iPads Reduced in Price with 3 Year Guarantee at John Lewis
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iPads Reduced in Price with 3 Year Guarantee at John Lewis

175
Found 16th Nov 2013
There was a previous posting regarding this but the deal was offering 2 year warranties. The John Lewis website is now offering 3 year warranties and price cuts on a number of iPad models. They will also match the £30 discount that Tesco online are offering on the new iPad Air models but the big thing for me is the 3 year warranty on all their iPads.

I ordered a black 32gb wifi Air model yesterday and got it for £449 under their 'Never Knowingly Undersold' policy (normal price £479 : you claim the £30 back when you receive your iPad and are satisfied with it). This included the 3 year guarantee and free postage. Not bad..

175 Comments

How do you get the £30 off , thanks

Looks bleak on their site for the new mini with retina display. Presumably they haven't received stock yet

Original Poster

@ snoopy. I contacted their customer services by email and gave them details of the tesco offer and asked if they would price match. They replied a short time later saying they would. They gave me a reference number to quote when I received the iPad and said they would then process the £30 refund
Edited by: "ceemac57" 16th Nov 2013

Click on the Never knowingly undersold button at the bottom of the page and enter
the tesco Cash back offer.

Original Poster

Just to clarify this: There are 3 year guarantees with all of their iPads, reduced pricing on some older models, and free UK postage on all.

I assume their Never Knowingly Undersold policy would apply to everything as well but I'm not certain of that.
Edited by: "ceemac57" 16th Nov 2013

I bought 2 ipad mini last week for my daughters xmas can i ask for cashback and i was told 2 years warranty

Original Poster

@ Gordy: I don't represent John Lewis's so I can't advise you on that one I'd ask their customer service team though.

ceemac57

@ Gordy: I don't represent John Lewis's so I can't advise you on that … @ Gordy: I don't represent John Lewis's so I can't advise you on that one I'd ask their customer service team though.


Thanks ive sent an email about the warranty but ithink the discounts on the ipad air

Cracking deal. 3 year guarantee worth it even at full price. But hurry, the 3 year guarantee offer ends 28th November, 1 day after the Tesco £30 code expires. I think the Currys/PC World cashback (which JL will also Poice Match) expires nearer Xmas but it's still worth hurrying if you can to get it by 28th November for that Guarantee.

Gordy, you can still use the 'never knowingly undersold' option up to 28 days after purchase. Not sure about the guarantee but it has got to be worth a try. John Lewis' customer service is excellent.

Twice I tried john lewis to price match ipad with tesco they say they can't price match code offers

So I sent them a message on their website. asking whether they would Price-Match the Tesco offer of £30 off. This is the reply I got from them. It tells me nothing but that they have no stock online.
I then rang my local store this morning and they located one from another store. It will now take a couple more days to make a fresh Price-Match claim to find out if they will match Tesco!!!

Thank you for your price match enquiry.
Unfortunately we do not have stock of the Apple iPad mini with Retina display, Apple A7, iOS 7, 7.9”, Wi-Fi, 32GB, Silver at the moment. Should this product come back in to stock we will happily consider future price match requests. Alternatively, you may wish to view similar products in our range.
I apologise for any inconvenience caused. Please do not hesitate to contact me if I can be of any further assistance.
Yours sincerely,
Laura Barrett
John Lewis.com

gordy1973

I bought 2 ipad mini last week for my daughters xmas can i ask for … I bought 2 ipad mini last week for my daughters xmas can i ask for cashback and i was told 2 years warranty


Can't you return them and go for this deal instead? As you mentioned they were xmas presents i assume they haven't been opened yet.

It's very random whether you'll actually get price matched with John Lewis - I didn't when mentioning the Tesco deal.

gordy1973

I bought 2 ipad mini last week for my daughters xmas can i ask for … I bought 2 ipad mini last week for my daughters xmas can i ask for cashback and i was told 2 years warranty



Did you not know the new one was coming out? I hope you got it cheap and not full RRP

The new one is more expensive but well worth the extra

By the way, I'm not an Apple fan, infact far from it!

I'm going in today as brought mine the other week
And it's £50 cheaper at PC world
U have 28 days to do this
Click on the conditions for price matching

johnlewis.com/ins…icy

Edited by: "sneakerdealeruk" 16th Nov 2013

Thanks..

