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NEXT DIRECTORY ONLINE.. still good stuff in sale and free delivery
NEXT DIRECTORY ONLINE.. still good stuff in sale and free delivery

NEXT DIRECTORY ONLINE.. still good stuff in sale and free delivery

some good sale items and free delivery thanks too helenmyers

i just ordered shoes reduced from £50 to £15
underwear reduced to £7! Bargain especially with free delivery code ;X3605

next.co.uk

15 Comments

I would never use these muppets again, had a £10 fan off them it went wrong, asked for another did not come, the other broken one it took ages for them to pick up when they gave me a date, then it took 2 months to get my money back, plus on top of the phone calls which in the end they gave me some money for at 5p a min :whistling:

I have found next customer service to be brilliant the sale is all round I believe

philmitchell;4278789

I would never use these muppets again, had a £10 fan off them it went … I would never use these muppets again, had a £10 fan off them it went wrong, asked for another did not come, the other broken one it took ages for them to pick up when they gave me a date, then it took 2 months to get my money back, plus on top of the phone calls which in the end they gave me some money for at 5p a min :whistling:


I agree with you, their service is shocking to say the least.

jase.2;4279025

I agree with you, their service is shocking to say the least.



I have never had a bad experience with them, in fact i have found their service to be second to none. They have never refused me a refund and have gone the extra mile to resolve complaints... It is one of the reasons I shop with them so often after so many bad experiences with other companies.

well i've not had a problem, oh and I have just spent £50 but got a few things for that.

Thanks

Has anyone had trouble entering the promotional code? Normally it's where you sign in, but the box wasn't there this time

whiterabbit;4280473

Has anyone had trouble entering the promotional code? Normally it's where … Has anyone had trouble entering the promotional code? Normally it's where you sign in, but the box wasn't there this time




I think that's what happens if you try to go through a cashback site first, not sure if you can do both.

emmiemac;4281229

I think that's what happens if you try to go through a cashback site … I think that's what happens if you try to go through a cashback site first, not sure if you can do both.



Ah I see, thanks! :thumbsup:

Original Poster

StudentJo;4280160

I have never had a bad experience with them, in fact i have found their … I have never had a bad experience with them, in fact i have found their service to be second to none. They have never refused me a refund and have gone the extra mile to resolve complaints... It is one of the reasons I shop with them so often after so many bad experiences with other companies.



[FONT="Book Antiqua"][SIZE="3"]Hi,
I have found customer services fab at all times...
returns fast and simple, especially if you return at a store,
looking fwd to receiving order tomorrow :thumbsup:[/SIZE]
[/FONT]

whiterabbit;4280473

Has anyone had trouble entering the promotional code? Normally it's where … Has anyone had trouble entering the promotional code? Normally it's where you sign in, but the box wasn't there this time



Im havin trouble too and not using a cashback site ive loged on and off loads and it wont let me enter a code! x

http://content.next.co.uk/images/next_co_uk/searchview/412564.jpg

^ That is one of their models? Jesus, I should get in touch with next and offer my services, give them something to look at!

And this one:

http://content.next.co.uk/images/next_co_uk/searchview/421615.jpg

Phwor...

Everything I've ever purchased from Next online if needing to be returned was just returned to my local store. No trouble whatsoever.

Free delivery code has expired now.

A word of warning...

I bought a few items from the Next sale online on the 23rd of December. I got all of them except one, a pair of jeans. When I phoned up to enquire, I was told that they usually have problems with stock for sale items and was advised to wait. The person in customer services also said that the more time that passes from the sale, the less likely you are to receive them if theres been a delay. I'm still waiting.....:x

hunter82;4285120

Im havin trouble too and not using a cashback site ive loged on and off … Im havin trouble too and not using a cashback site ive loged on and off loads and it wont let me enter a code! x



emmiemac;4281229

I think that's what happens if you try to go through a cashback site … I think that's what happens if you try to go through a cashback site first, not sure if you can do both.



philmitchell;4278789

I would never use these muppets again, had a £10 fan off them it went … I would never use these muppets again, had a £10 fan off them it went wrong, asked for another did not come, the other broken one it took ages for them to pick up when they gave me a date, then it took 2 months to get my money back, plus on top of the phone calls which in the end they gave me some money for at 5p a min :whistling:



I go via Quidco and the promotional box disappears. The way to resolve it is to phone Next after your cashback has tracked, or even when you get your statement and ask them to refund the delivery charge.

They have always done it for me with no arguments. Just say - you emailed/posted me the code but I forgot to enter it!
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