I wonder whether she booked the Parcel Shop delivery, without reading the t's and c's. Then sat there waiting at home for a collection, when she should have been handing it over at a shop!
You're doing hermes no favours by posting that. And quite obviously people are going elsewhere. I understand you are not getting paid much but that is an issue for you and your employer. Customers buy a service and want to receive their item safely. At the same time if you dislike the pay you can also go elsewhere. While i am not accusing you it seems like there is a significant amount of drivers just throwing the items and leaving the item outside homes regardless of risk.
Being a courier for Hermes. Thank you For all the positive comments for MyHermes, For the Negative comments... You order/buy something so you are expecting a courier to knock on your door.... so why the hell arnt you home. Hermes couriers are self-employed and get paid min 45p per parcel once it has been delivered and not for every attempt... You dont like the service bloody go elsewhere,
Sent 2 parcels to the same person, same item, One with Hermes 4-5 Days and one with UPS 48 Hour, The Hermes one arrived before 1pm yesterday and they are still waiting for the UPS one over 28 hours after the Hermes parcel arrived (even though UPS say they attempted a delivery yesterday which they certainly didn't as the company have a 24 Hour reception and no card was left). Just checked the UPS site and its been 'delayed' for another business day, think Ill stick to Hermes in future.
The code is LABELFREE Enter that when prompted, it only covers delivery and signature, increased insurance above £20 default is additional.