iD Mobile launch Data Rollover, New and Existing Customers 1, 12 & 24 month plans
817°Expired

iD Mobile launch Data Rollover, New and Existing Customers 1, 12 & 24 month plans

139
Found 11th Feb 2016
This is great news for guys like me. Some months I never use it, then I binge it all on a weekender away and don't have enough. One month max rollover, and rollover is used up first.

500 minutes, 1GB 4G data, 5000 texts - £7 a month 30 day rolling contract

500 minutes, 2GB 4G data, 5000 texts - £9 a month 30 day rolling contract

1000 minutes, 4GB 4G data, 5000 texts - £14 a month 30 day rolling contract

FAQ's

Data Rollover

How does Data Rollover work?

Data Rollover is really straightforward. Any data you don’t use is added onto your normal allowance for the next month.

Your Rollover data will be used first, and then your normal monthly data allowance will be used.

If you don’t use all your Rollover data, it expires at the end of the month.

How much data can I rollover?

If your plan includes Data Rollover, we’ll let you roll over ALL your unused data at the end of each month. There’s no maximum limit.

How long does my rolled over data last?

Your rolled over data will last a month. If you don’t use up all your Rollover data, it expires at the end of each month.

How much does the Data Rollover service cost?

If Data Rollover is included in your plan, consider it a free service. We won’t charge you anything for it.

What action do I need to take to roll my data over?

You don’t need to do anything. It all happens automatically, and you’ll be able to view your Rollover info at all times with the iD app.

What plans does Data Rollover apply to?

iD Data Rollover has been added to all 12 and 24-month GoTo plans.

Why do I need Data Rollover?

If your phone use differs greatly from month to month, you’ll find Data Rollover really useful.

For example, if you travel overseas on regular work trips, you’ll probably save data when you’re abroad, and use more when you return home.

Which of my allowances rollover?

Your data allowances will rollover, if eligible.

How will I know how much I have rolled over?

Go to MyAllowances, and click MyData to see how much you've rolled over. We add this amount to your standard UK allowances, giving you a new total amount. You'll then be able to see this information broken down between standard allowances, rollover and add-ons, to help you understand how your allowances are made up.

How will I know if I have any roll over left?

Go to MyAllowances, then MyData and scroll down the screen to Rollover. You'll see a breakdown of your rollover amount. You'll only see rollover amounts from previous amounts if you're still eligible to use it. If so, it'll be included in your new standard amount for this month.
Community Updates
ID Mobile Deals

Groups

139 Comments
Avatar
deleted443772
Shame it doesn't apply to their TakeAway plans, I suppose that would just be too good though.
Happen to notice this yesterday on my phone when I checked to see my balance - rather useful as I didn't use much last month
hallanthony

Happen to notice this yesterday on my phone when I checked to see my … Happen to notice this yesterday on my phone when I checked to see my balance - rather useful as I didn't use much last month


How do you find the network, if I may ask?
I'm currently a customer of Three and paying £6.90 for what I could get from iD for a fiver and feeling a little ripped off.
iD runs on Three so the network should be identical. Although if you have a problem you'd have to deal with Carphone so...
Edited by: "Jameseh" 11th Feb 2016
Sounds good. Heat added.

Good job I've still got their unlimited data deal still.
no tethering though
siliconbits

no tethering though



Ahhh that's the big one! I don't use a lot on data on my phone but I use the Three tethering option to my iPad for movies etc
I think you have to be careful with iD. Im with them and sat on the phone for almost an hour trying to get through to customer services the other day. Also you cant change or upgrade your contract with them without cancelling your current one first, and i keep getting messages saying ive used 80% of my data allowance yet I'm no where near that (I'd used 1.75gb out of 4gb). I'm sure these may be a couple of minor kinks they are still working out considering they are still new, but honestly I do wish I hadnt switched in the first place.
Jameseh

iD runs on Three so the network should be identical. Although if you have … iD runs on Three so the network should be identical. Although if you have a problem you'd have to deal with Carphone so...



Not strictly true.
Virtual Networks, like iD, Tesco Mobile, etc. are given a lower priority on the network - and are more likely to be bandwidth throttled.
Basically, you're a lower-class network citizen...

