers with contempt, particularly the needy and vulnerable, and expect to be able to make a claim when you need to good luck!

Surprised they are still in business and customer complaints don't seem to have improved which is perhaps why it is so cheap
fca.org.uk/new…ngs

bobbi46 m ago

good deal, sadly won't cover flats


Yeah car tyres are not covered

I benefited from this offer last year and was well worth it. One hours work with a Plumber fixing a complicated problem with my cistern.

Have had them out a few times over the years. Including returning to same problem. No complaints here. Would take a policy of this type from them over British Gas, every single time.
Edited by: "shindigger" 17th Oct

Remember and cancel your policy when it ends. Just had renewal from these guys and it was NINE times my original policy cost

I had to claim on my £1 a month policy last month. No questions asked, out within 2 hours, can’t fault them at all. Bargain.

Check what is already covered by your home insurance.

I got this deal earlier this year for 75p a month. Had them out for a leaky kitchen tap. They replaced it for a brand new one, no questions asked. Great service

For this money it's silly not too!

just got this deal as ive got an overflowing tank... does anyone know how long before I can make a claim?

personaljesus246 m ago

just got this deal as ive got an overflowing tank... does anyone know how …just got this deal as ive got an overflowing tank... does anyone know how long before I can make a claim?

It's 28 days mate from the start of your policy

ellbee1 h, 20 m ago

I benefited from this offer last year and was well worth it. One hours …I benefited from this offer last year and was well worth it. One hours work with a Plumber fixing a complicated problem with my cistern.


I refuse to believe that any problem with a cistern could be complicated they are that simple.

You may be already covered by your home insurance policy so check before wasting your money.

We've just bought a house and one of the outside drains ( that the roof gutter and downpipe runs into) is blocked.

Can I take this out and then make a cheeky claim? We're renovating the property atm.

We took out this deal in January - although special offer was £1 per month for 1st year.
Are we glad we did!!

Two months ago we noticed water bubbling up out of the paving bricks on the drive, we called them up and they were here for 2 days digging up the drive - fixing the leaking plastic mains feed pipe 3 feet down & then rebuilding the drive on the 2nd day after the water in the hole had been drained.
This work would normally have cost in the region of £600, but it just cost £12 to cover for any eventualites in the year.

We now have a dodgy cistern in the loo which they are coming to fix, so the £6 a year cost of this deal is fantastic value

Great if you have a leaky tap, terrible if you actually have a proper plumbing problem

arch6851 m ago

I refuse to believe that any problem with a cistern could be complicated …I refuse to believe that any problem with a cistern could be complicated they are that simple.

Not complicated but you can bet you need to replace the whole lot because one joints won't budge, or it's easier because of access...

5reds3 h, 50 m ago

How easy is it to cancel after a month


Very easy to cancel. Just call when you get your renewal letter. They will try to keep you by offering you a reduction in the policy price for the next year but tell them you don't want to keep the policy and they'll cancel it.

I have their landlords boiler cover, used it once as the tenant was struggling to get hot water without the heating being on, and the overflow pipe was constantly running. The guy that came was really nice but informed me that the system needs a certain part replaced and it is too old to replace it, and the issue with the overflow as unfixable.

He said as it technically still works they couldn't replace the boiler under their scheme. I got a couple of quotes to have a new combi boiler put in, but last minute asked a friend to double check the issue.

He came back saying there was a small block in the system, and he also fixed the pipe, plus did the gas safety certificate, all for £150.

I strongly suspect that homeserve will say whatever they can to get out of doing a major repair/replacement. So I won't be renewing the service.

Though I guess at 50p a month you are not going to lose out on much here, so it is worth a shot.
Edited by: "fat2fit" 18th Oct

dazza9911 h, 33 m ago

Homeserve, best known for the largest ever retail fine for mis-selling to …Homeserve, best known for the largest ever retail fine for mis-selling to retail customers in Britain, for "serious, systemic and long-running failings, extending across many key aspects of its business". The Financial Conduct Authority said it considered the failings to be particularly serious given that a significant proportion of HomeServe customers were of retirement age and therefore more vulnerable.If you wish to support a company that treats its customers with contempt, particularly the needy and vulnerable, and expect to be able to make a claim when you need to good luck!Surprised they are still in business and customer complaints don't seem to have improved which is perhaps why it is so cheapfca.org.uk/new…ngs


Volkswagen were fined too for the biggest diesel emission scam. Does that stop people from buying their cars?

In this case it's only £6 for a year so can take a gamble.
Edited by: "HellriderUKDeals69" 18th Oct

dazza9912 h, 54 m ago

Homeserve, best known for the largest ever retail fine for mis-selling to …Homeserve, best known for the largest ever retail fine for mis-selling to retail customers in Britain, for "serious, systemic and long-running failings, extending across many key aspects of its business". The Financial Conduct Authority said it considered the failings to be particularly serious given that a significant proportion of HomeServe customers were of retirement age and therefore more vulnerable.If you wish to support a company that treats its customers with contempt, particularly the needy and vulnerable, and expect to be able to make a claim when you need to good luck!Surprised they are still in business and customer complaints don't seem to have improved which is perhaps why it is so cheapfca.org.uk/new…ngs


Old news, I would highly recommend them.

absolute bargain, had them round 6 times to fix various problems ( taps mainly) would have cost hundreds , best deal I ever had on here , very punctual and polite .

justind07112 h, 56 m ago

It's 28 days mate from the start of your policy


Used to be 14 days. Suspect that they have had a lot of people signing up on these cheap deals knowing that they already had a problem and then waiting a couple weeks before making the call out.

