Still with Origin and have to say they were excellent on the old ADSL connection - no complaints whatsoever. Got a free upgrade to fibre in October and since then it's been very consistent with the disconnections. BT Openreach have been out multiple times and always give the line/connection a clean bill of health. Based on price at roughly £16 per month for a 32/33M connection I think it's good value but the daily disconnections are a real negative! My GF in the same village and exchange has an almost identical experience with Origin since the change over to Fibre. I'm led to believe they use Talk Talk equipment for the network? I'm due to complete my Supersaver contract at the end of May - need to make a decision to revert back to ADSL (13¬16M) or change providers...
This is the result of using Origin Broadband. The modem will synch fine with the exchange at over 72mbps but the true performance drops to a crawl all the time. This is not a OpenReach problem. Their complaints email address gets rejected, no surprise there! They have cut their support times from the stated 24/7 in the terms of agreement to 8:30am to 8:30pm, where most of the problems occur after 8pm. Avoid at all cost.
Origin have to be the worst isp in the uk maybe the world, nothing but trouble from day one, don't be sucked in by cheap price ,pay abit more and get better service elsewhere.
the worst broadband provider ever. internet outage at least twice a day. i wouldn’t stay with them even if its free.
its a 2 year contract, the first year is discounted, and the second year is... (from their website under legal bits): Following the 12-month contract, you’ll be placed on a rolling one-month contract at the non-promotional price which currently stands at £19.49 for line rental, and £9.99 for our unlimited broadband. The price may increase or decrease in the future.