Parcel2Go Deals

Parcel2Go Deals & Discounts

34 hot deals
myHermes parcel up to 1kg @parcel2go.com from £2.34
173°
24/11/2017Expires on 24/11/2017Found 17th NovFound 17th Nov

ParcelHero have better offers if you need to send larger packages, its £3.30 odd to send up to 15kg using my Hermes, never had problems

It's only £2.79 for up to 2kg so I don't think it's that great. I use them a lot but not for parcels to Edinburgh as I have previously had problems send there with myhermes. Everywhere else has been fine

I never really understand the hate for Hermes. I’ve used them at work for 6 years now, have put well
over 20,000 parcels through them and only had a handful lost or damaged - they’ve always paid out. I was hesitant at first given the amount of abuse on the Facebook page but you have to wonder how people are packing parcels.

Most of the criticism seems to be people expecting delivery by a certain time - that’s not something Hermes provide. I know you get certain drivers that are bad but most parcels get delivered in 3 days.

Then there’s the packing - you don’t simply wave some bubble wrap at your parcel. You have to wrap your item(s) 2 or 3 times, double box the parcel, and then use more packaging to cushion your item from moving around or being crushed in the post. Simply putting “fragile” on the front won’t cut it!

I’ve sent crockery sets through Hermes, mugs, ceramics, glassware etc which you can’t claim for but, if you pack it correctly, arrives in one piece.

This seems like the price I've been paying for ages. How is it a deal? Seems like the usual price

Ignore this deal please, I work for Hermes
MyHermes Black Friday Sale from £1.95 a parcel @ Parcel2Go
282°
25/11/2017Expires on 25/11/2017Found 17th NovFound 17th Nov

I am using myhermes for last three years for all mybmedoum size parcels, had problems twice and they always refunded no questions asked. Better than Royal Mail in my opinion who will never accept they are at fault. Cannot recommend them enough, cheapest in UK for the service the do.

£2.34 including VAT for me?

Only a saving on a medium regular myhermes price. If it's a small parcel, you may as well use myhermes direct, as parcel2go,up to £20 insured is £2.75 + 2% paypal usage charge.

Thanks op

I've sent 100's of items with Hermes over several years, only had a problem with 3;
1. Lost parcel, but they found it once I gave them a description.
2. Delivery not accepted because the recipient had moved and not updated their eBay address, but when I gave Hermes the correct address they re-labelled and delivered it, can't grumble about that.
3. Parcel left outside a front door in a corridor in a block of flats, and was stolen before the recipient got home, but Hermes did accept that it was an "inappropriate" place to leave it and refunded me.
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Why not save money by throwing your item straight into the bin or nearby river? Absolutely awful delivery company

fiestasteve4412th Sep

Only if you registered a while ago.It's only £3 bonus for new …Only if you registered a while ago.It's only £3 bonus for new accounts.Better than nothing but not as good as 5%


Really ? I didnt know that, I have been using the £5 top up for ages now probably had over £500 of free deliveries now

Original Poster

dodoegg112th Sep

COLD. Signed up, gave it my ebay login details, went to 'ebay delivery' …COLD. Signed up, gave it my ebay login details, went to 'ebay delivery' page and my sold items don't even appear. Its blank and states "you haven't uploaded any items". There is no way to even do this and the whole thing looks completely bogus. I suspect this is a phishing scam to obtain ebay logins etc so to anybody else thinking about it, AVOID ITS A SCAM!!!!!!

Think u need to walk away and sit somewhere dark, preferably never materialising again.
Works for the thousands prob millions that use it including me.

COLD. Signed up, gave it my ebay login details, went to 'ebay delivery' page and my sold items don't even appear. Its blank and states "you haven't uploaded any items". There is no way to even do this and the whole thing looks completely bogus. I suspect this is a phishing scam to obtain ebay logins etc so to anybody else thinking about it, AVOID ITS A SCAM!!!!!!

Actual tracking of a Vileda Mop

Apparently too Big for there delivery vehicle.

Priceless.

We have your parcel Delayed - investigating
Your expected delivery date isTomorrow




  • Yesterday18:46
    Delayed - investigating




  • Yesterday17:36
    With the local courier




  • Yesterday09:52
    For delivery today (8:00am - 8:00pm)




  • Yesterday06:00
    Sorted at regional depot




  • Friday18:33
    Delayed - investigating




  • Friday17:21
    With the local courier




  • Friday09:16
    For delivery today (8:00am - 8:00pm)




  • Friday06:01
    Sorted at regional depot




  • Thursday14:36
    Centrally sorted




  • 06/0900:16
    We're expecting your parcel

Terrible service, don't touch them with a barge pole. You have been warned. When things go wrong they are a disaster to deal with!

