Unfortunately, this deal has expired 31 December 2018.
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iPhone Battery Repair Out of Warranty - £25 @ Apple

£25
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iPhone battery out of warranty replacement for £25 until 31 December 2018 for the following models:

iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X.

Through December 31, 2018, the out-of-warranty battery service fee is £25 for all eligible iPhone 6 or later models. Battery service at £25 may be limited to one repair per iPhone. After December 31, 2018, the fee will change to £45 for all these products except iPhone X, which will change to £65.
Apple Store More details at
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Edited by a community support team member, 15 September 2018
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  1. Fotune's avatar
    Broc_Mudflap15/09/2018 20:25

    Is this Apple sort of admitting their batteries are a bit poor :/


    Yes but they are clever enough to make us think they are doing us a favour
  2. ec9wrr's avatar
    MBCH15/09/2018 20:57

    Hi everyone...would it be worth replacing a 2 year old Iphone SE battery …Hi everyone...would it be worth replacing a 2 year old Iphone SE battery running at 97% (according to the Battery Health report on the phone)? or would you just keep the exisiting one and save the £25? Thanks for your advice in advance


    If it’s 97% then I wouldn’t bother. You’re likely to see only a 3% improvement
  3. Broc_Mudflap's avatar
    Is this Apple sort of admitting their batteries are a bit poor :/
  4. Broc_Mudflap's avatar
    Fotune23 m ago

    Yes but they are clever enough to make us think they are doing us a favour


    Or they think Apple users are daft enough to think it's acceptable to pay out for Apples' own incompetence.
  5. meanmoose's avatar
    I did this 3 weeks ago @ Stratford, London -> Westfield. Booked 1pm, finished 4pm (watched a movie while waiting); not that you can use a phone or have reception during anyway.
    Did not regret it, was a good GBP25 spent. Its like refreshing a 3+ year old iPhone 6 Plus.
  6. deanos's avatar
    if you have a 6s you may get it free , got my daughters changed the other week for free at meadowhall

    apple.com/sup…wn/
  7. NoWainNoGain's avatar
    I took my 2 year old 6s plus in after I upgraded as I was going to pass it down to my partner until her contract was up and we could get her a better phone. Well, they damaged it while replacing the battery so gave me another brand new phone and didn’t charge me anything! Only had to get a sim only deal for the missus then. 🏻 (edited)
  8. Mada06's avatar
    Broc_Mudflap1 m ago

    Is this Apple sort of admitting their batteries are a bit poor


    Yes, it was very well publicised.
  9. stuartie69's avatar
    tty130715/09/2018 20:32

    So for anyone who has paid the £25, was it worth it? My SE’s capacity is 79 …So for anyone who has paid the £25, was it worth it? My SE’s capacity is 79% and it’s 2 and a quarter years old but I don’t know if it’s better to just save that for a new phone in the future


    Got a new battery fitted last week for £25 at Apple shop. Took around an hour to fit and I am well happy with result. Battery lasts all day no problem now. Well worth the money
  10. jakbli's avatar
    yeni121015/09/2018 20:43

    Had my iPhone 6s battery replaced back in February done in new street …Had my iPhone 6s battery replaced back in February done in new street Birmingham branch just over an hour wait this was in the weekdays after 4pm.


    I think we visited the same branch
    35225923-jxYyv.jpg

  11. philcronorniron's avatar
    A nice reminder for people that haven’t got round to doing it yet
  12. Drekly's avatar
    Fotune24 m ago

    Yes but they are clever enough to make us think they are doing us a favour



    And if I'm right these batteries in bulk can't cost much and the staff are already getting paid so another way for apple to make a profit on something they have already made a tidy profit on .
  13. deleted772141's avatar
    I wish you could just buy the genuine batteries off them and do it myself, such an effort for me to get to an Apple shop
  14. T110MAS's avatar
    Imti47 m ago

    Why are people paying £25, when according to their website, this could …Why are people paying £25, when according to their website, this could indeed be replaced for free?Source: Consumer LawCan someone confirm they had it for free, and they broke something whilst replacing your battery you are not liable.Also, I understand if you leave your mobile with them, you can request a loan one?


    Batteries are a consumable part, and therefore not eligible for EU consumer law.

    If Apple damage a non-modular part of your phone once it’s booked in for repair, it will be replaced at the battery cost, unless the damage was already present at the time of booking it in.

    No loaner phone will be issued.
  15. haleemah's avatar
    I booked mine in last week . They saw the battery was swollen and provided me with a refurbished iPhone 6 for the cost of the battery replacement . I was so happy as had other issues with the phone Ie speaker damage etc . Took 10 minutes to sort out . And my phone was 3 and a half years old !
  16. m.ad's avatar
    meanmoose6 m ago

    I did this 3 weeks ago @ Stratford, London -> Westfield. Booked 1pm, …I did this 3 weeks ago @ Stratford, London -> Westfield. Booked 1pm, finished 4pm (watched a movie while waiting); not that you can use a phone or have reception during anyway.Did not regret it, was a good GBP25 spent. Its like refreshing a 3+ year old iPhone 6 Plus.


    Coupled with the performance boost from iOS 12, you're laughing!

