Parcels < 1kg reduced again to £2.34 at Parcel2go.com, via MyHermes Parcelshop
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Parcels < 1kg reduced again to £2.34 at Parcel2go.com, via MyHermes Parcelshop

131
Found 1st Mar 2015Made hot 1st Mar 2015
This price has been on before, but it went up to around £2.58. It's back on at £1.95+VAT, so £2.34. If you purchase £100 of prepay you can get 5% extra, so around £2.22 per parcel.

For comparison, around 50% cheaper than CollectPlus... their 0-2KG economy service is £4.89, and Royal Mail 2nd Class is £2.80

I don't think there is any compensation with this product, where as direct at MyHermes it is upto £50, but costs £2.78. So, acceptable for low risk, non-electronic items as you can factor savings into your risk of losing an item.

Usual caveats about reliability, compensation cover, and chucking parcels over your fence or leaving in full view in the back of a 10 year old Scenic.

131 Comments

Original Poster

I've never had a problem, but I've now gone to a Royal Mail OBA 24/48 service at £2.45 for a more consistant price/service. Incidentally they also don't provide any compensation at this level either.

why even bother with this really, used to be £20 cover and now they've removed that this is now a deal is it?

spend the extra 44p and go through myhermes directly, you'll get cover and they'll ship to places these will not

also anyone who says that they don't cover for damages on a lot of items, correct but they'll cover for the loss of the item, this deal will not

cold sorry , no deal
Edited by: "ando" 1st Mar 2015

My Hermes are one of the worst courier companies I've ever dealt with. Use them at your own risk

Original Poster

ando

why even bother with this really, used to be £20 cover and now they've … why even bother with this really, used to be £20 cover and now they've removed that this is now a deal is it?spend the extra 44p and go through myhermes directly, you'll get cover and they'll ship to places these will notalso anyone who says that they don't cover for damages on a lot of items, correct but they'll cover for the loss of the item, this deal will notcold sorry , no deal



However, if you're item value is £5, then you only need around 10% loss rate to make it still worthwhile to use...it all depends on your circumstances I guess.

Still very confused about this zero compensation aspect......if they lose the parcel, they just say 'sorry, tough'??? How can that even be legal if you paid for a service they didn't deliver....?? Has anyone used this service and had an item go missing??

GILLFREEBIE

Still very confused about this zero compensation aspect......if they lose … Still very confused about this zero compensation aspect......if they lose the parcel, they just say 'sorry, tough'??? How can that even be legal if you paid for a service they didn't deliver....?? Has anyone used this service and had an item go missing??



pretty much

parcel2go.com/ser…hop

Please note that there is zero included compensation cover on parcels weighing less than 1kg but we will refund your carriage in the event of loss or damage provided you can demonstrate that the parcel was adequately packaged. You can, of course, opt to buy cover up to £1000 during the order process.

Have to agree with these comments.

They used to offer £20 compensation on this Hermes service, making it 50p cheaper than with Hermes direct (though they offered up to £50 compensation). I was a frequent customer.

But now, with ZERO compensation offered, this service is just no longer usable for me. Hermes aren't the best service in terms of damaged or lost parcels, it would be crazy to risk using them in conjunction with a zero compensation service.

Now I just go to Hermes direct and pay the £2.78. If for example I wanted £50 cover on Parcel 2 go, the same delivery would cost me around £5.50 with Parcel2Go. Their extra insurance cover is highly inflated.

It's a shame really.

I'd rather pay the bit extra and walk to my local post office, and support them, you'll miss them when they have all gone!

smokingplunger

My Hermes are one of the worst courier companies I've ever dealt with. … My Hermes are one of the worst courier companies I've ever dealt with. Use them at your own risk


I have used My Hermes many times and I have never had a problem.

I agree, I still use Royalmail!

I tried to contact myhermes for a parcel for a re delivery as they did not knock on the door. the customer service lady was poor and told me they can't give out the contact details of the driver nor can she arrange a redelivery. they are completely useless!

smokingplunger

My Hermes are one of the worst courier companies I've ever dealt with. … My Hermes are one of the worst courier companies I've ever dealt with. Use them at your own risk


Never had a problem at all. Sending and receiving loads.. Guess it depends on the person actually delivering at the end... Ours is ace!

Hermes is great. Sent out hundreds of parcels without a single issue

check there reviews before listening to crap on here. Terrible company

Useful if the item is low value but somewhat large/heavy, otherwise choose a better courier?

I sent a Bluray Player with Myhermes, after 8 weeks i assumed it had gone missing, when they returned it to me, busted into a million peices.. never used them since.

Even if it were free to send items I still wouldn't use MyHermes...

Yes, it might be cheap but if your parcel goes missing, you'll regret it. Funnily enough, I send ALL my parcels through recorded/special delivery with an adequate amount of compensation and I've never had a problem since. The reason I do this? The first time I ever sent a parcel without proper compensation (First class service), the parcel went missing, I received a lovely £20 compensation for a £250 phone.

Be warned!

I wouldnt use Hermes to send something even if it were free delivery if it didnt have compensation

Seeing how often they lose things or leave them streets away for items being delivered to me is enough to make me ignore them and no compensation offers.

im hoping inpost get moving again with a new supplier soon

haritori

I sent a Bluray Player with Myhermes, after 8 weeks i assumed it had gone … I sent a Bluray Player with Myhermes, after 8 weeks i assumed it had gone missing, when they returned it to me, busted into a million peices.. never used them since.


Exactly the same happened to me! and there are reports of rouge myhermes staff using the parcels for football practice.

smokingplunger

My Hermes are one of the worst courier companies I've ever dealt with. … My Hermes are one of the worst courier companies I've ever dealt with. Use them at your own risk


Sent 100 parcels in the last 2 years, no problems. Maybe I get lucky.

