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House of Fraser flash sale . Extra 10% off from 5pm to 5am
Started at 5pm and is 10% off selected lines, even sale items and 15% off beauty

12 Comments

Doesn't stack with Unidays 10% off strangely..

Don't forget £10 off £50 amex offer.

,5.5% cashback for new customers on top cashback
1.1% for existing customers

Very difficult to return stuff if change of mind or faulty and bought on the Internet . I went there to pick up something from click and collect yesterday and they were really refusing to return in the store and asking to post it back to their warehouse. So think billion times if you buy anything from them. Felt sorry for how they treated customers who bought online.

Think that's if you Paypal

Thanks, was planning on buying from them this weekend. Will do it tonight instead.

sam_of_london

Very difficult to return stuff if change of mind or faulty and bought on … Very difficult to return stuff if change of mind or faulty and bought on the Internet . I went there to pick up something from click and collect yesterday and they were really refusing to return in the store and asking to post it back to their warehouse. So think billion times if you buy anything from them. Felt sorry for how they treated customers who bought online.



I've bought things online and collected in store and took back a few days later and got refunded no problem

leah1985

I've bought things online and collected in store and took back a few days … I've bought things online and collected in store and took back a few days later and got refunded no problem



​You must be lucky if good service in your local . I was going to buy more things from them but the way they treat online customers in my local is very rude and ugly . I waited for so long as it was a single queue both for collection and returns . I felt very sorry for many people in front of me in the queue who had come there from far away to return items bought online. I will never buy online from them only to be abused at the return counter and waste time and money. They do not even have branches like other stores where you can go to other branch if have problem with staff from one location.

Oh God, this is going to be a costly evening

great

lucysam

Think that's if you Paypal



​I've bought loads of stuff and they are happy to refund in store unless you paid with PayPal then it has to be returned to warehouse for refund so you are correct.

UGG ladies gloves are 30% off - that's my mum sorted. Hard to get any discount so thanks op.

sam_of_london

Very difficult to return stuff if change of mind or faulty and bought on … Very difficult to return stuff if change of mind or faulty and bought on the Internet . I went there to pick up something from click and collect yesterday and they were really refusing to return in the store and asking to post it back to their warehouse. So think billion times if you buy anything from them. Felt sorry for how they treated customers who bought online.



Not to defend their actions but worth bearing in mind most commission based staff will have refunds go against their personal targets. E.g. Beauty products bought online and returned in store will put a negative on their sales figures, stupid really but as my wife works in beauty I feel for them!
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