Can anyone tell me if this is a permanent price drop or a time-limited special offer? Diolch

ilbindilo

Hermes failed to pick up one of my parcels 3 days running. When I … Hermes failed to pick up one of my parcels 3 days running. When I contacted them they told me to take the parcel to a drop off point.... defeats the whole idea of their collection service. The worst bit is their tracking system is a complete lie! According to that my parcel was with the recipients local courier, awaiting delivery. When in fact it was sat in my hallway. on the 4th day they did turn up, without an apology or anything. Took weeks to get a partial refund and despite asking several times they refused point blank to comment on the tracking info. I will never use Hermes again.


True, their tracking system info often states lies. I've had this happen many times.
Worst customer service ever or lack of it.
Their telephone number does not allow you to speak to anyone. Why?

I have most trouble with RMail. I expect losses no matter who i use but claiming via RM is annoying. I send a fair amount but after your first couple of claims they start adding in extra hoops. They require the recipient to fill in a form too but for ebay buyers I've yet to have one that did so that means no compensation.

Hermes direct has paid out when i provided what they needed and faster than RM.

Surprisingly P2Go has been the easiest at paying out. Only took days. I had several items lost with InPost back in the day when CityLink were doing it but it was still within reasonable number of losses compared to RM. That is a huge turnaround from the olden days when even contacting them was like trying to find proof of god.

I've used both Parcel2go and myHermes over the past three months for about 30 items in total. Never had a problem with either.

gsj87

Spend the extra 5p and go directly with myHermes. That way, if you have … Spend the extra 5p and go directly with myHermes. That way, if you have any issues, they will deal with it more promptly than dealing with a 3rd party/middle man company.


Amazingly, I found that parcel2go refunded me for a lost parcel within days. Hermes took a bit longer. RMail can take 30 days to give you your first reply and require far more from you. RMail are lenient maybe the first time you make your claim but if it is of any value or a subsequent claim they then start ramping up the requirements in my experience. They also require the recipient to return a completed form - that is where i hit a brick wall as not a single one of my buyers would return that form so i'd get nothing back from RMail. That is RM and domestic claims though. For international they are easier to get compensation from.

do not use hermes, they might be cheap, but no customer support and they lose parcels. when you claim you need every receipt even if you have had the item for 10 years. no receipt no insurance, you ask for a signature they deliver it and leave it somewhere without one. problems after problems and i just quit being their agent due to it.

Hermes - insured parcel was lost, wait 5 week without anything

murkr

I've used the drop off service through parcel2go/hermes 3 times now, was … I've used the drop off service through parcel2go/hermes 3 times now, was delivered within 2 working days every time.



​ yeah, I'm not saying they don't do it at all in 2 days, just that technically it's a 2-5 day service. used them 20-30 times with nearly all being 2 days

Original Poster

For anyone making comments about these, bad things can be said about most couriers unless paying real money.

Like someone said, if you were to send a parcel worth £2500, you wouldn't pay a few quid to ship it.
I sent a parcel with RM a few weeks back which went missing, and I put a claim in and now have a 4 week wait before I even hear back from them!!
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lost or been damaged 4 items, in two months and worst always there is only one answer from them , "I am very sorry" and "we should get an answer in two days" but none of cases has been resolved or given more info, they can't provide any details or compensation, just stay away from them, as I did.

cold.
no protection, no signature and add £1 VAT

silverred

Also never had a problem with Hermes and approx 200/300 parcels delivered


likewise - some people with no experience like to bandwagon jump

118luke

Requiring ID also presents a problem. Because the item was posted to my … Requiring ID also presents a problem. Because the item was posted to my grandparents address and has their address on it (but my name), they arent usually happy with my ID due to the different address and i cant proove i live there because i dont! So i have to usually take my grandad with me to go and collect a parcel - but he doesnt have a passport, driving license or any form of ID so he brings a council tax bill and hopes for the best.


You only need to show a bank card with your name on it - no need to prove the address:

https://business.help.royalmail.com/app/answers/detail/a_id/739/~/redelivery-help

bargain1girl

Even Royal Mail staffs now dumps parcel in bin One did for me yesterday.



