Motorola Moto G 5-Inch (2nd Gen UK Stock) now £139.95 @ Amazon
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Motorola Moto G 5-Inch (2nd Gen UK Stock) now £139.95 @ Amazon

£139.95Amazon Deals
51
Found 30th Oct 2014
2nd Gen Moto G now reduced to £139.95 at Amazon.

Great deal for those who don't live near a Tesco or have any Clubcard points to boost. Or those who just prefer Amazon because of their CS and return policy.

Dual Sim 8GB SIM-Free Smartphone
• 5” HD display
• 2 front stereo speakers
• All-day battery
• Qualcomm Snapdragon 400 quadcore processor
• Android 4.4, KitKat with guaranteed upgrade
• Personalise with Motorola Shells
• Dual SIM
• 8.0MP rear-facing, 2.0MP front-facing

Now at 144.95
- gooeynote

51 Comments

Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.
If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.



Not sure where you got that information from. Amazon will deal with any problem within 12 months.

rev6

Not sure where you got that information from. Amazon will deal with any … Not sure where you got that information from. Amazon will deal with any problem within 12 months.



Funnily enough I got it from Amazon when I tried to return something that went faulty after 6 weeks.

Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.
If a product becomes defective after 30 days you won't be able to return it using our Returns Support Centre. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information.

Electronic items are 30 Days.

I too thought it was at least a year, as it used to be, but sadly no longer.

catherton

Funnily enough I got it from Amazon when I tried to return something that … Funnily enough I got it from Amazon when I tried to return something that went faulty after 6 weeks.Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.If a product becomes defective after 30 days you won't be able to return it using our Returns Support Centre. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information.Electronic items are 30 Days.I too thought it was at least a year, as it used to be, but sadly no longer.



Interesting to hear! I got this phone from Amazon a few weeks ago thinking it was a good seller for returns

Have been looking at this phone, only thing that puts me off is the lack of 4G, can't decide over this or the older Motorola G Lte, which has a smaller screen and worse camera, thou the camera isn't really important to me.

andykapa

[img]https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcT8mebYkuTJHzLLq8AULytKA5BK-j1oTvqCBK2lVl7su2lI79j5HQ[/img]


You win tonight's star prize for most random but yet somehow appropriate picture on HUKD

catherton

Funnily enough I got it from Amazon when I tried to return something that … Funnily enough I got it from Amazon when I tried to return something that went faulty after 6 weeks.Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.If a product becomes defective after 30 days you won't be able to return it using our Returns Support Centre. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information.Electronic items are 30 Days.I too thought it was at least a year, as it used to be, but sadly no longer.



Incorrect. I just returned a Moto G 4g after 6 months because it had began to freeze quite a lot.

I also returned an electronic item that was fulfilled by Amazon after it became defective after 11 months.

Does it not depend if it sold by Amazon themselves not a market place seller.

Banned

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.

everyone has different experience but to be honest amazon has the best customer service what I found it. I returned my electronic weight scale after 10 months even they picked from my house free of charge and replaced it with brand new one. It was broke down after 10 month and was under warranty of 12 months. No question was asked and BEST CUSTOMER SERVICE.

Is the 2nd Gen dual sim?

I can't believe none of the other manufacturers have made an effort to try and loosen Motorola's stranglehold on the budget smartphone market. I bought the original Moto G for my Mother late last year and there was nothing to touch it for £100 (8gb model), then they added an sd slot and 4G and bumped up the price a tad and still nothing to compare. Now they've put in a bigger screen and better camera and it seems the Moto G is still the budget phone to have. Yes the screen's pixel density and battery life have dropped a tad, but for the money, these are still seriously good phones.

I'd recommend rooting it and adding the Xposed Framework, as I'd recommend for any Android (if you don't know about either, have a quick read-up) and you'll have a great phone for a crazy price.

If anyone knows of something similar for £150 ish, please let me know as I'm after a phone for my uncle and it's looking like it's gonna be another Motorola as things stand!

