iD Mobile Deals

iD Mobile Deals & Discounts

41 hot deals
12Gb data with roll over to 22Gb max sim only 30 day contract at iD Mobile
188°
Found 7th OctFound 7th Oct
Summary
  1. Found 7th Oct
Hi, I called ID mobile this week as I was thinking of leaving to move to three who had a good price on a 12Gb Sim only deal. ID offered me a very good deal which I can’t seem to… Read more

It is not a deal. It may be offered to you as a one off but it is not available as a deal.

Also don't deal with these sharks. they will rip you off whenever they get the chance.

jnm216 h, 52 m ago

Perhaps you would like a bow around it too? : )

If it's not too much trouble my friend that would be nice

_bayz8th Oct

Rang them up and spoke with them now, they said they don't offer this plan …Rang them up and spoke with them now, they said they don't offer this plan and refused me and kept going on £12 8GB rolling plan and another non-rolling plan for £15 a month...Guess its time to switchover to a new network.

I got the same response so asked for my pac code

pengwyn8th Oct

I am sick of all these rollover deals they can roll off. Why can't a …I am sick of all these rollover deals they can roll off. Why can't a competitor to EE rival the 64gb for 14.50 that I've got in my 4g router.


Maybe they don't suit you, but they would be ideal for me. Just need to find one not on Three & with tethering (officially preferably). That said 20Gb on BT for next to nothing after cashback & Amazon GC is doing me just nicely!

chamblacha1 h, 49 m ago

When you're scrolling through loads of deals it's easier if the title is …When you're scrolling through loads of deals it's easier if the title is accurate. Your title makes no reference to it being a retention and yes I could have gone in a read it, but easier to discard if title correctly promotes the deal.


Perhaps you would like a bow around it too? : )
iD Mobile 1 month -  500 mins, 5,000 texts, 500MB 4g data (good for low users)
179°
Found 14th SepFound 14th Sep
Summary
  1. Found 14th Sep
For £3.99/mth you get 500 minutes (was 250), 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can … Read more

Am glad I read all of this.

Was actually considering this bunch, but apart from their poor practice of now giving half the data this month as they did last month, but at the same price - it sounds like they are total shysters.

truly awful company

iDmobile9 h, 13 m ago

Hi Jomay, we are disappointed to hear about your recent experience with iD …Hi Jomay, we are disappointed to hear about your recent experience with iD Mobile. We would like to help fix the problems you are facing. Please could you contact us via our social pages, https://www.facebook.com/idmobileuk/ or @ID_Mobile_UK



My problem (resetting a password) was eventually fixed, but it was a very frustrating experience. Here's what happened:

1) Called customer services; they said they cannot deal with it, I have to go to a Carphone warehouse shop (which is pretty inconvenient and took almost 1h of _my precious_ time).

2) The carphone warehouse shop assistent tells me he cannot do anything about it, not even a refund. He was very
friendly and called the ID mobile hotline insisting the issue should be fixed. He managed to get the tech team involved.

3) I didn't hear back for 3 business days. The clock was ticking on the 14 day statutory right to refund, so I called customer services again. He tried to send me to Carphone warehouse again. He was desperate to get rid of me and made several nonsense suggestions (like retrying the website which hadn't worked many times before). I had to insist that he contacts the tech team or escalates it somehow - otherwise I would need a refund and if nessecary I would pass on the matter to a small claims court. He almost hang up on me. Finally he gave in and contacted the tech team.

I think two days later the issue was fixed. ID Mobile didn't tell me (via text/email), I simply retried.

My suggestions:
a) give refunds more easily if you cannot deal with issues at the beginning of payg/contract. I hadn't spend any money on my payg sim yet.
b) communicate progress more clearly and when the problem is fixed.
c) create a ticket for the issue and track it. I think customer services didn't know I had called before, didn't know if tech support had looked into it and didn't know the status.
d) improve your tech backend or teach customer services how to deal with (common?) problems. It's ridiculous that the website didn't allow to reset the password for a payg account.

I'm not working for you, but it felt like I did.

fiqqer25th Sep

They recorded 2 missed payments for a deal I cancelled after 2 weeks, …They recorded 2 missed payments for a deal I cancelled after 2 weeks, which is showing up on my Expiran credit rating, which probably explains why I had one application for a loan rejected.


Hi Figger, we can help remove the late marks which have been recorded on your credit file. If you have returned your contract within the first 14 days we can look at removing the iD application off your credit report. Please could you get in contact with us via our social pages facebook.com/idm…uk/ or @ID_Mobile_UK

jomay15th Sep

I've just recently switched to ID Mobile payg and cannot recommend their …I've just recently switched to ID Mobile payg and cannot recommend their customer services.Some aspects didn't work properly for me at the beginning. Trying to get it resolved was a very frustrating experience. Customer services would send me to a Carphone Warehouse shop and the guys there said apparently couldn't do anything else but call ID Mobile again. Circles... running in circles.