One major bug bear i have against RM is their stupid policy of missed delivery.
I have items delivered to my grandparents because they are usually in to receive items, whereas i work full time (and a lot of overtime)

If an item isn't delivered, it gets sent to the main sorting office in the town center - meaning i have to pay to park to go and collect it, during their narrow window opening times (which inconveniently co-incide with my working hours)
When i get there - they demand ID (WHY!?! They were going to hand the parcel to someone without needing ID in the first place!! Why do they need ID now??)

Requiring ID also presents a problem. Because the item was posted to my grandparents address and has their address on it (but my name), they arent usually happy with my ID due to the different address and i cant proove i live there because i dont! So i have to usually take my grandad with me to go and collect a parcel - but he doesnt have a passport, driving license or any form of ID so he brings a council tax bill and hopes for the best.

Just a massive faff.

So, instead i try and have the item redelivered to the same address. So far so good, except several days pass and no sign of the item. I phone RM to find out where it is, long story short - it was delivered to a completely different address!!!!!

Lots more reasons why i hate them - ripped open parcels with an "apology" note taped to it, extortionate administration charges for overseas goods that were stopped at customs... the list goes on.

price gone back up now

You might be saving a bit vs RM, but the PO will do you proof of postage for free for £20ish insurance. Plus typing all the info in printing label out, honestly not worth it and probably slower delivery than PO too.

qwerta369

Hermes couriers are self-employed. NMW doesn't apply.



Just reporting what I read in the news.

https://www.theguardian.com/politics/2016/sep/11/hermes-may-face-hmrc-investigation-into-allegations-of-low-pay

"“Employers cannot opt out of their employment law obligations by defining individuals as self-employed. An individual’s employment status is established based on the reality of the working relationship.”"
Edited by: "daskapital" 22nd Sep 2016

daskapital

Company is currently being investigated for paying their drivers under … Company is currently being investigated for paying their drivers under minimum wage. Everyone wants a bargain, sure , me included but this company has no ethics whatsoever. I asked our local driver if it was true and he said it is. I asked him why he continues to work there, and he said he can't find a job with any other courier locally



Hermes couriers are self-employed. NMW doesn't apply.

Company is currently being investigated for paying their drivers under minimum wage.

Everyone wants a bargain, sure , me included but this company has no ethics whatsoever.
I asked our local driver if it was true and he said it is. I asked him why he continues to work there, and he said he can't find a job with any other courier locally

mixmixi

No


you have to pay extra for that

75cm that is pretty small for a parcel

very restrictive the size for 12kg

I think

Original Poster

lemooo

Thank you so much for the information. It has a lot of headache I don't … Thank you so much for the information. It has a lot of headache I don't have any printer to print and I can't find any parcel shop near me so it's better to go to post office and send the parcel through Royal Mail it's less than 2kg it might be £5. Thank you from your great comment


Sorry to hear that. Well if this is not a very bulky item, then if you choose the second class delivery with no tracking info, there is a chance youll be charged only £2.80 for it. Obviously based on the accurate size and weight of your parcel you may quote the actual price from RM website.

mixmixi

You'll need to do the packaging. Collection. Or drop off depends o. The … You'll need to do the packaging. Collection. Or drop off depends o. The type of service you choose. If drop off selected (cheaper option) you need to take the parcel to a "parcel shop" yourself (not post office!). You also needs printer to print off the label before hand.


Thank you so much for the information. It has a lot of headache I don't have any printer to print and I can't find any parcel shop near me so it's better to go to post office and send the parcel through Royal Mail it's less than 2kg it might be £5.
Thank you from your great comment

Original Poster

lemooo

Thank you I went to the procedure and it's cheaper than post office.But I … Thank you I went to the procedure and it's cheaper than post office.But I don't know how to send the parcel it my first time I'm sending it. do they collect from my home? Should I do the packaging.



You'll need to do the packaging. Collection. Or drop off depends o. The type of service you choose. If drop off selected (cheaper option) you need to take the parcel to a "parcel shop" yourself (not post office!). You also needs printer to print off the label before hand.
Up to £20 parcel protection only £0.13 @ Parcel2Go
73°Expired
Found 13th Jan 2016Found 13th Jan 2016

kneale81

Oh and who actually pays for sending a parcel through p2g? There are … Oh and who actually pays for sending a parcel through p2g? There are always codes floating around - LOL.


not at the moment

Freezing. You are not covered for a multitude of items - check the my Hermes T&C's you won't get anything for electronics, computers, resin, glass, etc etc. RM every time for me I've made plenty of claims and always got a refund whereas Hermes went through my listing with a fine tooth comb until they found a reason not to pay.

Oh and who actually pays for sending a parcel through p2g? There are always codes floating around - LOL.

