Kindle Fire £99 @ John Lewis (2 Year Warranty)  Instore collection
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Kindle Fire £99 @ John Lewis (2 Year Warranty) Instore collection

64
Found 23rd Nov 2012
Matching amazons price,( must not have right to sell online?) , Have to collect instore real benefit of this is the 2 year warranty offered by John Lewis.

Call 08456 049 049 to place your orderQuote Product code: 86010901

Apologies for another Kindle post, but thought it was worth pointing out!

64 Comments

Banned

Only Amazon can deliver, other retailers you have to collect as you have pointed out, but good deal for the warranty

JL or CPW? hmm...

Original Poster

takashi47

JL or CPW? hmm...



I went for Currys just to throw that into the mix!(_;) Oh and they deliver! Just seen this though
Edited by: "DavieDeal" 23rd Nov 2012

you get 2 years warrentty now on all electrical things you buy, eu regulation,

plus bught a kindle 18months ago from comet, contacted amazon they offered me 20% off a new one, I quoted eu regulation, 24hours later I had a brand new one sent, they were great.

I could be wrong but the 2 year JL warranty only applies to tablets and the fire isn't listed under their tablets section (its listed under ereaders) - so you may want to check before ordering......

EDIT then again they are also listed under tablets so maybe they are covered but I'd double check to be on the safe side....
Edited by: "gari189" 23rd Nov 2012

EU regulations cover EVERY electrical item u buy from anywhere

Original Poster

gari189

I could be wrong but the 2 year JL warranty only applies to tablets and … I could be wrong but the 2 year JL warranty only applies to tablets and the fire isn't listed under their tablets section (its listed under ereaders) - so you may want to check before ordering......



I know theres a 2 year warranty on the fire HD and its under e-readers as well, but yeah Id double check on the phone if your ordering, but I cant see why not

see here

DavieDeal

I know theres a 2 year warranty on the fire HD and its under e-readers as … I know theres a 2 year warranty on the fire HD and its under e-readers as well, but yeah Id double check on the phone if your ordering, but I cant see why notsee here


Thanks for that - only reason I had my doubts is because the 2 year warranty is mentioned on the listing under all their other tablets but not the Fire......kinda of sneaky that their press release just mentions the HD version of the the Fire but doesn't mention the standard version
Edited by: "gari189" 23rd Nov 2012

jansim

EU regulations cover EVERY electrical item u buy from anywhere



can you link to said regulations

dogsballs

can you link to said regulations


We are covered by the Sale of Goods Act (supposedly) - nice summary here

The European Directive 1999/44/EC says all EU countries have to ensure a retailer could be held liable for all "non-conformities" which manifest within two years from delivery.

However, because the Sale of Goods Act (SOGA) meets or exceeds most of the directive's requirements, this overrides the EU directive. The act requires three things: the goods must be as described; they must be of satisfactory quality, which is determined by description, price, durability, freedom from minor defects; and they must be fit for purpose.

Because manufacturers tend to give one year's warranty on goods, retailers will usually push you in their direction if the product breaks inside the first year.

However, SOGA provides cover for goods bought for up to six years – in England and Wales. This means if a TV fails after 13 months, you still have rights. Assuming the item has failed through no fault of yours, and it was "reasonable" to expect it to last longer – given its cost/quality – you should demand, under the Sale of Goods Act, that it be replaced or repaired by the retailed, not the manufacturer. Once the item is six months old, the onus is on you, the consumer, to show the item failed as a result of a manufacturing fault.

CPW is £98 now. Wonder if these will price match?

Sorry to say I went to Argos who only offer one year warranty on their iPads. I went to JL who offer two year warranty for the same price

Hi Guys, Does anyone know if this version sold by John Lewis or CPW contains the (adverts) i.e special offers?

not right good on linking things put just put a google search in electrical sales uk guarrentee

The prices of tablet are becoming ridiculously good!

