No catches: Electrical Emergency & Breakdown Cover for £1/ month, £12/ year @ Homeserve - genuine unlimited call-outs included + parts
758°Expired

No catches: Electrical Emergency & Breakdown Cover for £1/ month, £12/ year @ Homeserve - genuine unlimited call-outs included + parts

Avatardeleted1391139133
Avatardeleted1391139
Found 12th FebEdited by:"deleted1391139"
Yes this is hard to believe but it's genuine - you'll be covered for:
  • Repairs to your home’s mains electrical wiring system
  • Repairs to a broken immersion heater

So any lighting faults are also included. You won't pay for most parts needed such as a transformer if you have transformer-spotlights or light switch replacement. Unlimited call-outs for a year at no extra cost to you.

Obviously Homeserve use the £1/ month line to attract new customers - but there is no obligation to continue after your first 12 months. Year 2 would be typically £8.50-£12/ month, 1 year contract, depending on if you have made claims. But they are perfectly reasonable about this - you get your first 12 months to cancel the contract (you wouldn't want to do this until Month 12, as you'll have to pay 12x £1 anyway) - plus Month 13 to cancel as well if you forgot to ring them/ cancel DD.

I've had 3 call-outs this year - I asked the electrician how much he gets paid per call-out, it's £73 - total £219 of repairs for my £12, then
Community Updates
Homeserve Deals

Groups

Top comments
Seems unbelievably expensive compared to thier £6/year Plumbing and Drainage cover homeserve.com/uk/…lus
Its bait ! Get you to sign up for a DD then hope you forget to cancel when it goes up twentyfold to the normal price next year .
Is this one of them things where its good on paper but in reality the service is so poor? Just done a 5 minute research using my friend google and it would seem this company has a very bad reputation! Although it would seem a good deal I personally myself wouldn't sign up because some things are too good to be true.

Good Luck
133 Comments
Seems unbelievably expensive compared to thier £6/year Plumbing and Drainage cover homeserve.com/uk/…lus
Avatar
deleted1391139
AndyRoyd5 m ago

Seems unbelievably expensive compared to thier £6/year Plumbing and …Seems unbelievably expensive compared to thier £6/year Plumbing and Drainage cover https://www.homeserve.com/uk/insurance/plumbing-and-drainage-plus


heh heh! Not sure about you, but the risks seem somewhat different. I don't think I've had very many plumbing incidents in 30 years as a householder - frozen & burst pipe once (as silly girls didn't keep Glasgow flat above 0C whilst I was away), also put a nail through a central heating pipe once I guess.

Whereas this year alone I've had 3 call-outs on the electrics, all lighting problems that cropped up. And typically some electrical issues every couple of years.
Is this one of them things where its good on paper but in reality the service is so poor? Just done a 5 minute research using my friend google and it would seem this company has a very bad reputation! Although it would seem a good deal I personally myself wouldn't sign up because some things are too good to be true.

Good Luck
Its bait ! Get you to sign up for a DD then hope you forget to cancel when it goes up twentyfold to the normal price next year .
Avatar
deleted1391139
slamukdeals4 m ago

Is this one of them things where its good on paper but in reality the …Is this one of them things where its good on paper but in reality the service is so poor? Just done a 5 minute research using my friend google and it would seem this company has a very bad reputation! Although it would seem a good deal I personally myself wouldn't sign up because some things are too good to be true. Good Luck


No, I phoned up Tuesday last week for the latest call-out & they offered me Weds/ Thursday that week, which I couldn't take. In the end I booked a day off Friday & electrician phoned ahead 25 mins and arrived in the agreed slot plus was very quick, so I'd give service 100% personally.
Avatar
deleted1391139
rogparki3 m ago

Its bait ! Get you to sign up for a DD then hope you forget to cancel …Its bait ! Get you to sign up for a DD then hope you forget to cancel when it goes up twentyfold to the normal price next year .


Of course it's an opening offer. But in Month 12 they send you documentation by post for new contract Month 13 onwards, explaining what the new monthly cost will be and giving you 8 weeks to cancel.

There's no small print or cheating & they make it very obvious & easy to cancel.
I've had this and had 3 call outs. Very happy with service & price
deleted139113912th Feb

heh heh! Not sure about you, but the risks seem somewhat different. I …heh heh! Not sure about you, but the risks seem somewhat different. I don't think I've had very many plumbing incidents in 30 years as a householder - frozen & burst pipe once (as silly girls didn't keep Glasgow flat above 0C whilst I was away), also put a nail through a central heating pipe once I guess.Whereas this year alone I've had 3 call-outs on the electrics, all lighting problems that cropped up. And typically some electrical issues every couple of years.


