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John Lewis ADSL Broadband with evening/weekend calls £20p/m 12month contract (effectively £14.17p/m with Quidco)
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John Lewis ADSL Broadband with evening/weekend calls £20p/m 12month contract (effectively £14.17p/m with Quidco)

18
Posted 27th AprEdited by:"kevinhebditch"

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Haven't been able to find many decent non-fibre broadband offers at the moment

Quidco appear to be offering £30 cashback through Broadband Choices (not directly with John Lewis Broadband) with £40 JL/Waitrose voucher. So this works out initially at £240 for 12 month contract and potentially £170 after voucher & cashback or £14.17 per month

  • £20.00 a month, line rental included
  • Free Evening and Weekend call plan
  • Router and delivery included
  • 24/7 freephone UK customer support
  • 12-month contract
  • 10Mb average download speed*
  • Free £40 e-gift card

John Lewis Broadband uses Plusnet to provide its services
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18 Comments
Don't you do it to yourself! Worst experience ever. It is Plusnet, check reviews on them!
Be very very if going through a cashback site, I did this and got refused the cashback
Didn't know they did broadband you learn something new every day!
You can't deduct the Quidco from the monthly payment. It isn't guaranteed nor is the fact that people will spend that Quidco directly on their broadband payment.

£20 a month for 10 meg speed is pitiful...
Not a bad deal, but remember this is basically just PlusNet internet branded as John Lewis.

There are cheaper standard ADSL broadband deals about if you don't need the evening and weekend calls.

Doing a quick uSwitch search for ADSL, found the following 12 month deals, which might benefit people too:

- PlusNet offer ADSL for £18.99 with a £75 gift voucher.
- Now TV offer ADSL for £18 with free anytime calls to landline and mobile calls. No voucher offered.
Edited by: "g-diddy" 27th Apr
Well, the £40 voucher comes directly from John Lewis so that should be fairly safe, which takes the cost down to £16.67

Unfortunately, I'm currently with Plusnet (yes, their customer service hasn't been great), so I can't take advantage of their current offers. I believe that fibre broadband can't be installed in homes that don't already have it, due to coronavirus, so offers are very limited.
kevinhebditch27/04/2020 11:20

Well, the £40 voucher comes directly from John Lewis so that should be …Well, the £40 voucher comes directly from John Lewis so that should be fairly safe, which takes the cost down to £16.67Unfortunately, I'm currently with Plusnet (yes, their customer service hasn't been great), so I can't take advantage of their current offers. I believe that fibre broadband can't be installed in homes that don't already have it, due to coronavirus, so offers are very limited.


Fibre broadband doesn't get installed in homes. Its a piece of work required at the local cabinet. Openreach are still working (there is an engineer in my street as I type) so don't see why you couldn't order fibre. If FTTC is available for your postcode then I certainly wouldn't be entering into a new contract for ADSL, it is simply painful in this day and age.
I think topcashback give £50 cashback here. I did that recently and it is pending. But check the terms!

ADSL speeds are more than enough for me. No need to pay more for fibre if you don't need it!
pieinthesky27/04/2020 12:23

I think topcashback give £50 cashback here. I did that recently and it is …I think topcashback give £50 cashback here. I did that recently and it is pending. But check the terms!ADSL speeds are more than enough for me. No need to pay more for fibre if you don't need it!



Wow, yes, that is a better deal pieinthesky, I must have missed that when I was looking yesterday, and yes, I agree, ADSL speeds are quick enough for me, at the moment
Edited by: "kevinhebditch" 27th Apr
pieinthesky27/04/2020 12:23

I think topcashback give £50 cashback here. I did that recently and it is …I think topcashback give £50 cashback here. I did that recently and it is pending. But check the terms!ADSL speeds are more than enough for me. No need to pay more for fibre if you don't need it!


That's the point. Fibre is normally cheaper or very similarly priced to ADSL. I don't know anyone whose ADSL speeds were "more than enough". My parents constantly complained about theirs until they moved and got Virgin fibre 100mbps.

