IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
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IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579

41
Found 28th MayEdited by:"jasmipa"
Same deal as posted here before with O2 Refresh deal

- £99 upfront
- ask O2 to unlock the phone
- pay back the loan for the phone
- cancel the contract
Community Updates
Buy the P20 or P20 Pro directly from O2 by 30 May to get a free JBL Clip 2 worth £34.99 or a free JBL Flip 4 worth £119.99 (respectively). Excludes Pay As You Go. Offer while stocks last, subject to availability. No cash or alternatives. Offer may be withdrawn or amended at any time. Terms apply,
O2 DealsO2 voucher

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Top comments
broke_with_expensivetaste28th May

Was it within 14 days? If so, you can cancel without being charged. They …Was it within 14 days? If so, you can cancel without being charged. They have no right for the first month if cancelled within cooling off period



The amount of times I read this on every refresh deal and the amount of mins I spent on the phone..........I can assure you this is not the case!

Simple way for me if I was EVER to do it again, receive the device,

PUT THE O2 SIM IN THE DEVICE (I would HIGHLY recommend this for any proof of purchase / unclock code etc etc) and If you are keeping / using the device,

call o2 customer service with the actual sim in the device (annoying cause you have to open the box if you want to sell it on but this is how o2 works for the device to be registered on the network or they will give you a hard time with what ever it is you are doing!) and

instead of just 14 days or 30 days notice just get the PAC and transfer / port the number to a pay as you go. This will end the contract pretty much immediately on the number transfer and avoid any cancellation / any advisor wasting your time for the next 2 weeks. If you have another network sim to hand great! otherwise there was the option of transfering the contract to pay as you go but you have to wait for the o2 sim in the post (3-5 days exc weekend) and then transfer, meaning you will pay few days charges.

If you dont want to wait the 14/30 days and calling o2 / worrying is it cancelled etc......... I recommend the above.

good thing is the calls are recorded on o2 (I was told) so if they promise you anything and it dont happen you can refer to the phone call, also keep dates / times / advisor name and department they work in

Good deals but be prepared to be on the phone to o2 etc etc.
Edited by: "spuddybuddy" 29th May
Wish it was as simple as your 4 steps.
Good luck
41 Comments
Wish it was as simple as your 4 steps.
Good luck
Decent price if you can be bothered with this and mark on credit file.
Seems like a pretty good deal but I don’t like trusting O2 to cancel the airtime in exchange for a credit check. If it were just this price for the phone with the JBL speaker then it’d be a bargain.
Never had issue with passing their credit check. Heat
Bear in mind you might also have to factor in first minth line rental. Happened to me with the pre order piece and they would not agree to refund even though I used the sim only to cancel the contract.
Elbandito44 m ago

Bear in mind you might also have to factor in first minth line rental. …Bear in mind you might also have to factor in first minth line rental. Happened to me with the pre order piece and they would not agree to refund even though I used the sim only to cancel the contract.


Was it within 14 days? If so, you can cancel without being charged. They have no right for the first month if cancelled within cooling off period
broke_with_expensivetaste28th May

Was it within 14 days? If so, you can cancel without being charged. They …Was it within 14 days? If so, you can cancel without being charged. They have no right for the first month if cancelled within cooling off period


Cant remember exactly as I had to wait with collection as I was abroad. I think the contract starts with the despatch date not collection date? If the latter then definitely within 14 days b7t for the first one I am not 100% sure
burns942 h, 5 m ago

Decent price if you can be bothered with this and mark on credit file.


I agree there is a bit of messing about with this but unless you are doing lots of these I wouldn't worry about the mark on your credit file unless you default on it somehow. Otherwise, it's just like any other mobile contract.
Elbandito7 m ago

Cant remember exactly as I had to wait with collection as I was abroad. I …Cant remember exactly as I had to wait with collection as I was abroad. I think the contract starts with the despatch date not collection date? If the latter then definitely within 14 days b7t for the first one I am not 100% sure


I believe dispatch date so maybe they were in the right then

Just something to keep in mind for next time
Bought (contract upgrades for family) 5x P20 Pro's from O2. They all unlocked. No need to request code from O2.
broke_with_expensivetaste28th May

Was it within 14 days? If so, you can cancel without being charged. They …Was it within 14 days? If so, you can cancel without being charged. They have no right for the first month if cancelled within cooling off period



The amount of times I read this on every refresh deal and the amount of mins I spent on the phone..........I can assure you this is not the case!