Hi Jomay, we are disappointed to hear about your recent experience with iD Mobile. We would like to help fix the problems you are facing. Please could you contact us via our social pages, facebook.com/idm…uk/ or @ID_Mobile_UK

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Samsung galaxy A5 2017 £16.99 p/m 24 months £383.76 @ ID Mobile
19°
Found 5th SepFound 5th Sep
Summary
  1. Found 5th Sep
Amazing deal. great spec phone id mobile 600 minutes 1 gb data 5000 texts No upfront cost Enjoy people

Original Poster

louie-blue4 h, 36 m ago

Camera is very good. [Image] This was taken from a moving vehicle.

​nice bright pic. Think i get this in October when my sim only expires.

squeakybot56 m ago

​hows the camera. see theres no image stabilisation.


Camera is very good.
31920283-SSlx4.jpgThis was taken from a moving vehicle.

Original Poster

louie-blue21 m ago

I have an A5. Can't fault it.

​hows the camera. see theres no image stabilisation.

I have an A5. Can't fault it.

Original Poster

This should b getting hot in here. And its waterproof.
Samsung Galaxy A3 2017 24 Months £12.99 P/M Total £311.76 Free Phone iD Mobile
-90°
Found 5th SepFound 5th Sep
Summary
  1. Found 5th Sep
Samsung galaxy A3 2017 12.99 a month with possible 21 pound cashback (top cashback).

better than having to pay up front for the phone and add your sim only on top

SSD20011112 h, 14 m ago

Free phone means no upfront cost.


Free means, free! Free doesn't mean, no up front cost when the only thing this appears to offer you for your £12.99 a month is the phone - how is that free?! According to your deal you're getting a phone for nothing and paying £300+ for nothing!

not a bad deal. Don't forget the phone is free.

Is it just £12.99 for a phone or what?????

Original Poster

woldranger30 m ago

Free phone? Well what are you paying £12.99 a month for 2 years for??


Free phone means no upfront cost.
5gb 4G Data - 1000 Minutes - 5000 Texts @ iD Mobile  £10 Month
77°Expired
Found 30th AugFound 30th Aug
Summary
  1. Found 30th Aug
5gb 4G Data 1000 Minutes 5000 Texts 30 Days Sim £10 Month All pay monthly phone and SIM Only plans come with Data Rollover, capping andinclusive EU roaming.

777777730th Aug

Good deal but in most cases plusnet should offer better network coverage …Good deal but in most cases plusnet should offer better network coverage and faster internet (and 500 more minutes) for the same money.



Moved to Plusnet with two sims just over a week ago from Virgin. Even with full reception people can't get through and keeps going to voicemail after a silence of around 10 seconds. Turns out it is a well know network issue with Plusnet and I'm just one of many with the same problem. Customer service said they said they had fixed it for me but they didn't as still can't get calls but can make calls out. The 4G signal is terrible but was great with Virgin and both piggy backed on EE. Got my pac codes and moving elsewhere this week.

It is a good deal but it has been in the recommended SIM deals for the past three months.

Depends how you use your phone but my current SIM only 30 day rolling contract with iD is as follows:

• 1.5gb 4G Data
• 2000 Minutes
• 5000 Texts

+ Data Rollover and Bill Capping (optional)

Good deal but in most cases plusnet should offer better network coverage and faster internet (and 500 more minutes) for the same money.

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iD Mobile 500 mins, 500 MB, 5000 texts. Includes Data Rollover and Capping - £3.99
447°
Found 11th AugFound 11th Aug
Summary
  1. Found 11th Aug
Back to school deals. This is enough for the kids and capping too Existing - iD Mobile 500 mins, 500 MB, 5000 texts. iD have doubled the minutes of this plan - £3.99 New - iD… Read more

noeltech200016th Aug

id mobile ...Beware.. poor customer service . watch your credit rating …id mobile ...Beware.. poor customer service . watch your credit rating ...etc



Not just poor customer service - incompetent - after requesting termination of contract and paying for 2 additional months they still did nothing and were still taking money via direct debit. I refused to pay and they then took £130 from my bank account and gave me a bad credit rating which has affected it badly and I will continue to suffer for the next 5 years. This for a £5 deal. This feels like a burglary to me.

It is sold as one month rolling but they take out the equivalent of 2 years when you cancel - even within the notice period. The company is staffed by liars and crooks.
Edited by: "fiqqer" 19th Sep

NO NO NO UNDER NO CIRCUMSTANCES GO WITH THE **** COMPANY TO EXIST SINCE UMBRELLA COROPORATION..
I took out a SIM only deal with them to cancel it 7 days later, due to crap coverage in my area. Agreed on the phone and within t&cs this could be done without any issue. I destroyed the sin and I cancelled the direct debit but without telling me they continued to bill me. I called them 9 times over a 5month period each time took 30mins to get through to someone who had no idea to deal with my case. Each then told me not to worry it would be sorted.
Then they set the debt collectors on me for £25 I didn't owe them. After more phone calls and still no resolution, slaying them on Facebook and Twitter was the only way they would sort it. A **** COMPANY with a shocking attitude towards customers. So with all the time equalling a full days work and the stress of debt collectors they refused to offer me any compensation... use Plusnet they are cheaper and their customer service is amazing.

preecey1 h, 31 m ago

Unfortunately it does matter - Three and iD don't permit the use of their …Unfortunately it does matter - Three and iD don't permit the use of their SIMs in any 2G device, regardless of whether you plan to use the internet or not.Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.Your best bet would be to choose another network that allows 2G devices.That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.

