Origin Broadband Deals

Origin Broadband Deals & Discounts

1 hot deal
2 year Origin Broadband & Line Rental (£70 Quidco = £8.75 a month)  £279.99 Upfront cost £11.67 Equivalent Monthly Cost
-31°Expired
Found 8 h, 44 m agoFound 8 h, 44 m ago
Origin Broadband & Line Rental Supersaver 24. For those that afford to prepay do so!

I had standard ADSL with BT and could stream 4K on Netflix and Amazon .... Moved to these and couldn't .... Had to upgrade to Fiber!!

Stay clear rubbish!!

Absolutely awful provider. Was getting 4Mb download speeds with them compared to 16Mb down on plusnet. Phoned them up and said they couldn't do anything about it because of how far I was from the exchange. Absolute lies.

You just better hope it has nothing to do with EA!

really awful reviews, I'm going to with Sky which comes in at £9.66 all things considered and is only 1yr
Edited by: "Sid.Harper" 8 h, 37 m ago
Newsletter
Deal Alerts!
Want the hottest deals in your inbox?
Subscribe to receive an overview of the hottest deals posted each day.
HotUKDealsPromo
origin 12 month broadband Upto 17Mbps Download speed / Upto 2Mbps Upload Speed - unlimited downloads £124.99 for the year.
-87°Expired
Found 20th JunFound 20th Jun
12 months best deal i found . unlimited only , add in phone if you want , pay upfront for £124.99 for the year. dont cancel your other provider let them do the work. in all the 3 y… Read more

Original Poster

Vote cold!

Original Poster

I done this deal. Never ever go with them . The speed is good. But during peek times it falls. But worse off all i crashes for several hours during random days when your at your peek gaming or watching hd videos. Normally takes a crash 1hour to resolve .. never mind the consistant speed during all times will vary. Waiting times on phone is hours.. i cant curse on this but ##$%%@&+#&&@%$$+$ them

been over a week now & no issues at all for me

Dreadful provider. I've been with them six months and never made a succesful call to tech support. Currently my line is down and when you call the support line you get a message the number is not available. Broadband drops out every couple of hours for 2-3 minutes.

voted cold obviously
origin unlimited adsl broadband & line rental 12 month contract for £124.99
-140°Expired
Found 12th JunFound 12th Jun
I got the link from the MSE website where it states the total cost is £172 for the year but when you go to the weblink it says £124.99 Ive gone thru the order process and had conf… Read more

Original Poster

been with them for 7 weeks now & service has been mostly OK

marginally slower than SKY when downloading stuff

had maybe a handful of short outages mostly after midnight that resolved within a couple of hours - for me just a minor irritation & didnt really bother me

I guess if you are a heavy streamer of media then the outages might be more annoying depending on when they happen

All in all I'd use them again if they were the cheapest again - however if there was another deal fairly close in price I would go with that for the extra reliability

I have submitted a complaint through resolver asking for a refund of unused months rental and a disconnection. Will escalate it to the umbudsman.

terrible service and Slow!! ! avoid them!

I signed up with them in Feb for an £180 upfront for one year. It has been problems eversince.
Invariably the connecti0on speed drops to like .7 MBPS. I have disconnect and reconnect to get it running again. Contacting custome services is a challege as well as you are in a que for a long time and then they also say to disconnect and reconnect. Then there are periods when it stops working. Have not used their landline as I am on a basic contract but have the landline for my ADSL.
I used to get speeds of 12 to 16 Mbps with sky and plusnet previously.
I am looking at getting out of the contract and get my money back.
Please dont go with them.

Yeah I'm happy enough to stay and not kick up a fuss assuming they will fix this, and I paid more for 1 year upfront. Won't call with the landline any more though, too expensive.
Origin Broadband and Line Rental - £9.99 per month (£119.88/year)
216°Expired
Found 21st MarFound 21st Mar
Broadband includes Up to 17 Mbps ADSL Unlimited usage 12 months contract Upfront costs Equipment cost: Free Connection cost: Free Delivery cost: Free Line installation fees may ap… Read more

Guys, please. Dont think about it just move on. Hands down worst BB Provider i have had in my life. They just dont care. simple as. Prepare for unexpected charges, 1hr waits to speak to someone listening to the same "moves like rhianna" song on loop.

