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Official Sony PS3 Blu-Ray Remote- £4.98 Tesco In-store, misprice
Official Sony PS3 Blu-Ray Remote- £4.98 Tesco In-store, misprice

Official Sony PS3 Blu-Ray Remote- £4.98 Tesco In-store, misprice

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This is most likely a misprice but my local Tesco had them listed on the shelf at 4.98. When I went to pay it came through as the normal price, around 18 pound (sorry no pound key on this netbook). They honored it anyway.

This may only be at my local (Lee Mill, Plymouth), but if you are popping in anyway it's definitely worth a look as it's at a ridiculous price.

36 Comments

Original Poster

http://img213.imageshack.us/img213/4656/img1626e.jpg

If anyone can confirm this at another store, I am on this tomorrow!

Very nice:)

well if they honored it then you've been had, they should have gave you double the diffrence back (£24)

jb66;7462450

well if they honored it then you've been had, they should have gave you … well if they honored it then you've been had, they should have gave you double the diffrence back (£24)



I thought they stopped that ages ago.

callum9999;7462502

I thought they stopped that ages ago.



Oh no they haven't, the policy is on every till, and on a big board behind customer services :thumbsup:

They used to refund you what you paid, and still let you keep the item, but they changed it to "Double The DIfference", no doubt thinking that in this type of event it would cost them less, but in this case, it would have/should have cost them more

jb66;7462450

well if they honored it then you've been had, they should have gave you … well if they honored it then you've been had, they should have gave you double the diffrence back (£24)

What policy do you mean

notts6501;7462629

What policy do you mean



If they overcharge you, you get double the overcharge amount.

So, if it states 4.98 and they charghe 18.00 at the till, you go to Customer Services and point out the promise on the blue board.

In this case 18 - 4.98 = 13 quid overcharge x 2 = 26 quid back for an 18 quid spend and you keep the item.

Sometimes they try and weed their way out of their promise though.

When the policy was R&R, you got back what you paid and kept the item too.

Many an XBOX 360 owner will testify to that ;-)

WalterSmith;7462714

When the policy was R&R, you got back what you paid and kept the item … When the policy was R&R, you got back what you paid and kept the item too.Many an XBOX 360 owner will testify to that ;-)



...hmm explain!!

Banned

But they haven't overcharged. Just because something's ticketed at an incorrect price they don't have to honour it.

So much heat but has anyone else got this price?

dunfyboy;7463312

But they haven't overcharged. Just because something's ticketed at an … But they haven't overcharged. Just because something's ticketed at an incorrect price they don't have to honour it.



He was overcharged though and went to customer services to get the difference back but they should have given him double the difference back instead as per their own T&Cs.

sdavi3680;7462427



I think the OP got lucky with this one. I've just been to my local and there are 2 points of sale. 1 for £16.97 for the official Sony bluray remote and 1 for £4.98 for a PS3 remote by a different company (madcatz i think). I tried and failed but probably worth a shot , I think it depends who you get on the CS desk

Original Poster

I just took it to the entertainment desk to pay and led the lady to the ticket. There was only one type of remote and one ticket. So looks as if it was just someone put the wrong ticket on the shelf

dunfyboy;7463312

But they haven't overcharged. Just because something's ticketed at an … But they haven't overcharged. Just because something's ticketed at an incorrect price they don't have to honour it.



If it said a price on the SEL and then the customer was charged more at the checkout then Tesco will honour the price AND give double the difference (as per T&C's).

All this - and you don't collect Clubcard Points???

omg. Just be happy if you get this rather than trying to get more. Otherwise some of you sad people will just go to ebay. Like the epson printer misprice in tesco

zippy73;7463598

I think the OP got lucky with this one. I've just been to my local and … I think the OP got lucky with this one. I've just been to my local and there are 2 points of sale. 1 for £16.97 for the official Sony bluray remote and 1 for £4.98 for a PS3 remote by a different company (madcatz i think). I tried and failed but probably worth a shot , I think it depends who you get on the CS desk


If thats the case then this isn't a 'deal'

Original Poster

hussaifa;7464025

All this - and you don't collect Clubcard Points???



Lol. It was a one off trip, I never go. I say local, but only to my gf mothers. Unfortunately I live nowhere near a Tesco and regularly miss out on all the great deals.

Lol hows this got over 200 heat

dunfyboy;7463312

But they haven't overcharged. Just because something's ticketed at an … But they haven't overcharged. Just because something's ticketed at an incorrect price they don't have to honour it.



they do have to, but they are within their rights to withdraw the item from sale

they cannot update the ticket with a higher price until the before start of trade the following day

He wasn't "overcharged" though, so double the difference back doesn't come into it. He never bought it at £18. Instead they just changed the price on the till BEFORE any money exchanged hands.

If he'd have bought it at £18 THEN they should have done the double the difference back.

looks like op got a deal due to a ticket error. Lucky! :thumbsup:

this really isn't a deal or a mis-price (i.e. went through the till at this price).