Thank you for your help! This news is completely new to me haha :-)

chrisgunn12324 m ago

I believe they're 2G but would that matter if they don't use the internet? …I believe they're 2G but would that matter if they don't use the internet?


Unfortunately it does matter - Three and iD don't permit the use of their SIMs in any 2G device, regardless of whether you plan to use the internet or not.

Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.

Your best bet would be to choose another network that allows 2G devices.

That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.

preecey1 h, 51 m ago

I hope your parents' phones are 3G capable, not 2G only. The reason being …I hope your parents' phones are 3G capable, not 2G only. The reason being is that Three and iD SIMs won't work in 2G only phones.

I believe they're 2G but would that matter if they don't use the internet?
iD Mobile 500 mins, 1.5Gb 4g data, 5,000 texts messages (includes double mins) £5
327°Expired
Found 8th AugFound 8th Aug
Summary
  1. Found 8th Aug
For £5/mth you get the 500 minutes, 5,000 texts, 1.5GB 4G data on rollover. You can choose the one plan contract, meaning you can limit your bill to no more than £5 over the tariff… Read more

iDmobile18th Aug

Hi Winchman, great news; this has recently changed and you are now able to …Hi Winchman, great news; this has recently changed and you are now able to call one EU country from another EU country, inclusive in your plan!



too late for the customer. ID mobile were clearly trying to wiggle out of the EU requirements.

iDmobile2 h, 35 m ago

Hi Winchman, great news; this has recently changed and you are now able to …Hi Winchman, great news; this has recently changed and you are now able to call one EU country from another EU country, inclusive in your plan!



Thanks for that, thought it was odd in the first place as all the other networks include it as per the new roaming rules.

OB19th Aug

Do minutes roll over too?And is there a roll over limit?


Hi OB1, I mam afraid your minutes do not rollover, this is a feature for data only.

winchman10th Aug

One thing to mention with EU roaming on iDmobile. They charge if you …One thing to mention with EU roaming on iDmobile. They charge if you call/text another EU country(except UK) from the one you are roaming in.. It should come out of your inclusive minutes, got aa feeling they will have to change it.


Hi Winchman, great news; this has recently changed and you are now able to call one EU country from another EU country, inclusive in your plan!

noeltech20001 h, 18 m ago

i had a bad experience with them... they put a mark on my credit file with …i had a bad experience with them... they put a mark on my credit file with experion. I had sent the sim back under the 14 day cooling off period as I could not get reception at home. I had phoned ID and the said that was all ok .. then i got bills and i told them I had cancelled but they couldn't be told..wasted hours with them.. get your cancellation in writing from them....... Beware !!


Exactly this happened to me. They passed it on to a debt collection agency!
iPhone SE 32GB 1GB Data, 600 Mins/5000 Texts £16.99 P/M, 24 months - £407.76 @ iD Mobile
-139°Expired
Found 30th JulFound 30th Jul
Summary
  1. Found 30th Jul
Free upfront. On iD Mobile, part of cpw.

Any other good offers on the se?

Error44030th Jul

Because paying £400 for a phone and then £17 line rental is crazy, this is …Because paying £400 for a phone and then £17 line rental is crazy, this is spost to be a site for tight ****.


err....the £407 is the total cost over 24mths inc line rental.

Voted heat but could be better. Wouldn't personally get it myself (never been on that network and the data is too low).

puddles99993 h, 11 m ago

Got the 128gb one and 10gb of data for my son at 15.99 direct with EE …Got the 128gb one and 10gb of data for my son at 15.99 direct with EE retention squad

Erm, ok

superfreddy31 m ago

It's good, but the data is too low. I'd want at least 5GB

Got the 128gb one and 10gb of data for my son at 15.99 direct with EE retention squad
iD Mobile 2.5gb 4g data, 1,000 mins, 5,000 texts cheapest for 2.5gb data For £7/mth
263°Expired
Found 28th JulFound 28th Jul
Summary
  1. Found 28th Jul
For £7/mth you get 1,000 minutes, 5,000 texts and 2.5GB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your u… Read more

Atrocious company. Used them once for 2 weeks, got scammed by their deal which turned out to be outrageously expensive and they took over £100 direct from my bank when I cancelled within the 30 days.

And they still got debt collectors to chase me for the following months bill as they wanted 30 days notice! I probably now have a bad credit rating as I refused to pay them any more.