BuzzDuraband

I got this email earlier and it confused me somewhat, is a Royal Mail 2nd … I got this email earlier and it confused me somewhat, is a Royal Mail 2nd class parcel not £2.80 with £20 compensation? (let's be honest, their 2nd class will be faster than the MyHermes route). What were/are they referring to with the 18% cheaper statement, Royal Mail 1st class?



When I sell stuffs on eBay and send via Hermes, the item always gets there within 2 days, as long as I drop off at the parcel shop before 5pm.
Edited by: "kneale81" 14th Jan 2016

Cold - What a con! How can they claim an 18% discount when they are comparing their ex vat price
Very bad if not downright false advertising
Send up to 3kg parcels for £3.59 inc. VAT @ Parcel2go
564°Expired
Found 23rd Nov 2015Found 23rd Nov 2015

masai

All is good until you have a problem. Their cs is crap in my numerous … All is good until you have a problem. Their cs is crap in my numerous experiences. The couriers themselves are good on the whole except in post. But when you have a problem you have to go through parcel2go which is where the fun begins!



Very true. I just lost one parcel with myhermes. It was badly damaged and their CS wont refund saying terms and conditions that this item not covered etc.

sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. paid an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off

funjunglejim1

I know these get slated everytime they get posted but this is from my … I know these get slated everytime they get posted but this is from my experience. I use parcel2go for all my business post parcels - around £2k per month (30 parcels a day roughly) This year I must have 2 or 3 which have got lost. Comparing it to Royal mail which I send all large letters and low cost air mail I have had a lot more problems.And parcelto go is all tracked. If you're sending a one off parcel then insurance maybe worth considering but for high value usage don't bother as you'll save in the long run. I'd recommend 100%. Hope that helps




All is good until you have a problem. Their cs is crap in my numerous experiences. The couriers themselves are good on the whole except in post. But when you have a problem you have to go through parcel2go which is where the fun begins!

paggy123

can anyone suggest the cheapest way to send an camera worth around £550 … can anyone suggest the cheapest way to send an camera worth around £550 and is also insured please?


I'd send that Special Delivery Royal Mail- automatically insured upto £8.55. You don't necessarily want the cheapest when it comes to valuable stuff.

can anyone suggest the cheapest way to send an camera worth around £550 and is also insured please?

Works in conjunction with the £5.00 off your 1st order from parcel2go.

linhang90

Victoria: Hello, you're through to Victoria. How can I help you … Victoria: Hello, you're through to Victoria. How can I help you today?hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!Victoria: I am very sorry to hear this.hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitationhang: i understand if its overweight but your charge is ridiculous on that!Victoria: I understandhang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment departmenthang: you're sure going to lose more customers



it's hermes that set the over weight fee, nothing to do with p2go

I got charged £5 something extra on a 3.2kg parcel that cost me £3.78 to send (2-3kg) when booking through the myhermes website


Edited by: "yus786" 10th Dec 2015

linhang90

Victoria: Hello, you're through to Victoria. How can I help you … Victoria: Hello, you're through to Victoria. How can I help you today?hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!Victoria: I am very sorry to hear this.hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitationhang: i understand if its overweight but your charge is ridiculous on that!Victoria: I understandhang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment departmenthang: you're sure going to lose more customers



You've just told the world that you're a pillock. Congratulations.

Original Poster

linhang90

Victoria: Hello, you're through to Victoria. How can I help you … Victoria: Hello, you're through to Victoria. How can I help you today?hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!Victoria: I am very sorry to hear this.hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitationhang: i understand if its overweight but your charge is ridiculous on that!Victoria: I understandhang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment departmenthang: you're sure going to lose more customers



What a bloody nonsense! Next time be honest and you won't go through any of these.

Victoria: Hello, you're through to Victoria. How can I help you today?
hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!
Victoria: I am very sorry to hear this.
hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitation
hang: i understand if its overweight but your charge is ridiculous on that!
Victoria: I understand
hang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?
hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27
Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment department
hang: you're sure going to lose more customers

dlm136

Be careful about weight on myhermes direct - I just got a bill for a … Be careful about weight on myhermes direct - I just got a bill for a parcel I sent as 0-1kg which they weighed as 1.2kg (just 200g over!)they are asking for an extra £4 (difference plus a penalty)They have also reduced their standard compensation to £25Royal mail small parcel is £2.80 up to 2kg which includes £20 compensation (though it's a PITA to claim and then only for cost)



That's interesting as I have always been worried. Some of my parcels are 1.05kg, and I have gotten away with it so far. I guess maybe there is a leeway - good to know that it is not more than 200g so I won't risk anything once it gets that heavy.

