LG 32LD490 - 32" LCD TV, HD 1080p , Internet, With Freeview HD - With 5 Years Gurantee - £269.95 @ John Lewis (Price Match)(Instore As well)
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LG 32LD490 - 32" LCD TV, HD 1080p , Internet, With Freeview HD - With 5 Years Gurantee - £269.95 @ John Lewis (Price Match)(Instore As well)

53
Found 5th May 2011Made hot 6th May 2011
Hello , This is my first post So please if I have violated any rules, bear with me : )

I know this offer is already on with Price Match with Debenhams,
However Richer Sounds have this for 269.95 , and as They have stores and not only internet based, John Lewis are willing to price match them.

This TV is 269.99 on Amazon, However its actually 4p Cheaper, and Aslo a long 5 years gurantee if you buy from John Lewis.

I sent them a Price Match request, And this is what I got back ,

Dear Mr *******

Thank you for your enquiry.

I have looked into your request and will be happy to match the price of £269.95 for the LG 32LD490 Television seen at Richer Sounds.

To place this order with us please call on 08456 049 049 and quote referece number ******.
Please note the price difference will be refunded after the order has been delivered.


I hope this wil help someone.

I got put of the 7 days delivery time, I gave them a call and they said I could go in and buy the TV and then still ask for the money back .. So thats what I did.

Just make sure you confirm with them first.

55 Comments

Original Poster

Please state the reason for your cold votes ?

Seems a good deal to me, as you get the 5 year warrantee for free compared to £27 at Richer Sounds. I have contacted them to get a price match as well. I have been looking for an internet TV for a while and not seem anything this reasonable.

Thank you for posting

Hot for me, given 5 year warranty. Dunno why cold votes

This is a good deal. thx

I always assumed JL only price matched like-for-like (ie against the same item with a 5 year warranty, which would be £296.94 in the case of the Richer Sounds deal). Is this normal practice that they always price match against prices quoted elsewhere with a standard 12 month warranty? If they do, this seems VERY generous!!!

Original Poster

ian.online

I always assumed JL only price matched like-for-like (ie against the same … I always assumed JL only price matched like-for-like (ie against the same item with a 5 year warranty, which would be £296.94 in the case of the Richer Sounds deal). Is this normal practice that they always price match against prices quoted elsewhere with a standard 12 month warranty? If they do, this seems VERY generous!!!



It is because the 5 Year warranty John Lewis provide is a free service, so they cannot offer something free, then after use it to explain their higher prices.

Therefor when they look at the TV at Richer Sounds, they can only look at the Manufacture Warranty, that comes with any TV, as that is exactly what they offering, And then their 5 Year Warranty is a "free" service. normally reflected in their higher prices.

Hope that was helpful

And thnks guys for voting on my first post

mustaalizzi

It is because the 5 Year warranty John Lewis provide is a free service, … It is because the 5 Year warranty John Lewis provide is a free service, so they cannot offer something free, then after use it to explain their higher prices. Therefor when they look at the TV at Richer Sounds, they can only look at the Manufacture Warranty, that comes with any TV, as that is exactly what they offering, And then their 5 Year Warranty is a "free" service. normally reflected in their higher prices. Hope that was helpful And thnks guys for voting on my first post


D'oh - my parents recently bought a 37" LG from Richer Sounds because JL said it might take a few days for them to do a price match. They paid the 10% to have the warranty extended to 5 years and assumed this would have been the price JL would have price matched. Looks like they could have saved themselves the price of the extended warranty if they'd got JL to price match. C'est la vie.

Original Poster

ian.online

[quote=mustaalizzi] [quote=ian.online] D'oh - my parents recently bought … [quote=mustaalizzi] [quote=ian.online] D'oh - my parents recently bought a 37" LG from Richer Sounds because JL said it might take a few days for them to do a price match. They paid the 10% to have the warranty extended to 5 years and assumed this would have been the price JL would have price matched. Looks like they could have saved themselves the price of the extended warranty if they'd got JL to price match. C'est la vie.




Oww, Well you live to learn I guess I didnt know either, until I did try. First I thought they wil charge £10 on top as Richer Sounds charges for delivery, but then again I guess its the same principle that counts here, that they cant use things they already offering for free.


Hot from me looks a good deal!

Sorry for being pedantic but where did you see about the price match in the first place or did you just mail them on the off chance? Cheers, finding this one hard to resist.

The guarantee has to match within the price range or its not a like for like sale. Ian.online is right

JL have been price matching for a very long time
i have a panasonic 42" plasma purchased approx 5 years ago
called them out last year because of a sound problem
good costomer service
i also bought a panasonic 37" for conservatory 18 months ago
both tv were price matched

Typical, just bought this from Richer Sounds on Wednesday and paid extra for the warranty!
Is a good TV. Some reviews mention motion issue but I haven't noticed any motion blur.
SD picture isn't amazing as with most LCDs but HD looks nice.

Original Poster

Niksan

Sorry for being pedantic but where did you see about the price match in … Sorry for being pedantic but where did you see about the price match in the first place or did you just mail them on the off chance? Cheers, finding this one hard to resist.




Hey there, just fill in the quick form on here : johnlewis.com/hel…spx

I bought it and went actually and collected it from store, I bought it in store, I showed them the mail to the sales assistant and he straight away matched the price for me, straight away.

Original Poster


jeffedoe

The guarantee has to match within the price range or its not a like for … The guarantee has to match within the price range or its not a like for like sale. Ian.online is right



Thats not true. as I copied exactly the same email they sent me on here.. They price matched the 269.95 , and not the other price. ,,

If you want I can photocopy my reciept and uploaded for you ..