Worth considering if you're in a busy area (like London) as although the signal might be the same, you'll probably be faster on Three.
Ccontrol

Sounds good. Heat added. Good job I've still got their unlimited data … Sounds good. Heat added. Good job I've still got their unlimited data deal still.



These unlimited deals are getting shed recently I notice all over networks. Maybe that's what iD are trying to do here with the free rollovers - trying to take some disgruntled ex-unlimited customers.
0BS1D1AN

How do you find the network, if I may ask?I'm currently a customer of … How do you find the network, if I may ask?I'm currently a customer of Three and paying £6.90 for what I could get from iD for a fiver and feeling a little ripped off.



I switched from O2 at the start of the year and for me the service the same as O2 for call reception and data speed.
Avatar
deleted443772
farlie

I think you have to be careful with iD. Im with them and sat on the phone … I think you have to be careful with iD. Im with them and sat on the phone for almost an hour trying to get through to customer services the other day. Also you cant change or upgrade your contract with them without cancelling your current one first, and i keep getting messages saying ive used 80% of my data allowance yet I'm no where near that (I'd used 1.75gb out of 4gb). I'm sure these may be a couple of minor kinks they are still working out considering they are still new, but honestly I do wish I hadnt switched in the first place.



I have ID and have had no issues at all.
Avatar
deleted443772
AndiTails

Not strictly true.Virtual Networks, like iD, Tesco Mobile, etc. are given … Not strictly true.Virtual Networks, like iD, Tesco Mobile, etc. are given a lower priority on the network - and are more likely to be bandwidth throttled.Basically, you're a lower-class network citizen...Worth considering if you're in a busy area (like London) as although the signal might be the same, you'll probably be faster on Three.



I can't tell you whether ID is prioritised below "native" three customers but I can tell you that I've had no issues with data speed in the UK (40Mbps last test I did) and also had no issues with roaming abroad, except they appear to temporarily disconnect you if you burst too much data in a short period (I can't find any mention of this anywhere).
I'm with id and never had a problem good network service
Do these guys get the dregs of the Three network or are speeds/reliability similar?
I've just spotted the rollover data information on the iD Mobile app. Thanks for the heads-up, Vanderlust as I've not received an e-mail from them yet.
Vanderlust

These unlimited deals are getting shed recently I notice all over … These unlimited deals are getting shed recently I notice all over networks. Maybe that's what iD are trying to do here with the free rollovers - trying to take some disgruntled ex-unlimited customers.


I hear you. I just checked my account and still on unlimited data. Don't think network is great. However unlimited is unlimited and I'm sure the signal is good in places.
0BS1D1AN

How do you find the network, if I may ask?I'm currently a customer of … How do you find the network, if I may ask?I'm currently a customer of Three and paying £6.90 for what I could get from iD for a fiver and feeling a little ripped off.



ripped off for 1.90
seems a good idea they all ought to really do this. though the contract isn't very good for the minutes data and texts. à
Worst network ever dont go with them. They debited my account didn't send me a sim card and it took me about 30+ emails to get my money back. Really poor customer service also.
terrible network, poor customer service avoid like the plague!
garbage456

ripped off for 1.90



£22.80 a year
speric07

£22.80 a year



... And ​£1,858.20 on the average human life expectancy in the UK.
garbage456

ripped off for 1.90


This is HotUKDeals after all
But I meant that for 10p more a month I could get double the data.
Jameseh

iD runs on Three so the network should be identical. Although if you have … iD runs on Three so the network should be identical. Although if you have a problem you'd have to deal with Carphone so...


They will be identically rubbish
AndiTails

Not strictly true.Virtual Networks, like iD, Tesco Mobile, etc. are given … Not strictly true.Virtual Networks, like iD, Tesco Mobile, etc. are given a lower priority on the network - and are more likely to be bandwidth throttled.Basically, you're a lower-class network citizen...Worth considering if you're in a busy area (like London) as although the signal might be the same, you'll probably be faster on Three.



my son is on three and i changed over to ID from three and the signal is no different's at all we get about 40-50mb download and about 15-20mb upload.
The only network that prioritize's is O2 asfaik.
Avoid avoid avoid, very poor customer service
So only for customers on newer Go To Plan? doesn't work for many customers at all as far as I can tell.
Read the review on this network first , they seem to have a lot of problems. I was as going to go for one of the sim onlys but the reviews were all 99% Bad and put me right off.
Nice sweetener as I sometimes get very close to my 1GB allowance but sometimes don't even use 300MB depending on where I am and if it has Wifi.
guitar_h3ro

Read the review on this network first , they seem to have a lot of … Read the review on this network first , they seem to have a lot of problems. I was as going to go for one of the sim onlys but the reviews were all 99% Bad and put me right off.



