NEW Plusnet Fixed price Unlimited Broadband 18mth Contracts from £19.99 + £5 activation fee with £50 cashback
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NEW Plusnet Fixed price Unlimited Broadband 18mth Contracts from £19.99 + £5 activation fee with £50 cashback

44
Found 8th Aug
I love the telecoms market to see what shenanigans go on there...

Plusnet have introduced today fixed price contracts - which means no mid term price increases what you pay today is what you will pay at the end of your contract - which is a great change in attitude to contracts. Conversely - they are no longer giving monthly/contractual discounts, instead they will just charge you for line rental which is a fixed £18.99 and the cheapest market price for broadband.

You can get a £50 cashback with them too, personally I wish tehy would do away with the cashback and just reduce the monthly price price - but you can't have everything.

Some will love it, Some will hate it but for those who can benefit - you cannot argue with the value.
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Unlimited internet with 0Mbps speed
How ironic as they're part of BT, the king of mid term prices increases
MrRee2 h, 41 m ago

They really are totally useless!! Avoid people at all costs!!!!


As an antisocial person, I AGREE.
44 Comments
Unlimited internet with 0Mbps speed
Fixed priced but £1 more per month than a month ago (for the unlimited fibre extra).
How ironic as they're part of BT, the king of mid term prices increases
fabsaver1 h, 2 m ago

How ironic as they're part of BT, the king of mid term prices increases …How ironic as they're part of BT, the king of mid term prices increases


Well lets hope this is not the end of mid term price rises, as i was just getting used to profiting off it
Link doesn't work
if you ant to keep costs ow and are happy with standard broadband (10mb-17mb) then fine. But an extra fiver will get you fibre from Plusnet themselves, or TalkTalk or Voda
If you use the link from uswitch website they give you £75 cashback for 18.99
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shah0078617 m ago

If you use the link from uswitch website they give you £75 cashback for …If you use the link from uswitch website they give you £75 cashback for 18.99 [Image]


I saw that, then noticed its not fiber
deleted1165758th Aug

I saw that, then noticed its not fiber


Yes but its reflecting what the OP has posted above for the unlimited broadband its the same deal but for 12 months with no activation fee and more cashback! A good deal for anyone who wants what the OP has posted.
Edited by: "shah00786" 8th Aug
PlusNet have gone down the toilet regarding customer service, I've been with them since 2012 and I've rarely been treated as badly by any company as these ..... they were great, but look at the review sites, they have dropped to TalkTalk levels ..... I'm leaving them ... my advice? AVOID!!!!
And, can I ask, this Fibre con ...... it's simply fibre to the cabinet! From the cabinet to your home it's copper with the same strangle as before! Don't be conned!
MrRee20 h, 37 m ago

And, can I ask, this Fibre con ...... it's simply fibre to the cabinet! …And, can I ask, this Fibre con ...... it's simply fibre to the cabinet! From the cabinet to your home it's copper with the same strangle as before! Don't be conned!


Hey there. Fibre isnt so much a con but an advancement on technology.
The simple local loop topology is (only on openreach network) -

ADSL> Exchange -> Copper wire to cabinet -> copper wire to house MAX 24mbps
FTTC (fibre to the cabinet) -> Exchange -> fibre to the cabinet -> copper wire to the house Max 80Mbps
FTTP (Fibre to the property) -> Exchange -> Fibre to the cabinet -> Fibre to the property. Max 330Mbps

FTTP if you google, is being trialled for some lucky people around the country - but it costs around £10k per house to be hooked up this way - as it is only a new technology the rollout of this will be slowwwwwwwwwwwwww and if you do get it - its more likely because you are rural as the government is providing financial assistance (Paid to openreach) for those in the worst areas.

I am personally with Virgin who have a commercial monopoly on the cable market - but in your local area you will find smaller suppliers who have built their own exchanges and can supply some crazy fast speeds.... But with fast speeds come higher costs.
MrRee23 h, 38 m ago

And, can I ask, this Fibre con ...... it's simply fibre to the cabinet! …And, can I ask, this Fibre con ...... it's simply fibre to the cabinet! From the cabinet to your home it's copper with the same strangle as before! Don't be conned!


You make it sound like there is 'actual' fibre to the property available anywhere close to these prices.


I signed up to Fibre up to 76mb (getting up to 70-80mb mostly) with plus.net 2-3m ago. Cashback confirmed (£85) and no issues.
Edited by: "Myriad" 10th Aug
I lived in a house with Plusnet for a while and the connection was a bit intermittent and trying to get through to someone with brains in their customer service department is like getting blood from a stone.

