I have put mine up. Looks great and sturdy. The only thing I they they can improve is the hook to pin it down could be more. They just supply with 8 big ones. I ended up using some of our tent hooks.
That looks nasty. Mine haven’t arrived yet. I do hope they’ll replace it. Let’s see how good they are. Keep is posted.
I ordered this and it arrived on time. Was about to assemble it on the weekend and when I unpacked it I found a heavily scratched pole. I have since been in touch and not had a reply yet. It is early days, we'll see how good their customer service is. I'm sure it'll give an idea of whether they honour the warranty too.
Prices for these go up and down!