5Rivers79

Incorrect. I just returned a Moto G 4g after 6 months because it had … Incorrect. I just returned a Moto G 4g after 6 months because it had began to freeze quite a lot. I also returned an electronic item that was fulfilled by Amazon after it became defective after 11 months.



How can it be incorrect when I have quoted Amazon's own return policy?

You might have been able to return something by contacting them about it & they've done something as a gesture of good will, but the automated returns system will not give you a return after 30 days as stated by their own returns procedure.

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.



Ive bought numerous Moto Gs for work from both Amazon and Tesco. Ive had several develop faults and 2 or 3 of the Amazon ones they just sent out replacements the following day and a free label to return the faulty ones. On one occasion once they had received my faulty one back they even refunded me by accident. On the other hand Ive had my first Tesco one go faulty and after going through a 20 minute call of try this and try that they finally agreed to post me out a returns envelope which I sent off today. Who knows how long it will take to come back.
All in all if you're buying one for yourself you may find the extra few quid better spent at Amazon.
The company that deal with Motorola warranty repairs if you contact the manufacturer directly I have heard are useless. I believe its the same company that does the repairs for LG too. I cant remember the name but there are loads of bad reviews online.

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.



My friends xbox one died after 10 months. Amazon sent a prepaid box for it and shipped him another one via prime for free. Guess it depends who you speak to

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.


I think you must have bought something from an Amazon Marketplace seller not Amazon directly.

http://tinypic.com/r/2rfa5ft/8

http://oi58.tinypic.com/2rfa5ft.jpg

woldranger

...then they added an sd slot and 4G and bumped up the price a tad and … ...then they added an sd slot and 4G and bumped up the price a tad and still nothing to compare. Now they've put in a bigger screen and better camera and it seems the Moto G is still the budget phone to have.



You know that the 4G they added in the last update has been removed on this 2014 version?

Sistuntii



This item was not sold by Amazon directly. It was a third party seller.

I have always received amazing customer service from Amazon because the products I buy are sold directly by Amazon.

Honestly I can't fault Amazon on the way they deal with their customers. I wished the same could be said for how they treat their seller support which is very frustrating at times.

Back to the customer service though, my prime membership recently ended from last year. I had some issues during that time where Amazon offered me a few months for free. For some reason these were not applied so I spoke to them and they gave me a full refund for the whole year which was far more than what I was expecting. I can't think of any other company that would do that.

I think there is a bit of confusion about warranties with amazon.
firstly they given a 30 day return.
secondly if a fault occurs they word it, that your best bet is to go to the manufacturer for repair but as you paid your money to them they have ultimate responsibility, so if you get no joy, you go back to amazon, and they must:
either repair, replace or refund up to at least a year. They don't promote it but in the uk its the sale of goods act and they have to.
also if you paid for on credit card over £100 they have equal responsibility too.

catherton

Much as I like Amazon their return policy flies in the face of UK … Much as I like Amazon their return policy flies in the face of UK consumer law & is an example of how successive Governments allow big companies to walk all over consumers in the quest for greater profits.If it goes wrong in the first month you can send it back, but after that you have to deal with the manufacturer, Amazon will not take it back.



In my experience Amazon are brilliant and i've returned electrical items after 30 days after usingh them and still got a refund. As for shops making you deal with the manufacturer, this in my experience started with the xbox 360.

Sistuntii



That's relates to returning the item if you change your mind (i.e. what was the Distance Selling Regulations).

If you click 'view return policy', it gives you an 0800 number or webform (can't remember exactly) which you just call/complete, say the item has developed a fault and tell them if you want a refund or replacement.

I agree that screen is somewhat misleading - but once you get passed it, the returns process is faultless.

