iD Mobile Deals

iD Mobile Deals & Offers

49 hot deals

All iD Mobile Deals, Discounts & Sales for February 2018

Buy the new Sony Xperia XA2 - £19.99pm x 24 months - and get a pair of Sony headphones (WH-H800/h.ear on 2 Mini Wireless), worth £169.99. @ id mobile
42°
Found 15th FebFound 15th Feb
Buy a new xperia xa2 and receive a pair of Sony headphones worth £169.99 If you're one of those kinda people who likes to be locked in to a contract for 24 months, and like free gi… Read more
The good thing with ID is Wifi Calling works like Three, you won’t find the other resellers gaining access, not even Virgin on EE.
Original Poster
iDmobile1 m ago

Oh no IramE, we're disappointed to hear this from you. Can you give us any …Oh no IramE, we're disappointed to hear this from you. Can you give us any other information on if you have ever been with us or experienced a problem yourself?


Hello id mobile, because I've posted this, is there any chance of a bit of commission?! Nod nod wink wink
Oh no IramE, we're disappointed to hear this from you. Can you give us any other information on if you have ever been with us or experienced a problem yourself?
Avoid avoid avoid! Just read the reviews online about the network and save yourself the hassle.

It would've been a good deal had it not been with I'd.
Original Poster
sdoherty10004 m ago

You don’t get tickets though


No I know, I don't know why that picture is there, come on supermods sort this sh!t out. Lol
Google pixel 2 4gb data Id mobile for £753.75 Google Pixel 2 4gb data ID mobile £129.99 up front 25.99pm x 24months £753.75 total cost
-230°Expired
Found 30th JanFound 30th Jan
4GB 4G Data 600 mins 5000texts 24 months 129.99 up front 25.99 a month 753.75 in total 64gb Google pixel in 3 colours. Girlfriend is with Id mobile and had no complaints. Tempt… Read more
Get dealGet deal
ahenners2 h, 56 m ago

They are not the same network. ID are an MVNO running off the 3 network, …They are not the same network. ID are an MVNO running off the 3 network, but they are completely separate companies.


NETWORK being the operative word..... They are. They're not the same company, no... but that's not what I said.

Do IDMobile have any of their own towers ? Multiplexers ? BSS' ? No. They use three's. Therefore it's the same network.
Edited by: "daskapital" 31st Jan
shonkygeeza7 h, 51 m ago

Would love to find a sim free deal on the XL 128


Currys are doing it with £130 off
daskapital8 h, 53 m ago

three and IDMobile are the same network.


They are not the same network. ID are an MVNO running off the 3 network, but they are completely separate companies.
Would love to find a sim free deal on the XL 128
yeah just a 30 sec search on uswitch shows far better deals
2.25GB, 250 Mins, 5000 SMS @ iD Mobile £5
463°
Found 25th JanFound 25th Jan
As title says! Seems HUKD breaks the link. Here is the cashback friendly link... https idmobile .co.uk /buy?deal=92266513
Order, Thanks!!!
Tethering is not officially supported as it can use a large amount of data up but can be used if you monitor your allowance using our app or website.

If you are on a SIM only monthly plan you can request disconnection using our app so this would be done at your convenience.
Do they allow tethering?
my 3 kids each have the £5 a month contract with iD and no problems here.
Well according to the coverage checker my wife who is on 3 should have a excellent signal on her 4g phone. But in reality it hovers between 0 and 1 bar.
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Sim only deal - £3.99 (1 month contracy) - 500 mins / 5000 texts / 500mb data - iD Mobile
239°
Found 22nd JanFound 22nd Jan
500 mins, 5000 texts, 500MB (1 month contract)
Get dealGet deal
Should have grabbed this when they were doing 1MB of data for the same price..
SFconvert23rd Jan

You were lucky it wasn't more, this is the reason why I'd never consider a …You were lucky it wasn't more, this is the reason why I'd never consider a contract on a child's phone. One of the benefits of giffgaffs is due to the free giffgaffs calls, they can always call or text you if their credit or goodybag has run out.


If you are all on giff gaff!
Loads of these piggyback networks offer free on-net calls and texts.