Simple way for me if I was EVER to do it again, receive the device,

PUT THE O2 SIM IN THE DEVICE (I would HIGHLY recommend this for any proof of purchase / unclock code etc etc) and If you are keeping / using the device,

call o2 customer service with the actual sim in the device (annoying cause you have to open the box if you want to sell it on but this is how o2 works for the device to be registered on the network or they will give you a hard time with what ever it is you are doing!) and

instead of just 14 days or 30 days notice just get the PAC and transfer / port the number to a pay as you go. This will end the contract pretty much immediately on the number transfer and avoid any cancellation / any advisor wasting your time for the next 2 weeks. If you have another network sim to hand great! otherwise there was the option of transfering the contract to pay as you go but you have to wait for the o2 sim in the post (3-5 days exc weekend) and then transfer, meaning you will pay few days charges.

If you dont want to wait the 14/30 days and calling o2 / worrying is it cancelled etc......... I recommend the above.

good thing is the calls are recorded on o2 (I was told) so if they promise you anything and it dont happen you can refer to the phone call, also keep dates / times / advisor name and department they work in

Good deals but be prepared to be on the phone to o2 etc etc.
Edited by: "spuddybuddy" 29th May
Bigspin13 m ago

Bought (contract upgrades for family) 5x P20 Pro's from O2. They all …Bought (contract upgrades for family) 5x P20 Pro's from O2. They all unlocked. No need to request code from O2.


And where's mine then?
Elbandito40 m ago

Cant remember exactly as I had to wait with collection as I was abroad. I …Cant remember exactly as I had to wait with collection as I was abroad. I think the contract starts with the despatch date not collection date? If the latter then definitely within 14 days b7t for the first one I am not 100% sure


I tried this argument with 2 different O2 CS reps but neither would budge...
Berkeli_28th May

And where's mine then?


Bigspin28th May

Bought (contract upgrades for family) 5x P20 Pro's from O2. They all …Bought (contract upgrades for family) 5x P20 Pro's from O2. They all unlocked. No need to request code from O2.



I'm your long lost uncle... Been chilling in Nigeria for a while but I'm back now.
Edited by: "Templar_101" 28th May
I assume you can't cancel online?
Avoid. Not worth the hassle. O2 refresh cancellations are a nightmare. They took £800 out of my account. I already paid the phone contract. They said I left the contract early and it was an early termination fee. After weeks of arguing, they admitted they were at fault. Nigthmare!!
Done these in the past. They do work, but be prepared to phone O2 alot to chase things up lol. Heat given for the deal
spuddybuddy2 h, 41 m ago

The amount of times I read this on every refresh deal and the amount of …The amount of times I read this on every refresh deal and the amount of mins I spent on the phone..........I can assure you this is not the case!Simple way for me if I was EVER to do it again, receive the device, PUT THE O2 SIM IN THE DEVICE (I would HIGHLY recommend this for any proof of purchase / unclock code etc etc) and If you are keeping / using the device,call o2 customer service with the actual sim in the device (annoying cause you have to open the box and want to sell it but this is how o2 works for the device to be registered on the network or they will give you a hard time with what ever it is you are doing!) and instead of just 14 days or 30 days notice just get the PAC and transfer / port the number to a pay as you go. This will end the contract pretty much immediately on the number transfer and avoid any cancellation / any advisor wasting your time for the next 2 weeks. If you have another network sim to hand great! otherwise there was the option of transfering the contract to pay as you go but you have to wait for the o2 sim in the post (3-5 days exc weekend) and then transfer, meaning you will pay few days charges.If you dont want to wait the 14/30 days and calling o2 / worrying is it cancelled etc......... I recommend the above.good thing is the calls are recorded on o2 (I was told) so if they promise you anything and it dont happen you can refer to the phone call, also keep dates / times / advisor name and department they work inGood deals but be prepared to be on the phone to o2 etc etc.


I've had 5 o2 refresh phones and only once I was given a headache by a sales staff who was trying to be cocky saying I can't cancel and need to pay the first month or return the phone. Best way to do it is get the phone then just go on live chat and say you want to cancel and pay off the phone. They will do it on the spot without any further questions.
Edited by: "broke_with_expensivetaste" 28th May
Ridiculously tempted by this. Torn between it and sticking with my Pixel 2.
I took advantage of a similar offer on a Galaxy S6 a couple of years ago. I think the phone was about £250. It didn't go particularly smoothly, but in the end because O2 made a mistake on the billing I complained and got an extra £50 back. I'm sure there were others that had the same result. At the end of the day it wasn't a simple transaction but it worked out really well.
Save 50 quid for a battered credit rating?
Think I'll pass.
broke_with_expensivetaste28th May

Was it within 14 days? If so, you can cancel without being charged. They …Was it within 14 days? If so, you can cancel without being charged. They have no right for the first month if cancelled within cooling off period



I don't think cooling off period applies if you purchased in a retail store.