    Shame my backup 5S is not covered
  17. DnbTse's avatar
    I work with phones, it is only a few screws to get to the battery should take no more then 30 minutes realistically.. £25 for a genuine battery+ warranty is brilliant price. This offer has been on for a while to and I do advise anyone who suffer battery problems to get it done only direct through Apple (edited)
  18. lordcradden's avatar
    Fotune15/09/2018 20:28

    Yes but they are clever enough to make us think they are doing us a favour


    Nope, batteries are the same as in all other phones. They all degrade, this was about slowing phones down with consumed batteries to stop them unexpectedly shutting down. They'll be an option to turn this off, but I imagine most people would prefer it being slightly slower than shutting off..
  19. chemeng's avatar
    locktheworldout16/09/2018 11:11

    My 13 month old iPhone 7 (used daily) still shows 97% so a change won't be …My 13 month old iPhone 7 (used daily) still shows 97% so a change won't be worth it to me. I try to keep it between around 15-80% charge and don't leave it on charge overnight - does this help to preserve the battery?


    It definitely helps.
    A few suggestions:
    - Minimize usage while charging, and especially at higher charging %
    - Avoid raising battery temperature, ie leaving your phone in direct sunlight or using while charging.
    - I'd say 70% is the sweet spot of charging. Charging your phone to 70% and discharging this charge represents a miniscule 0.08 battery cycles. A typical Li-ion battery has got 500 cycles before losing a great chunk of its rated capacity. So if your daily pattern is charging to 70% (provided that it's enough for your daily needs of course), a year's usage will set you back only roughly 30 cycles.
    70%: 0.08 cycles per charge/discharge, 29 cycles annually
    80%: 0.20, 73
    90%: 0.42, 153
    100%: 1, 365
    - Avoid having the phone shut down on low battery, to be safe plug in the charger at 5%. Most phones though do have a safety and shutdown before battery is totally depleted.
    - Every now and then (let's say once per month), make a full charge discharge cycle (2-3% - 100%) with your phone on during charging for calibration purposes by the OS (for future accurate battery readings)
    - If possible use slow charging. Amperage do not have a big effect on battery, so whether it is 5V - 500mA (very slow) or 5V - 2A (fastest of the slow charging variety) does not matter much. If quick charging is needed, a standard with high Amperage is recommended (against a high Voltage standard).

    By following the above guidelines I have kept
    My 2 years old iphone SE at 100% health (but always used as a secondary phone),
    and my current 2y3m old daily driver at 95% of rated capacity.
    35318635.jpgAnd my 3y8m old previous daily driver at 86%.
    787722151537635881.jpg

    (edited)
  20. amazoncrazy's avatar
    hot
  21. saltedcrisps's avatar
    afoxdesign15/09/2018 20:47

    I have an SE of the same age ..how do you find out the battery capacity?


    Settings > battery > battery health (beta)
  22. Broc_Mudflap's avatar
    ec9wrr41 m ago

    If it’s 97% then I wouldn’t bother. You’re likely to see only a 3% impro …If it’s 97% then I wouldn’t bother. You’re likely to see only a 3% improvement


  23. unreality's avatar
    Well worth it, particularly if your phone is being throttled due to the battery being degraded. Mine was being throttled and the difference is night and day. It's like a new phone again.
  24. plewis00's avatar
    NoWainNoGain1 h, 23 m ago

    I took my 2 year old 6s plus in after I upgraded as I was going to pass it …I took my 2 year old 6s plus in after I upgraded as I was going to pass it down to my partner until her contract was up and we could get her a better phone. Well, they damaged it while replacing the battery so gave me another brand new phone and didn’t charge me anything! Only had to get a sim only deal for the missus then. 🏻


    I had this as well. The battery pull tab snapped as the glue was too strong and they couldn’t remove the old one so just gave me a like new/refurb unit, paid £25. Someone suggested on a forum opening the handset and weakening the pull tabs first (I didn’t do this by the way nor would I advocate it). Apple tend to err on the side of caution so rather than risk damage they’ll just change the unit but it’s also why they sometimes won’t do the work on damaged phones, depending on the damage.
  25. aeykeay's avatar
    How cool would it be that we can have a replaceable battery on an iPhone.....how convenient and easy our lives would be ....... just take out the low battery and slot in a fully charged battery and off you go ....... it is baffling to see that these companies keep on talking and presenting about this that and the other year on year and how they have improved the next gen for us, made it faster etc but no one looks at batteries which is the biggest inconvenience for majority of us nowadays.
  26. deleted122141's avatar
    What about iphone 5c ?
  27. tty1307's avatar
    afoxdesign15/09/2018 20:47

    I have an SE of the same age ..how do you find out the battery capacity?


    Depending if your phone is on a latest enough version of iOS, you’ll see it in Settings > Battery > Battery Health (Beta) (edited)
  28. deleted1956543's avatar
    Hello. Check if your phone is in warranty here:

    checkcoverage.apple.com/gb/…de0


    Mine still has 3 months warranty left (even though I bought it second hand off the Internet!) just spoke to Apple online chat and I am therefore entitled to a free battery replacement , which I’m taking up in a store local to where I live. My battery currently reads at 97% - but why not get a new one for free?