They can just jump onto free wifi anywhere with no credit and call/text with Whatsapp etc!

I think their £5 deal with 2.25GB data or Plusnet's 1.5GB is much better value.
Common.Sense22 h, 12 m ago

Make her pay for your own stupidity. She will soon learn responsibility. …Make her pay for your own stupidity. She will soon learn responsibility. Why is she watching YouTube videos instead of studying? Ban YouTube from a phone and force her to use a computer, if she wants to watch videos. Poor parenting should be considered.


Wow, you're a bundle of joy
mail-stephens2 h, 46 m ago

We bought my Dad a Doro mobile when he lost his sight, but it's been …We bought my Dad a Doro mobile when he lost his sight, but it's been difficult to find a SIMO tariff with a low monthly cost that still gives a generous amount of minutes and data - he doesn't text but the 'assistance' button sends a text with coordinates when activated, and the phone syncs over data to MyDoro which allows us to remotely manage his contacts, reminders and shortcut buttons.


I guess you need one of Plusnet £5 a month offers. Got one earlier this month with 1.5GB data, 1000mins and 1000texts. This should do for low usage, shouldn't it? Plus you can set the max spend to be as low as £2
We bought my Dad a Doro mobile when he lost his sight, but it's been difficult to find a SIMO tariff with a low monthly cost that still gives a generous amount of minutes and data - he doesn't text but the 'assistance' button sends a text with coordinates when activated, and the phone syncs over data to MyDoro which allows us to remotely manage his contacts, reminders and shortcut buttons.
This sim is worth £5 pm
500MB data thats a JOKE! You will need extra £10p/m to compliment that data, for 24 months, thats an extra £240, so the total cost will be £724.76
What's wrong with this one then?

Haven't had an LG phone since the G2 that didn't develop a fault.

G3, G4, and G5 all had problems.

Still like LG phones mind. Is this one more solid?
Original Poster
Kei138 m ago

£15 per month (24 months), no upfront cost then I'll bite. I'm …£15 per month (24 months), no upfront cost then I'll bite. I'm after the LG V30 also, as I cannot stand the curved display of the Samsung smartphones, that serve absolutely no function at all. They might as well curve it more around the back and top and bottom where you'll see even less and call it 100% screen/body ratio.

I'm not keen on Samsung phones.
£15 per month (24 months), no upfront cost then I'll bite.

I'm after the LG V30 also, as I cannot stand the curved display of the Samsung smartphones, that serve absolutely no function at all. They might as well curve it more around the back and top and bottom where you'll see even less and call it 100% screen/body ratio.
Edited by: "Kei1" 4th Jan
Huawei P10 Plus Dual 20MP Leica Camera 64GB 6GB RAM 3yr warranty (Gold) *Upgrade Deal* 600min 1GB Data £17.99/mth Zero upfront cost @ ID Mobile
271°
Found 29th Dec 2017Found 29th Dec 2017
Sadly not for new ID Mobile customers, but I just looked and got this fantastic upgrade deal so worth checking out if you are a customer and want a great deal on a pretty good came… Read more
Get dealGet deal
You have to be with them 6 months until you can upgrade. I couldn't get this deal because I'd only been with them 5 month. I'm eligible to upgrade now but the offers aren't great so I'm waiting it out hoping lol if not I'll buy a hand set right, works out alot cheaper.
Original Poster
NocturnELL21 m ago

Sorry i didnt explain that well. As i am not a ID mobile customer i was …Sorry i didnt explain that well. As i am not a ID mobile customer i was thinking about getting a cheap 1 month sim with them. Then once i have an account with ID I could hopefully have access to the deal you have posted.


That does make more sense! Not sure if it's still available, I switched my SIM only deal which means I don't get upgrade offers again for a month so I can't check.
jazzuk77726th Jan

Of course not, it was never on a 1 month deal, that would make the phone …Of course not, it was never on a 1 month deal, that would make the phone £17.99!



