Lenovo IdeaPad 320s Laptop, Intel Core i5, 8GB, 128GB SSD, 14”, Mineral Grey £549 @ John lewis
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Lenovo IdeaPad 320s Laptop, Intel Core i5, 8GB, 128GB SSD, 14”, Mineral Grey £549 @ John lewis

5
Found 23rd Mar
The Lenovo IdeaPad 320 is a lightweight and stylish laptop, which is ready to take care of all your work and play requirements. With its 7th-Generation Intel processor and Solid State Drive (SSD), you’ll experience speed no matter if you’re chatting to friends or watching your favourite programme. Also, the 320 includes loads of USB ports for all your peripherals and for extra ease, a 4-in-1 card reader for speedy and convenient data transfer.
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The screen on the 320s it's an IPS not a TN, JL got it wrong.

icecat.co.uk/en/…tml
This was £470 in Curry's a couple of months ago I believe
Sorry op, John Lewis = cold, contrary to popular belief their customer service is utter crap, got a 55" Oled TV sitting like a peace a furniture for 2 weeks now, avoid them
blackice8r6 h, 40 m ago

Sorry op, John Lewis = cold, contrary to popular belief their customer …Sorry op, John Lewis = cold, contrary to popular belief their customer service is utter crap, got a 55" Oled TV sitting like a peace a furniture for 2 weeks now, avoid them


Did you actually try calling customer services? Nothing happens if you don't tell them the problem.
I did call like 5-6 times in the 2 weeks, technical team, customer services escallated to complains team, they don't give 2 s¬its
they made my wife take a day off for nothing once, than LG's local supplier did the same ("sorry mate we can't get to you today"). now today I have to jump through hoops and see if I can get off work early and see the engineer.

Spoke with JL 5-6 times, LG ~3 times, LG's local supplier about 5-6 times, it's not that I didn't try to sort it out.

nearly £2000 screen sitting for 2 weeks now, 3-4 months old.
Got accidental cover on it also, so if they drag it more and don't fix/replace/ refun it in one peace I'll have to send it to them in multiple peaces to replace.
I'm at the point where I don't care anymore I just really want my money back and never wanna hear of JL EVER again.

I'm saying JL are bad because they clearly don't care and handled this really bad (1 day off waste for my wife). Doing some reading I see I'm not alone, Amazon are actually top now in customer service rankings, I wish I got it from Amazon and not them.
JL's amazing customer service is a mith now, along with unicorns dancing on rainbows, maybe it was once but it isn't anymore.
Edited by: "blackice8r" 26th Mar
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