OCZ OCZ-CXS500W-UK CoreXStream Series 500W Power Supply - £32.15 @ amazon
323°Expired

OCZ OCZ-CXS500W-UK CoreXStream Series 500W Power Supply - £32.15 @ amazon

32
Found 9th Oct 2012
The CoreXStream 500W Power Supply is ideal for mainstream desktops or home office PCs. This latest value-oriented series showcases an understated black casing and unlit fan for consumers seeking effective, quiet performance, and is built for excellent reliability at an extremely affordable price point. Ideal for users seeking a more simplistic design, The 500W configuration provides the necessary power for mainstream systems and desktop computing setups, and even at peak loads remains virtually silent and excludes flashy LEDs, ensuring the power supply is not a distraction during your computing session. The CoreXStream Series is kept supremely cool with a load-controlled 120mm fan to remain quiet under load, featuring up to 80% efficiency under typical load environments to remain rock solid and stable while minimizing energy usage. Built to provide sufficient output to power entry level graphics platforms with an array of connectors, the CoreXStream also features ample cable lengths for various applications and system configurations all wrapped in a flexible mesh to promote a tidy case environment. OCZ CoreXStream power supplies come backed with a three year OCZ PowerSwap Warranty, and are available in Europe, UK, and Asia.


500W Configurations
Dual +12V Rail
Continuous output rated at 30°C
150 x 140 x 86mm (W x L x H)
ATX12V v2.2 compliant
Non-Modular
80% efficiency at typical loads
Heavy-duty protection circuitry including over-voltage, over-power, and short circuit
Active PFC
ErP compliant for low power usage in standby
120mm temperature and load controlled fan
MTBF: 100,000 hours
3-year warranty

Connectors

1 x 20+4-pin ATX
1 x 4+4-pin ESP/12V CPU
1 x 6+2-pin PCI-E
1 x 6 pin PCI-E
2 x 4-pin Peripheral
4 x 5-pin SATA
1 x FDD

Part Number
United Kingdom: OCZ-CXS500W-UK
Community Updates
MemoryC Deals

Groups

32 Comments
I just got mine delivered yesterday from amazon for a few quid more!
I just got mine delivered yesterday from amazon for a few quid more!
The address for warranty returns will be in the Netherlands - the cost of returning it, should it fail under warranty - will be almost the same as buying a new one. Their customer support is excellent though - I got one replaced even though it was several months after the warranty period had expired and the model I got back was brand new and not the factory refurbished that so many companies provide as a warranty replacement. It was also a much higher spec'ed one than the original (although that had ceased production). Touch wood - it's working beautifully

If I had to pay for the carriage, which luckily I don't*, I wouldn't buy any more OCZ stuff because of the cost of shipping for replacement under warranty. What's the point of a 3 year warranty if it isn't economically viable to make use of it?

*Don't ask ...;)
Hmm, could probably do with a new PSU. Mine is 4 years old, and am replacing the mobo/cpu today.
Original Poster
Grrrrrrrrrrr

The address for warranty returns will be in the Netherlands - the cost of … The address for warranty returns will be in the Netherlands - the cost of returning it, should it fail under warranty - will be almost the same as buying a new one. Their customer support is excellent though - I got one replaced even though it was several months after the warranty period had expired and the model I got back was brand new and not the factory refurbished that so many companies provide as a warranty replacement. It was also a much higher spec'ed one than the original (although that had ceased production). Touch wood - it's working beautifullyIf I had to pay for the carriage, which luckily I don't*, I wouldn't buy any more OCZ stuff because of the cost of shipping for replacement under warranty. What's the point of a 3 year warranty if it isn't economically viable to make use of it? *Don't ask ...;)



Bought mine from Scan-ebay end of last month & it failed. Contacted OCZ directly and was asked to return the PSU back to Scan. Tried contacting Scan in regards to PSU, but they turned a deaf ear. Got in contact OCZ and they sent me this email.