Sorry i didnt explain that well. As i am not a ID mobile customer i was thinking about getting a cheap 1 month sim with them. Then once i have an account with ID I could hopefully have access to the deal you have posted.
Original Poster
NocturnELL8 h, 8 m ago

Is this deal still live? If so do you reckon i could get this deal if I …Is this deal still live? If so do you reckon i could get this deal if I take out a 1 month sim? cheers


Of course not, it was never on a 1 month deal, that would make the phone £17.99!
jazzuk7777th Jan

What do you think of it so far?



Is this deal still live? If so do you reckon i could get this deal if I take out a 1 month sim?
cheers
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HotUKDealsPromo
HotUKDealsPromo 
iD Mobile - 2.25GB 4g data (rollover), 250 mins, 5,000 texts
232°
Found 26th Dec 2017Found 26th Dec 2017
Great fow low minute users as there is a decent amount of data. I know it's iD so customer service could be crap. 250 mins 5,000 texts 2.25 GB 4g data You can choose to limit yo… Read more
It is possible to reduce the cap to £1 if you know what you're doing. The website does not validate the contents of the form being posted back to the server - simply edit the page and change the correct variable to 1.00.



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33112969-3Szri.jpg
Edited by: "psynnott" 22nd Jan
fiqqer22 h, 58 m ago

fiqqer1 s agoI cancelled within 2 weeks. They took no notice and …fiqqer1 s agoI cancelled within 2 weeks. They took no notice and continued to charge - they then took out 15x the initial payment when I instructed the bank to stop the payment after two months of taking payment for no service. I didn't just pay them. They robbed me then gave me a bad credit rating anyway.


Three options -

a) Follow their complaints procedure... once it gets to the ombudsman they'll either fix it or the ombudsman makes them.
b) A polite but pointed e-mail to the CEO also helps clear these type of things up faster too...
c) Be nice to the nerdy guy in CPW store, they'll have access to internal contacts and numbers to fix things.
Original Poster
fiqqer1 h, 21 m ago

fiqqer1 s agoI cancelled within 2 weeks. They took no notice and …fiqqer1 s agoI cancelled within 2 weeks. They took no notice and continued to charge - they then took out 15x the initial payment when I instructed the bank to stop the payment after two months of taking payment for no service. I didn't just pay them. They robbed me then gave me a bad credit rating anyway.


Take legal action against them
wildecat2 h, 13 m ago

You have to pay them occasionally dear. They even take card payment via …You have to pay them occasionally dear. They even take card payment via their website and app.



wildecat2 h, 13 m ago

You have to pay them occasionally dear. They even take card payment via …You have to pay them occasionally dear. They even take card payment via their website and app.


fiqqer1 s ago

I cancelled within 2 weeks. They took no notice and continued to charge - they then took out 15x the initial payment when I instructed the bank to stop the payment after two months of taking payment for no service. I didn't just pay them. They robbed me then gave me a bad credit rating anyway.
fiqqer3rd Jan

unfortunately I got tempted by a deal on this site. How I wish I hadn't. …unfortunately I got tempted by a deal on this site. How I wish I hadn't. I now have a bad credit rating because of them. All for the sake of a £5 "deal". Steer well clear.


You have to pay them occasionally dear.
They even take card payment via their website and app.
Huawei P10 PLUS NO upfront £15.99/month /  24 month contract £383.76 , 300 mins,5000 texts,500mb data.@ iD Mobile
493°Expired
Found 24th Dec 2017Found 24th Dec 2017
Huawei P10 PLUS £15.99/month NO upfront 24 month contract, 300 mins,5000 texts,500mb data. Doesn't get much cheaper. £383.76 over 2 years.
Any movement guys ?
JCobbs10 h, 27 m ago

.... Time will tell, £384 for 24 months is mad! Sim free retails for £449 a ….... Time will tell, £384 for 24 months is mad! Sim free retails for £449 at CPW (Parent company). Considering the standard P10 (non plus) tariffs were more expensive I'm going with pricing error on this one. Most companies will cancel the order if they spot the error before dispatch.