CPW gets cashback from TCB or QUIDCO

gari189

We are covered by the Sale of Goods Act (supposedly) - nice summary … We are covered by the Sale of Goods Act (supposedly) - nice summary hereThe European Directive 1999/44/EC says all EU countries have to ensure a retailer could be held liable for all "non-conformities" which manifest within two years from delivery.However, because the Sale of Goods Act (SOGA) meets or exceeds most of the directive's requirements, this overrides the EU directive. The act requires three things: the goods must be as described; they must be of satisfactory quality, which is determined by description, price, durability, freedom from minor defects; and they must be fit for purpose.Because manufacturers tend to give one year's warranty on goods, retailers will usually push you in their direction if the product breaks inside the first year.However, SOGA provides cover for goods bought for up to six years – in England and Wales. This means if a TV fails after 13 months, you still have rights. Assuming the item has failed through no fault of yours, and it was "reasonable" to expect it to last longer – given its cost/quality – you should demand, under the Sale of Goods Act, that it be replaced or repaired by the retailed, not the manufacturer. Once the item is six months old, the onus is on you, the consumer, to show the item failed as a result of a manufacturing fault.



wouldnt exactly call that a cast iron garentee

gari189

We are covered by the Sale of Goods Act (supposedly) - nice summary … We are covered by the Sale of Goods Act (supposedly) - nice summary hereThe European Directive 1999/44/EC says all EU countries have to ensure a retailer could be held liable for all "non-conformities" which manifest within two years from delivery.However, because the Sale of Goods Act (SOGA) meets or exceeds most of the directive's requirements, this overrides the EU directive. The act requires three things: the goods must be as described; they must be of satisfactory quality, which is determined by description, price, durability, freedom from minor defects; and they must be fit for purpose.Because manufacturers tend to give one year's warranty on goods, retailers will usually push you in their direction if the product breaks inside the first year.However, SOGA provides cover for goods bought for up to six years – in England and Wales. This means if a TV fails after 13 months, you still have rights. Assuming the item has failed through no fault of yours, and it was "reasonable" to expect it to last longer – given its cost/quality – you should demand, under the Sale of Goods Act, that it be replaced or repaired by the retailed, not the manufacturer. Once the item is six months old, the onus is on you, the consumer, to show the item failed as a result of a manufacturing fault.



does anyone know if this applies to mobile phone? like one that gives up 13 months into a 24 month contract? thanks

I went with amazon as curry's had no cases left which was part of the deal

Stand by the Sale of Goods Act. Bought a Panasonic 22" TV from Amazon, 1 year, 10 months down the line, the sound went. Quoted SoGA to Amazon, that the good should be fit for purpose and expectation that it should last, was given gift certificate of what I paid for TV, after asking to speak to Manager etc. Too many people fail to challenge when they are in the right!...

So in a nutshell you get 1 year warranty, all rest is speculation. Quoted SoGA to Amazon? And Amazon is supposed to have the best costumer service in history.
The text quoted above doesn;t mention 2 years anywhere, and I don;t think anyone really expects to get 6 years.
But yes, in other parts of Europe, you do get 2 years. England is special.
Edited by: "MaximusRo" 23rd Nov 2012

Original Poster

Wont matter with this deal anyway as John Lewis offer there own 2 year warranty with all tablets and this is listed as a tablet on their site. So should be less hassle if anything goes wrong I guess.

MaximusRo

So in a nutshell you get 1 year warranty, all rest is speculation. Quoted … So in a nutshell you get 1 year warranty, all rest is speculation. Quoted SoGA to Amazon? And Amazon is supposed to have the best costumer service in history. The text quoted above doesn;t mention 2 years anywhere, and I don;t think anyone really expects to get 6 years.But yes, in other parts of Europe, you do get 2 years. England is special.