Avoid like the plague.
Edited by: "fiqqer" 1st Aug

I had a bad experience with ID

NO NO NO UNDER NO CIRCUMSTANCES GO WITH THE **** COMPANY TO EXIST SINCE UMBRELLA COROPORATION..
I took out a SIM only deal with them to cancel it 7 days later, due to crap coverage in my area. Agreed on the phone and within t&cs this could be done without any issue. I destroyed the sin and I cancelled the direct debit but without telling me they continued to bill me. I called them 9 times over a 5month period each time took 30mins to get through to someone who had no idea to deal with my case. Each then told me not to worry it would be sorted.
Then they set the debt collectors on me for £25 I didn't owe them. After more phone calls and still no resolution, slaying them on Facebook and Twitter was the only way they would sort it. A **** COMPANY with a shocking attitude towards customers. So with all the time equalling a full days work and the stress of debt collectors they refused to offer me any compensation... use Plusnet they are cheaper and their customer service is amazing.

adam2116

personally i avoid three and its subsidary ID mobile. my father works as … personally i avoid three and its subsidary ID mobile. my father works as a multi channel marketing manager - basically he visits all the supermarkets, malls and retail parks up and down the country - and he's experience with the three network is poor very poor. Most supermarkets , retail parks, and shopping centres are affiliated with Vodafone or o2, or EE - and goes without saying there signal strength is by far better than three / ID mobile. he is now with BT mobile - which is a lot better and works in most* places. - iv been monitoring these sim deals over the last few days - stick with plusnet


It really depends on the user. I find three to be the best for data speeds and reception where I tend to go, even O2 signal 2g is poor round my way, data speed is woeful. Same for Vodafone. EE is probably the best generally though. On three 4g I can get 80mbps down/26 up at home, that's faster than fibre! Tempted to replace my landline and broadband.

I've spent months battling with ID over poor network signal at my home.
They make claims of good network coverage but in reality it's poor if not non existent.
Their customer service is equally as bad.
iD Retention Deal £20pm (1 month rolling contract) - 2000 minutes / 5000 texts / 25gb data
-150°Expired
Found 18th JulFound 18th Jul
Summary
  1. Found 18th Jul
Well I phoned iD today to get more data and was offered The following for £20.00 (1 month rolling) 2000minutes 5000 texts 25GB data Including Data Rollover, Capping And Ro… Read more

iDmobile25th Jul

Hi alwayslovesabargain, we are disappointed to hear that you did not have …Hi alwayslovesabargain, we are disappointed to hear that you did not have a good experience with our Customer Service Team. Are you able to elaborate on what happened so we can feed this back to be addressed?


Well if you are a genuine iDMobile rep - very well done for posting on here - am impressed

alwayslovesabargain

Signal is not the best, runs on the 3 network so check coverage before … Signal is not the best, runs on the 3 network so check coverage before you buy, heads up customer services are appalling.


Hi alwayslovesabargain, we are disappointed to hear that you did not have a good experience with our Customer Service Team. Are you able to elaborate on what happened so we can feed this back to be addressed?

25GB on 1 month with a power of minutes and texts ? heat from me!

is the roaming EU only or all Takeaway countries ?

also what discounts/bundles/priceplan showing in myID ?

Original Poster

Ccontrol

I was with them, they were poor on the trains out of London going west. … I was with them, they were poor on the trains out of London going west. They had a lot dead spots, however when at home or other good spots I was hitting 60 mobs download speed and more. Left due to them binning my unlimited data account and changing it to 10gb at the same price. Only ever received poor customer services. However if nothing goes wrong you don't need them, then it doesn't matter how poor the customer services is.



Never knew they did unlimited data.....?

I was with them, they were poor on the trains out of London going west.

They had a lot dead spots, however when at home or other good spots I was hitting 60 mobs download speed and more.

Left due to them binning my unlimited data account and changing it to 10gb at the same price.

Only ever received poor customer services. However if nothing goes wrong you don't need them, then it doesn't matter how poor the customer services is.
iD Mobile Double minutes 5gb 4g rollover data, 1,000 mins instead of 500 and 5,000 texts! £10. Also the 250 mins deal has double minutes at 500 and 1.5gb 4g data £5
477°Expired
Found 8th JulFound 8th Jul
Summary
  1. Found 8th Jul
For £10/mth you get 1,ooo minutes, 5,000 texts and 5GB of 4G data on rollover. You can choose the one plan contract, meaning you can limit your bill to no more than £5 over the tar… Read more

ThatGuyy8th Jul

They don't let you switch. You would have to cancel and rejoin, I did so …They don't let you switch. You would have to cancel and rejoin, I did so and it wasn't worth the hassle because they seemed to keep on accidentally not ending the contract.