These will fly off the shelves at £5!

got it when it was a fiver in the WHSmith deal. Bargain!

darn it

the sooner our local tescos becomes an extra the better so I can benefit from this mispricing errors :roll:

As usual none of these even in stock

I hate tesco


...and EXPIRED already? How? It's barely been up 3 hours!

Good for you OP!!

Nice mis-price that you reaped the benefits off, and thanks for sharing as well.

Whilst it would have been nice for us bargain hunters to get this as well, so many people try to profiteer from such misprices that if this was nationwide, no doubt 99% of TESCO's stock would now be on eBay.

I picked up a couple of crates of beer at a checkout where (later discovered upon checking my receipt) the girl had only charged me for one. These "personal" discounts are always a nice addition to life's misery :P

dunfyboy;7463312

But they haven't overcharged. Just because something's ticketed at an … But they haven't overcharged. Just because something's ticketed at an incorrect price they don't have to honour it.



If the ticket price is incorrect that is their error and the double the difference policy still stands.

I recently bought Sony Bluray player for £40. The blueray player was on display in store with a ticket price of £97. Directly underneath the display was the same model blueray player with three 'free' bluerays.
When I paid I was charged £127. I queried it and was told it was the wrong ticket as the £99 machine didn't have the 'free' blurays. This really got my back up as the bluerays are advertised in store as 'free' and therefore they were effectively charging £30 for the 'free' blurays. I was told the best they would do was to refund the £127 and recharge me £99 as a gesture of goodwill.

I argued the 'free' point and he called a manager who clearly said that as they had put the wrong ticket price on display and it was misleading, she refunded my £127, recharged me £99 & also gave me double the difference back (£60) back in cash.

As I was leaving the store the staff were running round removing all the price tags.

WalterSmith;7462714

When the policy was R&R, you got back what you paid and kept the item … When the policy was R&R, you got back what you paid and kept the item too.Many an XBOX 360 owner will testify to that ;-)



Yep, thanks Mr T for my 9 Xbox 360s, happy days :whistling:

tdebres;7464451

they do have to, but they are within their rights to withdraw the item … they do have to, but they are within their rights to withdraw the item from salethey cannot update the ticket with a higher price until the before start of trade the following day



While it is true that the OP was never overcharged (they brought up the misprice before paying) and therefore wouldn't be entitled to Tesco's double the difference policy.

I don't know if you mean it is Tesco policy to honour misprices but legally they don't have to. Also they can legally change prices tickets during the day but it may cause issues if people already have the item in their baskets.

Yep, thanks Mr T for my 9 Xbox 360s, happy days



What the... ?!?!

none at this price at my local :cry: it was £16 something

fiyero;7465283

While it is true that the OP was never overcharged (they brought up the … While it is true that the OP was never overcharged (they brought up the misprice before paying) and therefore wouldn't be entitled to Tesco's double the difference policy.I don't know if you mean it is Tesco policy to honour misprices but legally they don't have to. Also they can legally change prices tickets during the day but it may cause issues if people already have the item in their baskets.



Price increases are prioritised to be completed so the shop is 'legal' at store opening. It is one of the duty manager checks with PI (Price Integrity). Price decreases can be done willy-nilly as there is no legal requirement. (If you see a ticket for £5.00 - but get charged £3.00 at the till - thats ok - thats legal)

In 24hr stores, the cut-off for price increases to be correct is 6am I think - again decreases are done separately with no real urgency.

Price increases, I believe, cannot be applied nationwide during the day, however, within the Progress system, there is an option to override the head-office applied price. This has been used when obvious errors require immediate change (ie, Greens quick setting Red Gel was recently priced at £36.00 instead of 36p.)

Conversely, I have posted deals where items have been mis-priced centrally at 1p - in those cases, the products tend to be removed from shelves and offered for sale when the correct price is set.

...so - a little insight for you.

-radishnet

Banned

lol - 220+ degrees for a 1 off store misprice.

too many damn noobs voting in haste methinks!

radishnet;7480060

Price increases are prioritised to be completed so the shop is 'legal' at … Price increases are prioritised to be completed so the shop is 'legal' at store opening. It is one of the duty manager checks with PI (Price Integrity). Price decreases can be done willy-nilly as there is no legal requirement. (If you see a ticket for £5.00 - but get charged £3.00 at the till - thats ok - thats legal)In 24hr stores, the cut-off for price increases to be correct is 6am I think - again decreases are done separately with no real urgency.Price increases, I believe, cannot be applied nationwide during the day, however, within the Progress system, there is an option to override the head-office applied price. This has been used when obvious errors require immediate change (ie, Greens quick setting Red Gel was recently priced at £36.00 instead of 36p.)Conversely, I have posted deals where items have been mis-priced centrally at 1p - in those cases, the products tend to be removed from shelves and offered for sale when the correct price is set....so - a little insight for you.-radishnet



Thanks, that's interesting to know how it actually works.
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