Wow, I was hoping this being a smaller company they would stand out from the big boys with good service, as this deal is excellent.
But I think Im going to steer clear now!
Usually I would take a punt and think there is always going to be a few people who experience bad service, but not a single positive review on them yet!

colourpie

Anyone who reads all this info and still goes for this deal is a braver … Anyone who reads all this info and still goes for this deal is a braver man than I



without prejudice ..leaving soon after a 2 year line-advance tie-in
the experience ( service and customer service was not pleasant)

Good to see that these guys are still a bunch of bungling amateurs.

Last I knew of them was when they left thousands of customers without connections for weeks due to the infrastructure they served being closed down (having had a whole year to sort out a migration). On that occasion people were waiting 90 minutes to get through to call centre staff who did pretty much nothing.

I don't know if it's still true - but it certainly used to be the case that many of their call centre staff were paid around half the adult minimum wage because they were "apprentices".

It's certainly not a company I'd ever trust, nor one I'd want to support financially (yes, even compared to the likes of Sky!).

It worked out of the box for me. Had to chase them (on the freephone sales line) as they had difficulty taking me from my previous provider. Possibly as a result of this, I wasn't told when I would go live, but when my old internet cut-out I just swapped in the new router and it just worked.
Origin Fibre Broadband £31/m 12 M contract +  £59.99 set-up costs (£200 voucher making it £20 a month
-184°Expired
Found 13th MarFound 13th Mar
From MSE Until Mon 20 March, new and existing customers (out of contract) can get this Origin Broadband* unlimited up-to-38Mb broadband and line rent deal on a 12-month contract. … Read more

hi, my situation has been linked to this deal thanks to AndyRoyd.
I am speechless and shocked after my almost 3mnts experience with OB.
Please, just avoid them.
I was on the phone with them more than 420min /over 7hrs/ and I am still waiting for the BB and apparently the installation day is 21st March. /I paid a full year on the 2nd of Jan/
To be fair I got 2mnts for free after my year contracts ends as compensation... "nice", isn't it?

tomlewis007

I've just moved to origin, moved without an issue. Currently syncing at … I've just moved to origin, moved without an issue. Currently syncing at 10mbps ... was 15mbps with BT. I hope it picks up!


I had a TT line that initially synced at 14 but rose to just above 20 over period of first 10 days.

I've just moved to origin, moved without an issue. Currently syncing at 10mbps ... was 15mbps with BT. I hope it picks up!

Anon32

Didn't realise it was so bad! Explains why its cold! Thought for the … Didn't realise it was so bad! Explains why its cold! Thought for the price it was a good deal!


Dataset of one is hardly representative of every account but always beneficial to be aware of previous issues.

Original Poster

Didn't realise it was so bad! Explains why its cold! Thought for the price it was a good deal!
WhatsApp Alerts!
Deal Alerts!
Want the best deals & vouchers instantly via WhatsApp?
Free
WhatsApp Notification
HotUKDealsPromo
Yes!
HotUKDealsPromo
Yes!
Oops! Looks like we couldn't connect 😢 Please try again!
HotUKDealsPromo
HotUKDealsPromo
Important!
To sign up: add to your mobile contacts, then text us 'Start' via WhatsApp
HotUKDealsPromo
HotUKDealsPromo
Broadband for 2years for £299.99 (£264.99 after quidco) - Origin Broadband
-179°Expired
Found 17th Oct 2016Found 17th Oct 2016
Origin broadband for 2 years 299.99 plus 35 pound quidco cash back makes to 265.99

I recently got it and Short and plain ... steer away

It takes more than an hour to wait on the phone line to speak to their customer service which are not amazingly happy to help.
You would not get any replies to you emails or complaints.
They may even charge you extra which you may completely struggle to get back.
I have constant issues with DSL and the speed dropping out but guess what I cannot do much about it.

If you pay by credit card for more than £100 of services, the credit card company is then jointly liable if things go wrong, which might mean a refund from the credit card company ( which.co.uk/con…ong ).