Thank you that makes me feel better- I came back to order it after realising how good a deal it was!
Well I'm not desperate - it's for the missus - she dropped her phone in the sink and of course she can not longer FaceBook with it, I'm already paying £10/month with GiffGaff so an extra £5.99 made this deal seem very good (I was even going to stretch to the £17.99 for the 1Gb data version!)
She can use her laptop for FaceBook in the meanwhile (the phone stills works as a phone, texting isn't easy as the screen can't quite work), so I guess I should wait for the sales...
aLV4261 h, 5 m ago

Appreciate the info (I think - as you have just made my decisions even …Appreciate the info (I think - as you have just made my decisions even harder now!). I don't want to wait, but I reckon if I do I'll get a better deal, ah the curse of HotUKdeals!


And just to make your decision even harder I would also look into the Huawei Honor 9 (Currently £299 for dual sim on amazon) and Honor V10 both great alternatives at a cheaper price point. Unless your desperate I would wait for the P11 announcement (Estimate - Feb 2018) will see further price drops on the mentioned devices.
samran12315 m ago

it will be honoured, I think it's their stock running low, just after the …it will be honoured, I think it's their stock running low, just after the post the blue went off line and now black and gold!

.... Time will tell, £384 for 24 months is mad! Sim free retails for £449 at CPW (Parent company). Considering the standard P10 (non plus) tariffs were more expensive I'm going with pricing error on this one. Most companies will cancel the order if they spot the error before dispatch.
iD Mobile 500 mins, 5,000 texts, 500MB 4g data on roll over - great for low users
77°Expired
Found 24th Nov 2017Found 24th Nov 2017
For £3.99/mth you get 500 minutes, 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll y… Read more
Tom014 h, 1 m ago

Way better …Way better deal..https://www.uswitch.com/mobiles/sim_only_deal/d4ca3749cddc4697b239a45b0161895304b8235a?comparison=cz1tb250aGx5X2Nvc3QmcD0vbW9iaWxlcy9jb21wYXJlL3NpbV9vbmx5X2RlYWxzLyZwbz0z


Well that depends on your usage.
ID mobile 3gb SIM Only £7 250 minutes 5000 texts 30-day
73°Expired
Found 24th Nov 2017Found 24th Nov 2017
250 minutes 5000 texts 3GB data (4g)
When you are abroad (in EU) you need to make sure that data roaming is on. The coverage depends on 3rd party provider and your phone (2G or 3G Phone are normally sucks!) as you are in roaming and nothing to do with ID.
The reception from ID is terrible abroad & unacceptable i was in France, Marseilles for a week with family, all family members had ID contract and non of us were able to receive calls and use data in fact had no reception at all, contacted ID couldn't find a single issue.
week passed with frustration and disappointment.
Heat, I use these. I think I pay £8 a month for more minutes but the data rolls over every month (6GB max)
iD Pay Monthly Black Friday special -  1 Month SIM, 250 Minutes, 5000 Texts, 2.25GB 4G Data £5 per month @ iD Mobile
370°Expired
Found 23rd Nov 2017Found 23rd Nov 2017
Great price for a low use sim from iDMobile. 2.5GB for £5 with a 30 day contract is not to be sniffed at in my opinion! Terms Our plansAll pay monthly phone and SIM Only… Read more
Editor Get dealGet deal
iDmobile7 m ago

Hi neilm22, we're sorry to hear that you had poor coverage in your area …Hi neilm22, we're sorry to hear that you had poor coverage in your area but glad that you were able to cancel your contract within 14-days, we would hate for you to pay for something you can use. Please drop our Social Media Team a message so they can look into covering the £1.11 for you. iD Mobile.facebook.com/idmobileuk/twitter.com/id_mobile_uk


I have messaged. It was actually £1.22 ha ha.
These sorts of gestures actually show what sort of company you are. I was gutted to have no reception because 2.25gb would have been good for my wife's contract because most months she hardly uses 250mb (mostly on wifi) but it's good to have that data just in case all for only £5. Should my 3 reception improve I would definitely look at joining your network again with 1 or 2 contracts.
neilm221st Jan

I cancelled my contract. Reception was non existent in my house. Didn't …I cancelled my contract. Reception was non existent in my house. Didn't use the SIM and still got charged £1.11. Classy.