Be careful about weight on myhermes direct - I just got a bill for a parcel I sent as 0-1kg which they weighed as 1.2kg (just 200g over!)
they are asking for an extra £4 (difference plus a penalty)
They have also reduced their standard compensation to £25
Royal mail small parcel is £2.80 up to 2kg which includes £20 compensation (though it's a PITA to claim and then only for cost)

agreed. just got onto parcel2go and its now 2.75 with no insurance. 2.78 if you book direct with £50 insurance - its a no brainer so gonna go direct. God knows what they are playing at!

Parcel2Go increased their fees for <1kilo parcels using myHermes (drop off) from £2.34 to £2.75 earlier this week. WHO do they think will use this service, which has no insurance cover, when you can for an extra 5p book direct with myHermes and get cover up to £50 for the same parcel. Similar cover using P2G would be an extra £2.50(+vat) making a grand total of £5.75 !! Similar package sent via Royal Mail ( up to 2kilo with size limitations) would cost £2.80 with up to £20 free cover in event of loss, but without any tracking. Who in their right mind would book through P2G for small parcels ?

Anyone else get a price increase today? I went to price up a parcel (drop off at Parcel Shop) and it has increased from like £2.20 to £2.80!

Now exactly the same price as direct from MyHermes...

This has sadly expired now, just had confirmation from a livechat agent when it wouldnt work for me

Had a bad experience(parcel2go) today. sent a phone to a friend parcel received but no phone inside it
Edited by: "thathi123" 4th Feb 2015

I have been using myHermes for a couple of years now, and not had any problems until recently. Before Christmas they smashed the top of a box which had 2 small glasses in and very well bubblwrapped etc. More recently another box was ripped open on one side to reveal a loaf of packing materal. I have pictures of both incidents and will be sending the ripped open box one to hermes . Yes I know glass is not included for compo, but I packed them very well, to no avail.

For some items Royal Mail take the micky with their prices, and losing the parcels as well.
Edited by: "avalon50" 3rd Feb 2015

My Hermes is £2.78 upto 1kg and £3.78 upto 2kg, both with £50 compensation.

Parcels2go is £2.34 with zero compensation upto 1kg and £3.78 with £20 compensation upto 2kg.

deep2601

no way only if u want to loose the parcel



Not had a problem yet with Hermes - RM have lost 3

Why is this expired the service is still available, and is unbeatable when sending many items.

Original Poster

J4GG4

parcelmonkey are better for parcel force quotes.



3 x 24kg parcels

parcelmonkey:

Parcelforce 24
Tracked & Signed For
£25.00
£30.00 inc VAT

parcel2go:

Parcelforce Multi 12 Noon
£17.97 exc VAT
£21.56 inc VAT

Badger1980

As above please link me where it is cheaper.I didn't think this site was … As above please link me where it is cheaper.I didn't think this site was specifically for bargains, from what I know this is a good deal. Yes its not as cheap as a 1kg My Hermes 3 day service which is about £2 + vat but for a timed 25kg service with arguably the most credible UK courier its a good deal.


parcelmonkey are better for parcel force quotes.

Original Poster

psmith1958

its voted cold because its not a bargain sorry n all that



As above please link me where it is cheaper.

I didn't think this site was specifically for bargains, from what I know this is a good deal. Yes its not as cheap as a 1kg My Hermes 3 day service which is about £2 + vat but for a timed 25kg service with arguably the most credible UK courier its a good deal.
Edited by: "Badger1980" 1st Dec 2014

Original Poster

leewills8

Delivery can be found cheaper elsewhere. And I'm not talking about Hermes!



Maybe but next day AM for 25kg parcels to non account customers via a reputable company?

I am actually asking where because I have got 10 boxes of 25kgs to send on tuesday so if there is a cheaper service that won't lose the parcels i'll use it.
Edited by: "Badger1980" 30th Nov 2014
Post a Parcel from £1.91 inc VAT  @ Parcel2Go
484°Expired
Found 6th Oct 2014Found 6th Oct 2014
Banned
Banned

I've been a major advocate of inpost until a recent episode where a delivery was supposedly attempted twice, a 'card left ' message updated on the tracking system that actually never was left, Interparcel via inpost stated that they don't always leave cards despite what the tracking says and that didn't constitue breach of terms, the recipient knew nothing of the attempted delivery, and so it was then decided to return to me as he hadn't collected after 2days after second delivery attempt. It then took 10 days to be returned to me.