They are currently listed as the cheapest recommended provider for their 12 months deal by MoneySavingExpert on their broadband utilities page.

"We've not had a great deal of feedback for smaller provider, Origin Broadband* but what we've had has generally been positive. Until Thu 5 Jan, new and existing customers (out of contract) can get its unlimited up-to-17Mb broadband and line rent discounted on a 12-month contract."

The cashback is currently £38.50.

Reviews are mixed, though mostly positive, there are some that are negative (problems during the switchover):
ispreview.co.uk/rev…tml (about 45 reviews)
reviewcentre.com/Bro…255 (65 reviews)
broadband.co.uk/bro…in/ (169 reviews)
Edited by: "EQL" 28th Dec 2016

Hot from me. Works out as the equivalent of paying £12.50/mo for 24 months of line rental and broadband, free router & free router delivery.
Also £40.25 from TCB which if paid would work out as equivalent of just £10.82/mo.

Looks like a struggling wannabe company, big boys will throttle them down every chance they get, apprentice customer services are not the way forward either!

Original Poster

Ralph888

Do you get your money back easily if they go pop?


Sorry mate don't know thnx
2 Years Line rental for only £199.99 - Bargain! (Origin Broadband)
-106°Expired
Found 29th Jan 2015Found 29th Jan 2015
I was recently looking to save some money on my line rental and came across a company called "Origin Broadband" after noticing their low price of £199 for 2 years line rental, I im… Read more

I recently got it and Short and plain ... steer away

It takes more than an hour to wait on the phone line to speak to their customer service which are not amazingly happy to help.
You would not get any replies to you emails or complaints.
They may even charge you extra which you may completely struggle to get back.
I have constant issues with DSL and the speed dropping out but guess what I cannot do much about it.

Has anyone had any experience in buying the line rental from Origin and the broadband from a different provider?
Even when buying broadband from Origin themselves, according to their website quote, the price for line rental is £274 for 2 years. So it would be weird if one could buy line rental from them for £74 off that together with their own broadband.

thinkiwillhaveit

If your right or wrong it does not matter, Correct Customer Service would … If your right or wrong it does not matter, Correct Customer Service would inform customers that the lines are going off. They did NOT, they only informed Business customers



I have heard others say that and i have no reason to doubt you but I am not a business customer and I was contacted by email and by phone on multiple occasions. I do not understand how people were not aware that DR was shutting down, it had made online and printed press/media on numerous occasions. Prior to switch-off, i had decided to stay with Origin afterwards and was informed there was risk of downtime. The Sub-Loop Un-bundling which was at the heart of DR was pretty unusual and as such, BT were not governed by any of the regulations which are in place to protect consumers in other cases. The fact BT were unable to process and 'de-tag' the affected lines was the main cause of the delays. Based on everything I have heard, it was BT who behaved disgracefully. Were you one of the lucky ones who had the option of fibre in your local cabinet or are you also relegated to 3rd world service while BT wait for their black money?

Origin were by no means faultless, but given the circumstances, i felt, and still do that they were still a better alternative than the big ones. I has 4G dongles delivered personally by senior management on two separate occasions - that is service in the face of adveristy

cynikill

As a customer of Origin Broadband, I feel compelled to respond to many of … As a customer of Origin Broadband, I feel compelled to respond to many of the nonsense comments.Origin are not a new company, they have been in business for a while and have been recipients of many small business awards. The digital region project was a governent and European funded scheme which successfully delivered fibre to something like 98% of south Yorkshire. unfortunately , while the infrastructure was brilliant, the management team and marketing department were so incompetant that only a few thousand customers joined the network. This was because of several problems, not least the fact no one had heard of, or knew of the existence of the scheme. indeed, when it was canned recently, numerous neighbours and others attending local meeting were totally oblivious of fibre in the area. BT openreach were extremely obstructive, with Ofcom stepping in several times. The abuse Origin got at the end of the scheme was because of a 2-3 week delay for many people during which time they were without any service. The problem was BT has no obligation to migrate SLU customers (Ofcom failed here) and as such left everyone to cease. Origin got the blame for this but their hands were tied and BT pretty much tried to hold them to ransom.I have never had such great service from any isp (including Zen, be and gioserve - all highly rated).since the end of DR, they have invested massively and are the only small ISP with LLU presence in many s York's exchanges. they tweaked an extra 2mb out of my poor line (long way from the exchange) which you won't get from any of the big faceless Isp's. I have no fibre at my cabinet currently as BT have stopped the rollout pending BDUK backhander payments sorry for the long rant, I feel very strongly about this. The corrupt BT and other big isps disgust me. also origin don't restrict access to any of the many sites BT et al. block. if you think this isn't an issue, remember India blocked github recently, are our government any less naive?



