Playstation 4 PS4 Pro Console + Horizon Zero Dawn + Extra Controller + 1 year PS Plus - £318.99 @ Very

13th Jun 2017

Good deal heat from me but expect cold votes as it's from very with new account

13th Jun 2017

7% quidco for new accounts too I believe

I got the PS4 slim last November from Very. Had to go online a few months later (when the discount was supposed to be applied to my BNPL account) to chase them for it and they resolved it straight away - not too much effort for the price I paid for my PS4.

Heat

13th Jun 2017

This would be a great deal if it was from a more reliable/trusted retailer, I can't justify paying this when they have such a bad overall rating from trust pilot and others. I mean 1.6/10 * overall rating from almost 10,000 people is a farce! HotUKDeals should actually have a rule preventing deals from being posted if the retailer does not meet minimum reliability/ trust requirements. That way deal threads won't just be filled with people moaning about bad experiences they've had.

Edited by: "prynolfc" 13th Jun 2017

13th Jun 2017

prynolfc
This would be a great deal if it was from a more reliable/trusted … This would be a great deal if it was from a more reliable/trusted retailer, I can't justify paying this when they have such a bad overall rating from trust pilot and others.

Holy cow. Just looked it up - those Trustpilot scores are quite something, aren't they?

13th Jun 2017

I've always found them fine as a company if everything goes right, the moment something goes wrong you're in for a long and bumpy ride

13th Jun 2017

prynolfc
This would be a great deal if it was from a more reliable/trusted … This would be a great deal if it was from a more reliable/trusted retailer, I can't justify paying this when they have such a bad overall rating from trust pilot and others. I mean 1.6/10 * overall rating from almost 10,000 people is a farce! HotUKDeals should actually have a rule preventing deals from being posted if the retailer does not meet minimum reliability/ trust requirements. That way deal threads won't just be filled with people moaning about bad experiences they've had.

That would be a shame; I do enjoy a good rant about BT whenever the opportunity presents.

13th Jun 2017

I was going to post this once mine got dispatched. I ordered this exact bundle on Saturday and it is being delivered today. Regardless of reviews, it couldn't be any simpler. Anyone without a credit account with Very and going to buy/upgrade to a PS4 Pro, just add a few details, gets accepted within seconds, add bundle to basket, add discount code. £319 delivered to be paid, sooner the better to avoid the apr interest. I honestly was expecting this to be cancelled because of a price issue because it is a cracking price. Heat.

13th Jun 2017

Yes, this is hot

13th Jun 2017

All showing as unavailable now

13th Jun 2017

out of stock, all options unavailable. No loss as the retailer is shockingly bad and not worth your time.

13th Jun 2017

Everyone moans, never had one issue with very. Got £80 cashback on new iPad, £40 off £100 spend, more codes come through all the time....

13th Jun 2017

Think the controller and ps plus add extra on, £39.99 each as far as I'm aware, unless I missed the whole deal, then I'm just gutted.

13th Jun 2017

I ordered this last Thursday and it arrived without the extra controller or the PSN subscription. Fuming. I was told I'd have to return the whole thing (they couldn't just send me the missing stuff), BUT I'd already opened it, and they don't take returns on opened consoles etc.

I don't know if they ever even intended to honour this.

13th Jun 2017

I've been avoiding Very deals for a while now, but not sure how much longer I can hold out...

13th Jun 2017

MSPreacher
I ordered this last Thursday and it arrived without the extra controller … I ordered this last Thursday and it arrived without the extra controller or the PSN subscription. Fuming. I was told I'd have to return the whole thing (they couldn't just send me the missing stuff), BUT I'd already opened it, and they don't take returns on opened consoles etc.I don't know if they ever even intended to honour this.

Oh don't say that. Mine got delivered about 20 minutes ago and it better all be there but I'm stuck at work.

13th Jun 2017

MSPreacher
I ordered this last Thursday and it arrived without the extra controller … I ordered this last Thursday and it arrived without the extra controller or the PSN subscription. Fuming. I was told I'd have to return the whole thing (they couldn't just send me the missing stuff), BUT I'd already opened it, and they don't take returns on opened consoles etc.I don't know if they ever even intended to honour this.

