Morrisons Quieter Hours for those with special needs - Now in ALL Stores - 9-10am on Saturdays
1779°Expired

Morrisons Quieter Hours for those with special needs - Now in ALL Stores - 9-10am on Saturdays

119
Refreshed 21st Jul (Posted 18th Jul)
Thought I'd share this as it's now in ALL Morrisons stores on Saturdays, between 9am-10am.

A few different retailers have had trials running before and they have done quite well. It's definitely good for those with special needs, that find it difficult to be in a busy/noisy environment

"This new initiative has been created with the support of the National Autistic Society. Many people who are autistic or those with autistic children can find shopping in a supermarket an anxious experience. Having carried out a trial earlier in the year in our Lincoln, Woking and Gainsborough stores, we identified improvements that could be made as well as the best time for the Quieter Hour to take place.

“Around 700,000 people are on the autism spectrum in the UK. This means they see, hear and feel the world differently to other people, often in a more intense way. Morrisons ‘Quieter Hour’ is a step in the right direction for autistic people who find supermarket shopping a real struggle.”"


During Quieter Hours, our stores will:

  • Dim the lights
  • Turn music and radio off
  • Avoid making tannoy announcements
  • Reduce movement of trolleys and baskets
  • Turn checkout beeps and other electrical noises down
  • Place a poster outside to tell customers it’s Quieter Hour


    I also have a Mega-Thread going with things like Special Cinemas screenings, Days out, School Uniforms and that kind of thing, which might be of interest - Here
Community Updates

Groups

Top comments
I'd better not take my kids shopping Saturday morning then 😄
We use our local supermarket after it has closed, dim lights, no music, no beeping tills, no staff trying to fill shelves....in fact no staff at all! No delays at the checkout and everything is free. The only downside is that you have to be quick
This is really good and I only wish it was longer hours. Thinking about it, why do they have thay annoying beep anyway? The people on the checkout can see if it's been scanned on the computer. Hopefully more stores follow.
Edited by: "BigTimeDealer" 18th Jul
This gives me a warm feeling inside . . . Unlike when i watch the news
119 Comments
This is really good and I only wish it was longer hours. Thinking about it, why do they have thay annoying beep anyway? The people on the checkout can see if it's been scanned on the computer. Hopefully more stores follow.
Edited by: "BigTimeDealer" 18th Jul
What a wonderful idea, will hopefully help lots of people get out and about who didn't before and to enjoy shopping again
They can turn the poxy music and beeps off any time as far as I'm concerned.
Checkout beeps & stupid loud voices really **** me off
Edited by moderator: "swear filter" 18th Jul
I'd better not take my kids shopping Saturday morning then 😄
This gives me a warm feeling inside . . . Unlike when i watch the news
That's when I'll be doing me Chrimbo shopping this year then!

Apologies for the C word.

Hope they turn down their lights. Give me head ache. Let alone people with specials needs.
Gollywood31 m ago

Checkout beeps & stupid loud voices really **** me off


Well you can always order online
Great idea let’s hope people don’t use this that don’t really need to like people do with disabled parking type of thing!
phillyboy26 m ago

I'd better not take my kids shopping Saturday morning then 😄

And that's the thing isn't it. How do they dictate how quiet and calm it is when they have no control.
Also, they would make you believe that a normal visit to the shop is all bull horns, loud music and shouting. It really isnt.
So you can now tell who does.
Well done for bringing this to some people’s attention, it’s good to see them helping out
I usually go to my ASDA at 7am. Absolute peace and quiet. It feels priviledged, as if the whole supermarket has bene opened just for you!
Broc_Mudflap41 m ago

That's when I'll be doing me Chrimbo shopping this year then! Apologies …That's when I'll be doing me Chrimbo shopping this year then! Apologies for the C word.



The C word is far better than the D, R or E words.
fireman145 m ago

And that's the thing isn't it. How do they dictate how quiet and calm it …And that's the thing isn't it. How do they dictate how quiet and calm it is when they have no control.Also, they would make you believe that a normal visit to the shop is all bull horns, loud music and shouting. It really isnt.


You obviously haven't been to Asda in Harrogate!
fireman145 m ago

And that's the thing isn't it. How do they dictate how quiet and calm it …And that's the thing isn't it. How do they dictate how quiet and calm it is when they have no control.Also, they would make you believe that a normal visit to the shop is all bull horns, loud music and shouting. It really isnt.

Their self checkouts are the loudest out of all the big shops. Almost being shouted at
if all supermarkets did this 24/7 they might see sales go up
also start by making the parking spaces 2 foot wider.
Not autistic but the stupid music and beeping crap and be off all day as far as I'm concerned. Anoyying.
Amazing
this is great, thank you
zworld45 m ago

I usually go to my ASDA at 7am. Absolute peace and quiet. It feels …I usually go to my ASDA at 7am. Absolute peace and quiet. It feels priviledged, as if the whole supermarket has bene opened just for you!