Date: Fri, 5 Oct 2012 03:02:55 -0400 (EDT)
Subject: Status Change on Your Trouble Ticket, ID: ******

Trouble Ticket ID: ******
Description: OCZ-CXS500W

-------------------------------------------------------

Please be advised that the status on your trouble ticket
has been changed from Waiting on Customer to In Progress
with the following comment:
-------------------------------------------------------
Comment: Please include all cables from fail PS in package

*** Please read the following information carefully. Follow all instructions to
ensure your RMA is properly received and processed. ***
Your RMA number is EN******
Your RMA return Address is:
TSB c/o OCZ Technology Group Inc. – EMEA
Unit E, Stafford Park 18
Telford (Shropshire), TF3 3BN
United Kingdom
The original OCZ product has to arrive at our warehouse within 30 days after the RMA number is issued.
Clearly write your RMA number on the package using a black marker. Any packages
received without an RMA number clearly visible on the outside of the package will be rejected.
Please include a copy of this RMA information sheet inside your
package. Please include a copy of your original receipt if possible.
Secure the product by using at least two inches of bubble wrap or foam. Don’t send any extras (screws, bracket) as the new one will come without any extras. OCZ recommends shipping using a traceable courier with signature-upon-delivery method. OCZ will not be responsible for lost RMA packages. Please be advised that OCZ will not cover the charges for your shipment to our facility.
Do not lose your RMA number! We will not be able to track your RMA status without it.
You may verify and track your RMA at:
rma.ocztechnology.com/rma…spx

If you have any other questions, feel free to contact us.
For RMA status, please contact the RMA Department.


To reply to this comment directly, please click on the link below:

exdesk.com/OCZ…yes

-------------------------------------------------------
Status changed by: Oleg Jussupov
-------------------------------------------------------

Regards,
ocztechnology@exdesk.com
---

Please DO NOT REPLY to this email notification. Please click on the following link below to correspond:


exdesk.com/OCZ…yes


All tickets will expire after 7 days from the last response date

Thank you.


P.S. me personally, don't think i will ever buy anything again from Scan, and have to agree with v8griff & repouk in regards to Scan-Scam. see post #13 & #16.
Edited by: "stealthx" 9th Oct 2012

I stand corrected - your's is a more recent return than mine - glad to see that they have opened a UK warehouse

stealthx

Bought mine from Scan-ebay end of last month & it failed. Contacted OCZ … Bought mine from Scan-ebay end of last month & it failed. Contacted OCZ directly and ,Your RMA return Address is:TSB c/o OCZ Technology Group Inc. – EMEAUnit E, Stafford Park 18Telford (Shropshire), TF3 3BN



Edited by: "Grrrrrrrrrrr" 9th Oct 2012
Scan must have changed their policy in the last year.
When I spoke to them about a return for a possibly faulty FSP PSU which was under 3 year warranty, they said to return it to them for replacement.
Yea ocz and lacie suck for returns because of the cost to post. Ssd's are light but psu's and bulky external drives cross some weight threshold at the post office that means they're at least £20 to return. If you reckon it might break it's nearly worth buying 2.
stealthx

Bought mine from Scan-ebay end of last month & it failed. Contacted OCZ … Bought mine from Scan-ebay end of last month & it failed. Contacted OCZ directly and was asked to return the PSU back to Scan. Tried contacting Scan in regards to PSU, but they turned a deaf ear. Got in contact OCZ and they sent me this email.Date: Fri, 5 Oct 2012 03:02:55 -0400 (EDT)Subject: Status Change on Your Trouble Ticket, ID: ******Trouble Ticket ID: ******Description: OCZ-CXS500W-------------------------------------------------------Please be advised that the status on your trouble tickethas been changed from Waiting on Customer to In Progresswith the following comment:-------------------------------------------------------Comment: Please include all cables from fail PS in package*** Please read the following information carefully. Follow all instructions toensure your RMA is properly received and processed. ***Your RMA number is EN******Your RMA return Address is:TSB c/o OCZ Technology Group Inc. – EMEAUnit E, Stafford Park 18Telford (Shropshire), TF3 3BNUnited KingdomThe original OCZ product has to arrive at our warehouse within 30 days after the RMA number is issued.Clearly write your RMA number on the package using a black marker. Any packagesreceived without an RMA number clearly visible on the outside of the package will be rejected.Please include a copy of this RMA information sheet inside yourpackage. Please include a copy of your original receipt if possible.Secure the product by using at least two inches of bubble wrap or foam. Don’t send any extras (screws, bracket) as the new one will come without any extras. OCZ recommends shipping using a traceable courier with signature-upon-delivery method. OCZ will not be responsible for lost RMA packages. Please be advised that OCZ will not cover the charges for your shipment to our facility.Do not lose your RMA number! We will not be able to track your RMA status without it.You may verify and track your RMA at:http://rma.ocztechnology.com/rmalookup.aspxIf you have any other questions, feel free to contact us.For RMA status, please contact the RMA Department.To reply to this comment directly, please click on the link below:http://www.exdesk.com/OCZTechnologyGroup/OCZ-Europe/index.cfm?addcomment=yes-------------------------------------------------------Status changed by: Oleg Jussupov-------------------------------------------------------Regards,ocztechnology@exdesk.com---Please DO NOT REPLY to this email notification. Please click on the following link below to correspond:http://www.exdesk.com/OCZTechnologyGroup/OCZ-Europe/index.cfm?addcomment=yesAll tickets will expire after 7 days from the last response dateThank you.P.S. me personally, don't think i will ever buy anything again from Scan, and have to agree with v8griff & repouk in regards to Scan-Scam. see post #13 & #16.