Hi neilm22, we're sorry to hear that you had poor coverage in your area but glad that you were able to cancel your contract within 14-days, we would hate for you to pay for something you can use. Please drop our Social Media Team a message so they can look into covering the £1.11 for you.
iD Mobile.
I cancelled my contract. Reception was non existent in my house. Didn't use the SIM and still got charged £1.11. Classy.
iDmobile10 h, 49 m ago

Hi LaTercia, I am afraid you would be unable to port your number from one …Hi LaTercia, I am afraid you would be unable to port your number from one iD account to another, that's correct.We couldn't guarantee that a ''triangular port' (where you port to another network, then back to us) would be sucessful, howsoever, can advise that this has worked for many customers in the past. Taking this risk would be at your own discretion.If you need any further advice then please do not hesitate to contact our Social Media Team over on Facebook or Twitter, they are always more than happy to help. iD Mobile.facebook.com/idmobileuk/twitter.com/id_mobile_uk


Sounds a bit iffy doing a port with ID then, but actually quite glad you don't let customers switch to a better tariff as it prompted me to move elsewhere which gives me a better deal and with a good network, so worked out well.
LaTerciaReal13th Dec

Thought it might be worth asking here...I'm on a ID £5 tariff from a while …Thought it might be worth asking here...I'm on a ID £5 tariff from a while back and on triple data but they've just sneakily reduced it to double (it was only meant to last a year and it's been longer so they're free to do that), so this deal would be good, but...I presume they won't let me port my number to a new contract. So will I be safe porting out to a PAYG and porting back in? Timing will presumably be important to avoid paying too much on the PAYG (which I'll have to credit) and to not run the ID contracts concurrently for too long. Main thing is I can't risk losing my number.


Hi LaTercia, I am afraid you would be unable to port your number from one iD account to another, that's correct.

We couldn't guarantee that a ''triangular port' (where you port to another network, then back to us) would be sucessful, howsoever, can advise that this has worked for many customers in the past. Taking this risk would be at your own discretion.

If you need any further advice then please do not hesitate to contact our Social Media Team over on Facebook or Twitter, they are always more than happy to help.

iD Mobile.

iD Mobile 2.5GB 4g data, 5,000 texts, 250 mins £6 a month
255°Expired
Found 17th Nov 2017Found 17th Nov 2017
For £6/mth you get 250 minutes, 5,000 texts and 2.5GB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your un… Read more
Original Poster
seaniboy6 h, 59 m ago

With1000 mins £7 …With1000 mins £7 https://www.uswitch.com/mobiles/sim_only_deal/d9862046998a4d958b26f1cb134e63463f250ae9?comparison=c3Q9c3RhbmRhcmQmcz1iZXN0c2VsbGVyJnA9L21vYmlsZXMvY29tcGFyZS9zaW1fb25seV9kZWFscy8mcG89Mg==


Even better than on their website
Does unused data roll over with Plus Net too?
jomay21 m ago

Yep, I've complained here previously about their customer services. That …Yep, I've complained here previously about their customer services. That said, there was an ID Mobile rep on here trying to help and listen.


There is/was, however I would say that may be more about trying to cover their own ass and present themselves in a positive light.

The comments that really concerned me were of others credit reports being messed up over paltry amounts. To me that is a serious concern and sounds much too big of a risk even though it's a good deal.
unidentified12 h, 51 m ago

Previous comments from other users here had suggested they are/were …Previous comments from other users here had suggested they are/were shysters.


Yep, I've complained here previously about their customer services. That said, there was an ID Mobile rep on here trying to help and listen.

Maybe that's a good sign and their customer services is improving? If everything works their app/website actually seem pretty good and useful (more options/info/slicker than three's).
iD Mobile Black Friday Black Tag event now live e.g. Samsung Galaxy S8 from £29.99 per month with no upfront cost
77°Expired
Found 17th Nov 2017Found 17th Nov 2017
Just a heads up that iD Mobile's black tag (Black Friday) event started today and is going on for at least 10 days, in some cases longer. No doubt people will post individual deals… Read more
Get dealGet deal
I was worried about getting this deal after looking up iD mobile on Trustpilot and seeing they got an average of 1.5.
But then I noticed Vodafone has 0.5, EE 1.6 and O2 1.1, so maybe it's not something to worry about.