Interparcel have been shocking at dealing with it, simply refusing to admit any wrongdoing on the part of the courier, even though the picture they are meant to take of the property they visit was blank.

It's annoying as Interparcel offer £50 cover as standard, so whilst I want to make my point, I'm being held to them for the price with cover.

LavenderGooms

Used Inpost three times now and everything's been delivered within four … Used Inpost three times now and everything's been delivered within four working days, so certainly not the quickest out there.The tracking system as others have mentioned is somewhat horrendous - tracking numbers given on receipts don't work, and usually a completely different number is used. Delivery was confirmed in the end though through the Citylink website but Inpost's website is dreadful.



They actually fixed that the other day. When you print a label now it has the tracking number on the label. That is the tracking number that will work when tracked on citylink. Also if the label won't scan you can manually enter it at the terminal when dropping it off. So it seems there is slight improvement.

Outstanding issue is that they only deliver twice before requiring the recipient to collect and the depots can be quite far. If they fail the first time they automatically redeliver the next day or the day after unless you reschedule so that second attempt can be used up before the recipient realizes.

Used Inpost three times now and everything's been delivered within four working days, so certainly not the quickest out there.

The tracking system as others have mentioned is somewhat horrendous - tracking numbers given on receipts don't work, and usually a completely different number is used. Delivery was confirmed in the end though through the Citylink website but Inpost's website is dreadful.

I used inpost (through parcel2go) without problem for a couple of times then they opened a set of lockers much nearer me. Trouble was, I think they forgot to tell the delivery driver cos they weren't collected for over a week. Didn't use them for a while but a recent injury means I can't walk far and these are literally just across the road from me, so sent off 7 parcels with them last week and they all arrived within 4 days of me sending them. So I'm very pleased at the service if it continues like that. I should also say that I printed the wrong address on one label (put number 1 instead of number 11 - duh). As soon as I contacted parcel2go they amended the delivery address and it got there just fine so I have no complaints at all really

Don't use parcel 2 go, use interparcel for inpost, £50 comp instead of £20 and customer service excellent. I made a claim for damage to a game case during transit, they paid the full value of the item within three days of claim.
Deliver parcel up to 20kg for £1.79 @ Parcel2Go
452°Expired
Found 19th Aug 2014Found 19th Aug 2014
Banned
Banned

mcfatty

Probably because of all the claims they were losing too much money.And … Probably because of all the claims they were losing too much money.And the price is back up to £2.99 now. Good for heavier stuff still that is cheap.


Other than heavier their service is now pointless...
£3.59 inc VAT
£20 compensation



mspychala

Looks like they've changed the compensation amount to £20.00 FREEUsed to … Looks like they've changed the compensation amount to £20.00 FREEUsed to be £50.



Probably because of all the claims they were losing too much money.

And the price is back up to £2.99 now. Good for heavier stuff still that is cheap.

Looks like they've changed the compensation amount to £20.00 FREE
Used to be £50.

I hope I'm not tempting fate as I've got a parcel out for delivery at the mo, but the 3 previous items I sent got there really quickly (the next day!) and problem free.

yasser_7862

is anyone else having problems with the tracking? The tracking inpost … is anyone else having problems with the tracking? The tracking inpost gives me when i send the parcel is useless. On inpost/city link it will show up as not found. I contacted interparcel and they gave me a totally different tracking number and said it was delivered (which it was)... So everytime i get a parcel sent the tracking number on the receipt is useless and wont track..overall i have sent around 15 parcels- 1 parcel i sent got lost, for another, the person wasn't in and sent it back to me (took more than a week to come back) but apart from that its been OK. Currently trying to claim for 1 but they keep telling me they are doing a "depot search" so i guess its a long wait for a refund.



