Microsoft Arc Wireless Keyboard £6.22 delivered @ Kingsfield Computer Products
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Microsoft Arc Wireless Keyboard £6.22 delivered @ Kingsfield Computer Products

18
Found 2nd Jan 2015
Add the following if you want:

Microsoft Natural 4000 Keyboard 28p
Microsoft Mouse - Wireless 28p
Microsoft Comfort Curve 3000 Keyboard 54p

18 Comments

PLEASE STOP POSTING THESE NON-EXISTENT PRODUCTS.

Topss, you should know better! lol

Original Poster

HedgyHoggy

Topss, you should know better! lol



It's the New Year and things still seem very hazy to me…….

Why are these non-existent? Just bought 3 from tesco for about £6 each
Edited by: "scapton" 2nd Jan 2015

i would also like to know this ^^ i just placed an order for 9 of each...

;-) ordered AGAIN!! with office.

Given it a go!

I have an apology and appreciation to all the comments made here.

Some of you are very correct in saying that this was a technical issue which was beyond our control.

All funds are held by Pay Pal and we are working very hard to get these refunded as soon as possible.

My special thanks to people who have acknowledge this and really appreciate your positive comments.

Nitesh

Banned

KingsfieldComputers

I have an apology and appreciation to all the comments made here.Some of … I have an apology and appreciation to all the comments made here.Some of you are very correct in saying that this was a technical issue which was beyond our control.All funds are held by Pay Pal and we are working very hard to get these refunded as soon as possible.My special thanks to people who have acknowledge this and really appreciate your positive comments.Nitesh



What positive comments exactly?

It seems your company is a shambles - I've received no emails concerning my order and at the moment you have my money and the item I ordered. Here's my comment for you 'SCAM'.

CoolElectronics

What positive comments exactly?It seems your company is a shambles - I've … What positive comments exactly?It seems your company is a shambles - I've received no emails concerning my order and at the moment you have my money and the item I ordered. Here's my comment for you 'SCAM'.

youare an idiot and deluded if you expected that it for £15

KingsfieldComputers

I have an apology and appreciation to all the comments made here.Some of … I have an apology and appreciation to all the comments made here.Some of you are very correct in saying that this was a technical issue which was beyond our control.All funds are held by Pay Pal and we are working very hard to get these refunded as soon as possible.My special thanks to people who have acknowledge this and really appreciate your positive comments.Nitesh




I received two automatic emails from you this morning stating that my order had been rejected.

Bearing in mind the order was placed FIVE days ago I am disappointed the emails were not accompanied by a PayPal email saying that my money had been refunded.

Banned

ACIDFORUMS

youare an idiot and deluded if you expected that it for £15



I have also received two automatic emails this morning saying my order has been rejected - 5 days later I still have not received a refund from Paypal am I an idiot and deluded to expect my money returned to me in a timely manner? If the company had any money in their Paypal account the refund would be almost instantaneous.

CoolElectronics

I have also received two automatic emails this morning saying my order … I have also received two automatic emails this morning saying my order has been rejected - 5 days later I still have not received a refund from Paypal am I an idiot and deluded to expect my money returned to me in a timely manner? If the company had any money in their Paypal account the refund would be almost instantaneous.



Me too. I've emailed them to see what there excuse is and what the "technical error" was! Let see why they couldn't get the refunds out at the same time as the emails...

i got email on 5th to state they cancelled my office 2016 order and refund will follow. its the 7th and no refund, I have raised a claim via paypal as I paid through them. This merchant should be banned from HUKD?

still awaiting a refund, PayPal case awaiting escalation tomorrow evening.

Get the impression this deal was posted just to generate cashflow, hence no refunds.
Edited by: "TheBiker" 9th Jan 2016

+1 for a Paypal claim. How would we go about getting this lot banned from HUKD? Though I doubt there's likely to be any more "deals" coming our way any time soon!

Just received an automated sob-story email from them. I'm not quite sure why it's taken them this long to knock one out - 5-10 mins in front of a keyboard to let people know what was going on. I particularly liked the "personally thank everyone who has posted so much positive support and sympathy for us" comment. Where they got this from I've no idea!

At the end of the day it was a price glitch and a screw up. We all knew it was unlikely to come off, but they way they dealt with it was very poor.

I sent a reply saying how unhappy I was with their service and that the email was way too little, way too late and got a generic reply saying "Thanks for your understanding much appreciated", when that was in no way the message I conveyed. Hopeless!

Hi ALL

We are out of the tunnel and in the light ALL refunds have just been completed. Please check your account for credit.
it may take Pay Pal a couple of days but all is done from our side.
Apologies for all the problems.

To Summarise this please see below.


Office Opened on 4th Jan which is when we discovered the issue the first thing we did was call the supplier in question to verify the pricing which they rejected but admitted it was their error.

We then started processing the orders to inform all the purchaser that the orders are being rejected due to a technical error.
This took until Thurs 7th.
We then contacted Pay Pal to request what would be the quickest way to get the refunds done. They asked us to download the list and mark off the refunds which they will auto process.
Monday 11th the sheet was sent to Pay Pal and we were chasing them everyday for update.
Pay Pal final informed us that they can not do this for us as the auto system has broken down.
Thurs 14th we started the in-house process and have just completed all refunds @18:45 16th Jan 2016.

Once again i would like to assure you all the this was a serious issue for us and the monies were with Pay Pal all the time it was the process which took a long time purely due to the volume we had.

Again I would like to apologies for this and offer a free Next day delivery should you wish to try us out.
Please remember that we are B2B only and therefore our terms differ to consumer site so I urge you to check first.
Please choose next day option and use this code MSJan15

Thanks you all for your support which is very much appreciated by all of us @ KIngsfield

Regards

Nitesh
kingsfieldcomputers.co.uk
Sales@kingsfieldcomputers.co.uk
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