Must agree that buying from Third Party, Amazon Marketplace, sellers is fraught with danger. Amazon couldn't care less when a Tablet I bought died and the seller had left Amazon and changed company names. I am very wary since that experience. Can't speak for Amazon themselves but you'd think they would bear some responsibility.

catherton

Funnily enough I got it from Amazon when I tried to return something that … Funnily enough I got it from Amazon when I tried to return something that went faulty after 6 weeks.Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.If a product becomes defective after 30 days you won't be able to return it using our Returns Support Centre. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information.Electronic items are 30 Days.I too thought it was at least a year, as it used to be, but sadly no longer.



You are only right insofar as you will not be able to return the item using their 'return centre'. However, if you chat, email or phone they will ALWAYS honour the 12 months. They are moving toward honouring 24 months on electronic products. Only once did I have an issue with CS, who suggested I try the manufacturer for support. Once I told them that my contract was with them, they corrected their stance.

catherton

Funnily enough I got it from Amazon when I tried to return something that … Funnily enough I got it from Amazon when I tried to return something that went faulty after 6 weeks.Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.If a product becomes defective after 30 days you won't be able to return it using our Returns Support Centre. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information.Electronic items are 30 Days.I too thought it was at least a year, as it used to be, but sadly no longer.



You have 30 days to return the product under DSR (if you decide you no longer want the product).
If it develops a fault within 12 months Amazon will happily deal with it. Contact them via live chat or by phone.

So much poor advice here.

Up to 30 days you can do the return yourself using the returns centre.

Longer than this and you simple contact them via web chat and they will do the return/exchange. I have done this many times.

No problems at all.

Just an observation which may not affect anyone but you never know someone may benefit. In my house the wifi doesn't reach to one of the upstairs bedrooms which I use as an office. To get round this I have a wifi range extender plugged in on the landing which works fine. The network name and password of this is the same as my wifi downstairs this means any device doesn't need to have two wifi networks stored it can just use the same one and switch to the other when out of range of the first. My old version 1 Moto G used to do this with no issue but this version 2 (this 5" model) I have to manually turn off wifi and then turn back on again for it to switch. Not a big problem but a bit annoying. I might just change the network name on the one upstairs and hope it just switches to that as it has the stronger signal.
Edited by: "Jimmyboy" 31st Oct 2014

Thanks, got it for £129.95 using a £5 Facebook voucher and the £5 voucher from Charles Tyrwhitt.

In order to return an item to Amazon after 30 days, you need to contact them. As has been stated, the automated system does not allow you to return an item after 30 days.

They will accept refunds way after a year too

Jimmyboy

Just an observation which may not affect anyone but you never know … Just an observation which may not affect anyone but you never know someone may benefit. In my house the wifi doesn't reach to one of the upstairs bedrooms which I use as an office. To get round this I have a wifi range extender plugged in on the landing which works fine. The network name and password of this is the same as my wifi downstairs this means any device doesn't need to have two wifi networks stored it can just use the same one and switch to the other when out of range of the first. My old version 1 Moto G used to do this with no issue but this version 2 (this 5" model) I have to manually turn off wifi and then turn back on again for it to switch. Not a big problem but a bit annoying. I might just change the network name on the one upstairs and hope it just switches to that as it has the stronger signal.



Download an app called "WiFi Roaming Fix".

robertsona297

Download an app called "WiFi Roaming Fix".



Brilliant, thank you

what case are you buying?

Jimmyboy

Brilliant, thank you



also in some android mobiles under settings , wifi, advanced you can uncheck "avoid poor wifi connection " not sure about moto g

Original Poster

dankuvermach

No, it's not, there is a dual sim version of it but it costs more.



Yes it is... 2nd Gen, 5" screen, Dual Sim - Details in description or follow link

osstis

[also in some android mobiles under settings , wifi, advanced you can … [also in some android mobiles under settings , wifi, advanced you can uncheck "avoid poor wifi connection " not sure about moto g



Thanks

Spec wise which is better this or Hisense u971 (well established brand in China and USA) ?

Hi,

Does anyone know where I can find an unlock code for this phone. Cant find with the model number on ebay as well. I have the locked Tesco one. Thanks
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