parcel2go is more efficient and tracking seems to work most times

Very good I can use it any time. Free Delivery

mcfatty

I've had more lost with Royal Mail than hermes or inpost. Hermes i've … I've had more lost with Royal Mail than hermes or inpost. Hermes i've actually never had one lost with and i've sent 2-300. Inpost the tracking sucks but at £1.20 i was treating it as a cheap non tracked service, about half of them would track. If they get lost you can contact them and they seem to have tracking which is not uploaded or they make it up. I did get tracking for a few by asking. One item they could not find and i claimed with parcel2go and it was resolved in days. Painless. I have another one they gave me some dodgy tracking for but the customer says was not delivered but i'm not sure who to believe. At the same time as giving me the tracking they gave me a link to dispute and claim for the item. It's as if they know it is shoddy. lolRoyal Mail lost an international signed for item and it took 4 months to get compensation. I then submitted a claim for a 2nd class parcel and normally they accept ebay and paypal printouts as proof of value but this time they demanded actual receipt (it actually cost more than what i sold it for anyway). I send that in and they said it will take another 3 months as they will now check with recipient. They really don't want to pay out and it is only worth £20. I've got another 2 lost packages with royal mail so i'll see how that goes. If you claim regularly because you send high volumes of stuff i notice they get more and more stringent and really do not want to pay out.RM are not necessarily better in my experience. I think it is better to judge when you've had some lost and gone through the process of claiming with them all.




I agree with you. Different service can be good for different users. I however have used both the services on daily basis, i have given up on using Inpost via Parcel2go. I had more complains of INR and item returned without even trying to deliver to the buyer. I will wait for more good reviews of Inpost to start, before start using them again.

yobear

Doing business with Inpost via Parcel2go. I have send parcel to customer … Doing business with Inpost via Parcel2go. I have send parcel to customer around 50 days back, which was never delivered nor returned to me. When i opened a claim with Parcel2go, they say they located the parcel in Virtual e-world and rejected claim. Still no signs of physical parcel being returned or refund after 50 days. Big no to to Parcel2go and Inpost, Royalmail is expensive but gives you piece of mind.



I've had more lost with Royal Mail than hermes or inpost. Hermes i've actually never had one lost with and i've sent 2-300. Inpost the tracking sucks but at £1.20 i was treating it as a cheap non tracked service, about half of them would track. If they get lost you can contact them and they seem to have tracking which is not uploaded or they make it up.

I did get tracking for a few by asking. One item they could not find and i claimed with parcel2go and it was resolved in days. Painless. I have another one they gave me some dodgy tracking for but the customer says was not delivered but i'm not sure who to believe. At the same time as giving me the tracking they gave me a link to dispute and claim for the item. It's as if they know it is shoddy. lol

Royal Mail lost an international signed for item and it took 4 months to get compensation. I then submitted a claim for a 2nd class parcel and normally they accept ebay and paypal printouts as proof of value but this time they demanded actual receipt (it actually cost more than what i sold it for anyway). I send that in and they said it will take another 3 months as they will now check with recipient. They really don't want to pay out and it is only worth £20. I've got another 2 lost packages with royal mail so i'll see how that goes. If you claim regularly because you send high volumes of stuff i notice they get more and more stringent and really do not want to pay out.

RM are not necessarily better in my experience. I think it is better to judge when you've had some lost and gone through the process of claiming with them all.

yobear

Doing business with Inpost via Parcel2go. I have send parcel to customer … Doing business with Inpost via Parcel2go. I have send parcel to customer around 50 days back, which was never delivered nor returned to me. When i opened a claim with Parcel2go, they say they located the parcel in Virtual e-world and rejected claim. Still no signs of physical parcel being returned or refund after 50 days. Big no to to Parcel2go and Inpost, Royalmail is expensive but gives you piece of mind.



That's quite unlucky.
I've always used Parcel2go, and generally opt for the couriers that I have to drop the parcel off to a store or suchlike.
Last week I sent one (for the first time) via the Inpost courier via P2G, and (luckily?) it was delivered ahead of schedule.

Even RM mess up as well though, but it feels like certain courier companies have a far worse reputation than others. oO

Doing business with Inpost via Parcel2go. I have send parcel to customer around 50 days back, which was never delivered nor returned to me. When i opened a claim with Parcel2go, they say they located the parcel in Virtual e-world and rejected claim. Still no signs of physical parcel being returned or refund after 50 days. Big no to to Parcel2go and Inpost, Royalmail is expensive but gives you piece of mind.
Send parcels up to 20kg for £1.20 @ Parcel2Go
99°Expired
Found 3rd Jul 2014Found 3rd Jul 2014

Original Poster

mcfatty

Without a small punitive deterrent then they would get alot of people … Without a small punitive deterrent then they would get alot of people underpaying, if underpaying and being caught only meant paying the actual difference. You agree to those terms when ordering and most that i have used have similar terms.


This chap has been putting this comment on three of my posts which were related to P2G deals. She must learn to be honest rather moaning why being fined for lying.

linhang90

Victoria: Hello, you're through to Victoria. How can I help you … Victoria: Hello, you're through to Victoria. How can I help you today?hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!Victoria: I am very sorry to hear this.hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitationhang: i understand if its overweight but your charge is ridiculous on that!Victoria: I understandhang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment departmenthang: you're sure going to lose more customers.