It does if you purchased online or over the phone via the Distance Selling Regulations.

It's all to do with viewing and touching the devife, seeing it in person and working before walking out of the store.

With online or over the phone you don't have the same luxury hence the extra protection of the 14 days.
mikeyfive1 h, 13 m ago

Save 50 quid for a battered credit rating?Think I'll pass.


There were no problems with credit, it was due to them not cancelling the rental in the right way, so the final bill was incorrect and I duly complained. Did it all online, no drama.
O2 refresh is a good way to get the phone for a decent price and Apart from the hassle if you can put up with it..... The p20 Pro is a very very good phone. My first Huawei and I recommend it.
Noveed1 h, 13 m ago

I don't think cooling off period applies if you purchased in a retail …I don't think cooling off period applies if you purchased in a retail store.It does if you purchased online or over the phone via the Distance Selling Regulations. It's all to do with viewing and touching the devife, seeing it in person and working before walking out of the store. With online or over the phone you don't have the same luxury hence the extra protection of the 14 days.


Thought it would still apply if you order/pay for the contract online and pick up instore
uk_lawyer5 h, 56 m ago

Ridiculously tempted by this. Torn between it and sticking with my Pixel 2.


But why? Such a minor upgrade.. Says the man who upgraded from Oneplus 5t to 6 just last week
Lots of hassle , and still too much price , heard about Moto g6 plus ?
mikeyfive10 h, 22 m ago

Save 50 quid for a battered credit rating?Think I'll pass.


Where have you seen this, in this colour, SIM free, I'll be kind and let you off the free speaker, for £629?
Looks like the speaker goes for £70-80 on ebay.
mikeyfive10 h, 42 m ago

Save 50 quid for a battered credit rating?Think I'll pass.


Battered? Hardly. Especially if you have no plans for any other loan in the next few months. What's the point of having a pristine credit file if you can't use it profitably?
Edited by: "bozo007" 29th May
Great deal, but it took me 9 months to get my refund for airtime they took after I cancelled.
broke_with_expensivetaste28th May

Never had issue with passing their credit check. Heat


It’s not about passing their credit check for most of us here (that’s not the hard bit)... it’s about not being able to cancel properly and worst case them agreeing, cancelling the DD then sending collections after you and the trouble that ensues.
Can you cancel airtime and just pay for the phone monthly
bozo0076 h, 19 m ago

Battered? Hardly. Especially if you have no plans for any other loan in …Battered? Hardly. Especially if you have no plans for any other loan in the next few months. What's the point of having a pristine credit file if you can't use it profitably?


He probably missed out the phrase 'for the risk of' (a battered credit rating). There have been some horror stories of O2 being horrendous to deal with.
phantomx2 h, 36 m ago

Can you cancel airtime and just pay for the phone monthly


No, you can't unfortunately. You need to pay for it in full if you'll be cancelling the airtime.
Berkeli_29th May

But why? Such a minor upgrade.. Says the man who upgraded from Oneplus 5t …But why? Such a minor upgrade.. Says the man who upgraded from Oneplus 5t to 6 just last week


I agree with you in some respects, however I'm not sure it's a totally minor upgrade. The camera appears to be quite significant and the screen is a monumental difference. I would agree however if I was coming from an XL!

Are you happy you upgraded from the 5T to the 6? I am also tempted by the 6, as long as the camera is decent. That was also one of the biggest complaints of the previous OnePlus'. I had an older one, think it was the 3T from memory.
uk_lawyer49 m ago

I agree with you in some respects, however I'm not sure it's a totally …I agree with you in some respects, however I'm not sure it's a totally minor upgrade. The camera appears to be quite significant and the screen is a monumental difference. I would agree however if I was coming from an XL!Are you happy you upgraded from the 5T to the 6? I am also tempted by the 6, as long as the camera is decent. That was also one of the biggest complaints of the previous OnePlus'. I had an older one, think it was the 3T from memory.



I just bought the OP6 and yeah the camera is a lot better although I did upgrade from the OP3 so you'd expect it to be.
Any one know if I order it by other website but i've done upgrade can I redeem this speaker too?
Now comes with a free Kodak mini 2 printer.

Are you able to pay the full cost upfront then cancel the contract when the phone arrives?
No I rather have a monthly payments. So I think its no any chance to get extra "toy"
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