HP OMEN 17-an012na Laptop,  i5, 8GB RAM, 1TB, GTX 1050, 17.3”, £669.95 from John Lewis
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HP OMEN 17-an012na Laptop, i5, 8GB RAM, 1TB, GTX 1050, 17.3”, £669.95 from John Lewis

£669.95£999.9533%John Lewis & Partners Deals
51
Found 4th Apr
Gaming laptop, SSD and RAM upgrade available.
Display17.3" FHD Antiglare flat 60Hz
NVIDIA GeForce GTX 1050 x 2GB
Screen Resolution
1920 x 1080 pixels
Bang & Olufsen; HP Audio Boost; Dual speakers
7th generation Quad-Core Intel i5 processor
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Yeah, and for twice the money, you can get a laptop twice as good as this..
51 Comments
OK price, terrible screen
What I expect the price to be to be honest, not much of a deal
Yeah, and for twice the money, you can get a laptop twice as good as this..
Get ready to see these laptops drop prices like crazy since first with 6 cores is hitting the shelves next week...
Can I fit a 1050 into this and upgrade the power supply?
I wouldn't buy this or any product branded HP simply because I've had a terrible customer service experience with them and a faulty laptop from them in the past. The laptop was a Pavilion Entertainment laptop, which cost about £1000 back then. Due to a design flaw, the laptop would be fine for about a year, but would then start to over heat simply by watching videos. The bad customer service experience was to do with a new laptop bought more recently and not being refunded for about a month despite it not being sent.

Anyway guys, thought I'd share my bad experiences with HP. My advice, steer clear of them.
perfectdark_057 m ago

I wouldn't buy this or any product branded HP simply because I've had a …I wouldn't buy this or any product branded HP simply because I've had a terrible customer service experience with them and a faulty laptop from them in the past. The laptop was a Pavilion Entertainment laptop, which cost about £1000 back then. Due to a design flaw, the laptop would be fine for about a year, but would then start to over heat simply by watching videos. The bad customer service experience was to do with a new laptop bought more recently and not being refunded for about a month despite it not being sent.Anyway guys, thought I'd share my bad experiences with HP. My advice, steer clear of them.


If John Lewis is the retailer, wouldn’t you go through their customer service? 2 year guarantee is great help here of course!
roshambo45 m ago

If John Lewis is the retailer, wouldn’t you go through their customer s …If John Lewis is the retailer, wouldn’t you go through their customer service? 2 year guarantee is great help here of course!


errr...............

uk.trustpilot.com/rev…com
I have this laptop. It is worth the money at that price, but I have not been that impressed with it. The keyboard is very flat and weird to use. Also, they have made it slimline by cramming. If you apply pressure on it by picking it up, you hear the fan grinding against the plastic. I probably would not buy HP again.
As i'm not really savvy with computers but would love a gaming laptop, what would you all suggest?.


I see comments on a few posts on here saying that things are naff etc, would you be able to recommend something as an alternative as I feel a bit lost when I see a hot deal but people say it is crap.


Thanks chums xx
baked_bean_face55 m ago

As i'm not really savvy with computers but would love a gaming laptop, …As i'm not really savvy with computers but would love a gaming laptop, what would you all suggest?.I see comments on a few posts on here saying that things are naff etc, would you be able to recommend something as an alternative as I feel a bit lost when I see a hot deal but people say it is crap. Thanks chums xx


This is what I bought last week.. mainly for VFX though.. currys.co.uk/gbu…tml

Spec: i7 7700HQ, 16GB Ram, 1 TB HDD + 500 GB SSD, GTX 1060 with 6GB ram, IPS display
Edited by: "Suj_Menon" 5th Apr
baked_bean_face44 m ago

As i'm not really savvy with computers but would love a gaming laptop, …As i'm not really savvy with computers but would love a gaming laptop, what would you all suggest?.I see comments on a few posts on here saying that things are naff etc, would you be able to recommend something as an alternative as I feel a bit lost when I see a hot deal but people say it is crap. Thanks chums xx


You can get a better deal really if you go to websites like pcspecialist etc. I ordered a laptop couple of weeks ago with a 1070 in for only just over 1200 and it absolutely flies, stays nice and cool and doesn't throttle (so far).
33580881-6ZeV3.jpg
That's the one I bought. You'll be very very pushed to find a branded one of similar specs for the same price.
Murtin3 h, 7 m ago

errr...............https://uk.trustpilot.com/review/www.johnlewis.com


The problem with reviews is that people don't usually post when they are good, only when bad, so reviews in themselves can be a bit skewed
kristianity7710 m ago

You can get a better deal really if you go to websites like pcspecialist …You can get a better deal really if you go to websites like pcspecialist etc. I ordered a laptop couple of weeks ago with a 1070 in for only just over 1200 and it absolutely flies, stays nice and cool and doesn't throttle (so far).[Image] That's the one I bought. You'll be very very pushed to find a branded one of similar specs for the same price.