I phoned up and switched from one plan to another. It took about 5 minutes.

iDmobile21st Jul

Hi kevinyork, we are glad you were able to change your plan easily, if you …Hi kevinyork, we are glad you were able to change your plan easily, if you ever need anything just drop our Social Media Team a message over on Facebook or Twitter and they can help.

can you cap your usage, do they carry on charging for data when you run out or do the stop you from accessing data please

kevinyork

I got the email. Was on the 500gb tariff with 250 mins. Switched to the … I got the email. Was on the 500gb tariff with 250 mins. Switched to the 1.5gb tariff with 500 mins for the same £5 cost. Dead easy.


Hi kevinyork, we are glad you were able to change your plan easily, if you ever need anything just drop our Social Media Team a message over on Facebook or Twitter and they can help.

getsemail

Great start. Site is crashing when trying to apply. Not a wonderful first … Great start. Site is crashing when trying to apply. Not a wonderful first impression. Unable to get past first apply stage.


Hi there, we're sorry to hear this, it may help to clear the cache and cookies from your browser or use an alternative internet browser. Our Sales Team can be contacted on 0800 049 0250 if needed and they can help you place an order.

Anon32

ID Mobile can you tether with your network? Will you be kicked off if you … ID Mobile can you tether with your network? Will you be kicked off if you do?


Hi there, we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future. - iD Mobile
iD Mobile price match tpo 500 MB 4g data, 500 mins, 5,000 texts, good for low users (one month contract)
310°Expired
Found 8th JulFound 8th Jul
Summary
  1. Found 8th Jul
For £3.99/mth you get 500 minutes, 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your … Read more

Yes, got this deal all fine with no problems unlike the Gathering information Plusnet Time Out Scam.
Edited by: "ngs" 31st Jul

Is ID mobile a decent network?

My OH called to switch to this from the current £5 deal. The operator said they couldn't as this deal was for new customers but for £4 pm they could increase the minutes from 500 to 2000. A great deal.

drspa448th Jul

Has anyone successfully migrated from the old £4/m plan? There does not …Has anyone successfully migrated from the old £4/m plan? There does not seem to be any option to do this through their website or mobile app.Last time I tried phoning them about another issue, it was about an hour of being passed around before I was told they couldn't see or do anything more than what I was able to do through the website.


Called them up and asked them to either match the £3 or £4 TPO deal or give me my PAC code. They did offer to 'upgrade' me to the deal listed here, but wouldn't match TPO. All they did was offer what was available on the ID mobile site.

If only these cheap deals didn't always piggyback on Three. I want a backup for my Tablet but not Three as I have them on my main phone and their internet coverage is often a bit crap.
iD Mobile, 500 mins, 1.5gb 4g data, 5,000 texts (rolling 1 month contract) £5
-50°Expired
Found 17th JunFound 17th Jun
Summary
  1. Found 17th Jun
For £5/mth you get 500 minutes, 5,000 texts and 1.5GB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your unu… Read more

dijital

EE did unlimited minutes and texts, 4gb data, BT Sports, BT wifi for £5


how do you get this deal then please???

Original Poster

flashing

is this offer still on? is it free call between ee and id Sim? not sure … is this offer still on? is it free call between ee and id Sim? not sure if I should buy a new mobile with pay as go or buy a monthly contract with a mobile phone? what's your guys thoughts? Any good phone or contract to recommend?



You have 250 mins to call uk numbers beginning 01, 02, 03 and 074 to 079

Edited by: "Anon32" 18th Jun

dijital

EE did unlimited minutes and texts, 4gb data, BT Sports, BT wifi for £5



​is this offer still on? is it free call between ee and id Sim? not sure if I should buy a new mobile with pay as go or buy a monthly contract with a mobile phone? what's your guys thoughts? Any good phone or contract to recommend?

TAZMANUK

plus net did 1500 mins unlimited text 4gb data 30 day £10.00 per month



EE did unlimited minutes and texts, 4gb data, BT Sports, BT wifi for £5

TAZMANUK

plus net did 1500 mins unlimited text 4gb data 30 day £10.00 per month



​Not really a fair comparison when it's twice the price.
If you want to compare your deal then you should compare to ID's deal for £10/month, 5gb data, 500mins and unlimited texts, you also get rollover data or capped spend.
Can't comment on Plus Net as I've never used them and I don't know anyone that has, but ID have been great to me over the last 2 years.
iD Mobile (Three) 30 day - 2000mins/5000txt/5GB (4G) (Rollover) £10
658°Expired
Found 31st MayFound 31st May
Summary
  1. Found 31st May
Until Wed 14 June You can get this iD Mobile* Sim. And it's for new and existing customers (who are out of contract). For £10/mth you get 2,000 minutes, 5,000 texts and 5GB of 4G … Read more

iDmobile2nd Jun

Hi fiqqer, if you were you on a 30 day plan then this could be cancelled …Hi fiqqer, if you were you on a 30 day plan then this could be cancelled with 30 days notice, did you exceed your allowances to incur a larger than expected bill?



