Household Water Softener including installation £575 @ EWT / Groupon
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Household Water Softener including installation £575 @ EWT / Groupon

7
Found 14th Jun 2015
currently looking for 1, seems like a good deal after searching around, not sure anyone experienced this brand and any comments are welcome

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7 Comments

Groupon will take your cash and may never get the deal
Some are lucky I lost money on most deals

Original Poster

I did not have any issue with Groupon for the last 2 years since I've joined, it is depend the deal from that company offering the deal, not sure anyone know EWT, any good with there water softeners?

Never had any problems with groupon certain dealers but groupon have always refunded my money without any hassle and iv been using them fow 5 years

Ring ewt directly
You will get it cheaper ( they offered it to me for £550 but i opted for the metered version for £700)

Original Poster

Thanks hashman, I'll give them a call

Here's a recent post on EWT - someone clearly doesn't think much of them!

Ewt water softeners - avoid avoid avoid

Had my softener installed about 18 months ago - have needed several call-outs as it kept going wrong - you can purchase kits on the internet to check whether your water is being softened or not and the unit would work for a while and then stop working. I've had a problem for over 2 months now. Its almost impossible to get a call out arranged - you have to jump through hoops before you even get to speak to customer services - who will first insist you follow their online troubleshooting video (which assumes you have the IQ of a 2 year old), then book a telephone call from a senior engineer to talk through your problem (did this twice, still waiting for the callback!). Eventually booked a service call out which was cancelled by the engineer who did have the courtesy to contact me and let me know. To cut a very long story short.....two more call outs have been cancelled, allegedly, by the engineer - but this time he did not let either the company or me know!! Gosh, what a great company to work for, my bosses have never allowed me to change my work schedule without informing them or anyone it may affect!! And I can never have a morning appointment because that would inconvenience other customers - NEVERMIND HOW MUCH I HAVE BEEN INCONVENIENCED!!!! I've noticed that EWT are hot on responding to negative comments posted on the internet - maybe now I'll get somewhere with them!

Original Poster

Newbold

Here's a recent post on EWT - someone clearly doesn't think much of … Here's a recent post on EWT - someone clearly doesn't think much of them!Ewt water softeners - avoid avoid avoidHad my softener installed about 18 months ago - have needed several call-outs as it kept going wrong - you can purchase kits on the internet to check whether your water is being softened or not and the unit would work for a while and then stop working. I've had a problem for over 2 months now. Its almost impossible to get a call out arranged - you have to jump through hoops before you even get to speak to customer services - who will first insist you follow their online troubleshooting video (which assumes you have the IQ of a 2 year old), then book a telephone call from a senior engineer to talk through your problem (did this twice, still waiting for the callback!). Eventually booked a service call out which was cancelled by the engineer who did have the courtesy to contact me and let me know. To cut a very long story short.....two more call outs have been cancelled, allegedly, by the engineer - but this time he did not let either the company or me know!! Gosh, what a great company to work for, my bosses have never allowed me to change my work schedule without informing them or anyone it may affect!! And I can never have a morning appointment because that would inconvenience other customers - NEVERMIND HOW MUCH I HAVE BEEN INCONVENIENCED!!!! I've noticed that EWT are hot on responding to negative comments posted on the internet - maybe now I'll get somewhere with them!



Thanks Newbold,
I'll probably may to go for Harvey or Kinetico
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