Decent pcspecialist spec but its almost twice the price. For £1200 I’d be livid if it didn’t fly. Depends on your budget I suppose. For £700 the omen probably isn’t a great deal but it’s decent spec if it falls inside your budget.
painty6 m ago

Decent pcspecialist spec but its almost twice the price. For £1200 I’d be l …Decent pcspecialist spec but its almost twice the price. For £1200 I’d be livid if it didn’t fly. Depends on your budget I suppose. For £700 the omen probably isn’t a great deal but it’s decent spec if it falls inside your budget.


Of course. But really my point was that up or down the specs scale you can usually save money customising a laptop this way than buying one off the shelf.
This is the same device they were selling for £749 just after Christmas. I picked one up but took it back mainly to do with the screen.

IMO, the hinge area is under-engineered for the size and weight of the screen. It just didn't instill me with confidence that in a couple of years it wouldn't be loose or worse and there's no way HP will accept it is a design or manufacture defect, they'd say user abuse caused it. The 15" model I examined afterwards seemed much better - it was lighter, obviously, and seemed less susceptible to lateral flexing.

The other issue to be wary of is screen bleed. It would seem these Omen screens are a little notorious for this problem. That was the second point against the one I had, it was unnacceptable to me and would have been returned on that basis alone. As far as JL Customer Service is concerned, I found them 90+% very good. No problem with the return at all.

The only negative was when I ordered a replacement model online. It was due to be available to pick up in store the following day but wasn't. The email I recceived said there would be a delay and it would be there the following day. The tracking info had it located an hour away in a distribution centre. Which is where it sat for another 5 days!

I rang their CS to find out what had happened and they said, essentially, it had vanished. At that point I told them I didn't want to continue with the order and to cancel and issue a refund, which I was assured would be in my bank account in a matter of days.

Then I got an email from the person who I spoke to with an RMA number so I could "please write your RMA number on the reverse of the delivery note that came with your goods". The goods I will never receive because, A/ They have disappeared and B/ I cancelled the order of pre-delivery. A follow up phone call to a different agent quickly sorted it out but it shouldn;t have happened.


The only other point really is that at the time I wasn't looking at this for gaming. However, my requirements have changed and the laptop I recently bought is higher spec than this and I'm doubly glad I dodged this for that reason. This would not have met my gaming needs and by today's standards this is, in terms of chip, graphics card and RAM, pretty low end spec. Yes, I know the chip isn't bad at all but as a package with the screen issues, no SSD, low end GPU it needs examining very critically as to whether this is the right buy.

Also, I'm not sure this is the "easy access" for upgrades version that HP started to produce in the more recent variants. The newer ones have a maintenace panel, I don't think the older models do.
looks good - ordered
I've got the 15 inch model of this and have been using it for around 6 months. Other than screen size the specs are the same. I paid 600 for mine from John Lewis.

I've been using it for around 6 months and it's pretty good. Gets pretty warm and a bit noisy when running a game but that's only to be expected really. I just use a laptray and ensure the vents are clear while I'm playing.

Build quality is around average I'd say.

Runs Overwatch like a dream
Struggles a bit with Witcher 3 but didn't stop me playing through the whole game.
Had to drop down a couple of settings with Fallout 4 but overall runs fine.
Runs Black Desert pretty good but not on highest settings.

You have to be a little bit selective with the games you want to run but for a casual gamer this machine is probably a good choice. I'd probably say the price is a wee bit high and £600 would be fair.
Good price and good laptop.
Heeeeat
shadowdogg1 h, 9 m ago

The problem with reviews is that people don't usually post when they are …The problem with reviews is that people don't usually post when they are good, only when bad, so reviews in themselves can be a bit skewed


You're not wrong, but JL have from being the gold standard in customer care (in store) to one of the most poorly reviewed customer experiences online.

They haven't been able to handle the digital transition for some reason. They've featured in The Guardian numerous times and I've had terrible experiences with JL online and I avoid them where I can.
ResveZ7 h, 59 m ago

Get ready to see these laptops drop prices like crazy since first with 6 …Get ready to see these laptops drop prices like crazy since first with 6 cores is hitting the shelves next week...