Stick to BT/Virgin.
fabsaver8th Aug

How ironic as they're part of BT, the king of mid term prices increases …How ironic as they're part of BT, the king of mid term prices increases



sooo true
This still doesn’t beat the now broadband offer does it? £20 a month over 12 9.99 setup £80 cash back Quidco £14 a month for up to 36mpbs
I dont need faster broadband, I need reliable broadband.

Plusnet was intermittent and then somehow the signal got too weak to broadcast wifi to my computer.

So from Virgin , to Plusnet to now First Utility.

First Utility seem to be better than Plusnet but they messed up my home telephone line.
MrRee9th Aug

PlusNet have gone down the toilet regarding customer service, I've been …PlusNet have gone down the toilet regarding customer service, I've been with them since 2012 and I've rarely been treated as badly by any company as these ..... they were great, but look at the review sites, they have dropped to TalkTalk levels ..... I'm leaving them ... my advice? AVOID!!!!


Agreed. Absolute terrible service. Before my family switched to SSE we were with Plusnet. Because of implications between communication between Openreach/BT and Plusnet, we were left paying 2 months with no internet service whatsoever. They only gave us £20 compensation. AVOID.
Myriad10th Aug

You make it sound like there is 'actual' fibre to the property available …You make it sound like there is 'actual' fibre to the property available anywhere close to these prices.I signed up to Fibre up to 76mb (getting up to 70-80mb mostly) with plus.net 2-3m ago. Cashback confirmed (£85) and no issues.


You wait til you need them!!
Fissshie4 h, 59 m ago

Agreed. Absolute terrible service. Before my family switched to SSE we …Agreed. Absolute terrible service. Before my family switched to SSE we were with Plusnet. Because of implications between communication between Openreach/BT and Plusnet, we were left paying 2 months with no internet service whatsoever. They only gave us £20 compensation. AVOID.


They really are totally useless!! Avoid at all costs!!!!
Edited by: "MrRee" 10th Aug
Just a terrible company. I bought internet from them 3 months ago and it's still not working properly.
Donniey1 h, 14 m ago

This still doesn’t beat the now broadband offer does it? £20 a month over 1 …This still doesn’t beat the now broadband offer does it? £20 a month over 12 9.99 setup £80 cash back Quidco £14 a month for up to 36mpbs


Link pls?
I will never go with Plusnet again. Brilliant customer service while you are a customer but as soon I said I didn't want to renew, I had an openreach workman at my house wanting to remove my phone line. Yep, (presumably just to be dicks) Plusnet had requested the physical removal of my phone line. Workmen turned up with digger and the full works to dig up my front garden to remove my phone line as Plusnet said I requested it. Be careful people.
PatonCavaney1 h, 21 m ago

Link pls?


Hi if you go to Quidco and click through the cash back link you’ll find it
I've been with Plusnet for 5 years, customer service is terrible, staff are rude, not bothered if you want to leave or try and resolve your problems. They had been charging me £40 for standard fiber out of contract for 2 years! Yes partly my fault, but they could have at least offered a partial refund.

I've now moved over to EE in protest.
Lucifer_UK7 h, 38 m ago

Hey there. Fibre isnt so much a con but an advancement on technology.The …Hey there. Fibre isnt so much a con but an advancement on technology.The simple local loop topology is (only on openreach network) -ADSL> Exchange -> Copper wire to cabinet -> copper wire to house MAX 24mbpsFTTC (fibre to the cabinet) -> Exchange -> fibre to the cabinet -> copper wire to the house Max 80MbpsFTTP (Fibre to the property) -> Exchange -> Fibre to the cabinet -> Fibre to the property. Max 330MbpsFTTP if you google, is being trialled for some lucky people around the country - but it costs around £10k per house to be hooked up this way - as it is only a new technology the rollout of this will be slowwwwwwwwwwwwww and if you do get it - its more likely because you are rural as the government is providing financial assistance (Paid to openreach) for those in the worst areas.I am personally with Virgin who have a commercial monopoly on the cable market - but in your local area you will find smaller suppliers who have built their own exchanges and can supply some crazy fast speeds.... But with fast speeds come higher costs.


So what do you class virgin as? I'm pretty sure that's FTTP isn't it?
MrRee2 h, 41 m ago

They really are totally useless!! Avoid people at all costs!!!!