    I would advise anyone to check if their in warranty first, as if they are then it’ll be free.
  29. deleted1956543's avatar
    Imti3 h, 0 m ago

    Why are people paying £25, when according to their website, this could …Why are people paying £25, when according to their website, this could indeed be replaced for free?Source: Consumer LawCan someone confirm they had it for free, and they broke something whilst replacing your battery you are not liable.Also, I understand if you leave your mobile with them, you can request a loan one?


    I can confirm that Apple online chat has booked me in for a a “Apple Authorized service provider appointment” fairly local to where I live. For free. And apparently it will be free to change my 97% battery health as it’s still in warranty. (edited)
  30. MBCH's avatar
    ec9wrr11 h, 46 m ago

    If it’s 97% then I wouldn’t bother. You’re likely to see only a 3% impro …If it’s 97% then I wouldn’t bother. You’re likely to see only a 3% improvement


    Loving that maths help, cheers mate!
  31. yadiyada's avatar
    LadyEleanor16/09/2018 12:04

    No they are not. Battery life relates to battery capacity, power demands …No they are not. Battery life relates to battery capacity, power demands etc etc etc.Slow, smaller CPUs are less demanding plus if you have a decent size battery you canget away without charging past 80% or draining it to low therefore extending life for many years.And considering it can be a highly dangerous job changing batteries, it is arguable that, legally, only removable batteries should really be classed as consumables.


    Highly dangerous?
  32. lordcradden's avatar
    LadyEleanor16/09/2018 12:17

    They blow up regular. Its the fumes that caused the store evacuations. The …They blow up regular. Its the fumes that caused the store evacuations. The glue supposedly cement sets over time making some near impossible to remove.


    Believe me, they dont... (edited)
  33. terencetcf's avatar
    Went in to try to repair but failed, so ended up getting a free new iPhone
  34. ec9wrr's avatar
    deleted195654316/09/2018 03:36

    I’m assuming you won’t have to setup the phone again - with the battery cha …I’m assuming you won’t have to setup the phone again - with the battery changed - it’ll be literally like just turning your phone back on?


    Make sure you back up beforehand. Then no matter what happens it will (almost) be just like turning your phone back on.
  35. deleted1956543's avatar
    yadiyada16/09/2018 23:41

    Lithium is finite and your battery is fine. Why create the additional …Lithium is finite and your battery is fine. Why create the additional waste and use up an Apple employees time for a pointless procedure?


    Because . Let’s say, 6 months time where will my battery be? Compared to a brand new one? Exactly this point.
  36. jamie15's avatar
    deleted195654316/09/2018 23:51

    Nearly 10 months. I could wait till it deteriorated more and get it in …Nearly 10 months. I could wait till it deteriorated more and get it in before the 12 months is up but - may as well do it now as I’ll probably forget.So yes, if I get it replaced , it’s giving me another 9 months phone life????!!???? Why not?!?!?


    I recommend waiting until December, set a reminder on your phone so you don't forget. Much better to make full use of the offer!
  37. jamie15's avatar
    yadiyada16/09/2018 23:59

    I recommend waiting until January.He will be momentarily disappointed that …I recommend waiting until January.He will be momentarily disappointed that he doesn't get a free battery....only to then realise that the phone is working perfectly well.Life will go on. Apple's employee time won't have been wasted. A battery hasn't needlessly gone to landfill. Etc


    If he can get a free battery replacement that he's entitled to, why wouldn't he to futureproof his phone? I certainly would.
  38. deleted1956543's avatar
    yadiyada16/09/2018 23:58

    Such weird logic. Your battery has deteriorated 3% in 10 months. And now …Such weird logic. Your battery has deteriorated 3% in 10 months. And now you want to get it swapped out?!Maybe if it was down 15%. But 3%?!!A waste of time, energy and raw materials. For almost zero benefit.


    How?

    - fast forward 12 months - and check the status of my current battery vs a brand new one I could get for free.

    It’ll leave me with a perfectly good working phone in 12 months VS probably a pile of junk running at 70-80% battery that’s 2 years old.

    Another way to put it - would you prefer to keep a 9 month old car you bought new or get it replaced for free? Bearing in mind wear and tear although the mechanics say it’s 100% fine etc etc etc.

    Exactly. (edited)
  39. Conmeo_Conxho's avatar
    yadiyada16/09/2018 21:59

    I really can't believe how bad Apple batteries seem to be. My Xiaomi Note …I really can't believe how bad Apple batteries seem to be. My Xiaomi Note 3 Pro endured 2 years of heavy use in AU/NZ/SE Asia, enduring sub zero temperatures, searing Outback heat, & high humidity/sunshine. I didn't notice any real degradation in the battery. And certainly no CPU throttling.I know Apple put small batteries in their phones; but even so, they shouldn't drop in performance that much in under a year. Makes me think that they build them this way in order to get their faithful customers to repair/upgrade


    Hahahaha. Any phone battery will degrade from times. Try to sell xiaomi better next time. Factory troll on the march
    uk.businessinsider.com/pho…-11
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