I'm not sure this is correct - it doesn't matter if you opened it if they haven't sent everything. You could say that you opened it to look for the second controller. This is their fault and you're absolutely entitled to a refund.

13th Jun 2017

All gone

13th Jun 2017

Sgbull
Oh don't say that. Mine got delivered about 20 minutes ago and it better … Oh don't say that. Mine got delivered about 20 minutes ago and it better all be there but I'm stuck at work.

If it's any consolation, I got the previous PS4 deal from Very and they included the game and PS Plus card (albeit hidden underneath the main box).

13th Jun 2017

I bought a PS4 bundle from them last December, the cashback was a week late but I did get it and I have until 22nd Dec to pay it off without any interest.

So from me, my experience with Very has been just fine.

13th Jun 2017

I've purchased this Bundle Twice now. They **** up the First order and Delivered Just the Console & Wipeout & HZD. So I then Ordered a 2nd Unit to be delivered under the EXACT SKU of LQKYG19 which this Bundle is listed under as the Woman over the phone did this for me. Assured I wouldn't get another Bundle of the same thing. And look what's happened. Same issue again. Livid. I told them I was going to keep the 1st PS4 Console & Simply order the 2nd Unit & Keep the Extra's of the Correct unit & Return the 1st Console. I saw another Member had encountered the same issue.

13th Jun 2017

Just need to see a Pro console only deal, need Wipeout in 4K but the price for this is encouraging. Bring it on !!

Wipeout was a day one purchase.

Edited by: "cyclonus10" 13th Jun 2017

13th Jun 2017

Slipstream
If it's any consolation, I got the previous PS4 deal from Very and they … If it's any consolation, I got the previous PS4 deal from Very and they included the game and PS Plus card (albeit hidden underneath the main box).

Yep, got screwed. Too good to be true. Wrong bundle delivered, exactly the same as the post below. I'll be giving them a bell tomorrow, but almost sure I'll be wasting my breath.

13th Jun 2017

Marky264
I've purchased this Bundle Twice now. They **** up the First order and … I've purchased this Bundle Twice now. They **** up the First order and Delivered Just the Console & Wipeout & HZD. So I then Ordered a 2nd Unit to be delivered under the EXACT SKU of LQKYG19 which this Bundle is listed under as the Woman over the phone did this for me. Assured I wouldn't get another Bundle of the same thing. And look what's happened. Same issue again. Livid. I told them I was going to keep the 1st PS4 Console & Simply order the 2nd Unit & Keep the Extra's of the Correct unit & Return the 1st Console. I saw another Member had encountered the same issue.

Got mine this afternoon, guess what? The same happened to me. Incompetence? Probably not, they know what they are doing! I'll let you know if I get anywhere with it tomorrow when I call them

14th Jun 2017

Did this deal require you to open up a credit account with them?

14th Jun 2017

damienace44 m ago
Did this deal require you to open up a credit account with them?

Yep. 10% off for new customers. Don't get me wrong it's still a really good price and a couple of minutes ago I've just paid up in full so no interest charges. But should of looked at those Trust Pilot reviews first

14th Jun 2017

Just received mine too. Bloody Horizon and Wipeout. Never had a problem with Very before though.
Was on the phone, got hung up on multiple times and eventually they said "we need to ring you back as we're having system issues." problem is, my wife opened the bloody PS4 Pro box. Got no interest in Wipeout and I'm concerned they'll just tell me there's nothing they will do.

15th Jun 2017

I suggest getting their attention on social media. Companies like this tend to respond a lot more efficiently when they're put under the spotlight.

Retweet this (sign up quickly even if it's just for this): twitter.com/Eth…904

Sarrus
Just received mine too. Bloody Horizon and Wipeout. Never had a problem … Just received mine too. Bloody Horizon and Wipeout. Never had a problem with Very before though.Was on the phone, got hung up on multiple times and eventually they said "we need to ring you back as we're having system issues." problem is, my wife opened the bloody PS4 Pro box. Got no interest in Wipeout and I'm concerned they'll just tell me there's nothing they will do.

damienace
Did this deal require you to open up a credit account with them?