I purchased the ipad mini from john lewis and at the time they had a 2 year warranty on the product. Now they have increased it to 3, I'm rather dissapointed, any advice?

Thanks

Eager beaver contact them they may apply it

sneakerdealeruk

I'm going in today as brought mine the other weekAnd it's £50 cheaper at … I'm going in today as brought mine the other weekAnd it's £50 cheaper at PC worldU have 28 days to do this Click on the conditions for price matching http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy




"...brought..."! - LOL! X)

Just had a phone call from john lewis, they arent price matching currys or tesco

Eagerbeaver1

I purchased the ipad mini from john lewis and at the time they had a 2 … I purchased the ipad mini from john lewis and at the time they had a 2 year warranty on the product. Now they have increased it to 3, I'm rather dissapointed, any advice?



I did the same. Went into store today to ask if I could return my iPad and then buy it back with a 3yr warranty. They said no, so I asked to just return it, at which point they allowed me to buy it back with a 3yr warranty. They were visibly unhappy with what I was doing, but I think it's a pretty dirty trick JLP are pulling by introducing this offer just after LOADS of people have just bought a new iPad from them.

I've got 2 separate e-mails for price match on both iPad air or iPad mini retina. Anyone wanting it email me. 1st come basis.

Optom and everyone be careful passing on price match to others, last year I asked for a price match to Tesco before I bought a mini which was ok'd via email when I bought I put MIL as delivery address. Came back off hols to an email that price match refused as not for me, Tesco offer had also finished! After an email or 2 stating I would refuse delivery they eventually honoured as I bought on my credit card.

As a JL employee, I can confirm that we shouldn't be matching these offers as they are voucher code offers only and not available in store to all customers at that advertised price. I can see that many of you have been price matching and getting it accepted through the johnlewis.com, again they shouldn't be doing it so it's a case of trying your luck although I doubt you will get this offer through the stores, either in store or by phone, as they are following the correct conditions of our price matching policy. Well played to those who have managed it though.

I contacted JL 2 days ago about this.

No reply. Like pulling teeth.

I've heard the iPad mini has been reduced does anyone no what price

"I've heard the iPad mini has been reduced does anyone no what price"

It's not the ones with retina display.

Yesterday got an Ipad mini 32g for £225 inc 3 year warranty from John Lewis Ipswich they still had 5 others reduced last night so some bargains to be had !

I've heard the iPad mini has been reduced does anyone no what price"

RRP has come down by £30 across the range, so mine was originally £349 down to £319 I paid £225. 16g is now down to £249.

Original Poster

I think even if you didn't get the £30 discount, you would seriously have to consider buying from JL just for the 3 year guarantee would you not?

I would definetly buy from JL just for warranty.

I bought the iPad Mini before the 3 year warranty, I called in to ask as mine was only a 2 year warranty. The
member of staff said bring it back if unopened and we will refund. Buy another one with a 3 year warranty.

perfect for spoiling rotten your already rotten child

What is the best price for an iPad mini 16GB or 32GB? How much have you guys paid?

I'm not sure if I should buy now or wait till after Xmas...

so who has got the price match back?

gordon999

so who has got the price match back?



I've just had 2 claims rejected. One matching Tesco and and one matching PC World / Currys. I think they might have done the Tesco one if they'd have had stock but with the Currys one they said that because it was cashback they couldn't do it.

To make matters worse, JL completely messed up my order. Ordered yesterday, got an order number and was due for delivery in-store today only to find out that they didn't even have any stock! Incredible - I've put in a huge complaint with them as it took me phoning them up (just to check before collecting in-store) to find out that the order wasn't going to get fulfilled. Hopeless!

greencode

I've just had 2 claims rejected. One matching Tesco and and one matching … I've just had 2 claims rejected. One matching Tesco and and one matching PC World / Currys. I think they might have done the Tesco one if they'd have had stock but with the Currys one they said that because it was cashback they couldn't do it.To make matters worse, JL completely messed up my order. Ordered yesterday, got an order number and was due for delivery in-store today only to find out that they didn't even have any stock! Incredible - I've put in a huge complaint with them as it took me phoning them up (just to check before collecting in-store) to find out that the order wasn't going to get fulfilled. Hopeless!


Hopefully JL will give you a tidy reimbursement package for your troubles

Just complain loads Greencode. Mention the loss of time, cost of phone calls etc. They will provide you some handy compensation!
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