** Please DO NOT offer or request referrals **
Letter received today offering the following:
Discount code CITY17, 12 month discount, voucher expires 15/Oct.
***Corrected - 12 month discount, letter states can be cancelled at 30 days notice***
Letter received today offering the following:
- 1gb up and down £40 / month (should be £60)
- 100mb up and down £22 / month (should be £35)
- 20mb up and down £16 / month (should be £16)
Discount code CITY17, 12 month discount, voucher expires 15/Oct.
***Corrected - 12 month discount, letter states can be cancelled at 30 days notice***
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You have to remember hyperoptic pipe the building when its getting built. I know some buildings where they had Openreach AND hyperoptic which is good. The only problem is they now sometimes they seem to become the only provider of said building. Lack of choice is never a good thing, it should not be allowed for the building to be planned without Virgin/Openreach to pipe up each building too. Its obviously a business deal when the flats get built. I sure wouldn't want to buy a locked down property. 1GB sure its great but just knowing they can put their prices up willy nilly and you have no choice.
That's just the name of their company.
Have some heat anyway.
At least they cover some of Leeds city centre so folks can have a decent connection. Virgin/BT/Sky average around 3mb here. Atrocious.
Yeah. I'm on Virgin 200mb and been getting around 30mb lately!
hyperbole more like
Next they’ll be selling broadband with slogans like 'because your worth it'
Good speeds tho' - jealous!
That's just the name of their company.
When it says all fibre it actually means fttb which is some way from my front door
You have to remember hyperoptic pipe the building when its getting built. I know some buildings where they had Openreach AND hyperoptic which is good. The only problem is they now sometimes they seem to become the only provider of said building. Lack of choice is never a good thing, it should not be allowed for the building to be planned without Virgin/Openreach to pipe up each building too. Its obviously a business deal when the flats get built. I sure wouldn't want to buy a locked down property. 1GB sure its great but just knowing they can put their prices up willy nilly and you have no choice.
But, after I've plugged in my own faster router I am getting this over WiFi:
Same here. I just spoke to customer service to check my speed because Im getting very slow speed here. Normally around 30mb but today only 4 or 5. Hopefuly they send someone to check it out.
The building will have phone lines, so you'd be able to choose from loads of ADSL providers and BT Fibre (FTTC) etc.
Yes modern mechanical drives, even 2.5" 5400, can write at around 125mb sequential. SSD, or even downloading to a RAM drive before transferring to storage, is preferable but mechanical hard drives can keep up. Obviously not the case for 10 or 20gbit, but for basic 1gbit most people will be fine with mechanicals.
Your not alone, on 200mb and getting around 30mb most peak times. Terrible service from Virgin. I'm 3 engineers in with no fix in sight.
Seriously thinking about throwing in the towel and looking for a better provider.
Is this wired or wireless? I am getting mine tomorrow (up from 100mb), Thanks
mb vs MB - bits (network traffic) vs. bytes (hard disks) - 8 bits in a byte, so 8 times the speed.
I'm only going for the 100mb package, plenty to stream uhd with.
Almost - Mb (megabit) vs MB (megabyte) - "mb" isn't an SI unit so obviously in the above context it was being used as megabyte, as hard drives are virtually never rated in terms of mega/gigabit in a consumer setting.
Tarquin asked if mechanical hard drives would be a bottleneck with gigabit, which they won't be when used as a download drive in a well organised box, 125mbyte sustained being enough for a gigabit connection.
The advisors on the phone have some much knowledge. I was trying to port forward and struggling due to it not being a static IP, when I called they said unfortunately they are still on IPV4 so I wouldn't be able to port forward a device without issues. The lady fully understood everything I was trying to do, more so than I probably.
She confirmed they do have a static IP package that's £5 a month, that I could use until they move across to IPV6 which is supposed to be in the next few months. She said hang on a minute, went away to speak with someone, came back and confirmed they have added 6 months of static ip to my account for free, and this should hopefully last until they are on IPV6.
Honestly some of the best customer service I have experienced in years. That and the fact when it came to renew my internet after one year with them on a contract. It was £4 cheaper a month, not more expensive. Couldn't rate them more!
by law if a company increases contract price outside of inflation increase you can give your notice without penalty charges
Gotta see the distinction between the tech, marketing, and reality. Reality is that fibre optic doesn't do anything to speed up your connection on its own, it's just a new medium. You could pass dialup over it if you wanted.
Their customer service is great also - way better than you would expect for a mass market ISP. For a while I had very slow speeds and I suggested they might find other people in the building complaining and to check. They did that really quickly and told me they'd found a high fibre attenuation and had it sorted in a couple of days.
Contrast that with the two weeks it took OpenReach to get a man out to sort out a broken cable to my old house.Bottom line - if you can get this service I would heartily recommend it.
BT Openreach have no plans to install 'PSTN' copper lines into developments of 30 or more properties going forward.
This means that if you buy a new house/apartment, unless it's on a very small development, your choices will be very limited for communications providers. BT Openreach *may* install an FTTP network and open this up to the wholesale channel to allow other comms providers to give you a choice. But it's just as likely that BTO won't bother and another fibre provider such as Hyperoptic will be able to monopolise this and be the only provider available. BTO have said that there are no plans to link other fibre providers into their network.
To me this is an entirely retrograde policy as we will end up with a very segmented market that will ultimately be a bad deal for the consumer. All the communications network should be run by one company as a national infrastructure, and as bad as Openreach are they should probably take care of it.