Anyway, I've not found LG G6 for £22 (1 GB) or £24 (2GB) with £0 upfront anywhere else, so I might just go for it.
Went to 4gb at 26.00
TAZMANUK17th Nov

Waiting to see what carphone warehouse reveals, they currently have issues …Waiting to see what carphone warehouse reveals, they currently have issues with there site...


Not great...
TAZMANUK17th Nov

A few months back S8 on 02 was over 4gb for £29.00 sadly I was still in …A few months back S8 on 02 was over 4gb for £29.00 sadly I was still in contract so missed the deal


It's £29 for 12gb at the moment on o2...
Seems like a good deal for LG G6 - no upfront either.
Free (and easy!) 50% data upgrade on iD Mobile on £5mth pay monthly deal to 1.5GB inc.rollover (maybe other deals too?)
169°Expired
Found 17th Nov 2017Found 17th Nov 2017
Worth posting as people used to complain here once on iD you couldn't switch to a better deal without switching away and then back, but you obviously can now - just switched from t… Read more
Get dealGet deal
Just checked my app only offering the extra data with less minutes?? Down from 500 mins to 250!
Thanks
Original Poster
jayzee11 h, 57 m ago

Hello can you use this deal as a new customer? Thanks


Yes, but it's not an upgrade it's just the deal at the moment. It used to be difficult as an existing customer to switch to a new better deal on iD if one came out like this one previously - now it's not, hence me flagging it up.
Hello can you use this deal as a new customer? Thanks
Original Poster
jimjim793 m ago

when i phoned to leave sighting a better deal else where convince me to …when i phoned to leave sighting a better deal else where convince me to stay by offering 2000 mins5000 txt2GB data£5 a month rolling contractmight be worth a shot for some of you,


Wow. TBH the original deal seems good enough, does what I need, not going to get greedy
12Gb data with roll over to 22Gb max sim only 30 day contract at iD Mobile
186°Expired
Found 7th Oct 2017Found 7th Oct 2017
Hi, I called ID mobile this week as I was thinking of leaving to move to three who had a good price on a 12Gb Sim only deal. ID offered me a very good deal which I can’t seem to… Read more
Get dealGet deal
It is not a deal. It may be offered to you as a one off but it is not available as a deal.

Also don't deal with these sharks. they will rip you off whenever they get the chance.
jnm216 h, 52 m ago

Perhaps you would like a bow around it too? : )

If it's not too much trouble my friend that would be nice
_bayz8th Oct

Rang them up and spoke with them now, they said they don't offer this plan …Rang them up and spoke with them now, they said they don't offer this plan and refused me and kept going on £12 8GB rolling plan and another non-rolling plan for £15 a month...Guess its time to switchover to a new network.

I got the same response so asked for my pac code
pengwyn8th Oct

I am sick of all these rollover deals they can roll off. Why can't a …I am sick of all these rollover deals they can roll off. Why can't a competitor to EE rival the 64gb for 14.50 that I've got in my 4g router.


Maybe they don't suit you, but they would be ideal for me. Just need to find one not on Three & with tethering (officially preferably). That said 20Gb on BT for next to nothing after cashback & Amazon GC is doing me just nicely!
chamblacha1 h, 49 m ago

When you're scrolling through loads of deals it's easier if the title is …When you're scrolling through loads of deals it's easier if the title is accurate. Your title makes no reference to it being a retention and yes I could have gone in a read it, but easier to discard if title correctly promotes the deal.


Perhaps you would like a bow around it too? : )
iD Mobile 1 month -  500 mins, 5,000 texts, 500MB 4g data (good for low users)
173°Expired
Found 14th Sep 2017Found 14th Sep 2017
For £3.99/mth you get 500 minutes (was 250), 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can … Read more
HairyPotter16th Oct

truly awful company


Hi HairyPotter, is there a particular reason you feel this way? Is there anything we can help with?

- iD Mobile
unidentified20th Oct

Am glad I read all of this.Was actually considering this bunch, but apart …Am glad I read all of this.Was actually considering this bunch, but apart from their poor practice of now giving half the data this month as they did last month, but at the same price - it sounds like they are total shysters.


