Plumbing and Drainage Cover for Houses with Homeserve £12 per year (No Excess)
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Plumbing and Drainage Cover for Houses with Homeserve £12 per year (No Excess)

8
Found 22nd Jul 2014
great deal IMO, no excess makes this 50% cheaper than the deal that got hot 6 months ago with £50 excess

no brainer here, even a leaking tap call them out

Only for people who are homeowners and new to Homeserve

make sure you pay the £12 with a card, as if you do direct debit it auto renews, however paying with debit card they write to you to invite you to renew

8 Comments

Original Poster

Review what's included in Plumbing and Drainage Cover for Houses




Examples of what's covered


Examples of what's not covered


Plumbing & Drainage

Repairs of leaks and blockages within your plumbing and drainage system on your property
Repairs to dripping or seized taps and escapes of water from toilets or tank overflows
Clearing blocked drains
There is no limit to the number of claims, and up to £4,000 per claim

Showers, domestic appliances, immersion heaters and sanitary ware
Drains for which you do not have responsibility for
External guttering, rainwater downpipes and soakaways
No hot water due to a breakdown of a water heater, a boiler or a central heating component
Repairs to the external water supply pipe

Also if ever had homeserve excluded

our drains block at least once a year however the 'bottleneck' is usually found next door. I wonder if it will count as to 'unblock' our side, the other side will need unblocking?

Original Poster

aabarcellos

Also if ever had homeserve excluded



thx for spotting that, added to OP

Paying with debit card will still auto renew. Needs to be Maestro :

"If you pay by Direct Debit or credit/debit card, excluding Maestro payments, your cover will automatically renew unless you tell HomeServe otherwise. If you choose any other method of payment you will be sent an invitation to renew prior to your renewal date."

Be aware that you have to pay the first £10 of each callout.........
Also that there is a list of exclusions - see below. Not very clear in original post.

Showers, domestic appliances, immersion heaters and
sanitary ware
 Drains for which you do not have responsibility for
 External guttering, rainwater downpipes and soakaways
 No hot water due to a breakdown of a water heater, a boiler
or a central heating component
 Repairs to the external water supply pipe

I would like to vote cold - but will not as may be a deal for someone - as Homeserve are awful to deal with. They have the noisiest call centres and always ask questions trying to catch you out and therefore are able to refuse repairs. Lost a couple of tiles and although once we were in touch with the chap doing the repairs all was OK but Homeserve did everything they could to avoid repairs

Pipcola

I would like to vote cold - but will not as may be a deal for someone - … I would like to vote cold - but will not as may be a deal for someone - as Homeserve are awful to deal with. They have the noisiest call centres and always ask questions trying to catch you out and therefore are able to refuse repairs. Lost a couple of tiles and although once we were in touch with the chap doing the repairs all was OK but Homeserve did everything they could to avoid repairs


I had the same. Dreadful company but if you're persistent they will solve the problem - as written, they try all they can to avoid meeting their obligations under the policy tems.
Edited by: "mrcoxexcel" 23rd Jul 2014
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