Early on a Sunday is a good time. Just time finishing your shop for when the tills are allowed to open.
Nice idea but isnt Saturday their busiest day, surely other shoppers will still be noisy, during the week or atleast saturday afternoon or something seems far more logical?
BigTimeDealer18th Jul

This is really good and I only wish it was longer hours. Thinking about …This is really good and I only wish it was longer hours. Thinking about it, why do they have thay annoying beep anyway? The people on the checkout can see if it's been scanned on the computer. Hopefully more stores follow.



As if the cashier are already looking at where the barcode is and concentrating on holding the item its easier to listen for a beep than to keep looking back up at the screen and down to the item again. No beep means slower scanning and longer waits at the tills.
We use our local supermarket after it has closed, dim lights, no music, no beeping tills, no staff trying to fill shelves....in fact no staff at all! No delays at the checkout and everything is free. The only downside is that you have to be quick
We order online shopping is not pleasant experience anymore also can't do with the stress of going through the tills and being herded like cattle
termite32 m ago

They should have a day when they don't let old people in.


Zero tolerance on faffing and stopping in middle of isles.
Great Post
Heat
I think these should be standard things. Especially the lights, I can't stand them, too bright, keep them on a low setting. Some other suggestions, put a sign up saying "no standing in the middle of the ******* entrance" seriously why do people feel the need to stand right at the front in a group talking. Although it's a great idea in theory it does seem that it's anti-children though, especially those with babies. I mean you can't stop a baby from crying or a 2 year old from having a screaming fit because they can't have a new toy.
Edited by moderator: "removed swear word" 18th Jul
You all spend too long in these places. Get in and get out I say
This is not a deal. It should be in misc. Would anyone like to explain how this is a deal?
Would be a good idea if they also got rid of the people doing the online shopping picking. Drives me crazy as there are more of them than shoppers at early times.
BigTimeDealer3 h, 51 m ago

This is really good and I only wish it was longer hours. Thinking about …This is really good and I only wish it was longer hours. Thinking about it, why do they have thay annoying beep anyway? The people on the checkout can see if it's been scanned on the computer. Hopefully more stores follow.


Because it is much quicker. It's the difference between touch typing and looking at they keyboard while you type. It's also easier for the operator and stops them having to spend the whole day straining their eyes at the display.


Same with the other things on this list, they're normally done for a reason. Lights/ music increase sales (as much as people complain about it they still buy more), the tannoy announcements obviously save wasting time/ effort running up and down the store finding workers, and the trolley/ basket noise is a necessity when the store is busy.


Fantastic that they're making accomodations for those particularly affected by this but it would be daft and impractical to expect any of this stuff to be made the norm.
Broc_Mudflap2 h, 29 m ago

You obviously haven't been to Asda in Harrogate!

I stay away from "the asdas" at all costs!
connect2deals50 m ago

I think these should be standard things. Especially the lights, I can't …I think these should be standard things. Especially the lights, I can't stand them, too bright, keep them on a low setting. Some other suggestions, put a sign up saying "no standing in the middle of the ******* entrance" seriously why do people feel the need to stand right at the front in a group talking. Although it's a great idea in theory it does seem that it's anti-children though, especially those with babies. I mean you can't stop a baby from crying or a 2 year old from having a screaming fit because they can't have a new toy.


A smack can be effective.
Steelman11118th Jul

I could imagine how great that would be, everything would be so quick, …I could imagine how great that would be, everything would be so quick, there'd basically be no queue's.



Surely you don't mean that, bear in mind a lot of elderly people are disabled or have significant physical or mental impairments. Elderly an disabled people are dictated to use self scan machines which they can't use and then barked at by staff and selfish grumps when they struggle. A little consideration won't kill you. Bear in mind non of us are getting any younger and it is inevitable to see a decline in ability when you get old.
What a great idea. Big business should do more and would gain far more customers this way
You would like to think that an “editor” would know the difference between a deal and a misc post.....
jon81uk2 h, 5 m ago

As if the cashier are already looking at where the barcode is and …As if the cashier are already looking at where the barcode is and concentrating on holding the item its easier to listen for a beep than to keep looking back up at the screen and down to the item again. No beep means slower scanning and longer waits at the tills.


Spot on. There is also a bigger chance of double scanning too. Which would be one more thing for people to moan about.
We don’t put the beep on to annoy people. Its to help the whole process.
Reading some of these comments only reinforces my opinion that there is little or no middle ground to tolerance nowadays. We either treat things like they are made of China and are far too precious about it or have little to no tolerance on the subject at all.
Think of others but those others should also think of you. Simple.
Post a comment
Avatar
@
    Text