U must have dodgy electrics then never had electrical issues more likely for the boiler to breakdown as boiler these days dont last much onger than 5-10 yewrs u like the old boilers .than lighting electrics even with older wiring this shouldn't really be happening unless it s dodgy installation or wiring is say over 50+ years old.
Been in my house 9 years now and never needed an electrician or a plumber. That said my wiring is old as hell, still uses fuse wire! Would they work on that or insist on a new fuse box?
I have the plumbing offer of 50pence per month ,and had excellent service from them ,
they replaced 2 ballcocks , one in loft and one in toilet,
could not fault them
wow cheers mate
Any boiler cover offers about ?
slamukdeals28 m ago

Is this one of them things where its good on paper but in reality the …Is this one of them things where its good on paper but in reality the service is so poor? Just done a 5 minute research using my friend google and it would seem this company has a very bad reputation! Although it would seem a good deal I personally myself wouldn't sign up because some things are too good to be true. Good Luck


There boiler cover service was awful in my experience
Has anyone been a Homeserve customer on one of their promotional 'new customer' deals like this, and after 12 months cancelled? If so, have you been able to re-join as a new customer?

My 12 month deal is coming to renewal and as expected, they have bumped it up from £1per month to £14 per month. I've had Homeserve electrician come out twice, and has been absolutely brilliant. Faultless service!
amz84uk16 m ago

Has anyone been a Homeserve customer on one of their promotional 'new …Has anyone been a Homeserve customer on one of their promotional 'new customer' deals like this, and after 12 months cancelled? If so, have you been able to re-join as a new customer?My 12 month deal is coming to renewal and as expected, they have bumped it up from £1per month to £14 per month. I've had Homeserve electrician come out twice, and has been absolutely brilliant. Faultless service!

I rejoined a week after my 12 months was up in my wife's name.
Would they replace a faulty dimmer switch?
It works on\off but has stopped dimming.
amz84uk1 h, 50 m ago

Has anyone been a Homeserve customer on one of their promotional 'new …Has anyone been a Homeserve customer on one of their promotional 'new customer' deals like this, and after 12 months cancelled? If so, have you been able to re-join as a new customer?My 12 month deal is coming to renewal and as expected, they have bumped it up from £1per month to £14 per month. I've had Homeserve electrician come out twice, and has been absolutely brilliant. Faultless service!


Ive had the plumbing offer a few times , they have always been fine with me rejoining if I've been away for 6 months . For my £6 fee for the last year, I had a bathroom sink unblocked , ( I would have done it myself if I didn't have the cover, but it was handy getting them to do it ) and a brand new kitchen mixer tap as my old one was leaking and wasn't worth fixing . Didn't even know they did electrical cover .

Also worth phoning them them to haggle the price down , I did stay with them for 2 consecutive years when they made it cheap enough to do so on one occasion
Edited by: "tinkerbellian" 12th Feb
Templar_10112th Feb

Would they replace a faulty dimmer switch?It works on\off but has stopped …Would they replace a faulty dimmer switch?It works on\off but has stopped dimming.



according to there terms and conditions they would - but best to click on get deal then click on terms and conditions and make sure its for you

Examples of claims covered
3 Failure of the electrical wiring as a result of a DIY accident.
3 Breakdown of fuse box.
3 Lost power to circuit.
3 Failed electrical switch, broken electrical switch.
3 Failed light bulb socket.
3 Failed security lighting and garden lighting.
3 Failed wiring to an immersion heater and a breakdown of the immersion
heater unit itself
3 Failed wiring to a shower unit.
3 Failed wiring connected to your property for the following appliances:
i.e Burglar alarms and smoke detectors
ii. Doorbells and electrical gates/garage doors
iii. Air conditioning units.
3 Permanent damage to the domestic electrical wiring caused by
a power cut.
Edited by: "mmachine" 12th Feb
Any idea how long do we have to wait for a callout, after taking the cover?
brynglasboy2 h, 26 m ago

I have the plumbing offer of 50pence per month ,and had excellent service …I have the plumbing offer of 50pence per month ,and had excellent service from them ,they replaced 2 ballcocks , one in loft and one in toilet,could not fault them


Yup have been with 3 years great service have had a few call outs. All I do is cancel just after 12 months wait 1 month and take out a new plan at the discounted rate (do it online). I’ve been paying £12 per year called out twice for burst pipes under the flooring and twice for other plumbing issues.
mmachine19 m ago

according to there terms and conditions they would - but best to click on …according to there terms and conditions they would - but best to click on get deal then click on terms and conditions and make sure its for you Examples of claims covered3 Failure of the electrical wiring as a result of a DIY accident.3 Breakdown of fuse box.3 Lost power to circuit.3 Failed electrical switch, broken electrical switch.3 Failed light bulb socket.3 Failed security lighting and garden lighting.3 Failed wiring to an immersion heater and a breakdown of the immersionheater unit itself3 Failed wiring to a shower unit.3 Failed wiring connected to your property for the following appliances:i.e Burglar alarms and smoke detectorsii. Doorbells and electrical gates/garage doorsiii. Air conditioning units.3 Permanent damage to the domestic electrical wiring caused bya power cut.