I was told when I phoned up to complain that I no longer had internet access that I had gone 10mb over my limit. And I would not be able to renew the package until the month had lapsed, and that my options were to pay per MB. So I told them that the package was not suitable for me and therefore I gave notice that I was cancelling my subscription there and then. For that 10mb over, ID mobile took £130 direct from my bank account and still pursued me for the following month's payment, even though the sim was blocked and I had already migrated to a new provider. £130 for 10mb is worse than a scam its crooked.

iDmobile

Hi Ajibee, we can try and get this done for you to offer both features, … Hi Ajibee, we can try and get this done for you to offer both features, can you contact us on social media with your account details? facebook.com/idmobileuk / twitter.com/id_mobile_uk


Thank you iDMobile for replying - I don't have an account, and have just signed up my family for five sims on BT Mobile (on their EE network) each with 6GB/unlimited/unlimited for £42 per month, no rollover, but I can manage all sims on one place and set a spending limit on each one too.

It just seems strange when I tried to sign up for iDMobile that one has to choose between either Rollover or Shockproof - neither of which seems incompatible with the other, hence my query as to why this is presented as a binary choice. Perhaps something to feedback to your marketing folk.

Thanks again for replying.

seanmorris100

Loads people voting hot as it looks good i thought the same but you need … Loads people voting hot as it looks good i thought the same but you need to use an app to call and text people.... its not like a normal sim. Check out the reviews its horrible.



Hi seanmorris100, our app gives you billing information however it is not required to call and text people. iD mobile is a normal SIM service so not sure how you have this opinion.

Loads people voting hot as it looks good i thought the same but you need to use an app to call and text people.... its not like a normal sim. Check out the reviews its horrible.

Ajibee

Why is not (apparently) possible to have a shockproof cap and data … Why is not (apparently) possible to have a shockproof cap and data rollover on the same plan?There is no obvious reason why this should be the case - data rollover is an attractive feature, while, given ID's reputation, shockproof billing seems necessary.



Hi Ajibee, we can try and get this done for you to offer both features, can you contact us on social media with your account details?

facebook.com/idm…euk / twitter.com/id_…_uk
iPhone SE 16gb £16.99 p/m £407.76 @ id mobile
-114°Expired
Found 25th MayFound 25th May
Summary
  1. Found 25th May
This is the 16gb version on ID mobile who use 3 mobile. £16.99 per month. No upfront cost. 1GB data / 5000 texts / 600 mins. (They do an option for £15.99 a month but you only g… Read more

£279 on PAYG

Original Poster

ForestGrump

Looking at getting an SE for my son best deals I've seen are a 32gb from … Looking at getting an SE for my son best deals I've seen are a 32gb from John Lewis for 339.Or a 16gb from O2 refresh for around 170.



I can only see this for £288 on o2 refresh as they only have 32gb version. So once you pay that off upfront it doesn't leave much for your sim deal compared to this deal. Or am I missing something?

Ice cold surely with iPSE still available on O2 Refresh sub £155...

Looking at getting an SE for my son best deals I've seen are a 32gb from John Lewis for 339.
Or a 16gb from O2 refresh for around 170.
iD Mobile 500 mins, 1.5gb 4g data and 5,000 texts £5 one month rolling contract
240°Expired
Found 15th MayFound 15th May
Summary
  1. Found 15th May
For £5/mth you get 500 minutes, 5,000 texts and 1.5GB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your unu… Read more

Been with iD for over 12 months and have had zero issues. Take the bad reviews with a pinch of salt - it's like anything, you only ever hear folks moaning about something and never praising it. Any anyway, just cancel it after a month if you're not happy, it's not the end of the world.

hassanomar

Please don't pretend to be bothered about it now - I rang your company no … Please don't pretend to be bothered about it now - I rang your company no less than 50times and never got a resolution. Your CS is terrible. There was no use of the sim and the person on the phone when cancelling confirmed to me at the time when I rang that there was no outstanding balance. Even if there was, you have the opportunity to inform me by call / text / letter / email - did you do any of these? No! Just screwed up my credit with a completely fictitious charge and as a result my house purchase fell through. The fact that I'm not alone which is even more representative of what a terrible company you are.



Hi hassanomar, we are sorry to hear that your experience with our Customer Service Team was not great. We aim to provide a first-class service to all of our customers and if you did not receive this, we would like to apologise. If you would like us to feed your comments back to our Customer Service Team Managers, please drop us a message on Facebook and we can do so.

facebook.com/idmobileuk
twitter.com/id_mobile_uk

paulandpam1

I was nearly going to go for this deal until I read the Trust pilot … I was nearly going to go for this deal until I read the Trust pilot reviews with page after page of disgruntled customers.https://uk.trustpilot.com/review/www.idmobile.co.uk?page=7It may only be a Fiver a month but I'm not becoming another 'victim' of theirs.



Hi paulandpam1,

We know that Trustpilot shows a negative opinon however, most UK networks have the same sort of posts and scores, this doesn't represent all the customers.