If your right or wrong it does not matter, Correct Customer Service would inform customers that the lines are going off. They did NOT, they only informed Business customers

kilboy

The South Yorkshire Digtial Region was an unmitigated disaster. I … The South Yorkshire Digtial Region was an unmitigated disaster. I wouldn't blame these guys though. It was terrible mismanagment by local government. A fibre network that was supposed to cover 100,000 people. Only about 3000 people signed up because non of the big ISPs would agree to the terms. Wasted about a million quid in taxpayers money on top of the EU money that was used to set it up. I only found out about after it appeared on Look North because it was such a balls up. I still got a couple of years of rock solid 40mb fibre connection before it went under. Now I'm back on 3.5mb ADSL because BT held off putting infinity in due to this disaster. I was with another unheard of company littlebigone.com before being transferred to Chess, who are possibly the most useless cowboy outfit ISP to have ever existed. /rant



More like 150 million, but the reason it failed was as much down to business politics. Big isp's had too much to lose going against BT. I believe LBO collapsed on the back of the end of it, and being unable to provision new customers.

BT are dragging their feet with infinity because if they hang on a year or two, they qualify for BDUK grants. Our cabinet has fibre, it was due to go live end Sept but the bduk deal (agreed once DR was destroyed) was announced just before and now they are refusing to enable it as they will get given tax payers money to do so if they wait until next year
Origin Broadband - 24 months BT Line rental £199.99
-71°Expired
Found 7th Nov 2014Found 7th Nov 2014
Lots of these deals around but this is the cheapest I've seen. great for anyone who can afford £200 at christmas!

I stupidly signed up for Origin and have had no internet or phone service since my provisioning date 15 days ago!

Aweful customer support, I find them rude and condescending. Totally incapable of dealing with any problem. Please please please don't sign up with these clowns, you will regret it!

can confirm went through the same issues with them and while I'm a customer I am also banned from posting on their Facebook

I would have posted my thoughts to their FB post for this deal, however they have banned everyone who has anything negative to say about them, I believe only their staff can post now (until the company goes bust and no doubt leaves them without a job)!!

Ahem I'm not promoting my forum it is forum that was set up when digital region was used in south Yorks however there are a number of people on their who have experienced what Jonohanson has I was one of them and my story is similar to his however the reason I put the address is to give people the chance to read what happened to origin customers and make their own decision.

also your use of narcissist is incorrect, you probably mean egocentric.:)
Edited by: "dazza1011" 27th Nov 2014

Uh... Line rental is independent of anything else. I've been with providers for each for years and it's never been a coupled service. Unless £199 also includes 2 years broadband (which I doubt).

Lol at the guy promoting his forum. Well informed experts always reside on those things XD. We should go elsewhere for a line because you've got an axe to grind? Bloody narcissist.

Does anyone know if I can get their broadband in London? Postcode checker seems to suggest I can, but there's some stuff on there about a 'Yorkshire network'???
South Yorkshire Superfast FTTC Broadband Half Price for 3 months and free install Origin-Broadband
19°Expired
Found 26th Feb 2013Found 26th Feb 2013
Origin Broadband in South Yorkshire is offering free installation and half price for 3 months on 18month contract. £9.25 (17:50) for 24Mb down/10Mb up £12.50 (25) or 40Mb down/10Mb… Read more

Not available in Warwickshire.

Flogger

Does not cover all of South Yorkshire.



Yup:

Our service is not currently available in your area, please contact us for scheduled installation dates.

Does not cover all of South Yorkshire.