100000% agree!!! DPD are the best!!! Love their app and how they link up my parcels to my address and account automatically. Haven't used them for sending parcels yet though.
I agree, I've had bad experiences with both so definitely won't use either, DPD are my favourite couriers at the moment.
Not saying RM are the best... but in my experience better than myhermes
I sent a dvd recorder by Royal mail and the buyer received it with a big tyre mark across the box and a destroyed recorder inside. The buyer even signed for it as 'damaged not checked' and Royal mail refused to pay out saying the item was not sufficiently packaged even though it was in its original box and the dvd was surrounded with polystyrene. When I told them the packaging survived it's original journey from China without any damage they hung up on me.
doesn't work for me for some reason