We work to help any customer who has a problem, so please do not be put off and feel free to get in touch on Facebook or Twitter.

facebook.com/idmobileuk
twitter.com/id_mobile_uk

I was nearly going to go for this deal until I read the Trust pilot reviews
with page after page of disgruntled customers.
https://uk.trustpilot.com/review/www.idmobile.co.uk?page=7
It may only be a Fiver a month but I'm not becoming another 'victim' of theirs.

iDmobile

Hi hassanomar, its unfortunate that you had this experience, for any … Hi hassanomar, its unfortunate that you had this experience, for any returns within 14 days you would only be charged for the service your received which is why the bill of £1.80 would have been produced. Normally this would have been taken by direct debit however if the direct debit was cancelled before the account was cleared, it would remain outstanding.



​Please don't pretend to be bothered about it now - I rang your company no less than 50times and never got a resolution. Your CS is terrible. There was no use of the sim and the person on the phone when cancelling confirmed to me at the time when I rang that there was no outstanding balance. Even if there was, you have the opportunity to inform me by call / text / letter / email - did you do any of these? No! Just screwed up my credit with a completely fictitious charge and as a result my house purchase fell through. The fact that I'm not alone which is even more representative of what a terrible company you are.
Iphone 7 32gb £25.99 per month, upfront £49.99 600 mins and 4gb data - iD Mobile
1003°Expired
Found 11th MayFound 11th May
Summary
  1. Found 11th May
Iphone 7 25.99 per month, upfront 49.99 600 mins and 4gb data 32GB model - loop

bunkum100

Great deal and very tempted but the shocking reviews of iD mobile are … Great deal and very tempted but the shocking reviews of iD mobile are putting me off. I know most people only write a review when something bad happens but still.Edit: just did a search on Trustpilot for all the other mobile providers and all the reviews are 1 out of 5 too.



I was with iD on payg for a fair while and had no problems, network speed/4G coverage was good and the app to track usage was nice and simple.

rajoka

ORDERED ON SATURDAY BUT HAVEN'T RECEIVED ANY RESPONSE FROM ID MOBILE . … ORDERED ON SATURDAY BUT HAVEN'T RECEIVED ANY RESPONSE FROM ID MOBILE . CALLED CUSTOMER SERVICE THEY TRANSFERRED ME TO THREE DIFFERENT DEPARTMENTS BUT STILL CAN CHECK THE ORDER STATUS .


Just Spoke to ID mobile now they say it was an error on uswitch website .

ORDERED ON SATURDAY BUT HAVEN'T RECEIVED ANY RESPONSE FROM ID MOBILE . CALLED CUSTOMER SERVICE THEY TRANSFERRED ME TO THREE DIFFERENT DEPARTMENTS BUT STILL CAN CHECK THE ORDER STATUS .

gvb67

​If you go through uswitch it's still 49.99, a uswitch special



Yes but it diverts you to id mobile it shows £79.99

Came here for the deal, stayed for the comments and willy-waving...
250 minutes - 5000 texts - 250mb 4G data - 1 month contract £4.00 @ ID Mobile
-109°Expired
Found 5th MayFound 5th May
Summary
  1. Found 5th May
ID Mobile 250 minutes 5000 texts 250mb 4g data (data rollover) 1 month contract Great Value 4G Plans Three great value 4G plans available on SIM only and pay monthly with the la… Read more

Quids

No idea why this is so cold, but for what it's worth I've popped some … No idea why this is so cold, but for what it's worth I've popped some heat on.




uk.trustpilot.com/rev….uk

Great deal. I can't believe it's gone negative.

jnm21

Only if you are selfish; not for me does not mean cold. You could have a … Only if you are selfish; not for me does not mean cold. You could have a relative who never uses data - 250 minutes a month for £4 is good.EDIT: heck where can you get unlimited texts for £4 per month?



yes that's true but sadly the site doesn't work that way, always the big picture with them and the retailer

eslick

Would you not think the comment above answers your question?


Only if you are selfish; not for me does not mean cold. You could have a relative who never uses data - 250 minutes a month for £4 is good.

EDIT: heck where can you get unlimited texts for £4 per month?
Edited by: "jnm21" 5th May
It's Back! iD Mobile uswitch exclusive 1,000 mins, 5,000 texts, 3gb 4g data! Data rolls over for £8
-124°Expired
Found 2nd MayFound 2nd May
Summary
  1. Found 2nd May
Sim which comes out top for medium users. If you're new to iD Mobile or soon to be out of contract with it, this cheap deal could be for you given that for the vast majority 3GB is… Read more

Does anyone know if after the 15th June you will be able to use the 30 day sim only contracts in Europe at no extra cost.

furlan

Same happened with me (and a lot of customers as well):" I have been … Same happened with me (and a lot of customers as well):" I have been billed a bill of 75 pounds for going just going over my cap by a few MBs and a few minutes. they promised that I wouldn't be able to go over.Awful reap off company don't dare sign up. complete crooks. I am trying to find a way of terminating my contract. ... I should be dedicating my time to vlog and deter people from signing up to this vile company. the reason we sign up to cheap contracts is not to be ripped off by vile company's like these. where am I meant to get 75 pounds without offsetting my other monthly bills. I am so angry. "Ridiculous company's behaviour !!! AVOID AT ALL