As an antisocial person, I AGREE.
How is this hot when you can get 40mb/s fibre for this price
Had to threaten them with legal action as was charged £50 for installation that never happened. They threaten you with £65 call out fee on top if you are not present then try to lie saying they don't have to come to the property. Had to repeatedly cite the contract stated on their website to the Muppets on the customer service side that the contract was null and void due to the fact the actual activation happened BEFORE the alloted appointment time. It took raising pretty high up before they capitulated and refunded me. laughably at one point I played them at their own game, and charged them £65 for wasting my time. Since the rep said "ok" without thinking, he actually agreed to that ammednment. Was hilarious when i got the call back from his manager asking if I would mind if they didn't pay that but would refund me the £50 as the only one with brains realised they had actually agreed to my contract.
One moron couldn't even check it on his machine because"it was already part of the network and so the contract stated on THEIR OWN WEBSITE wasn't visible to him." Utter "comouter-says-no" plebs.
Edited by: "HarryAxeWound" 10th Aug
Moral of the story, know your rights. Contracts must be agreed to by both parties to be valid and stated concisely at time of agreement. No amount of "o well the thing is what usually happens is...." does not absolve them from their legal obligation. Don't let these or any other prats try to mug you off. Stay firm, pin them in the corner with facts and make their jobs hell untill you get what you deserve. Don't let these bullies take advantage of you, no matter what company they work for
Edited by: "HarryAxeWound" 10th Aug
Lucifer_UK11 h, 21 m ago

Hey there. Fibre isnt so much a con but an advancement on technology.The …Hey there. Fibre isnt so much a con but an advancement on technology.The simple local loop topology is (only on openreach network) -ADSL> Exchange -> Copper wire to cabinet -> copper wire to house MAX 24mbpsFTTC (fibre to the cabinet) -> Exchange -> fibre to the cabinet -> copper wire to the house Max 80MbpsFTTP (Fibre to the property) -> Exchange -> Fibre to the cabinet -> Fibre to the property. Max 330MbpsFTTP if you google, is being trialled for some lucky people around the country - but it costs around £10k per house to be hooked up this way - as it is only a new technology the rollout of this will be slowwwwwwwwwwwwww and if you do get it - its more likely because you are rural as the government is providing financial assistance (Paid to openreach) for those in the worst areas.I am personally with Virgin who have a commercial monopoly on the cable market - but in your local area you will find smaller suppliers who have built their own exchanges and can supply some crazy fast speeds.... But with fast speeds come higher costs.



You're about 5 years out of date.

G-fast is superceding VDSL for FTTC and gives 300/100 or so at the moment, probably more later. Rolling out now across openreach exchanges.

FTTP - in lots of new homes by openreach (a couple of million iirc). Cost is comparible to G-fast (which is currently just a little more expensive than VDSL FTTC). Installation costs (for the consumer) about the same as VDSL - ie not much. (Your £10k figure is crazy - I has 2 fibres blown into my office from 2 different exchnages in central London for a fraction of that). Might be £10k if you're the only one in your town, however. FTTP in lots of blocks of flats in cities thanks to hyperoptic etc.
gagagaga1 h, 13 m ago

You're about 5 years out of date.G-fast is superceding VDSL for FTTC and …You're about 5 years out of date.G-fast is superceding VDSL for FTTC and gives 300/100 or so at the moment, probably more later. Rolling out now across openreach exchanges.FTTP - in lots of new homes by openreach (a couple of million iirc). Cost is comparible to G-fast (which is currently just a little more expensive than VDSL FTTC). Installation costs (for the consumer) about the same as VDSL - ie not much. (Your £10k figure is crazy - I has 2 fibres blown into my office from 2 different exchnages in central London for a fraction of that). Might be £10k if you're the only one in your town, however. FTTP in lots of blocks of flats in cities thanks to hyperoptic etc.


Gfast/Gmax is not even there hence why the market is still trialling fttp let alone that. By the time Gfast comes to residential markets, mobile speeds will have overtaken them. Business markets are different compared with residential on a cost by service basis but i acknowledge that you may well have superior services in your office in London, but this is not representative of the majority of the uk, nor of the roadmap of residential services of the next 5 years....
Lucifer_UK2 h, 16 m ago

Gfast/Gmax is not even there hence why the market is still trialling fttp …Gfast/Gmax is not even there hence why the market is still trialling fttp let alone that. By the time Gfast comes to residential markets, mobile speeds will have overtaken them. Business markets are different compared with residential on a cost by service basis but i acknowledge that you may well have superior services in your office in London, but this is not representative of the majority of the uk, nor of the roadmap of residential services of the next 5 years....


330mbps G.Fast has already been rolled out to 1million homes/businesses across the UK, and BT Opeanreach have a target of 5.7million premises by the end of 2020. Its as good as here with BT and TalkTalk both being providers.
Edited by: "eztutty" 11th Aug
eztutty3 h, 10 m ago

330mbps G.Fast has already been rolled out to 1million homes/businesses …330mbps G.Fast has already been rolled out to 1million homes/businesses across the UK, and BT Opeanreach have a target of 5.7million premises by the end of 2020. Its as good as here with BT and TalkTalk both being providers.