If less than a month, you should claim the money back from your credit card company all they will request will be proof of postage
All I can suggest is to keep at Scan, I've had this with other retailers myself. Under the Sale of Goods Act it is the retailer who you should be dealing with, not the manufacturer of the product. Any retailer will know this and they are just trying to save themselves money by reducing the number of returns they accept, don't be fobbed off. Usually as soon as you start quoting the SOGA they cave and accept the return.

Edited by: "Speedsurfer" 9th Oct 2012
Original Poster
bobo53

If less than a month, you should claim the money back from your credit … If less than a month, you should claim the money back from your credit card company all they will request will be proof of postage



OCZ sending me a replacement PSU today.
Edited by: "stealthx" 9th Oct 2012
Original Poster
markeh

Yea ocz and lacie suck for returns because of the cost to post. Ssd's are … Yea ocz and lacie suck for returns because of the cost to post. Ssd's are light but psu's and bulky external drives cross some weight threshold at the post office that means they're at least £20 to return. If you reckon it might break it's nearly worth buying 2.



Paid £4.99 postage via Collect+, to send PSU back.
tbh its amazon, this psu is far from cheap cheerful 700watt amazon special and it failing is very remote and if they do fail well you can hassle amazon in the 1st year as in most cases the retailer has 1st year returns. I've ran this psu for 4 years now and its not broken down yet or showed any sign of failing (the 500 & 600 variants are fsp sparkle branded psus) .

I've had a corsiar and a dreaded hiper that killed my pc, I know its sound like I'm contradicticting myself here but if you dont wanna run the risk get a psu with a uk RMA branch like corsair.
Grrrrrrrrrrr

The address for warranty returns will be in the Netherlands - the cost of … The address for warranty returns will be in the Netherlands - the cost of returning it, should it fail under warranty - will be almost the same as buying a new one. Their customer support is excellent though - I got one replaced even though it was several months after the warranty period had expired and the model I got back was brand new and not the factory refurbished that so many companies provide as a warranty replacement. It was also a much higher spec'ed one than the original (although that had ceased production). Touch wood - it's working beautifullyIf I had to pay for the carriage, which luckily I don't*, I wouldn't buy any more OCZ stuff because of the cost of shipping for replacement under warranty. What's the point of a 3 year warranty if it isn't economically viable to make use of it? *Don't ask ...;)



Your contract is with the supplier, not the manufacturer. Normal blag from suppliers to get out of some work/expense. Glad to see OCZ taking up the matter!
I have had no problems with SCAN returns but then ALL of my issues have been dealt with face to face over the counter.

Not via email, telephone or long distance.

As I am a local customer I just go into their large shop in person.
Overclockers did this to me once, I had some DOA RAM and they insisted I sent it back to Crucial rather than themselves. Apparently I had damaged the packaging by opening it so they couldn't accept it - it was a sealed blister pack so had to be broken to open! So I did what any normal person would do, I turned up at their little shop front to the warehouse and kicked off very loudly making several customers leave. Got it replaced though.
I've got the 600W version of this power supply. Got it several years ago and never had a problem with it. Also bought a new graphics card (GTX660) the other week and the power supply had all the right connectors, so more than pleased with it. I would recommend, heat added.
Alternatively you could buy a better quality PSU from a reputable company like Seasonic. e.g.

Seasonic SS-360GP
Seasonic SS-450RM

With PSUs, you don't want to skimp.
Grrrrrrrrrrr

The address for warranty returns will be in the Netherlands - the cost of … The address for warranty returns will be in the Netherlands - the cost of returning it, should it fail under warranty - will be almost the same as buying a new one.



For U.K. RMAs:
OCZ Technology Group Inc.
Unit E, Stafford Park 18
Telford (Shropshire), TF3 3BN
United Kingdom


ocztechnology.com/sup…qs/
aceuk

Alternatively you could buy a better quality PSU from a reputable company … Alternatively you could buy a better quality PSU from a reputable company like Seasonic. e.g.Seasonic SS-360GPSeasonic SS-450RMWith PSUs, you don't want to skimp.