SoGA mentions items lasting a reasonable length of time. A tablet should reasonably last longer than a year if treated normally. If you can prove it broke due to an inherent fault then you can normally expect a pro-rated refund or a repair at the sellers discretion.

dogsballs

can you link to said regulations



EU law isn't worth much. SOGA 6 year law overrides the 2yr EU one.

guardian.co.uk/mon…eed

I bought a Google Nexus 7 today. The reason I bought it from John Lewis was because of the 2 year warranty and its actually printed on the receipt. I know there is a 2 year EU law but its much less hassle dealing with John Lewis.

I also have to say I think Amazon's Customer Service is first class - miles ahead of most other retailers. Unfortunately they don't sell the Nexus obviously because its competing directly with the Kindle Fire.

Well worth it for the warranty, I find a lot of things fails around the 12-16 month mark, no matter how well you look after them.

keggler

does anyone know if this applies to mobile phone? like one that gives up … does anyone know if this applies to mobile phone? like one that gives up 13 months into a 24 month contract? thanks


keggler

does anyone know if this applies to mobile phone? like one that gives up … does anyone know if this applies to mobile phone? like one that gives up 13 months into a 24 month contract? thanks



Most phones have a 2year warranty as standard from the manufacturer (excludes iphone) best to ring whoever you purchased it from or take it to your nearest carphone warehouse that has a repair centre. You can get your phone repaired there even if you did not purchase your phone from carphone warehouse (have done this myself in the past). Just had my daughters samsung replaced with a refurbished model (went away for repair mic broke and they chose to replace it) it broke after 16months. Good luck. x

try quoting the reg to the shop you never know.should do

id choose JL over crappy PCW any day

I ordered over the phone for JL and they have given me free 3-5 day delivery even though it says not avaliable for home delivery.
Edited by: "chrisdt" 24th Nov 2012

Customer service from Amazon and JL is equally excellent - the choice comes down to which is more convenient for you. Dealing with online or going to a store. If you don't live near a JL, Amazon is better. Otherwise, it's easier to deal with real people.

Good deal, OP. Compared to Amazon and JL, I wouldn't go near CPW or Comet.

This or a 16GB Nexus 7 for £159?

Is it worth the extra for a Fire HD?

ministrymason

Is it worth the extra for a Fire HD?



Yes, I'm waiting for prices to drop lol

Anyone see the BBC watchdog recently where owners found these things fall apart after 12 months?

Clearly not, given the rating on this deal - voted cold

oh yes, and if its over 3 months old even Amazon wriggle out of the warranty - their words not mine
Edited by: "barnehurst" 24th Nov 2012

barnehurst

Anyone see the BBC watchdog recently where owners found these things fall … Anyone see the BBC watchdog recently where owners found these things fall apart after 12 months?Clearly not, given the rating on this deal - voted cold



http://www.bbc.co.uk/programmes/p0107vdr

No mention of NEW Kindles but ones purchased 2010 (_;)

On the programme Amazon say no idea why they are failing and no intention doing anything about it. So the same faults are still there. They fancy selling hapless consumers a new one every 15 months. Basically piece of junk with limited shelf life.

keggler

does anyone know if this applies to mobile phone? like one that gives up … does anyone know if this applies to mobile phone? like one that gives up 13 months into a 24 month contract? thanks



It should do, but good luck invoking it in practice. My iPhone broke after 15 months and neither Apple nor Orange wanted to know about it. There are too many loopholes in the SoGA. Yes, I could probably sue Orange (as the supplier, my contract is with them) in the small claims court, but who has the time to do that? Easier and probably cheaper to pay to get it fixed. Furthermore, the T&Cs on most mobile phones have clear separation between the sale of the phone and the 2yr service - the phone isn't part of the service, hence they don't have to guarantee it.

Amazingly Orange actually suggested I claim on my insurance - which would be fraudulent since it hadn't suffered accidental damage, it just broke!

I think it's disgraceful myself, but am not about to mount a legal challenge to what's become industry-wide practice. To bring this post back on topic, I'd definitely value a 2yr no-quibbles John Lewis guarantee over buying elsewhere and would get all my electricals from there provided they aren't much more expensive.
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