Hyperoptic - 30MB broadband no calls for £19/month (12 months contract) possible £17/month after vouncher possible Quidco/TCB - £216
243°Expired

Hyperoptic - 30MB broadband no calls for £19/month (12 months contract) possible £17/month after vouncher possible Quidco/TCB - £216

26
Found 22nd Jul
This is with Hyperoptic so not national but check if you are affected by the price changes of BT. £19/month for broadband only, £17 after applying the voucher code. No setup fees, they provide free router. They get great reviews in trustpilot too. Possible quidco or TCB. Other packages available too.
Community Updates

Groups

Top comments
jpxdude5 m ago

Been trying to get Hyperoptic in my area for nearly 9 years. Feels like …Been trying to get Hyperoptic in my area for nearly 9 years. Feels like that day will never come.


34456015-EoJkD.jpg
Been trying to get Hyperoptic in my area for nearly 9 years. Feels like that day will never come.
26 Comments
Not in my area. Very limited coverage
Don’t forget the £50 credit for being referred by a friend
Been trying to get Hyperoptic in my area for nearly 9 years. Feels like that day will never come.
jpxdude5 m ago

Been trying to get Hyperoptic in my area for nearly 9 years. Feels like …Been trying to get Hyperoptic in my area for nearly 9 years. Feels like that day will never come.


34456015-EoJkD.jpg
Love these guys, I live in a new build so had them since day 1. Into my 2nd year now, first year pricing was £22pm (for 100mb) and 2nd year pricing is £25pm for 150mb (up and down - verified)! Bargain compared to everyone else, only Virgin can compete imo (tv and internet bundles)
It’s a shame they have very limited coverage, I don’t think there are any other providers doing 1G broadband in the UK.

Now Tv have a similar deal running now, 35meg for £20
Dont forget the TCB and the £50 referral credit on top. Brilliant internet, been using them for 6 months+ and cudnt be happier!
mhq11 h, 35 m ago

It’s a shame they have very limited coverage, I don’t think there are any o …It’s a shame they have very limited coverage, I don’t think there are any other providers doing 1G broadband in the UK. Now Tv have a similar deal running now, 35meg for £20


Sky will be from next year. (And most likely other big providers will follow suit)
arczi1931 m ago

Sky will be from next year. (And most likely other big providers will …Sky will be from next year. (And most likely other big providers will follow suit)


Have you got a link to any further info on this? I've only heard of it for business and it's way, way more expensive than hyperoptic.

Edit: ahh OK it's the joint venture with TalkTalk that was/is trialled in York. I imagine availability will be very limited for some time (but probably still better than Hyperoptic in that respect).

One thing to note with Hyperoptic's slowest offering is that the upload speed is slower than what most mainstream ISPs offer. This won't matter for most users but maybe something to consider.
Edited by: "kingosticks" 22nd Jul
kingosticks26 m ago

Have you got a link to any further info on this? I've only heard of it for …Have you got a link to any further info on this? I've only heard of it for business and it's way, way more expensive than hyperoptic.Edit: ahh OK it's the joint venture with TalkTalk that was/is trialled in York. I imagine availability will be very limited for some time (but probably still better than Hyperoptic in that respect). One thing to note with Hyperoptic's slowest offering is that the upload speed is slower than what most mainstream ISPs offer. This won't matter for most users but maybe something to consider.


Could you please clarify? I am confused. Are you saying Hyperoctic's upload speed is slower than rest?
dealhunter525321 m ago

Could you please clarify? I am confused. Are you saying Hyperoctic's …Could you please clarify? I am confused. Are you saying Hyperoctic's upload speed is slower than rest?


Yes. Their 30Mb offering is 1Mb upload. Plusnet etc give you something like 8Mb upload (I don't remember exactly but you could of course check for yourself).
Edited by: "kingosticks" 22nd Jul
mhq13 h, 21 m ago

It’s a shame they have very limited coverage, I don’t think there are any o …It’s a shame they have very limited coverage, I don’t think there are any other providers doing 1G broadband in the UK. Now Tv have a similar deal running now, 35meg for £20


Vodafone have partnered with CityFibre to bring gigabit fibre to the home. They’re currently rolling it out in a few cities but will hopefully be nationwide soon! vodafone.co.uk/bro…ast
Good reliable service with hyperoptic if you can get it in your area.

Also as others have mentioned, £50 credit if referred by an existing customer.

For a light user the 30MB plan is sufficient. They usually up it to 50mbps anyway.

If you are someone who upload a lot of photos etc, then the 150MB plan is better as upload speeds are faster.

If you have any specific questions on this, feel free to pm me.
Only negative non - uk call centres
unhappybunny6 h, 57 m ago

Only negative non - uk call centres


I think the call centres are UK or European, for sure; the staff seem eastern European. Doesn't bother me as they've solved ever issue I've had when I call.

Not a negative for me or many others, as you can see from above, many people wish they had access to their service.
hrking200014 h, 8 m ago

Love these guys, I live in a new build so had them since day 1. Into my …Love these guys, I live in a new build so had them since day 1. Into my 2nd year now, first year pricing was £22pm (for 100mb) and 2nd year pricing is £25pm for 150mb (up and down - verified)! Bargain compared to everyone else, only Virgin can compete imo (tv and internet bundles)


I live in a new build and can't even get fibre optic
kingosticks11 h, 15 m ago

Yes. Their 30Mb offering is 1Mb upload. Plusnet etc give you something …Yes. Their 30Mb offering is 1Mb upload. Plusnet etc give you something like 8Mb upload (I don't remember exactly but you could of course check for yourself).