Can anyone shed some more light on this?
BirchieBirch16 h, 14 m ago

OK price, terrible screen


Why terrible screen? I have the slightly older model and I think the screen is fine. Good price for a well specked laptop
Talc12341 m ago

Why terrible screen? I have the slightly older model and I think the …Why terrible screen? I have the slightly older model and I think the screen is fine. Good price for a well specked laptop


Check the reviews
kristianity772 h, 10 m ago

You can get a better deal really if you go to websites like pcspecialist …You can get a better deal really if you go to websites like pcspecialist etc. I ordered a laptop couple of weeks ago with a 1070 in for only just over 1200 and it absolutely flies, stays nice and cool and doesn't throttle (so far).[Image] That's the one I bought. You'll be very very pushed to find a branded one of similar specs for the same price.


But at nearly twice the price to the computer offered. Which makes your comment utterly irrelevant
Joseph_Hoult41 m ago

Can anyone shed some more light on this?



I'm interested in this myself. I've just taken delivery of a new laptop but haven't used it other than initial set ups and testing that it actually works. I've got a couple of weeks to send it back should I choose to but is the same for significantly less money or better for the same money going to hit the retailers that soon?

One thing I have noticed is that the i7-7700HQ becoming the new standard seems to have had pretty negligible downward pressure on the price of the similar models with the i7-6700HQ.
Edited by: "polar111" 5th Apr
HP also do 20% off for students
Good deal price, heat added..... if you want it for gaming I'd get at least a 1050Ti inside, might make it last with newer games a bit longer.
BirchieBirch5 h, 29 m ago

Check the reviews


No need to. I have one and the screen is fine. The reviews I have seen are fine. Bet you don't own one
Talc123418 m ago

No need to. I have one and the screen is fine. The reviews I have seen are …No need to. I have one and the screen is fine. The reviews I have seen are fine. Bet you don't own one



That's a bet you'd win on a technicality with me and, I'm 99% sure with BirchieBirch, as we have both previously bought and rejected them for screen issues, The quality of the displayed image on a perfectly functioning one isn't the issue. It's that a lot of them aren't perfectly functioning and the bleed is unnacceptably bad.
Edited by: "polar111" 5th Apr
Talc123428 m ago

No need to. I have one and the screen is fine. The reviews I have seen are …No need to. I have one and the screen is fine. The reviews I have seen are fine. Bet you don't own one


I did own one. I bought one just before Christmas but sent it back because the screen was terrible. Poor brightness, contrast, black level. Terrible backlight bleed too.
Joseph_Hoult6 h, 29 m ago

Can anyone shed some more light on this?


The first one to hit the shelves should be the MSI GS65 that will retail a little bit above his 4 core counterpart.
The others announced as of yet is the Acer Nitro 5, the Gigabyte AERO 15 / 15X and the Asus ROG Zephyrus M.
On the 03/04 Intel announced there will be a laptop version of their i9's. The first one to come out should be the Asus ROG G703.
Google those little beats! =)
ResveZ4 m ago

The first one to hit the shelves should be the MSI GS65 that will retail a …The first one to hit the shelves should be the MSI GS65 that will retail a little bit above his 4 core counterpart.The others announced as of yet is the Acer Nitro 5, the Gigabyte AERO 15 / 15X and the Asus ROG Zephyrus M.On the 03/04 Intel announced there will be a laptop version of their i9's. The first one to come out should be the Asus ROG G703.Google those little beats! =)


Have you seen the prices though! Made me weep!!

That Gigabyte Aero does look gorgeous though
BirchieBirch9 m ago

Have you seen the prices though! Made me weep!! That Gigabyte Aero does …Have you seen the prices though! Made me weep!! That Gigabyte Aero does look gorgeous though


Still the price difference isn't much from when the last gen came out, which is really impressive!
But the moment these come out, we'll see all last gen laptops dropping their pricetag. I'd wait a few weeks if I was to buy a laptop now, your wallet (and your marriage might prefer it xD)
Cheers!
ResveZ23 m ago

The first one to hit the shelves should be the MSI GS65 that will retail a …The first one to hit the shelves should be the MSI GS65 that will retail a little bit above his 4 core counterpart.The others announced as of yet is the Acer Nitro 5, the Gigabyte AERO 15 / 15X and the Asus ROG Zephyrus M.On the 03/04 Intel announced there will be a laptop version of their i9's. The first one to come out should be the Asus ROG G703.Google those little beats! =)



Well that answers my question. I don't see any of those machines doing a thing to the prices of laptops from the range starting at this price/spec up to those at twice the price of this. They are in a completely different class.