Burglar alarms...The wiring to the alarm or the alarm components too?
Repairs to your home’s mains electrical wiring systemRepairs to a broken immersion heaterReally? Never, ever had anything that would be covered by that - and I doubt most people would. Plumbing, yes, electrics, no. Amazed to see that some people have had 3 claims in a year - suggests a serious wiring problem!
Roz4u23 m ago

Any idea how long do we have to wait for a callout, after taking the cover?


14 days.
They took my farther for £4000 over 10 years in unnecessary policy's that were standard cover on his building insurance,

They have been fined Millions over the years.

fca.org.uk/new…ngs
Had to have my boiler replaced on my HomeServe policy, had some issues with them and had to chase them a few times but in general they were actually quite good.
They've been great whenever I have needed help... punctual and they get the job done. This is a good price, heat from me
Avatar
deleted1391139
Newbold27 m ago

Repairs to your home’s mains electrical wiring systemRepairs to a broken i …Repairs to your home’s mains electrical wiring systemRepairs to a broken immersion heaterReally? Never, ever had anything that would be covered by that - and I doubt most people would. Plumbing, yes, electrics, no. Amazed to see that some people have had 3 claims in a year - suggests a serious wiring problem!


2 of my repairs were a broken lighting switch and a broken transformer to a MR16 / GU5.3 spotlight - both replaced FOC no quibbles - the sort of fault that would be quite common over the years, I'd have thought
thank u for posting xx
Avatar
deleted1391139
Templar_10112th Feb

Burglar alarms...The wiring to the alarm or the alarm components too?


included TO the alarm only, as you'd expect

3 Failed wiring connected to your property for the following appliances:
i.e Burglar alarms and smoke detectors
ii. Doorbells and electrical gates/garage doors
iii. Air conditioning units.
Avatar
deleted1391139
Templar_10112th Feb

Would they replace a faulty dimmer switch?It works on\off but has stopped …Would they replace a faulty dimmer switch?It works on\off but has stopped dimming.


yes
Avatar
deleted1391139
scooby00718 m ago

https://www.fca.org.uk/news/press-releases/homeserve-fined-£30-million-widespread-failings


Glad you posted that. Sounds like Homeserve has taken the lesson on board and is now probably the fairest, cheapest & most reliable provider in the market.
Edited by: "deleted1391139" 12th Feb
From the web site:
The price will increase at renewal. Currently customers in their second year are paying £8.56 a month, £102.72 for the year for this policy, provided they have made no claims.
lkl2656 m ago

From the web site:The price will increase at renewal. Currently customers …From the web site:The price will increase at renewal. Currently customers in their second year are paying £8.56 a month, £102.72 for the year for this policy, provided they have made no claims.

Goes up to £20/month if you've had any claims. That's my latest renewal with 2-3 claims in 11 months
They sent a plumber out to me yesterday to fix a leading tap. The guy said he might damage the tap changing the cartridge so we should change the tap! Our tap cost us about £200 and the replacement looked like a £50 tap. All because he didn't fancy changing the cartridge. Definitely won't be staying with them.
Sounds a good deal,i too have just Googled the firm for a look at reviews.Didnt get to read any but the Guardian story on the search page got me reading ( from 7th Jan 2017 ). 8.4 / 10 from 20,000 + reviews seems good.Is there any excesses to pay ? one story the guy paid a £65 excess on the second call out. Does anyone know if they cover a property for the landlord who's renting it out ?
Can you sign up to both Plumbing and Electrics introductory offers or is one or the other?
Avatar
deleted1391139
Nobull1 m ago

Can you sign up to both Plumbing and Electrics introductory offers or is …Can you sign up to both Plumbing and Electrics introductory offers or is one or the other?


both
If there are satin or decorative light switches and sockets would they replace with same or with white ones?
deleted139113912th Feb

yes


Easier to fit a new dimmer switch yourself than waiting in all day
This is an awful company, got 2 years cover for my new house and they were useless. Things were missed and when they did find fault the service was poor. They did not actually rectify any issues, I'm sure others may have better experience but certainly not me.
Post a comment
Avatar
@
    Text