Since when are OCZ not reputable PSU manufacturers?
i was tempted by this but noticed the Amazon supplied PSU has a 1-2 month delivery market place sellers are saying in stock but it is a shame Amazon direct is such a long wait
stealthx

Paid £4.99 postage via Collect+, to send PSU back.



to holland or france?
And it's not 80+ certified (at any level). Most people would probably be better off with a Corsair CX430 (V2), which is at least 80+ bronze.
Edited by: "PurplePerson" 9th Oct 2012
purple what is this 80+ certified all about, as in is it really that important?

is my corsair hx520w worth scrapping, as i have had it 3.5 years now, before the 80 plus grading came out (i think)
shareef

Since when are OCZ not reputable PSU manufacturers?


Bad choice of words. What I meant was it would make more sense to go for a PSU with a longer warranty.

Personally I always buy PSUs with 5 or 7 year warranties.
krisgiraffe

purple what is this 80+ certified all about, as in is it really that … purple what is this 80+ certified all about, as in is it really that important?is my corsair hx520w worth scrapping, as i have had it 3.5 years now, before the 80 plus grading came out (i think)



It's a quick and rough assurance as to the minimum power efficiency that the PSU will deliver (between kind of typical load levels). Essentially 80+ certified PSUs should be more efficient, thus being cooler, quieter and using less power at the plug than a typical non-certified PSU.

Budget PSUs are usually upto about 75% efficient. So for example, say you had a computer which used 200W under load this PSU would be consuming about 267W at the plug. Even a 80+ 'bronze' PSU would probably be about 85% efficient under this load and thus be consuming about 235W. That's about 30W less being used and 30W less heat being generated inside your PC case.

Of course most peoples PCs won't be under any kind of load for most of the time, but these PSUs would also appear to give more consistent power efficiency over a wide spread of loads. They also tend to be made from better quality components.

It's only important if you want something that's guaranteed to deliver a certain minimum power efficiency, and of course it's a voluntary scheme that manufacturers pay for, so of course there probably still will be products on the market which would meet the criteria for being certified but the manufacturer may have decided not to. So like I say, it's only a guide, but probably a pretty good one.

I would doubt it would be worth dumping your existing PSU though. It's a good quality power supply and it would likely take a long time to make the cost back in power savings. But of course I don't know how much you use your machine, how much power it uses or what kind of loads it is under so cannot really know one way or the other.

If you really want to swot up on it, check out the wikipedia page because there is no way I can cover anything properly here.

Short answer: I would say keep the one you have, but when you NEED to buy another one, get one that's at least 80+ 'bronze' certified... because you may as well.
Edited by: "PurplePerson" 9th Oct 2012
ok cheers, thank you. all i know is my current PSU cost £95 back in march 2009, so i hope its still a good one (never skipped a beat ever, since then, never touched or cleaned it either since)
Don't hate on scan's returns policy. I just had an RMA opened by them for an SSD (though they do state that if they find no fault with the item then they will take a £10 handling fee), and this was from their ebay section. I can't say if they treat their ebay customers better than direct, but I've found the opposite to be true in most cases.
I bought a OCZ PSU 4 years ago in a build it, failed within 10 months and then I returned to ebuyer, they paid for the courier and sent me a new one!
Scan don't seem to do this, I always buy my stuff from ebuyer now.
Never used Scan and don't think i ever will... not heard too many good things about them.
Plus CCL is on my doorstep and Ebuyer isn't too far away from me and never had any problems with either of those 2.
DuncanMiller

i was tempted by this but noticed the Amazon supplied PSU has a 1-2 month … i was tempted by this but noticed the Amazon supplied PSU has a 1-2 month delivery market place sellers are saying in stock but it is a shame Amazon direct is such a long wait



My Trust power supply just attempted to cook itself so I bought one of these (quick fix, throwing a grand at a decent machine after xmas). Ordered this PSU yesterday (10/10), delivery estimate was mid november to mid december, then it got revised to the 19th, now its been revised again to this saturday (13th) because its been dispatched so don't let the dodgy estimate put you off Oh and I chose super saver free delivery :P
DuncanMiller

i was tempted by this but noticed the Amazon supplied PSU has a 1-2 month … i was tempted by this but noticed the Amazon supplied PSU has a 1-2 month delivery market place sellers are saying in stock but it is a shame Amazon direct is such a long wait


Back in stock at Amazon.
Post a comment
Avatar
@
    Text