I got one of the iPhone deal miss prices with them. Customer service is non existent but other than that signal (3) is fine and have t had other issues.
The_KELRaTH

Ahhh that's the big one! I don't use a lot on data on my phone but I use … Ahhh that's the big one! I don't use a lot on data on my phone but I use the Three tethering option to my iPad for movies etc


I've got the 30 day rolling data only 20gb plan and all I do is tether that. No complaints yet
I've only contacted their customer service once. I couldn't get the phone pin to work when setting up the account after trying 5 or 6 times with various new codes. Called in expecting a TalkTalk like horrorfest, but got a really efficient and friendly South African guy (sounded like the dude in District 9 so instantly took a liking to him). Put on hold for a min then he gave sent me a new code and waited until I finished and verified the account.

I think with customer service it depends on your luck who you get when they pick up. I don't think any network has rave customer service reviews. Look online and you'll see people whining about every company.

Who actually goes online and signs up to a forum just to say how great their customer service rep was at HSBC or wherever. But if you're p'eed off and need to vent, you definitely will.
sdduk2

my son is on three and i changed over to ID from three and the signal is … my son is on three and i changed over to ID from three and the signal is no different's at all we get about 40-50mb download and about 15-20mb upload.The only network that prioritize's is O2 asfaik.



I'm very glad to hear it.
But it does sound as like you just haven't been on whilst the network is busy.

I used to work for Carphone Warehouse, so know this all first-hand.
And it's not only O2. Vodafone do the same with TalkMobile too (another Carphone network).

I'm not saying it'll be all the time! As if there's enough bandwidth for everyone, it'll be fine!

Will be interesting how things pan out with Three taking over O2. Should all be advantageous. I just hope they keep all the 4G frequencies and don't try to consolidate all the network towers like EE did, making the network rubbish (with twice the customers).
Bought a £20 rolling data contract in December and cancelled right after activated the sim. They charge me for the second month £20+£16 for crossing my allowances. I called their customer service (South Africa?) twice after 30 minutes awaiting on the line, none of the staff admitted they have overcharged me. When I asked them to pass to a manager they cut the line. The worst customer service I have ever dealt with! Finally I have emailed them and they agreed to refund my line rental. I will never buy any of their line rental.
They charged me £73 quid for data even though i was on a 2GB tariff, in all the years i've been using mobile networks i've never had that kind of rip off experience.
ID is ****. I've been with the for a month and the network in inner city Leicester is ****. It erratically jumps between 0 and 4 bars before my very eyes all day every day. Sometimes the signal completely goes so I have to restart my phone. My plan is 4G and all I get is 3G?! (IP6s+, yes 4G is enabled in settings). Only with them because I don't know anything better for the £12.50 I pay for 6GB of slow ass data.
Sheikher

They charged me £73 quid for data even though i was on a 2GB tariff, in … They charged me £73 quid for data even though i was on a 2GB tariff, in all the years i've been using mobile networks i've never had that kind of rip off experience.



I'm on a shockproof contact. Soon as data ends it gets cut-off. How did you get charged £73?
Shame they don't do it for the call allowance... P.S. If you're rolling over often you might as well get a better tariff and save yourself some cash.
The reviews of iD Mobile on S21 are pretty scary s21.com/id-…htm
Be very careful with iD if my experience is anything to go by. Ordered a £7.50 sim on 1/1/16 expecting it to renew on 1/2/16 (get paid monthly so wanted the payment to always be 1st of month to ensure funds). Oh no..They then proceeded to take a further £7.50 on 20/1/16. Phoned CS to ask why and was told that a payment is taken 14-20 days after your renewal date every month. Explained I had now paid twice in the space of 20 days and asked them to point to this info on their website. The CS advisor looked for a few minutes and then admitted it wasn't there. I cancelled on the spot, came of the phone and then cancelled my DD with them. Thankfully i did as they then tried to take ANOTHER payment on 2/2/16. If thinking of joining I'd give it a long consideration.
Post a comment
Avatar
@
    Text