Quality of item is good, warranty if registered with brand extended to 4 years. We had to get brand to replace an item while on warranty and it was rather simple. The retailer we got it from, on the other hand, completely useless. Brand is nice with after sales support so much that we are getting more stuff from the same brand.
Hi, The issue here is when you have the car seat attached and want to remove it. When you remove the car seat does it behave the same way as the carry cot? On mine to remove the carry cot, you press it and it clicks and kind of jumps up. I do both and comes off very easily. On the car seat it behaves differently. I have to press both and lift it up at the same time, but it doesn't click and it doesn't stay in that position if you let it go, making it very difficult to keep the seat steady. Youtubers claim that the system is the same and it should click on both but ICKLE support says otherwise.
I did get this and when we put carry cot on it was stiff to begin with until I figured out the simple click mechanism and same with the car seat. But they do come off very easily now. It's a shame if people are having issues 🙃
I am sending it back if there is no solution. My wife can’t get it off and I struggle even using all my strength.
Did you buy this ? I received mine and have the same problem, contacted iCKLe and got this reply : “ The release buttons on the car seat do act differently to those on the carrycot frame. We do appreciate that they both look exactly the same, however they are different. To remove the car seat from the chassis, you do need to press the buttons away from you and lift one side up a little at a time. As your travel system is new, all the plastic will be stiff, but after a few uses you will find it much easier to remove the car seat. The adapters are standard among car seats, and we can confirm that a few other manufactures such as Maxi Cosi and Cybex to name just a couple also use the same adapters as ourselves.