When Mercedes last refreshed their S class, it didn't do anything to the price of the Mondeo or Focus ST so I can rest assured, I think, I'm not going to see my recent purchase suddenly rock up hundreds cheaper anytime soon. Which is some consolation.
ResveZ5th Apr

Still the price difference isn't much from when the last gen came out, …Still the price difference isn't much from when the last gen came out, which is really impressive!But the moment these come out, we'll see all last gen laptops dropping their pricetag. I'd wait a few weeks if I was to buy a laptop now, your wallet (and your marriage might prefer it xD)Cheers!


There wasn't much of a price jump from Skylake to Kaby Lake iirc. There was from Maxwell to Pascal through, a huge leap in fact.,

Hate to think how much of a rise there will be when Volta drops.
polar11113 m ago

Well that answers my question. I don't see any of those machines doing a …Well that answers my question. I don't see any of those machines doing a thing to the prices of laptops from the range starting at this price/spec up to those at twice the price of this. They are in a completely different class. When Mercedes last refreshed their S class, it didn't do anything to the price of the Mondeo or Focus ST so I can rest assured, I think, I'm not going to see my recent purchase suddenly rock up hundreds cheaper anytime soon. Which is some consolation.


O have to disagree. 6 core CPUs coming out now with the new GPUs in the near future. Putting all of that together, current prices have to drop.
Ofc we are looking at the new i7's but it wont take long until the new laptop's hit with 4 cores equivalent to the current i7's on the market.
Ofc it's all speculation but...
Good and bad experiences of HP. Overheat has been a major issue including GPU,CPU and PSU. Last time a laptop was repaired many times under warranty with a mix of some of the faults fixed, new faults introduced, nothing at all done even though it had been sent for a repair. Only resolved by a full case history sent to execs - and a high-spec laptop given as a replacement. Though even there it failed at the post as once delegated the HP complaint staff only partially delivered (no promised accessories) and then promptly claimed amnesia and they had no records at all of having had any exchanges on any topic at all.

Other laptops mixed experiences - HP are consistently the worst, and while I know they are not gaming spec. the Lenovo T series have been consistently the best workhorse.
Suj_Menon5th Apr

This is what I bought last week.. mainly for VFX though.. …This is what I bought last week.. mainly for VFX though.. https://www.currys.co.uk/gbuk/computing/laptops/laptops/dell-inspiron-15-7577-15-6-gaming-laptop-black-10174164-pdt.htmlSpec: i7 7700HQ, 16GB Ram, 1 TB HDD + 500 GB SSD, GTX 1060 with 6GB ram, IPS display


That laptop is 1.3k are you crazy
I'd personally pass on a gaming laptop unless you absolutely need one? Invest the money in a decent gaming PC, get it connected to your network wired, then use a streaming client which again is preferably wired or with a good internet connection. I know it's not ideal, but if it's for around a home use which most are (batteries aren't good enough for mobile use...) steam and nvidia are examples of really consistent streaming hardware platforms (the steam one I've forgotten the name but I personally use nvidias shield!)
baked_bean_face14 h, 24 m ago

As i'm not really savvy with computers but would love a gaming laptop, …As i'm not really savvy with computers but would love a gaming laptop, what would you all suggest?.I see comments on a few posts on here saying that things are naff etc, would you be able to recommend something as an alternative as I feel a bit lost when I see a hot deal but people say it is crap. Thanks chums xx


Dell - Alienware range is the way to go!
I guess it really depends on what you are going to play, for example I play StarCraft 2 on my ageing HP EliteBook 8560p, the screen res is only 1600x900 and runs with the Intel HD Graphics 3000, so not really a gaming laptop, but playable (around 40fps even when big battles). PlanetSide 2 works fine as well, okay so I don't have the eye candy, but the frame rate is there...
I do have desktops, however I can sit with my laptop on my lazyboy and enjoy a quick game (or 4). If I was to do it again I would invest in a laptop that can display 1080p - I have got used to streaming my Xbox One and haven't bothered turning on my desktop in over a year now...
I have an old Alienware laptop that overheats - I must have a go at repairing it as it was 1080p...

Oh one thing - the 1050 @ 2Gb isn't the best example of a gaming card especially if you game @ 1080p - there is a better 4Gb version for laptops, although I'll leave that search up to you...
Edited by: "aLV426" 6th Apr
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