Gfast is fttp. Those customers are predominantly rural.... they are on trial... this has been covered already... they get nowhere near 330 on avg.. because gmax is not enabled.... this is not commercially available - it is on an area by area trial basis... what are you not understanding... pls google the word trial.
Lucifer_UK19 m ago

Gfast is fttp. Those customers are predominantly rural.... they are on …Gfast is fttp. Those customers are predominantly rural.... they are on trial... this has been covered already... they get nowhere near 330 on avg.. because gmax is not enabled.... this is not commercially available - it is on an area by area trial basis... what are you not understanding... pls google the word trial.


Wow what a c0ck you are.

I made no comment on speed's people are actually getting.

G.Fast is not Fttp... Its a way of increasing bandwidth (by increasing frequency while not introducing crosstalk) in the last leg of fttc installations.

G.Fast IS being deployed and is no longer a trial as stated by BTOR in June. I live close to 3 areas with G.Fast and they are definitely not rural, neither are many of the 59 locations on the rollout list.

Rural areas may have been made priority, but this is only to help meet targets on broadband speeds in the UK.
Edited by: "eztutty" 11th Aug
eztutty23 m ago

Wow what a c0ck you are.I made no comment on speed's people are actually …Wow what a c0ck you are.I made no comment on speed's people are actually getting.G.Fast is not Fttp... Its a way of increasing bandwidth (by increasing frequency while not introducing crosstalk) in the last leg of fttc installations. G.Fast IS being deployed and is no longer a trial as stated by BTOR in June. I live close to 3 areas with G.Fast and they are definitely not rural, neither are many of the 59 locations on the rollout list.Rural areas may have been made priority, but this is only to help meet targets on broadband speeds in the UK.


please google ultra fast fibre / gfast thanks

please refrain from personal insults - as educated beings we can have differing opinions without resorting to beligerant behaviour thanks.

''Rural areas may have been made priority, but this is only to help meet targets on broadband speeds in the UK.'' - as mentioned earlier - depending on area specific requirements funding from government is aimed at rural deployment primarily... you cannot actively approach your isp and request Ultrafast fibre - hence not commercially available - you can get added to a waiting list and get notified when it becomes available in your area - hence not commercially available. No need to get ants in your pants - if you can get it Bravo - most people cannot - no drama... no ants... just life... jsut Openreach. Thanks.
Edited by: "Lucifer_UK" 11th Aug
Lucifer_UK19 m ago

please google ultra fast fibre / gfast thanksplease refrain from personal …please google ultra fast fibre / gfast thanksplease refrain from personal insults - as educated beings we can have differing opinions without resorting to beligerant behaviour thanks.''Rural areas may have been made priority, but this is only to help meet targets on broadband speeds in the UK.'' - as mentioned earlier - depending on area specific requirements funding from government is aimed at rural deployment primarily... you cannot actively approach your isp and request Ultrafast fibre - hence not commercially available - you can get added to a waiting list and get notified when it becomes available in your area - hence not commercially available. No need to get ants in your pants - if you can get it Bravo - most people cannot - no drama... no ants... just life... jsut Openreach. Thanks.


I know what g.fast is.

We can also have differing opinions without resorting to condescending comments such as telling someone to google 'trial'.

And more condescension in your edit.... I didn't say it was commercially available, just that it's no longer a trial and most likely here to stay... For now anyway.
Edited by: "eztutty" 11th Aug
steve_bezerker14 h, 26 m ago

I lived in a house with Plusnet for a while and the connection was a bit …I lived in a house with Plusnet for a while and the connection was a bit intermittent and trying to get through to someone with brains in their customer service department is like getting blood from a stone.Stick to BT/Virgin.


From my personal experience with virgina media cs I would say they are staffed with incompetence. After ten years I've had enough and am leaving them. The broadband service is excellent but their cs just make too many basic errors from breaking the data protection act (many times) to not applying credits when they've explicitly said they've done so to finding out they systematically are shortchanging their customers (reported to ofcom who are investigating the matter). All communication is over the phone so they say one thing and write another thing in the account notes and then call you a liar. They've gone back on their word so many times it's unbelievable. Fortunately I've whipped their assess by taking them to cisas and winning time and time again leaving egg on their faces.
eztutty1 h, 57 m ago

I know what g.fast is. We can also have differing opinions without …I know what g.fast is. We can also have differing opinions without resorting to condescending comments such as telling someone to google 'trial'.And more condescension in your edit.... I didn't say it was commercially available, just that it's no longer a trial and most likely here to stay... For now anyway.


I agree with you in all comments.

The other guy lost all credibility when he said g.fast was the same as FTTP which it is 100% not.

ispreview.co.uk/ind…tml
If you’re after a good broadband deal, check out out nowtv fab fibre. Unlimited 36mb, £20 a month inc line rental. £70 quidco cashback makes it clock in at about £15 a month. Just switching to it myself.
Edited by: "score01" 11th Aug
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