Hi Unidentified, our deals do change on a regular basis, while we may offer less data this month, it is always subject to change.

- iD Mobile
jomay10th Oct

My problem (resetting a password) was eventually fixed, but it was a very …My problem (resetting a password) was eventually fixed, but it was a very frustrating experience. Here's what happened:1) Called customer services; they said they cannot deal with it, I have to go to a Carphone warehouse shop (which is pretty inconvenient and took almost 1h of _my precious_ time).2) The carphone warehouse shop assistent tells me he cannot do anything about it, not even a refund. He was very friendly and called the ID mobile hotline insisting the issue should be fixed. He managed to get the tech team involved.3) I didn't hear back for 3 business days. The clock was ticking on the 14 day statutory right to refund, so I called customer services again. He tried to send me to Carphone warehouse again. He was desperate to get rid of me and made several nonsense suggestions (like retrying the website which hadn't worked many times before). I had to insist that he contacts the tech team or escalates it somehow - otherwise I would need a refund and if nessecary I would pass on the matter to a small claims court. He almost hang up on me. Finally he gave in and contacted the tech team.I think two days later the issue was fixed. ID Mobile didn't tell me (via text/email), I simply retried.My suggestions:a) give refunds more easily if you cannot deal with issues at the beginning of payg/contract. I hadn't spend any money on my payg sim yet.b) communicate progress more clearly and when the problem is fixed.c) create a ticket for the issue and track it. I think customer services didn't know I had called before, didn't know if tech support had looked into it and didn't know the status.d) improve your tech backend or teach customer services how to deal with (common?) problems. It's ridiculous that the website didn't allow to reset the password for a payg account.I'm not working for you, but it felt like I did.


Hi jomay,

We are disapointed to hear that our Customer Service Team sent you into your local Carphone Warehouse Store, you're aware that they are unable to help and we understand that this must have been frustrating.

We apologise for the way in which our Customer Service Team handled your issues, it is not acceptable to pass you from pillar to post.

We would like to feed your experience back to our Customer Service Team Managers, are you able to drop our Social Media Team a message? They can be found over on Facebook or Twitter.

iD Mobile.
Am glad I read all of this.

Was actually considering this bunch, but apart from their poor practice of now giving half the data this month as they did last month, but at the same price - it sounds like they are total shysters.
truly awful company
Samsung galaxy A5 2017 £16.99 p/m 24 months £383.76 @ ID Mobile
18°Expired
Found 5th Sep 2017Found 5th Sep 2017
Amazing deal. great spec phone id mobile 600 minutes 1 gb data 5000 texts No upfront cost Enjoy people
Get dealGet deal
Original Poster
louie-blue4 h, 36 m ago

Camera is very good. [Image] This was taken from a moving vehicle.

​nice bright pic. Think i get this in October when my sim only expires.
squeakybot56 m ago

​hows the camera. see theres no image stabilisation.


Camera is very good.
31920283-SSlx4.jpgThis was taken from a moving vehicle.
Original Poster
louie-blue21 m ago

I have an A5. Can't fault it.

​hows the camera. see theres no image stabilisation.
I have an A5. Can't fault it.
Original Poster
This should b getting hot in here. And its waterproof.
Samsung Galaxy A3 2017 24 Months £12.99 P/M Total £311.76 Free Phone iD Mobile
-90°Expired
Found 5th Sep 2017Found 5th Sep 2017
Samsung galaxy A3 2017 12.99 a month with possible 21 pound cashback (top cashback).
Get dealGet deal
better than having to pay up front for the phone and add your sim only on top
SSD20011112 h, 14 m ago

Free phone means no upfront cost.


Free means, free! Free doesn't mean, no up front cost when the only thing this appears to offer you for your £12.99 a month is the phone - how is that free?! According to your deal you're getting a phone for nothing and paying £300+ for nothing!
not a bad deal. Don't forget the phone is free.
Is it just £12.99 for a phone or what?????
Original Poster
woldranger30 m ago

Free phone? Well what are you paying £12.99 a month for 2 years for??


