I had that message too off the same person, just need to receive my box now 😁
Damn that's a great box.. plus a chase pop as well!!
I ended up getting credit, I bought 2 t-shirts which cost me an extra 3 quid. so a poster and two shirts for 8 pounds is a pretty good deal
I too had mine cancelled and was lucky enough to be offered a box of my choice after requesting a different box as compensation; chose Multiverse 1 and got two pops, one tee, one Meeseeks coin, one pen and one metallic sign - much prefer this to the Cyborg box I never received!!! :)
They have replied to this and said I will be reimbursed the delivery costs, don't ask you don't get I suppose. Not sure how I go about ordering it it sounds like I need to tell them on support which box I want and they will order it for me. Will post an update once this has all happened. Hopefully everyone else will have some luck too. Normally I get turned away, especially with Amazon support.