Hoover Washer Dryer VHW654D - £356 @ Appliances Online

Hoover Washer Dryer VHW654D - £356 @ Appliances Online

Found 29th Mar 2011
Best deal I could find that had it in stock. Free delivery as well and you also got to pick a delivery day.

The Hoover VHW654D Washer Dryer comes in a stylish white colour. The VHW654D has a B energy rating. The VHW654D has been rated with a A rating for wash performance and a A rating for its spin performance.

This Washer Dryer has a 6Kg wash load, which is ideal for the smaller household. It also has a 1400rpm spin speed. This is a front loading model. To offer peace of mind the Hoover VHW654D free standing Washer Dryer also comes with a 1 year warranty.

Dimensions (cm): (H)85 (W)60 (D)52
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i cannot reccommend any hoover washer dryer.... after 3 years of hell with ours.

first week we had a total loss of drum rotation - engineer called - wiring fault.

several other unexplained electrical failures the wiring look looks like it was made by a 2 year old at play school1 and the location of electrical connections / control units seems to be just under sources of potential leaks / pipes etc... their protection is a piece of plastic bag loosely stuck on top. Wiring is routed along sharp metal edges with no vibration protection / rubber grommets and there is evidence of abrasion of wiring against the casing and top.

new motor fitted "just after 12 month warranty ran out"

new dryer element

Dryer "sensor" replaced twice within 1 month

leaking sump filter that clogs up every other week, and the filter itself falls apart after a couple of months. Its been replaced 3 times now.

The engineer seems a regular visitor now...... and says that he visits many people every 6 months! If we werent on an extended warranty it would have cost us £800 in call out fees by now.

Any just if it couldnt get any worse.... a stray button has apparently now "caused" a crack in the plastic tub rendering the machine scrap. This isnt covered by warranty as its "accidental damage" and it would cost more in labour and parts than a new machine.

Apparently this is a very common problem seen "all the time" by the engineer. Always in the same place, where the sump attaches to the tub. Seems this is a machine engineered to fail. Whilst I accept that you shouldnt put coins / keys etc in the drum, it is inevitable that they will get put in accidentally at some time, but a button???? Surely the machine should have some method of detecting the foreign object and shutting down or collecting it ? or better still the plastic tub should be reinforced at this "weak point". The engineer didnt find either a key / coin or button in the machine however, but he said he "knew from experience" that this would be the cause.

Having had a quick "google" it seems that there are 3 manufacturers who have this problem, and they are all brands owned by Hoover / Candy Group

I was further investigating brand reliablility and came across a "Which" report that concluded "Reliability is a major concern with this brand of washing machine" following reports of exploding drums in some pre-2009 Candy machines in Germany and the UK which have somehow not resulted in a manufacturer re-call despite personal injury to a user and significant damage to a kitchen from flying debris after a drum disintegrated on the fast spin ripping the machine apart and destroying the worktop above it !!

avoid at all costs!

Edited by: "shadowman40" 2nd May 2011
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