On ADSL trying to stream anything above 720p is painful, gaming online is impossible, Working from home is nigh on impossible due to the dire upload speeds (usually max or 2mbps if you have a low noise line, usually 1mbps though), backing up things like photos to the cloud is also painful due to the aforementioned upload speed. No place for ADSL in 2020 I am afraid unless you like watching paint dry or "buffering".
jrw27/04/2020 12:29

That's the point. Fibre is normally cheaper or very similarly priced to …That's the point. Fibre is normally cheaper or very similarly priced to ADSL. I don't know anyone whose ADSL speeds were "more than enough". My parents constantly complained about theirs until they moved and got Virgin fibre 100mbps. On ADSL trying to stream anything above 720p is painful, gaming online is impossible, Working from home is nigh on impossible due to the dire upload speeds (usually max or 2mbps if you have a low noise line, usually 1mbps though), backing up things like photos to the cloud is also painful due to the aforementioned upload speed. No place for ADSL in 2020 I am afraid unless you like watching paint dry or "buffering".



I disagree, I'm afraid. I've streamed TV using iPlayer & Prime Video, and worked from home (in IT). Never had a problem!

(I started with a 4K modem many years ago. Now that was painful!)
pieinthesky27/04/2020 12:40

I disagree, I'm afraid. I've streamed TV using iPlayer & Prime Video, and …I disagree, I'm afraid. I've streamed TV using iPlayer & Prime Video, and worked from home (in IT). Never had a problem!(I started with a 4K modem many years ago. Now that was painful!)


You obviously don't need to upload then! If you are on a remote desktop or Citrix you are probably ok on ADSL WFH but if you DA or VPN in and ever need to transfer files then you are stuffed.

I occasionally get the odd buffer on Prime or Netflix 4k or see the quality drop and I am on 65MBPS so can only imagine it on 10mbps with other devices connected to the network. iPlayer isn't particularly bandwidth hungry as they only stream in stereo and not 5.1 which is very annoying as the sound quality is awful on iPlayer. I can quite easily saturate my 65mbps connection and there is only two of us living here. Quite often I will switch phone to 4g!
Terrible problems with Plusnet customer services so changed to John Lewis not realising they were also Plusnet. Then terrible problems with JL until one really helpful chap managed to help. So basically to sum up found Plusnet and JL Broad band TERRIBLE!
Duke_Juanito27/04/2020 11:10

Don't you do it to yourself! Worst experience ever. It is Plusnet, check …Don't you do it to yourself! Worst experience ever. It is Plusnet, check reviews on them!


Agree completely. Had me going round in circles for months. Worst customer service I've ever had even though there were several members of staff who did their best.
A good point to note, John Lewis is a really good deal for anyone connected to a Market 1 exchange. Cheaper than BT, and cheaper than PlusNet too (perhaps not at a first look but once you put in your details you'll find out you're not in their 'low cost' area).
chpperz27/04/2020 14:58

A good point to note, John Lewis is a really good deal for anyone …A good point to note, John Lewis is a really good deal for anyone connected to a Market 1 exchange. Cheaper than BT, and cheaper than PlusNet too (perhaps not at a first look but once you put in your details you'll find out you're not in their 'low cost' area).


Same here, I would go for nowtv fibre but can't because of market 1😔 want to avoid Vodafone, so I'm down to BT as I don't want SSE again, buffers at the weekend.
Edited by: "winchman" 27th Apr
Customer service is appalling!!! Yes, its Plusnets service but the John Lewis part is shocking. Totally screwed up my order and every time I contacted them to try and sort it, a new complaint was raised. at one point I had 2 phone numbers and neither of them worked. I had no phone or broadband for the best part of a month. Eventually Plusnet stepped in and sorted it with the correct number and compensation, but John Lewis didn't have a clue...that was only 7 months ago, so beware...you have been warned
Vodafone 63 Mbps for £22.95 and £84 top cash back is the best deal right now?
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