Intel Core i5-13600KF Desktop Processor 14 cores (6 P-cores + 8 E-cores) 24M Cache, up to 5.1 GHz - £273.29 @ Amazon Spain

Heed this warning. Do Not order expensive goods from Amazon Spain, Amazon Germany, etc. unless you are comfortable with the risk of having effectively No Warranty,

Neither Amazon.es or Amazon.de will assist you with returning faulty goods to them from the UK.

They will not provide a prepaid return label, insisting that you cover the shipping expenses and promise to reimburse you once they receive the item. However, they will never receive it because neither branch will supply you with any of the documents necessary to pass either countries respective customs enforcement.

Spanish customs in particular are an absolute nightmare and never have I encountered such backwards policy. In order for the Spanish customs service to release your parcel they demand the following:

- That you upload a copy of your CN23 export document, and Amazon invoice to the Adtpostales website (which is janky.)

- They will also require you to print, sign, and then scan and upload Import documents.

- Both of these things require you to register as a customer of Adtpostales by creating an account;

- However, you can't register for Adtpostales without a Spanish ID number (NIF/NIE) - which as Brits, we don't have.

- If you are as fortunate as I am to have a Spanish friend who will loan you their ID, then you can register, but then;

- They will require you to upload a Scanned copy of that person's ID, which is a bit extreme.

- And finally, if you manage to jump through all of these hoops, Spanish Customs will then charge you admin fees as well as Import Duty (21% rate) -- Even on Returned Faulty Goods -- Which you will have to try and claim back later.

You may read this and think "that's mental" - but in reality you shouldn't have to do any of this.

Under Spanish Tax Agency regulations, Amazon Spain as the recipient are supposed to be responsible for handling the import of the item (they are sent a letter in the post with instructions on how to release the goods to them.) However, Amazon simply do not give a toss and will not perform any of their legal obligations to release the parcel from customs.

Even if you contact the executive support team via Jeff@amazon.com they will tell you that it's not their problem and send you repeated automated replies stating they can only issue a refund once they receive the item.

If you are lucky enough that the item is low value (below a few hundred pounds) they might write it off -- but they will definitely not write off anything expensive or "ticket" items.

You will have no other option but to raise a chargeback or use Section 75 of the Consumer Credit Act and hope the Payment processor sides with you, which will almost certainly result in Amazon banning your account - and they are very good at keeping you banned on alternate accounts using their big data.

Ordered phone from Amazon Spain, box came empty. Amazon don't care, UK police don't care. You can fly out and report it to Spanish police. Be careful ordering from abroad.

Hi. Can someone explain how this works. Do all 14 work together?