Ok. That's surprising. I have hyperoptic 100 mbps plan, my upload is around 50-60 mbps at least.


hrking20001 h, 18 m ago

I think the call centres are UK or European, for sure; the staff seem …I think the call centres are UK or European, for sure; the staff seem eastern European. Doesn't bother me as they've solved ever issue I've had when I call.Not a negative for me or many others, as you can see from above, many people wish they had access to their service.


Completely agree. Never had any issues over phone, issues get resolved through twitter dm-ing as well. Always have spoken to British or European staff. You can view the status of your tickets on you online profile. Very transparent and very effective as well.
Can't agree with customer support unfortunately. In my experience they're absolutely pants.

I was without internet for about 2 weeks because the engineer installed the cable coming in from outside without leaving any slack to the point it split from the tension.

I told them the problem and they told me the router was defective, sent me 2 new routers neither of which worked of course. I managed a temporary fix by adjusting the angle of the cable for a few days. An engineer came round after I did this and said there was no problem. Wrong of course. Low and behold a week later it was beyond repair and I had to wait even longer to get an appointment to get the cable replaced.

Renewal time came around and I managed to moan until I got a better deal. My first bill came through and they've messed it up too! Contacted support quoting the offer and they basically told me I was wrong . Finally agreed to the same price and now they've somehow deleted my online account so I can't even see my bills.
Edited by: "0xygen" 23rd Jul
dealhunter52531 h, 3 m ago

Ok. That's surprising. I have hyperoptic 100 mbps plan, my upload is …Ok. That's surprising. I have hyperoptic 100 mbps plan, my upload is around 50-60 mbps at least.


Guessing that was over wifi? When I was with them I wired most stuff in and was getting as near as makes no difference 100 up and down!
I don't see why anyone would get the 30 plan though.
hrking200015 h, 46 m ago

Love these guys, I live in a new build so had them since day 1. Into my …Love these guys, I live in a new build so had them since day 1. Into my 2nd year now, first year pricing was £22pm (for 100mb) and 2nd year pricing is £25pm for 150mb (up and down - verified)! Bargain compared to everyone else, only Virgin can compete imo (tv and internet bundles)


Hello, I'm currently on 150mb for £22 but coming to the end of my contract, did you just call them to organise a new deal?
Got it for £14 a month in May plus a £40 cashback deal.Excellent connection. They only really service new build blocks of flats in major cities in the U
mhq117 h, 52 m ago

It’s a shame they have very limited coverage, I don’t think there are any o …It’s a shame they have very limited coverage, I don’t think there are any other providers doing 1G broadband in the UK. Now Tv have a similar deal running now, 35meg for £20


Openreach are offering FTTPoD, where basically you pay an awful lot of money (thousands) to get fibre installed from your nearest cabinet to your house, replacing the copper last few hundred metres with fibre. I have yet to see an ISP offering this service because it only really makes sense for businesses but if it does make sense you get gigabit down, 220mbps up.
DrDufff3 h, 58 m ago

Hello, I'm currently on 150mb for £22 but coming to the end of my …Hello, I'm currently on 150mb for £22 but coming to the end of my contract, did you just call them to organise a new deal?


Yeah, similar renewal dance as other companies (ignore the rest if you're used to it):
1) phone up, say you want to renew;
2) they will offer you standard pricing eg .£38pm for 150mb, or try to push you to 1gbps;
3) you say "too expensive, i'm a loyal customer and expect to be rewarded for loyalty. You recently saw an offer for £24pm ("May sale") and that I want that deal".
4) They will come back with an offer, £25-£28 I think, based on today's deals.
5) If they don't budge, call back another day during work hours - I initially had a lady who wouldn't budge from £38, then called back the next day and got offered £25.

Good luck, let us know how you do.
dealhunter52539 h, 13 m ago

Ok. That's surprising. I have hyperoptic 100 mbps plan, my upload is …Ok. That's surprising. I have hyperoptic 100 mbps plan, my upload is around 50-60 mbps at least.

Yes, it is. I really don't get why they don't make it match their other tiers and just be done with it. It's not like most people will be using much 99% of the time. I'm not really sure why they bother charging for installation normally either. £40 won't cover the costs and it only serves to put people off.
hrking200019 h, 12 m ago

Yeah, similar renewal dance as other companies (ignore the rest if you're …Yeah, similar renewal dance as other companies (ignore the rest if you're used to it):1) phone up, say you want to renew;2) they will offer you standard pricing eg .£38pm for 150mb, or try to push you to 1gbps;3) you say "too expensive, i'm a loyal customer and expect to be rewarded for loyalty. You recently saw an offer for £24pm ("May sale") and that I want that deal". 4) They will come back with an offer, £25-£28 I think, based on today's deals.5) If they don't budge, call back another day during work hours - I initially had a lady who wouldn't budge from £38, then called back the next day and got offered £25.Good luck, let us know how you do.


Thanks, I will use this as my script 😁😁
sam_of_london22nd Jul

[Image]


They won't put hyperoptic in your old towerblock
Post a comment
Avatar
@
    Text