Lego Resistance Bomber - 75188 From Debenhams / Ebay £70.00 Delivered
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Lego Resistance Bomber - 75188 From Debenhams / Ebay £70.00 Delivered

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Found 5th Sep 2017
Lego Resistance Bomber 75188 released last Friday at £99.99 which is seems to be everywhere else.
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35 Comments
Oh bum, I'm trying not to buy anymore Lego this week as I've got the UCS MF in just over a week .... have some heat
fab!
Just had an email from Debenhams saying thank you for your order but it's saying I've ordered

Spin Master
MECCANO FERRARI LA FERRARI
.
One Size
Qty: 1 Price: £70.00

extranormal8 m ago

Just had an email from Debenhams saying thank you for your order but it's …Just had an email from Debenhams saying thank you for your order but it's saying I've orderedSpin MasterMECCANO FERRARI LA FERRARI.One SizeQty: 1 Price: £70.00:/

Me too, worried....
t4v8 h, 16 m ago

Me too, worried....

I've messaged them via eBay (so eBay can see the message) asking them to confirm that they will send me the LEGO and not the Meccano. I've also attached a screenshot of the email showing the wrong item.

I'll let you know if I hear anything back from them.

31904251-HArI4.jpg
Original Poster
extranormal31 m ago

I've messaged them via eBay (so eBay can see the message) asking them to …I've messaged them via eBay (so eBay can see the message) asking them to confirm that they will send me the LEGO and not the Meccano. I've also attached a screenshot of the email showing the wrong item. I'll let you know if I hear anything back from them. [Image]

I've done the same and emailed them directly as well. Hopefully we will all get what we actually ordered. Apologies to all who ordered based on my post and sorry for any inconvenience.
Gusseteer23 m ago

I've done the same and emailed them directly as well. Hopefully we will …I've done the same and emailed them directly as well. Hopefully we will all get what we actually ordered. Apologies to all who ordered based on my post and sorry for any inconvenience.


Yes, I've emailed them too, lets hope its just a minor cock up. Its not your fault, you posted what they posted.
Gusseteer2 h, 41 m ago

I've done the same and emailed them directly as well. Hopefully we will …I've done the same and emailed them directly as well. Hopefully we will all get what we actually ordered. Apologies to all who ordered based on my post and sorry for any inconvenience.

Fingers crossed!

But like t4v said it's not your fault… probably just an error with Debenhams' systems.

Thanks for sharing the deal.

Thank you for your email.

I can confirm that the item on the order is LEGO - Resistance Bomber - 75188.

Please ignore the previous email. I apologise for the inconvenience caused.

Phew
Original Poster
t4v40 m ago

Thank you for your email.I can confirm that the item on the order is LEGO …Thank you for your email.I can confirm that the item on the order is LEGO - Resistance Bomber - 75188.Please ignore the previous email. I apologise for the inconvenience caused.Phew

Got the same email, yay!
t4v49 m ago

Thank you for your email.I can confirm that the item on the order is LEGO …Thank you for your email.I can confirm that the item on the order is LEGO - Resistance Bomber - 75188.Please ignore the previous email. I apologise for the inconvenience caused.Phew

I've just had a reply via eBay… they were far less committed in their reply.

"I am sorry to learn of the confusion caused with regard to the order confirmation that you have received.

I can confirm that I have today contacted our product information team to investigate this issue further.

In the meantime, if you receive the incorrect item; you can return it for a full refund within 28 days of delivery, provided the item is unused, and in its original packaging with the tags intact.

You can return the item for a refund via one of the following methods:…"

Sure it'll be fine now though.
Original Poster
Mine has been confirmed and dispatched today! I'll let you know what turns up.
Gusseteer29 m ago

Mine has been confirmed and dispatched today! I'll let you know what turns …Mine has been confirmed and dispatched today! I'll let you know what turns up.