No compensation and no direct customer support... all lost for a few pennies... bad reviews.. better to pay a few pennies extra and go direct... cold cold cold

DHL managed to ship a parcel from Australia quicker than this bunch of jokers took to get across the country. Terrible unreliable serv...nope cant use that word, it would imply they do something.

With My Hermes read the T&C thoroughly regarding what they will compensate for (even when you pay) I was shocked to find after sending a valuable signed book that it wasn't covered....fortunately it arrived safely & on time

Worst company ever.. I would rather pay more than waste my time and energy on Hermes.. If it was about saving money, save your money and your parcel and choose another company.

I've used Myhermes many times and can't fault the service, however they have sold my data onto marketing companies and I'm hounded. I set up a bespoke email address and mobile number for them and I'm getting hounded by third party PPI, car accident type calls.

Istanbul_Kop

Have to agree with these comments.They used to offer £20 compensation on … Have to agree with these comments.They used to offer £20 compensation on this Hermes service, making it 50p cheaper than with Hermes direct (though they offered up to £50 compensation). I was a frequent customer.But now, with ZERO compensation offered, this service is just no longer usable for me. Hermes aren't the best service in terms of damaged or lost parcels, it would be crazy to risk using them in conjunction with a zero compensation service.Now I just go to Hermes direct and pay the £2.78. If for example I wanted £50 cover on Parcel 2 go, the same delivery would cost me around £5.50 with Parcel2Go. Their extra insurance cover is highly inflated.It's a shame really.



Completely agree, though it took for me to be banned from parcel2go to actually realize this (abused their first parcel free offer), was devestated until found out using myhermes is actually much easier and customer service does exist.

50p well spent imo for £50 instead of zero cover.

If you try and add £50 cover it will cost you a lot more than 50p with Parcel2go...which kinda says it all really.

corred1964

With My Hermes read the T&C thoroughly regarding what they will … With My Hermes read the T&C thoroughly regarding what they will compensate for (even when you pay) I was shocked to find after sending a valuable signed book that it wasn't covered....fortunately it arrived safely & on time



No courier company will payout for subjectively valued items except Royal Mail Special Delivery, and even with them you'll need to provide a level of proof that's almost impossible to provide akin to criminal prosecution level. There's been the odd segment on consumer rights programs with some sad sack who sent a "priceless" painting and had it lost/destroyed stating this exact problem.

Whatever you do, dont take out the insurance. Its worthless as they'll find a way not to pay. Parcel to go is a shody organisation taking you money for nothing so only send something if you do mind losing it
Edited by: "srw_topbloke" 1st Mar 2015

slimmyfan1

Sent 100 parcels in the last 2 years, no problems. Maybe I get lucky.



It would only take a single (1) loss of a £50 parcel for you to lose all the benefit of those 100 parcels you saved 50p on, plus the niggling doubt factor throughout sending all those parcels can't be counted
50p x 100 = £50.

jazzyman

Exactly the same happened to me! and there are reports of rouge myhermes … Exactly the same happened to me! and there are reports of rouge myhermes staff using the parcels for football practice.



That's standard, Hermes have a secret football team and the outsourced employees are such bellends they always forget to bring a football in to work.

I've had good & bad experiences with MyHermes. I've had problems with DPD, Yodel & Royal Mail & InPost were a complete disaster for me. I send 20-30 eBay items a week via MyHermes & certainly wouldn't risk using P2G's uninsured option.

Sorry to go on...
But if you go direct with myhermes you have a specific option to state if it's ok to "leave in a safe place" or not.
You don't have that or parcel2go, which is why they parcels with hermes are so often left in a subjectively safe place.
(on the road, in a bush, tossed in your garden)

noisyneighbour

I've had good & bad experiences with MyHermes. I've had problems with … I've had good & bad experiences with MyHermes. I've had problems with DPD, Yodel & Royal Mail & InPost were a complete disaster for me. I send 20-30 eBay items a week via MyHermes & certainly wouldn't risk using P2G's uninsured option.



Can't fault DPD, they have always been perfection. Unfortunately they cost a fortune and aren't viable for low value items.

robo989

No courier company will payout for subjectively valued items except Royal … No courier company will payout for subjectively valued items except Royal Mail Special Delivery, and even with them you'll need to provide a level of proof that's almost impossible to provide akin to criminal prosecution level. There's been the odd segment on consumer rights programs with some sad sack who sent a "priceless" painting and had it lost/destroyed stating this exact problem.



It wasn't as simple as that .....they wouldn't insure a book even at it's face value (ignoring the fact it was signed)

corred1964

It wasn't as simple as that .....they wouldn't insure a book even at it's … It wasn't as simple as that .....they wouldn't insure a book even at it's face value (ignoring the fact it was signed)



Ah I see, that's quite different then.

Jacamo use MyHermes for their deliveries (including free next day inc Sundays)......shame Hermes don't always deliver the next day.....recently an order tracked as with courier for delivery at 7.15 am ......site included this info all day...checked at midnight....still the same (but not delivered) ....next day completely different tracking info with no mention of it being with the courier the previous day

I've sent 70 parcels with them now with no problems.

onacoolday

I have used My Hermes many times and I have never had a problem.


I have had them used sending to me and often had problems, damage, abandoned outside without leaving a card, scruffy couriers either chewing or smoking thinking they're some sort of Grange Hill student rebel.

Plus post office sucks. Standing in a que for 10 minutes until you get to a grumpy guy who says what's in the package. Is there a battery in it. You know it's not insured for much bla bla bla And you can't even park near one. Rant over.
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