Homeserve are pretty awful with keeping to appointments and doing a decent job when they do turn up. They use a third party but take no responsibility when things go wrong. Have had a decent amount of compensation from them (60-100 per time) by complaining hard but if you want to avoid the hassle then I would stay clear of their expensive products. This one seems fine with no excess..

Thanks, signed up!

Damn, our boiler needs pressurising every day and no sign anywhere of a leak. All downstairs pipes run down the wall and back to/from the radiators, not under floorboards. No visible joints are wet and no wet carpets or water staining of ceiling. Mystery,

Purchased, thanks.

Note that they don't have engineers, just contractors.

Meathotukdeals18th Oct

Damn, our boiler needs pressurising every day and no sign anywhere of a …Damn, our boiler needs pressurising every day and no sign anywhere of a leak. All downstairs pipes run down the wall and back to/from the radiators, not under floorboards. No visible joints are wet and no wet carpets or water staining of ceiling. Mystery,


Look outside...combi boilers have PRV's pressure relief valves with a small overflow pipe through the outside wall. See if the pipe is dripping....

Otherwise maybe try Fernox which is a sealant or a plumber

Catman999 m ago

Look outside...combi boilers have PRV's pressure relief valves with a …Look outside...combi boilers have PRV's pressure relief valves with a small overflow pipe through the outside wall. See if the pipe is dripping....Otherwise maybe try Fernox which is a sealant or a plumber



Cheers. I will look for, and inspect the pipe for drips. Will be copper or plastic? Don't think its a leak after repressurising it a few days ago and then watched as the pressure rose and rose to half way into red region by itself :-/
Edited by: "Meathotukdeals" 20th Oct

Catman992 h, 0 m ago

Look outside...combi boilers have PRV's pressure relief valves with a …Look outside...combi boilers have PRV's pressure relief valves with a small overflow pipe through the outside wall. See if the pipe is dripping....Otherwise maybe try Fernox which is a sealant or a plumber



Metal one looks suspicious. Pity there is so much rain atm to cover this up. The plastic pipe goes under the side path and into the ground so can't see if that could be doing the same. Good call though and phew - hope it is this rater than big upheaval taking up carpets etc to get to awkward spots. Water isn't supposed to come out of the metal pipe under normal conditions?

32283267-S9UC9.jpg
Edited by: "Meathotukdeals" 20th Oct

fat2fit18th Oct

I have their landlords boiler cover, used it once as the tenant was …I have their landlords boiler cover, used it once as the tenant was struggling to get hot water without the heating being on, and the overflow pipe was constantly running. The guy that came was really nice but informed me that the system needs a certain part replaced and it is too old to replace it, and the issue with the overflow as unfixable. He said as it technically still works they couldn't replace the boiler under their scheme. I got a couple of quotes to have a new combi boiler put in, but last minute asked a friend to double check the issue. He came back saying there was a small block in the system, and he also fixed the pipe, plus did the gas safety certificate, all for £150. I strongly suspect that homeserve will say whatever they can to get out of doing a major repair/replacement. So I won't be renewing the service.Though I guess at 50p a month you are not going to lose out on much here, so it is worth a shot.



Hi

We do our best to complete all claims, so I’m sorry to read about the issues you experienced. All of our engineers are HomeServe approved and we expect them to do the best job possible.

We’re genuinely committed to helping our Customers’ and would like to understand what happened with your claim. So we can take a look into this please email us your policy details to heretohelp@homeserve.com and we’ll pick this up.

Kind regards,

Leah
Here To Help Team

ses6jwg17th Oct

We've just bought a house and one of the outside drains ( that the roof …We've just bought a house and one of the outside drains ( that the roof gutter and downpipe runs into) is blocked.Can I take this out and then make a cheeky claim? We're renovating the property atm.


Hi there,

It’s great to see you’re interested in cover with us, however, with all policies we do have a 14/28 exclusion period before you are able to make a claim and you aren’t able to claim for pre-existing issues.

If you get in touch with us at heretohelp@homeserve.com or give us a call on 0800 694 6124 we can certainly go through the options available to you for a one off repair.

Kind regards,

Leah
Here To Help Team

Meathotukdeals1 h, 38 m ago

Metal one looks suspicious. Pity there is so much rain atm to cover this …Metal one looks suspicious. Pity there is so much rain atm to cover this up. The plastic pipe goes under the side path and into the ground so can't see if that could be doing the same. Good call though and phew - hope it is this rater than big upheaval taking up carpets etc to get to awkward spots. Water isn't supposed to come out of the metal pipe under normal conditions?[Image]


The PRV is normally copper. The plastic pipe is normally the condensing pipe that takes away the acid these new boilers produce.

And your PRV is or has been leaking by the stain on the wall. Even a drip will mean that you need to refill every day or so.

The PRV is designed to stop you overfilling the boiler. People turn on the refill and forget to turn it off or turn it the wrong way. Once a PRV has activated it often doesn't close properly again. You need a boiler plumber to have a look, sometimes it's simple tightening it up but oftentimes they replace the whole PRV
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