Me too, still says Meccano though.
Sorry guys it will be a mecano Ferrari set. I've just e went and picked up my order today. . It was the Ferrari. The store was going to swap it in store but they didn't have stock
Gusseteer6th Sep

Mine has been confirmed and dispatched today! I'll let you know what turns …Mine has been confirmed and dispatched today! I'll let you know what turns up.

Had my "delivery due today" email earlier. It'll be interesting to see what arrives!
Original Poster
extranormal24 m ago

Had my "delivery due today" email earlier. It'll be interesting to see …Had my "delivery due today" email earlier. It'll be interesting to see what arrives!

Same here. Sat waiting for it. Fingers crossed.
Gusseteer12 m ago

Same here. Sat waiting for it. Fingers crossed.

It's arrived… and it's a Meccano Ferrari.
Same here, after they assured us! Obviously they'll take it back but will we get the Lego set or just a refund?
Edited by: "t4v" 8th Sep 2017
t4v8 m ago

Same here, after they assured us! Obviously they'll take it back but will …Same here, after they assured us! Obviously they'll take it back but will we get the Lego set or just a refund?

By the looks of what I was sent on my eBay message they'll offer a refund… I've got a feeling they don't actually have the Lego kit to replace it with.
Gusseteer, this is all your fault
Also, plastic bagged? Not good packaging, it's been well bashed
Original Poster
Sorry everyone, I will fall on my sword.

Mine's arrived apparently but won't be able to check it for a bit. Expecting Meccano and to be doing my best Victor Meldrew impression when writing a strongly worded complaint.

Hope the people that bought direct from Debenhams yesterday don't get a Meccano set instead.
Original Poster
It was Meccano, definitely giving then some negative feedback.
I emailed Debenhams as I ordered from the website not ebay and they sending me £10 e gift card

not sure if they would do the same via ebay orders
Original Poster
shaz2sxy4 h, 4 m ago

I emailed Debenhams as I ordered from the website not ebay and they …I emailed Debenhams as I ordered from the website not ebay and they sending me £10 e gift cardnot sure if they would do the same via ebay orders

I'm guessing they are not giving you the Lego though.
Gusseteer1 h, 17 m ago

I'm guessing they are not giving you the Lego though.


No its OOS so they cant
shaz2sxy8 h, 37 m ago

No its OOS so they cant

I doubt it was ever in stock to start with…

Someone probably built a product for the website and eBay store and linked it to the SKU of a different product. This would also explain why they don't have any of the other new Star Wars LEGO kits on their website. I used to work in retail buying & ranging and you buy these things as a range so you'd expect for all or most of the new wave of kits to be added together.

They've also removed the kit from their website now…
Just had an interesting conversation with someone at Debenhams customer service line... apparently they don't even have the Meccano Ferrari on their system and don't understand how I received it.

Got to send it back for a refund...
Don't think there was any intention of selling it at that price. Ah well. Also got meccano btw.
Has anyone actually been refunded their £70 yet?
Original Poster
No I haven't yet. Sorry for posting this deal.
Gusseteer9 h, 13 m ago

No I haven't yet. Sorry for posting this deal.

It’s not your fault… that solely falls on Debenham’s shoulders.

I messaged them yesterday to ask when I might get my refund as it’s tracked as being received by them 5 days a go. It would’ve been sooner but I had to wait to get them to except the return as the Meccano set was so poorly packaged that the box was completely crushed and opened at one end. And their returns policy says it needs to be unopened and in a resellable condition.
I have, 2 days ago it seems
t4v5 h, 53 m ago

I have, 2 days ago it seems

I’ve just been refunded. They tried to say they hadn’t received it yet and that I had to wait 10 working days for my refund. However the tracking said it was delivered to them 5 days a go. I replied with a copy of the proof of postage and a screen grab for the tracking from the Royal Mail website to get them to confirm they had it to get a refund. Doubt I’ll ever by from Debenham’s again.
Original Poster
Still haven't got mine, but the tracking hasn't confirmed it has been delivered yet so I guess I'll keep waiting. As soon as it updates though I will be following extranormal's lead.
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