I asked JL to price match to RS for this TV and was told by letter that RS were selling it for £279 - which was complete rubbish!!!

Didnt matter in the end coz I went for the LED version 32LE4900 for the same price anyway!

Freezing Cold from me. This company cancelled my order after confirming it, and taking all my bank details. I wasn't even paying by credit, it was cash in full. Unfortunately they couldn't even give me a reason for why they had cancelled my order, but a couple of weeks later I came across This same TV but a 37" for £299.99 from Electro centre in Birmingham.

I think the OP is mistaken with regards to JL's present price match policy and, moreover, the person agreeing to the price match was either being generous or was equally mistaken, but I'm happy to be proved wrong, of course.

I have had JL price match richer sounds for a TV. They directly matched the base price and I got the 5 year warranty too. this was instore tho.

Anyone had a price match on this very interested in this tv.

JL seemed to have changed the online displayed price from £329 to £299 now, so I guess if you get the £279 you will be lucky. I'm still waiting for a reply.

Original Poster

shadow_boxer

I have had JL price match richer sounds for a TV. They directly matched … I have had JL price match richer sounds for a TV. They directly matched the base price and I got the 5 year warranty too. this was instore tho.




Just another person, to proof that me getting that deal was not just an inicdent, or very generous assistant that did not know what he was doing.

mustaalizzi

Just another person, to proof that me getting that deal was not just an … Just another person, to proof that me getting that deal was not just an inicdent, or very generous assistant that did not know what he was doing.


Just received confirmation email from JL price matching against Richer Sounds for £269.95

How does this TV compare
LG 32LE4900 32" Full HD LED TV
£299
currys.co.uk/gbu…tml

Original Poster

Rupee Man

How does this TV compare LG 32LE4900 32" Full HD LED … How does this TV compare LG 32LE4900 32" Full HD LED TV£299[url=http%3A%2F%2Fwww.currys.co.uk%2Fgbuk%2Flg-32le4900-32-full-hd-led-tv-07706841-pdt.html]http://www.currys.co.uk/gbuk/lg-32le4900-32-full-hd-led-tv-07706841-pdt.html[/url]



It is actually exactly same features, however the 4900 , is a LED Tv, Slimmer, and then its LED back light, however reading other posts on here, I think this particular one is only edge lited, and not a full back lited LED, If you looking for the full back lited, they are much more expensive,

I was thinking about getting the one you are reffering too there, but as it is of course one of the budget LED's a lot of people said I shouldnt expect much from it, thats why I went for this instead

I have had a price match email for £279.94 to match the delivery charge from Richer Sounds

snap re above

Just received this email:

Dear Mr xxxxxx, Thank you for your enquiry.I have looked into your … Dear Mr xxxxxx, Thank you for your enquiry.I have looked into your request and will be happy to match the price of £279.94 for the LG 32LD490 television seen at Richer Sounds. This price includes the Richer Sounds £9.99 delivery charge.To place this order with us please call on 08456 049 049 and quote reference number xxxxxx. Please note the price difference will be refunded after the order has been billed and delivered.If you wish to view more information about Never Knowingly Undersold or our pricing policy, you can do so on our website.If I can be of any further assistance, please do not hesitate to contact me.Yours sincerely,xxxx xxxxxJohn Lewis.com



Sounds good to me.

mustaalizzi

It is because the 5 Year warranty John Lewis provide is a free service, … It is because the 5 Year warranty John Lewis provide is a free service, so they cannot offer something free, then after use it to explain their higher prices. Therefor when they look at the TV at Richer Sounds, they can only look at the Manufacture Warranty, that comes with any TV, as that is exactly what they offering, And then their 5 Year Warranty is a "free" service. normally reflected in their higher prices. Hope that was helpful And thnks guys for voting on my first post



Interesting....
When I spoke to JL (not about this TV) they said they would price match the price from a competitor but the cost must include a 5 year warranty.

Just received the email confirming the price match of 269.95.... phoned in to place order using the reference no. and tv is arriving on wednesday.

pretty happy with the deal, thanks OP

Original Poster

I think sometimes they offering 279.95 and sometimes 269.95 ..

However You can always say that it is possible buying it from richersounds in store, therefor the delivery charge do not apply.

redwarrior

Just received the email confirming the price match of 269.95.... phoned … Just received the email confirming the price match of 269.95.... phoned in to place order using the reference no. and tv is arriving on wednesday.pretty happy with the deal, thanks OP8)


Did this price include the delivery?

Edit: Just seen on their website that Del is free.
Edited by: "sukajag" 9th May 2011

Just got the £269.95 price by resubmitting on richer sounds store (and not website) basis.

Cool and thanks to OP.

If at first u don't succeed, fail again better

sukajag

Did this price include the delivery?Edit: Just seen on their website that … Did this price include the delivery?Edit: Just seen on their website that Del is free.



I assume so. I will be charged £299 for the tv and hopefully refunded £29.05, when it is delivered, as promised.

Thanks for posting this, received a price match today of £269.95. Shall be delivered soon.

price on amazon back up to 289

I got this deal on Monday evening, they price matched £269.95. Cheaper than Amazon and with a 5 year guarante from John Lewis.

How long do they take to respond to a price match request initiated online?

The tv was delivered yesterday evening, but have not had a chance to open and check it yet.
I received the price match reply the next day

Just need to check that I get the difference refunded!

Ive had my price match confirmed at £269.95. However Im worried about how much they will refund. Has anybody been refunded yet? Im worried theyre gonna include delivery or warranty costs and not refund the full £30(ish) difference.
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