Marky264
I've purchased this Bundle Twice now. They **** up the First order and … I've purchased this Bundle Twice now. They **** up the First order and Delivered Just the Console & Wipeout & HZD. So I then Ordered a 2nd Unit to be delivered under the EXACT SKU of LQKYG19 which this Bundle is listed under as the Woman over the phone did this for me. Assured I wouldn't get another Bundle of the same thing. And look what's happened. Same issue again. Livid. I told them I was going to keep the 1st PS4 Console & Simply order the 2nd Unit & Keep the Extra's of the Correct unit & Return the 1st Console. I saw another Member had encountered the same issue.

15th Jun 2017

MSPreacher4 h, 16 m ago
I suggest getting their attention on social media. Companies like this …I suggest getting their attention on social media. Companies like this tend to respond a lot more efficiently when they're put under the spotlight.Retweet this (sign up quickly even if it's just for this): https://twitter.com/EthanHunttt/status/875318307368443904

I got their attention eventually. They've sent out a new one and just picked up the original. Due to their awful customer service though I reckon the one that comes tomorrow will be the same or worse.
Just wanted to know if anyone else has had the same issue or any luck.

15th Jun 2017

I have also been sent the wrong option. Has any one managed to get the correct option out of Very?

16th Jun 2017

Hi, this was a pricing error and we will be honouring this offer to anyone who did place an order within this time. All affected customers will be contacted by email or SMS today, affected customer do not need to send back the consoles as the missing items will be despatched early next week.

16th Jun 2017

I also placed the order but had the ps+ sub and controller missing,but I've just recieved the email confirming my missing items will be sent out and will arrive by Tuesday.

16th Jun 2017

I also received the email, will update Tuesday if my missing items are delivered. For now VeryRep000 can have a llittle "like"

17th Jun 2017

VeryRep000
Hi, this was a pricing error and we will be honouring this offer to … Hi, this was a pricing error and we will be honouring this offer to anyone who did place an order within this time. All affected customers will be contacted by email or SMS today, affected customer do not need to send back the consoles as the missing items will be despatched early next week.

I have not been contacted yet. Is there any refrence we can quote when contacting very regarding this issue and the dispatch of the missing items?

Edited by: "testme27" 17th Jun 2017

17th Jun 2017

VeryRep000
Hi, this was a pricing error and we will be honouring this offer to … Hi, this was a pricing error and we will be honouring this offer to anyone who did place an order within this time. All affected customers will be contacted by email or SMS today, affected customer do not need to send back the consoles as the missing items will be despatched early next week.

Fair play to very; I did get an email to say they'd be sent out on Tuesday. Assuming all sorted, I'd say they've redeemed themselves!

To anyone else, it was in the 'promotions' section on gmail, not my main inbox.

17th Jun 2017

VeryRep000
Hi, this was a pricing error and we will be honouring this offer to … Hi, this was a pricing error and we will be honouring this offer to anyone who did place an order within this time. All affected customers will be contacted by email or SMS today, affected customer do not need to send back the consoles as the missing items will be despatched early next week.

I phoned up and have been going through a horrible process of being made out i'm a liar. A customer service member made me return the original order and put through a more expensive bundle and price matched it. I received the e-mail yesterday about having the items sent to me. Will i still be receiving the extra stuff? I'm at my wits end.

20th Jun 2017

Afternoon all, has anyone had any luck with the delivery of the missing items? Thought we was having deliveries from today....

"We just wanted to let you know that there will be a slight delay in sending out your PSN Subscription and Dual Shock Controller. Don't worry, they should be with you on Tuesday."

20th Jun 2017

Sgbull
Afternoon all, has anyone had any luck with the delivery of the missing … Afternoon all, has anyone had any luck with the delivery of the missing items? Thought we was having deliveries from today...."We just wanted to let you know that there will be a slight delay in sending out your PSN Subscription and Dual Shock Controller. Don't worry, they should be with you on Tuesday."

I've not received mine either

20th Jun 2017

not recieved my missing bits either yet despite the email confirming the Tuesday delivery......

20th Jun 2017

Glad I'm not the only one waiting
They could have just sent them standard delivery yesterday or something. Time will tell.

21st Jun 2017

Just received the items via Royal Mail. Well done Very, you're now in my good books

Playstation 4 PS4 Pro Console + Horizon Zero Dawn + Extra Controller + 1 year PS Plus - £318.99 @ Very

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