Free phone means no upfront cost.
5gb 4G Data - 1000 Minutes - 5000 Texts @ iD Mobile  £10 Month
77°Expired
Found 30th Aug 2017Found 30th Aug 2017
5gb 4G Data 1000 Minutes 5000 Texts 30 Days Sim £10 Month All pay monthly phone and SIM Only plans come with Data Rollover, capping andinclusive EU roaming.
777777730th Aug

Good deal but in most cases plusnet should offer better network coverage …Good deal but in most cases plusnet should offer better network coverage and faster internet (and 500 more minutes) for the same money.



Moved to Plusnet with two sims just over a week ago from Virgin. Even with full reception people can't get through and keeps going to voicemail after a silence of around 10 seconds. Turns out it is a well know network issue with Plusnet and I'm just one of many with the same problem. Customer service said they said they had fixed it for me but they didn't as still can't get calls but can make calls out. The 4G signal is terrible but was great with Virgin and both piggy backed on EE. Got my pac codes and moving elsewhere this week.
It is a good deal but it has been in the recommended SIM deals for the past three months.
Depends how you use your phone but my current SIM only 30 day rolling contract with iD is as follows:

• 1.5gb 4G Data
• 2000 Minutes
• 5000 Texts

+ Data Rollover and Bill Capping (optional)
Good deal but in most cases plusnet should offer better network coverage and faster internet (and 500 more minutes) for the same money.
iD Mobile 500 mins, 500 MB, 5000 texts. Includes Data Rollover and Capping - £3.99
447°Expired
Found 11th Aug 2017Found 11th Aug 2017
Back to school deals. This is enough for the kids and capping too Existing - iD Mobile 500 mins, 500 MB, 5000 texts. iD have doubled the minutes of this plan - £3.99 New - iD… Read more
noeltech200016th Aug

id mobile ...Beware.. poor customer service . watch your credit rating …id mobile ...Beware.. poor customer service . watch your credit rating ...etc



Not just poor customer service - incompetent - after requesting termination of contract and paying for 2 additional months they still did nothing and were still taking money via direct debit. I refused to pay and they then took £130 from my bank account and gave me a bad credit rating which has affected it badly and I will continue to suffer for the next 5 years. This for a £5 deal. This feels like a burglary to me.

It is sold as one month rolling but they take out the equivalent of 2 years when you cancel - even within the notice period. The company is staffed by liars and crooks.
Edited by: "fiqqer" 19th Sep 2017
NO NO NO UNDER NO CIRCUMSTANCES GO WITH THE **** COMPANY TO EXIST SINCE UMBRELLA COROPORATION..
I took out a SIM only deal with them to cancel it 7 days later, due to crap coverage in my area. Agreed on the phone and within t&cs this could be done without any issue. I destroyed the sin and I cancelled the direct debit but without telling me they continued to bill me. I called them 9 times over a 5month period each time took 30mins to get through to someone who had no idea to deal with my case. Each then told me not to worry it would be sorted.
Then they set the debt collectors on me for £25 I didn't owe them. After more phone calls and still no resolution, slaying them on Facebook and Twitter was the only way they would sort it. A **** COMPANY with a shocking attitude towards customers. So with all the time equalling a full days work and the stress of debt collectors they refused to offer me any compensation... use Plusnet they are cheaper and their customer service is amazing.
preecey1 h, 31 m ago

Unfortunately it does matter - Three and iD don't permit the use of their …Unfortunately it does matter - Three and iD don't permit the use of their SIMs in any 2G device, regardless of whether you plan to use the internet or not.Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.Your best bet would be to choose another network that allows 2G devices.That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.

Thank you for your help! This news is completely new to me haha :-)
chrisgunn12324 m ago

I believe they're 2G but would that matter if they don't use the internet? …I believe they're 2G but would that matter if they don't use the internet?


Unfortunately it does matter - Three and iD don't permit the use of their SIMs in any 2G device, regardless of whether you plan to use the internet or not.

Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.

Your best bet would be to choose another network that allows 2G devices.

That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.
preecey1 h, 51 m ago

I hope your parents' phones are 3G capable, not 2G only. The reason being …I hope your parents' phones are 3G capable, not 2G only. The reason being is that Three and iD SIMs won't work in 2G only phones.

I believe they're 2G but would that matter if they don't use the internet?