Hi furlan, we provide our app that allows any customer to view their allowances to avoid exceeding them and prevent any unwanted charges. Our ShockProof plans do have caps to limit additional charges.

blaze

The upgrade page doesn't offer the same deals, just more expensive ones. … The upgrade page doesn't offer the same deals, just more expensive ones. For example, you currently have a sim offer for £5pm which offers 1.5GB of data, the upgrade alternative is 1GB of data for the same price. The same applies to most of the deals on the sim only upgrade path, the offers on your normal non-upgrade website are better for sim only changes. The likes of this offer also isn't available (which I guess is more understandable). I appreciate getting an answer by phoning you is probably better but I've attempted to contact you via your website but never got any sort of reply, what's the point in providing that option if no-one is monitoring your emails? At the moment I use giffgaff for my work phone and iD for my personal phone (into the final month of my 24m contract which I now want to switch to a 30 day rolling one instead), pretty much everything giffgaff related can be done via their website or app, iD requires me to call to get the same offers others get or if I decide I'm not needing to use my sim for a month I have to call to cancel first.



Hi blaze, can you contact us on Facebook or Twitter so we can look into this for you, we'll try to find a good deal for you.

facebook.com/idmobileuk
twitter.com/id_mobile_uk

iDmobile

Hi furlan, unfortunately most mobile networks have similar ratings on … Hi furlan, unfortunately most mobile networks have similar ratings on Trustpilot.Have you encountered any issue with us directly, let us know if you need any help by contacting us on social media if that's convenient for you.facebook.com/idmobileuktwitter.com/id_mobile_uk



Same happened with me (and a lot of customers as well):

" I have been billed a bill of 75 pounds for going just going over my cap by a few MBs and a few minutes. they promised that I wouldn't be able to go over.
Awful reap off company don't dare sign up. complete crooks. I am trying to find a way of terminating my contract. ... I should be dedicating my time to vlog and deter people from signing up to this vile company. the reason we sign up to cheap contracts is not to be ripped off by vile company's like these. where am I meant to get 75 pounds without offsetting my other monthly bills. I am so angry. "

Ridiculous company's behaviour !!! AVOID AT ALL

iDmobile

Hi Blaze, have you checked your upgrade options on our app or spoken with … Hi Blaze, have you checked your upgrade options on our app or spoken with the upgrades team? We will be able to help you find a deal if it is available on our site.



The upgrade page doesn't offer the same deals, just more expensive ones. For example, you currently have a sim offer for £5pm which offers 1.5GB of data, the upgrade alternative is 1GB of data for the same price. The same applies to most of the deals on the sim only upgrade path, the offers on your normal non-upgrade website are better for sim only changes. The likes of this offer also isn't available (which I guess is more understandable).

I appreciate getting an answer by phoning you is probably better but I've attempted to contact you via your website but never got any sort of reply, what's the point in providing that option if no-one is monitoring your emails?

At the moment I use giffgaff for my work phone and iD for my personal phone (into the final month of my 24m contract which I now want to switch to a 30 day rolling one instead), pretty much everything giffgaff related can be done via their website or app, iD requires me to call to get the same offers others get or if I decide I'm not needing to use my sim for a month I have to call to cancel first.
ID Mobile 5gb of data 500 mins and 5000 texts plus data rollover £10pm plus £5.25 off (tcb)
-119°Expired
Found 17th AprFound 17th Apr
Summary
  1. Found 17th Apr
iD Pay Monthly SIM Only GoTo (4G) - 1 month £10.00 500 minutes 5000 texts 5GB data Data Rollover Data Rollover is a free feature on all iD GoTo plans. It automatically rolls over … Read more

dan_is_the_man01

Three


they might be using three but you will get worser data speed and signal then three

also my sister cancelled theses last year and took 6month to cancel it but they tried chasing for the money but because she had proof she had cancelled they backed off

to beware when you come to cancelling because I bet I be getting the same problem when I do cancel mine
Edited by: "accyuklad" 19th Apr

do not go with theses

the signal always drops a lot or cant get internet data and I still got 1year of contract so I decided I not waiting that long I got a Vodafone new contract so I now no longer using id sim card and today I get a charge for £3 add on when I'm not even using the simcard

so it seems to me if they not making more money then the contract you joined they will make money by making it look like you wanted a bolt on

Thank you

iDmobile

Hi rutters, if you get your PAC from Tesco, you can move your number … Hi rutters, if you get your PAC from Tesco, you can move your number across to iD once your account is active by using my.idmobile.co.uk.



Tempted by this but bad reviews are putting me off...

rutters

If I switch from Tesco can I keep my number?


Hi rutters, if you get your PAC from Tesco, you can move your number across to iD once your account is active by using my.idmobile.co.uk.

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