Without a small punitive deterrent then they would get alot of people underpaying, if underpaying and being caught only meant paying the actual difference. You agree to those terms when ordering and most that i have used have similar terms.

Victoria: Hello, you're through to Victoria. How can I help you today?
hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!
Victoria: I am very sorry to hear this.
hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitation
hang: i understand if its overweight but your charge is ridiculous on that!
Victoria: I understand
hang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?
hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27
Victoria: I can only advise that you email concerns@parcel2go.com as that is the underpayment department
hang: you're sure going to lose more customers.

banita


Wow, Great, Plymouth Please, as close to Pl1 as possible :))

Brilliant - and there's a locker close by even though I live in a rural area.

valerydarcy

booked a collection last week and they didnt show up. useless sh*te.

I wonder whether she booked the Parcel Shop delivery, without reading the t's and c's. Then sat there waiting at home for a collection, when she should have been handing it over at a shop!

hermescouriermike

Being a courier for Hermes. Thank you For all the positive comments for … Being a courier for Hermes. Thank you For all the positive comments for MyHermes, For the Negative comments... You order/buy something so you are expecting a courier to knock on your door.... so why the hell arnt you home. Hermes couriers are self-employed and get paid min 45p per parcel once it has been delivered and not for every attempt... You dont like the service bloody go elsewhere,



You're doing hermes no favours by posting that. And quite obviously people are going elsewhere.

I understand you are not getting paid much but that is an issue for you and your employer. Customers buy a service and want to receive their item safely. At the same time if you dislike the pay you can also go elsewhere. While i am not accusing you it seems like there is a significant amount of drivers just throwing the items and leaving the item outside homes regardless of risk.

Being a courier for Hermes. Thank you For all the positive comments for MyHermes,
For the Negative comments...
You order/buy something so you are expecting a courier to knock on your door.... so why the hell arnt you home.
Hermes couriers are self-employed and get paid min 45p per parcel once it has been delivered and not for every attempt... You dont like the service bloody go elsewhere,

Sent 2 parcels to the same person, same item, One with Hermes 4-5 Days and one with UPS 48 Hour, The Hermes one arrived before 1pm yesterday and they are still waiting for the UPS one over 28 hours after the Hermes parcel arrived (even though UPS say they attempted a delivery yesterday which they certainly didn't as the company have a 24 Hour reception and no card was left).

Just checked the UPS site and its been 'delayed' for another business day, think Ill stick to Hermes in future.
Edited by: "Mark5211" 8th Jul 2014

stark

how do you qualify for that, just joined but no sign of the offer,



The code is LABELFREE

Enter that when prompted, it only covers delivery and signature, increased insurance above £20 default is additional.

Arold

I HATE Parcel2Go.Worst of all (ignoring the couriers themselves), there's … I HATE Parcel2Go.Worst of all (ignoring the couriers themselves), there's no way of using up prepay balance in part-payment, you have to write it off or add even more - tantamount to theft.They make it impossible or at least near-impossible to get in touch by phone, and even 'chat' is hard to find. They're appalling at dealing with problems, and there's a high chance you'll have problems if you use them.They publish only positive reviews on their website.And there's no way of changing the email address on an account - you have to create a new account!What an appalling operation. Be ashamed, be embarrassed, people who work there.



That's nothing. Parcel2go told me that my parcel had been stolen by **** and that they were dredging the canal to find it. I kid you not:

http://imageshack.com/a/img801/1042/p2goparcelstolen.png

I HATE Parcel2Go.

Worst of all (ignoring the couriers themselves), there's no way of using up prepay balance in part-payment, you have to write it off or add even more - tantamount to theft.

They make it impossible or at least near-impossible to get in touch by phone, and even 'chat' is hard to find. They're appalling at dealing with problems, and there's a high chance you'll have problems if you use them.

They publish only positive reviews on their website.

And there's no way of changing the email address on an account - you have to create a new account!

What an appalling operation. Be ashamed, be embarrassed, people who work there.

Original Poster

I've used the UPS Store to Store service today and it was OK. The nearest drop off point was closed despite what Parcel2go's information states however I handed over my parcels at the second nearest outlet with no issues.

ashtad

Good deal if sending to family etc but wouldn't recommend for eBay and … Good deal if sending to family etc but wouldn't recommend for eBay and services like that



why not, please?

Parcel 2 go are a delivery company,they use ups ,Hermes, yodel etc as their couriers